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How to be happy at work

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A SURVEY has revealed the top 20 factors for working happiness chosen by people in Wales. The top 20 list, compiled by AAT, the Association of Accounting

Mark Farrar, Chief Executive of AAT

Mark Farrar, Chief Executive of
AAT

Technicians, includes respect for employees, nice toilets, and a comfy chair.

In the top three answers, ‘Flexible hours and understanding when children are sick’ was the most common, chosen by 60% of those questioned. Second was ‘Respect for employees’, given by 56% of those questioned, while third was ‘Fun colleagues’, with 49% choosing that answer.

Top 20 factors for working happiness in Wales

  1. Flexible hours and understanding when children are sick 60%
  2. Respect for employees 56%
  3. Fun colleagues 49%
  4. Hardworking colleagues 44%
  5. Regular thank you 42%
  6. Free parking or close to public transport 37%
  7. Pay review scheme 3 5 %
  8. Having ideas listened to 35%
  9. Being acknowledged for your achievements/hard work 33%
  10. Realistic deadlines 32%
  11. Understanding that you’re on holiday/have finished work 31%
  12. Patience and understanding of colleagues/management 29%
  13. Fast computer/broadband 29%
  14. Extra holidays for service 26%
  15. Nice toilets 25%
  16. Banter 24%
  17. Free tea and coffee 21%
  18. Comfy chair 19%
  19. Laid back office environment 19%
  20. Days off around Christmas that don’t come out of holiday 19%

The top three answers given by people in Wales were similar to the top three when the survey looked at the UK as a whole, with the top three answers across the whole country being ‘Respect for employees’ first, ‘Flexible hours and understanding when children are sick’ second, but ‘Hard working colleagues’ came third across the UK instead of ‘Fun colleagues’.

Top 20 factors for working happiness across the UK

  1. Respect for employees
  2. Flexible hours and understanding when children are sick
  3. Hard working colleagues
  4. Fun colleagues
  5. Being acknowledged for your achievements / hard work
  6. Having ideas listened to
  7. Free parking or close to public transport
  8. Regular thank you
  9. Realistic deadlines
  10. Fast computer and broadband
  11. Pay review scheme
  12. Nice toilets
  13. Patience and understanding of colleagues / management
  14. Understanding that you’re on holiday/finished work
  15. Extra holidays for time of service
  16. Days off around Christmas that don’t come out of your holiday allowance
  17. Banter
  18. Free tea and coffee
  19. Laid back office environment
  20. Comfy chair

Mark Farrar, Chief Executive of AAT, said: ‘’AAT’s study has unveiled the factors that people feel really make the difference in their working lives and many of them are small touches or benefits, rather than big unrealistic demands.”

“Whilst it’s not always possible to find a job or company that matches everything you want from a career, many of the things on the list are attainable and it’s a good chance for people to work out what matters to them and how to improve their own circumstances. Hopefully the majority of people will be able to look through and assess their happiness based on how many they can tick off.”

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Port of Milford Haven confirms compliance with National Marine Safety Code

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THE PORT OF MILFORD HAVEN has confirmed its compliance with the Maritime & Coastguard Agency’s Port Marine Safety Code (PMSC).

The confirmation comes following an audit by leading maritime consultants ABPmer.

The Port Marine Safety Code is a national standard that applies to all harbour authorities. The Code and its accompanying guidance provide an essential toolbox to ensure the control of risk and the maintenance of safety in ports and in the marine environment.

Port of Milford Haven’s Harbourmaster and Marine Director Mike Ryan is proud of the Port’s continued compliance with the Code.

“This is further endorsement and confirmation of everyone’s commitment here at the Port of Milford Haven to providing a safe operation for all port users,” said Mike.

Monty Smedley, ABPmer’s Lead PMSC Auditor, who conducted the audit, said: “I am very pleased to confirm to the Port of Milford Haven’s Board that their harbour operations demonstrated compliance with the requirements of the Code, with many examples that we considered to be industry best practice.”

The MCA’s Ports and VTS Policy Manager, James Hannon, who leads PMSC compliance for the UK government said: “The Code is recognised across the industry and has been developed in partnership by the UK government and industry over the last two decades. The resources set out how ports can assess risks, design safety management systems, and also install governance processes to ensure that a Designated Person is able to evaluate controls and report directly to port duty holders and boards.”

