News
Citizens Advice Pembrokeshire launches campaign to expose scammers’ tricks
CITIZENS ADVICE PEMBROKESHIRE and Pembrokeshire Trading Standards Team are urging people in Pembrokeshire to spread the word about scams and expose the tactics of fraudsters to protect others.
Citizens Advice Pembrokeshire and Trading Standards are hosting an information session in Fishguard library next Wednesday (Jul 27) from 10am until 1pm, to help raise awareness of popular scams, how to deal with them and the importance of reporting them. They will be joined by Paul Davies, Assembly Member for Preseli Pembrokeshire.
Mr Davies said, “I’m pleased to support Citizens Advice Pembrokeshire and other organisations who are working hard to raise awareness of scams right across Wales. It’s important that everyone gets involved in this campaign and helps spread the message that scams can be tackled if we work together to spot the signs and share what we learn with others.”
He added, “People across Wales are losing their savings in the space of a telephone conversation, the click of a mouse or the stroke of a pen and it is simply unacceptable. That’s why I’m urging everyone in Pembrokeshire to look out for each other and help eradicate these scams from our communities.”
It comes as national research by Citizens Advice finds scammers are using a variety of tactics to get people to part with their cash, with people losing an average of £2,500 across all types of scam.
Scam methods include vishing whereby scammers cold-call people in a bid to get their bank details, and offers of fake services, such as telling people their computer has a virus which they can fix remotely.
Investment scams carried the highest price tag, with people investing in fake diamonds or bogus stocks and shares losing of on average £20,000 each.
Citizens Advice is warning people to be on guard and watch out for the different methods used by fraudsters, from doorstep selling of counterfeit goods to demands for upfront payments for services that never materialise.
Vicki Skeats, Chief Executive of Citizens Advice Pembrokeshire said:
“Scams are not a minor blight, they heap misery on people and in some cases can lead to financial ruin.
“Fraudsters use sophisticated techniques to con people and because they vary their methods, it can be tricky to spot when something is a scam. If you come across something that seems suspicious, seek advice so you don’t put yourself at risk.
“It’s vital to report scams and spread the word so we can clampdown on con artists and stop others falling into the same traps.
Eight common scams reported to Citizens Advice are:
- Investment – victims are persuaded to invest money into fake ventures and are then unable to get their money back.
- Fake services – people are offered a service for a fee, only to find the service isn’t real or doesn’t exist at all. Examples include, offers to fix computers remotely and fake invoices for advertising.
- Vishing – con-artists cold-call people pretending to be a legitimate company, asking for credit or debit card details – for example on the pretence that they need to refund overpaid bills.
- Doorstep selling – victims are offered goods door-to-door or from the back of a van, which are likely to be counterfeit. Fraudsters selling mattresses, “fresh” fish and cleaning products were all reported to Citizens Advice.
- Upfront payment or fee – fraudsters ask for a payment in advance for a service or product that never materialises, such as asking for a fee to get a loan, or to pay for a training course to secure a job.
- Premium rate texts – victims inadvertently agree to receive premium rate texts about games or competitions, usually costing around £4 each.
- Counterfeit goods – people buy goods at marketplaces or online that turn out to be counterfeit or even stolen. Common products include cigarettes, shoes and clothing, and tickets for events.
- Goods not received – people place orders for goods which don’t arrive. Scams are often carried out through social media and online auction sites.
News
Sea Empress: 30 years since the grounding that transformed safety in Milford Haven
Human error, storm conditions and salvage decisions combined in one of Britain’s worst maritime disasters
THIRTY years ago this week, the oil tanker Sea Empress ran aground while entering Milford Haven, triggering a maritime emergency that would ultimately reshape safety procedures in one of the UK’s most important ports.
On the evening of February 15, 1996, the Liberian-registered tanker was inbound to the Texaco refinery carrying approximately 130,000 tonnes of North Sea crude oil when it struck rocks at the entrance to the Haven.
What followed was a complex and dangerous salvage operation carried out in severe weather, repeated groundings, and eventually the release of more than 70,000 tonnes of oil into the sea — making it one of the worst environmental disasters in British waters.


What actually went wrong
The Marine Accident Investigation Branch later concluded that the grounding was primarily caused by human and operational error rather than mechanical failure.
The tanker’s steering gear and propulsion systems were found to be functioning normally.
Investigators identified a sequence of navigational decisions and communication issues between the ship’s master and harbour pilot that led the vessel too close to the rocks while manoeuvring into the channel.
Strong tidal conditions and environmental factors then compounded the situation once the vessel was aground.
In simple terms, the ship was not where it should have been.

A salvage operation under pressure
Initial efforts focused on stabilising the vessel and preventing further oil loss, but worsening weather quickly made operations far more dangerous.
Tugs worked in gale-force winds attempting to pull the tanker clear.
During one critical phase, a tow line parted under extreme tension, allowing the ship to ground again and spill additional oil.
At the same time, fears grew that vapours from the cargo could ignite, prompting evacuations near St Ann’s Head.
Aircraft sprayed dispersants over the spreading slick while emergency services prepared for a potential explosion scenario.
The priority at that stage was to prevent the vessel breaking apart completely.
Eventually, after several days of effort, salvage crews succeeded in refloating the tanker and moving it to a safer position where the remaining cargo could be removed.

