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Children left disappointed over ‘shambolic’ Christmas event

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The 'Frozen party' before the event opened

The ‘Frozen party’ before the event opened

HUNDREDS of angry Pembrokeshire parents have taken to social media tonight (Dec 9) to complain about a ‘Disney’ Christmas event which left their children ‘bored, confused and in tears’. Nearly 500 comments from irate customers had amassed on the Facebook page ‘Pembrokeshire-Bay’ within hours of the event taking place.

The event, held at the Begelly Arms, was the first of four advertised by Milford Haven’s Pembrokeshire Mascots – which is run by the same couple who run the Milford Perk American style diner.

The event, which was advertised as a ‘Frozen Christmas Extravaganza’ using a flyer showing characters from the hit Disney cartoon Frozen. The hand-out boasted a ‘Frozen themed disco, party games, professional photographer, face painting, glitter tattoos, balloon modelling, buffet and fabulous Frozen candy cart with a treat for every child’. As a finale the firm promised that kids would be able to ‘see Santa on his sleigh with a free gift for all’.

At £10 a ticket the opening night promised to be full of festive fun but things quickly began to unravel.

Frozen party: Parents are questioning if Disney authorised the 'shambolic' event

Frozen party: Parents are questioning if Disney authorised the ‘shambolic’ event

Concerns have also been raised by parents complaining that their children were put ‘at risk’ by overcrowding. Questions are being asked how 140 tickets were sold for a function room which can hold only 100 people.

One mother told The Herald: “Firstly the queues were awful, we waited for over an hour to get in. Once we were inside there was clearly nothing there. We expected a winter wonderland but there were no decorations, no tinsel, nothing. I had not prepared tea for my daughter because there was a buffet advertised, but all that was offered was a 20p pack of crisps and a mini-chocolate bar. The advertised present from Santa was just a 5p lolly.”

Disappointed customer, Jade Bevis, said on Facebook: “Absolutely shocking! It was a complete shambles.”

Georgia Lewis added to the long list of furious customers, saying: “Such a disappointment kids were so excited but u couldn’t move in there or breathe. I asked where the party and the fun was, it was terrible, queues everywhere! Queue to get in for an hour in the rain, and then queue for face painting, so no room for dancing or games.”

She added: “No buffet, no presents, no dancing space, and no bouncy castle – just two very upset girls! Cannot believe it – and all before Christmas too – they should be ashamed of themselves”

The Begelly Arms Hotel denied any wrongdoing saying: “Would like to apologise to everyone that has had to wait to enter the Frozen party in our function suite, but would like to make people aware the party has been organized by Pembrokeshire Mascots not us.”

Gutted at the way the event turned out: Pub manager Peter Adams

Gutted at the way the event turned out: Pub manager Peter Adams

Peter Adams, the manager of the Begelly Arms said: “I am gutted by the way the Frozen party was conducted tonight, I have to stress though that we at Begelly Arms, were not involved in the organisation of the event. The organisers were told when they booked the room that we would allow a maximum of 100, but I was told yesterday that they had sold apparently 140 tickets. We had people waiting outside tonight in the rain, it seemed that it was more of a grotto type event than a party, where you had pictures taken and they were letting people in a few at a time.”

Mr Adams added:  “We rented the room out in good faith to the organisers, who assured us that the event was well organised. Clearly it was not, as apparently parents were not supposed to accompany their children. There were mistakes made, and at one time the room was really too full. The Begelly Arms would like to thank all the people who have contacted us with their support and not blaming us for the chaos during this evening.”

The management of the company behind the event – Pembrokeshire Mascots – posted on social media saying: “I understand there are posts on here regarding our Frozen Party this evening. It’s very easy to hear a one sided story. Yes there were queues for the venue which are inevitable wherever you go – we also can’t help the fact it was raining!! We moved the queues as quickly as possible but needed to give the children time with Santa and the mascots. There were indeed queues for both the balloons and face painting which again are inevitable. We have been advising that parents are welcome however when Nan, Granddad, aunties and uncles all come along then then this again can add to the queues and congestion. As for there being no characters or party games, lots of children are having a great time playing games”

The spokesman added: “For every person that has made their concerns known to us then of course we have taken them on board.”