The Port of Milford Haven’s Board formally declares its compliance with the Port Marine Safety Code to the MCA every three years.

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Pembrokeshire business encourages others to take advantage of free courses

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IN LIGHT of the recent Welsh Government announcement on the re-opening of the Welsh tourism sector, Wales. A Food Destination is running a number of masterclass sessions tailored for the hospitality sector.

Wales. A Food Destination is a project which specialises in supporting retail and hospitality businesses to source, serve and sell Welsh food and drink through cafes, restaurants, shops, farmers markets, food festivals, B&B’s and tourist attractions.

Throughout April virtual workshop sessions will take place, covering a variety of areas such as local food and drink pairing, breakfast menu inspiration, how to offer the best customer experience possible, through to creating an authentic local eating experience, with a particular focus on sourcing local ingredients.

According to Laura Alexander, co-coordinator for Wales. A Food Destination, the aim is to give a helping hand to those in the sector looking to source, serve and sell Welsh food in a post Covid world,

“It is great that we are able to offer such a diverse range of training opportunities to hospitality businesses in Wales as the sector prepares to re-open. We know that a lot of businesses have been closed for a long time now, and are looking forward to re-opening and refreshing what they have to offer. We are keen to support them with opportunities for learning.

“The masterclass sessions will hopefully assist businesses in recognising how our first rate produce can make their offer even more attractive and help in boosting the sector at such a crucial time.”

One business who have benefitted from attending one of the recent workshops is Melin Tregwynt, based in Haverfordwest.

“It was great to take the time to look at what we can do to prepare for whatever re-opening throws our way this year. Also to be able to access such a brilliant resource of recipes, information and ideas. Thank you to all involved in delivering these courses.”

The good news is that all courses are delivered virtually and are fully funded for any business who sources, serves and sells Welsh food.

For a full list of courses available, please visit https://www.foodskills.cymru/wales-a-food-destination/events/

Wales. A Food Destination project offers fully funded one-to-one consultations, so if you are a retail and hospitality business and are looking for support or advice then please contact Laura Alexander at wales@lantra.co.uk.

Wales. A Food Destination is a project funded by the Welsh Rural Communities – Rural Development Programme 2014-2020. Its aim is to support businesses source, serve and sell Welsh Food & Drink.

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Marketing agency and PR specialist appointed for Visit Pembrokeshire

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Visit Pembrokeshire, Wales’ first Destination Management Organisation (DMO), which launched on 16th November 2020, said in a statement that it is delighted to announce that it has appointed both a marketing agency and a PR specialist.

In a statement, Visit Pembrokeshire said: “This is to help bring to life the county’s 2020-25 Destination Management Plan and to deliver a tourism campaign over the next 12 months.

“Following competitive pitches for both positions, Visit Pembrokeshire confirms that mr.h has been appointed as the marketing agency to develop a new brand identity and shared narrative for Pembrokeshire. The company specialises in the travel and lifestyle sectors and has been tasked with raising the profile of Pembrokeshire, including the destination’s year-round offering, dispersing visitors across the county and driving growth in the visitor economy.”

Also appointed is the experienced public relations specialist Travel PR, which will work in partnership with mr.h and the in-house team at Visit Pembrokeshire.

The shared aim of the agencies is to build awareness of Pembrokeshire’s many wonderful attributes, its ease of access and its year-round offerings – from its stunning coastline to its incredible range of authentic experiences. Growing tourism in a responsible and sustainable way is seen as vital.

The marketing campaign is being funded in part through the Enhancing Pembrokeshire Grant, a scheme which raises funds via second-home council tax premiums. Visit Pembrokeshire was awarded funds to launch an integrated 12-month marketing and PR campaign to grow the value of tourism in the county. Says Emma Thornton, Chief Executive, Visit Pembrokeshire: “This is an exciting step forward for Visit Pembrokeshire. These appointments come at an important time and will support destination recovery. Local businesses and the wider community will benefit from the investment, particularly given the challenges that the tourism industry has faced over the past year.”

Pembrokeshire County Council’s Cabinet Member for Economy, Tourism, Leisure and Culture, Paul Miller, says: “I’m delighted that Visit Pembrokeshire has made these high-quality appointments which will help to take Pembrokeshire to the next level, ensuring it is rightly seen as a world-class destination. I’m determined to support this industry which is so vital to jobs and our economic vitality, whilst ensuring that we manage the destination in a sustainable way to protect what makes it so special.”

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