Who was blamed
Responsibility for the disaster became the subject of legal and regulatory scrutiny.
The official investigation placed primary fault on navigational decisions during the vessel’s approach rather than any equipment failure.
The ship’s master and pilot both faced criticism over judgement and coordination, though the complex operational environment was also acknowledged.
In subsequent legal proceedings, liability for the spill was largely addressed through civil compensation mechanisms involving the ship owners and insurers under international maritime conventions.
There was no single individual publicly identified as solely responsible for the scale of the environmental damage.
However, the incident exposed weaknesses in escort tug arrangements, navigation procedures and emergency response planning.

Impact on Milford Haven operations
One of the most significant long-term outcomes was the strengthening of escort tug requirements for large vessels entering the Haven.
Navigation procedures were reviewed and risk management protocols improved.
Emergency pollution response capability across the UK was also reassessed.
For the port itself, the disaster became a turning point.
Milford Haven continued operating as a major energy hub, but with tighter safety controls and increased scrutiny.

Environmental and community consequences
Oil contamination spread across miles of coastline, affecting wildlife habitats, fisheries and tourism.
Thousands of volunteers joined military personnel and contractors in an enormous cleanup effort that lasted months.
While environmental recovery has been substantial over the decades, the psychological impact on coastal communities and those directly involved in the response remains part of local memory.

Maritime lessons that endure
Today, the Sea Empress is widely viewed within the maritime industry as a case study in how small navigational errors can escalate into major incidents when combined with environmental pressures.
The disaster reinforced the importance of escort towing, pilotage coordination and emergency planning in high-risk ports.
Thirty years on, the Haven remains one of the UK’s busiest energy ports — operating under safety frameworks shaped directly by the events of February 1996.

Community
Local faces appear on BBC Countryfile marking Sea Empress anniversary
Programme revisits Milford Haven 30 years after oil spill disaster
TWO well-known Pembrokeshire figures appeared on BBC television on Sunday (Feb 15) as Countryfile marked the 30th anniversary of the Sea Empress oil spill.
Phil Thompson, former public relations manager at the Texaco refinery, and Martin Cavaney, a freelance photographer who regularly works with The Herald, were among those featured during the programme, which looked back at the disaster and its lasting impact on the county.
Presenters Datshiane Navanayagam and Hamza Yassin visited Milford Haven to explore how the area has recovered three decades after the tanker ran aground at the entrance to the waterway while carrying crude oil to the refinery.

The grounding of the Sea Empress on February 15, 1996 resulted in tens of thousands of tonnes of oil being spilled into the sea, contaminating large sections of the Pembrokeshire coastline and becoming one of Britain’s worst environmental disasters.
The programme also featured Mike Ryan, Harbourmaster at the Port of Milford Haven, who explained how the incident led to significant improvements in marine safety.
Ryan, who served for around 30 years in the Royal Navy before joining the port, said the disaster remains part of the waterway’s history and helped focus attention on the need for stronger procedures. This ultimately contributed to the development of modern safety systems, including the Port Marine Safety Code introduced in 2000.
Countryfile also examined the environmental recovery that has taken place since the spill, including work by scientists and conservationists to protect wildlife across Pembrokeshire’s coastline.
The Sea Empress disaster prompted one of the largest clean-up operations ever seen in Wales, involving salvage crews, emergency responders, volunteers and environmental organisations.
The anniversary remains a significant milestone for communities around Milford Haven, where memories of oil-covered beaches and wildlife continue to resonate 30 years on.
The programme is available to watch on BBC iPlayer.
Entertainment
Blodwen Rocks the Boat sets sail for Torch Theatre
One-woman musical comedy from Newport performer Emily Davis heads to Milford Haven after Fringe success
FOLLOWING a successful run at the Edinburgh Fringe, Newport performer Emily Davis is setting sail on a UK tour with her uplifting one-woman musical comedy, Blodwen Rocks the Boat.
Blending sharp satire, original songs and heartfelt storytelling, the show takes an affectionate look at modern ideas of work, ambition and success — and what happens when we dare to question the path we’re on.
Blodwen believes she’s finally got it all figured out. The job, the city lifestyle, the reassuring sense that she’s “made it.” But when a corporate away day takes her unexpectedly out to sea, something begins to shift. As the tide turns, so too does Blodwen’s understanding of what success really means.
Directed by Paulus the Cabaret Geek and accompanied by musician and composer Andy Campbell Smith, Blodwen Rocks the Boat is a witty and life-affirming reminder that success isn’t always about climbing higher — sometimes it’s about choosing your own direction.
Emily Davis is a Welsh cabaret performer, singer and writer who has built a loyal following for her character-led solo shows. Previous Blodwen productions have enjoyed acclaimed runs at the Edinburgh Fringe and venues including the Wales Millennium Centre. This latest show marks her most ambitious project yet — a fully original musical developed through Fringe performances, previews and professional collaboration.
Emily said: “My Blodwen has blossomed! This is my biggest show yet and I can’t wait to see how audiences respond. I invite you to spend an evening with me — a Welsh woman who can sing and doesn’t mind making a fool of herself on stage! I promise you’ll also leave feeling very excited about stationery!”
The London Theatre Review described the show as “stunning”, adding: “Emily’s striking and powerful singing contrasts beautifully with the Welsh-accented simplicity of Blodwen’s stories. What an engaging performer.” Cabaret Scenes praised her vocal talent, calling it “her secret weapon.”
Blodwen Rocks the Boat tours the UK this spring and comes to the Torch Theatre on Tuesday, March 17 at 7:30pm.
Tickets are £15 and the show is suitable for ages twelve and over.
For more information visit www.torchtheatre.co.uk or contact the Box Office on (01646) 695267.
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flash bang
July 20, 2016 at 4:10 am
Do these scammers hold meetings in secret and give away taxpayers money to developers and builders only to find they have been duped?