Hardly a buffet: This is what kids got as part of £10 ticket - Pic Bryn Hughes

Hardly a buffet: This is what kids got as part of £10 ticket – Pic Bryn Hughes

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Blue Gem Wind begins digital aerial surveys for 300MW Valorous floating wind project

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BLUE GEM WIND, the joint venture between TotalEnergies, one of the world’s largest energy companies, and Simply Blue Energy, has begun offshore digital aerial surveys for a proposed 300MW floating wind project.

APEM Ltd have been chosen by Blue Gem Wind to deliver 24 consecutive monthly bird and marine mammal surveys of the early-commercial scale Valorous site. The high resolution data obtained will support baseline environmental characterisation of the site and environmental impact assessments for key ecological receptors.

The survey programme commenced in March 2021 and four of the 24 monthly surveys have been completed
to date.

Sean Evans, Environmental Specialist at Blue Gem Wind said, “It is important for us to begin long-lead in items
such as bird and marine mammal surveys as early as possible. These surveys will provide crucial species specific
data on the number, spatial distribution and activity of individuals across the Valorous site. This enables us to
undertake robust environmental impact assessments ahead of our planned consent application submission in
2023.”

Matt Rohner, Senior Consultant at APEM, “APEM Ltd are delighted to be able to support Blue Gem Wind’s
proposed Valorous offshore wind farm with our best-in-class survey design approach. Imagery captured using
state-of-the-art cameras is of ultra-high (1.6cm) resolution, providing industry leading image quality that is
essential for species level identification.”

The Celtic Sea is poised to play a key role in Net Zero, the Committee on Climate Change’s 100GW offshore
wind target, and crucially, the UK Government’s target of 1 GW of floating wind by 2030. The ORE Catapult also
estimated that the first GW of floating wind in the Celtic Sea could potentially deliver over 3,000 jobs and
£682m in supply chain opportunities for Wales and Cornwall by 2030.

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Three arrests as suspected cocaine worth £12,000 seized in Milford Haven

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POLICE in Milford Haven have disrupted the supply of cocaine in the town in a major operation which saw people detained and a large quantity of drugs found.

Three people were arrested and suspected cocaine worth up to £12,200 was seized, police said.

Dyfed-Powys Police carried out a warrant at a house in Hubberston on the evening of Friday, June 11, “where 122g of what is believed to be cocaine was found.”

This is estimated to have a street value of between £9,760 and £12,200 depending on its purity.

The occupant of the address – a 59-year-old man – was not present at the time, however he was later arrested on suspicion of possessing class A drugs with intent to supply.

He has been released under investigation pending the result of forensic, digital and financial enquiries.

As enquiries progressed, officers made two further arrests over the weekend.

A 33-year-old man from Manchester, was arrested on suspicion of being concerned in the supply of cocaine and possession of an offensive weapon after police stopped the car he was driving.

A quantity of white powder was seized by Greater Manchester Police during a warrant at the address he gave officers in custody.

A 27-year-old woman from the Stockport area was also arrested on suspicion of being concerned in the supply of class A drugs.

Both have been released on bail with the condition not to enter Pembrokeshire.

Detective Constable Phillip Jones said: “This was a significant drugs seizure, and we will continue our enquiries with the view to securing a swift outcome.

“I would like to thank all officers involved over the weekend for their dedication and diligence.”

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Major blaze destroys well known Tenby chip shop

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EMERGENCY services have sealed off part of Tenby following a major fire at a chip shop.

Fire fighters rushed to Park Road Fish & Chip Shop after a blaze broke out late on Tuesday morning (Jun 15).

Emergency services are still at the scene. Police are asking people to avoid the area.

Diversions for traffic are in place.

Four fire appliances responded to the blaze at the Tenby chip shop (Image G Davies Photography)
Fire fighters take off BA kits after the blaze was put out (Image G Davies Photography)

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