News
New council website launched for ‘better access to services’
MORE than 20,000 people have visited Pembrokeshire County Council’s new website in the first five days since its launch.
The newly-developed site aims to be more practical and customer-friendly, and easier for people to access on mobile devices.
The work was carried out in-house by the council’s web team.
Manager Gareth Johnson said: “Our research shows that over half of our customers now access our website using a mobile device to make a transaction online.
“With this in mind, it was crucial that the site was designed for mobile and provided easy access to digital services.
“The new layout also makes it easier to navigate around the website, with information divided into four sections – Resident, Council, Business and Visitor.”
Customer feedback includes ‘Much clearer, much cleaner and easier to navigate than previously. A big improvement’ and ‘Love it! Looks very clean and user friendly’.
As part of the launch, 25 new online facilities have been added, including being able to apply online for Council Tax discounts and exemptions.
Cllr Neil Prior, Cabinet Member for Transformation and IT, said: “This is an important step forward. However, technology doesn’t stand still and I will be working with the team to ensure that we continue to evolve our digital offering.”
Community
Residents return home after major Carmarthenshire fire as probe continues
RESIDENTS forced to evacuate their homes following a major fire in Kidwelly have now been allowed to return, as emergency services confirm the scene has been stood down.
The blaze broke out at a property on Lady Street in the early hours of Tuesday (March 24), with emergency services called at around 4:20am. Several neighbouring homes were evacuated as a precaution while firefighters tackled the incident and assessed the safety of surrounding buildings.
In the latest update, Dyfed-Powys Police confirmed that officers have now left the scene and displaced residents were able to return to their properties on Thursday evening (March 26), following work to make the affected building safe.

The incident caused significant disruption in the town, with Lady Street remaining closed while further work is carried out to ensure the safety of the highway and surrounding structures.
Emergency services, including Mid and West Wales Fire and Rescue Service, were on the scene for several hours during the initial response. Crews were understood to have dealt with a serious property fire, prompting a large-scale emergency operation in the centre of the town.
While the immediate danger has now passed, authorities have confirmed that investigations into the cause of the fire are ongoing. Police are continuing to appeal for witnesses or anyone with relevant information to come forward.
Officers are particularly keen to hear from anyone who may have CCTV, doorbell, or dashcam footage from the area between 11:00pm on Monday (March 23) and 4:00am on Tuesday (March 24).
Anyone with information is urged to contact police quoting reference 027 of 24/3, either via 101, online, or anonymously through Crimestoppers.
Authorities thanked residents and the wider community for their patience during the incident, which saw homes evacuated and roads closed while emergency services carried out their work.
Further updates are expected as the investigation progresses.

Community
West Wales fire crews sharpen skills in major training exercise
FIREFIGHTERS from across west Wales took part in a large-scale training exercise designed to sharpen operational skills and strengthen teamwork.
Crews from the Western Division of Mid and West Wales Fire and Rescue Service attended the development day at Earlswood Training Centre on Sunday (March 22).
Personnel travelled from stations including Carmarthen, Tumble, Newcastle Emlyn, Milford Haven, Narberth and Pontyates to take part in the exercise.

Realistic scenarios
Firefighters were put through a series of realistic scenarios designed to reflect incidents they may face on duty.
These included house fires with people reported inside, kitchen fires, and multi-vehicle road traffic collisions. Crews also carried out specialist line rescue exercises as part of the day.
Support staff played the roles of casualties and members of the public, adding to the realism and allowing firefighters to test their responses in lifelike conditions.
Large-scale finale
The training culminated in a complex car fire scenario involving a vehicle inside a garage attached to a property, with reports of people trapped.
Teams worked together as they would at a real incident, tackling the fire while carrying out rescues within the building.

Building capability
The exercise was described as a success, helping to build operational confidence and improve coordination between different stations.
It also provided an opportunity for crews to share knowledge and specialist skills, strengthening the overall capability of the service.
The training forms part of ongoing efforts to ensure firefighters remain prepared to respond to a wide range of emergencies across the region.
Charity
Pembrokeshire mental health charity Give The Boys A Lift opens Tenby shop
A PEMBROKESHIRE-based mental health charity has expanded its presence with the opening of a second premises in Tenby.
Give The Boys A Lift (GTBAL), a community-focused organisation aimed at supporting mental wellbeing, has launched its new shop as part of its growing mission to create safe, welcoming spaces for conversation and connection.
The charity, which has built a strong local following, uses its café-style venues as a way to engage with the public and encourage open discussion around mental health — particularly among men.
Community effort
The team behind GTBAL said the new opening reflects a collective effort from staff and supporters alike.
A spokesperson said: “This one feels special. Not just because we’ve opened another space, but because of how we’ve done it. Every single member of our team has played a part — ideas, effort, care, and decisions. This has been a proper collective.”
They added: “To our community, thank you will never quite cover it. The support we receive day in, day out, is what allows this to exist.”
More than just a shop
While serving coffee and refreshments, the charity says its venues are about far more than what’s on offer behind the counter.
“Our baristas are the heartbeat of this,” the spokesperson said. “The smiles, the conversations, the moments they give to people — that’s what makes this more than just a coffee shop.”
New staff joining the Tenby location have also been welcomed as part of what the organisation describes as the “GTBAL family”.
Behind the scenes
The team also highlighted the work that goes on behind the scenes to keep the organisation running.
“From the outside, it might look easy going — and we’re proud that it feels that way — but behind it is a lot of hard work, a lot of care, and a lot of belief in what we’re building,” the spokesperson said.
Looking ahead
With its second site now open, GTBAL says it is continuing to grow its reach across Pembrokeshire.
“We’re just getting started,” the spokesperson added.
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