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Allied Healthcare to ‘minimise disruption’ as it looks to sell and transfer services

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ALLIED HEALTHCARE, who provide care services across Pembrokeshire, is exploring a range of options which include ‘the sale or transition of care and support services’, the Herald can reveal.

An employee from the troubled firm, who wished to stay anonymous, has shown the Herald a letter which has been sent to all employees this afternoon (Nov 16).

In the letter, the company says that the firm is looking to ‘minimise disruption to continuity of care’.

They go on to add that ‘our absolute priority will be to maintain continuity of care for our service-users and minimise disruption to you, our employees’.

In a letter to the employees, Narinder Singh, the Chief Executive Officer of the company, said: “As you know, early last week, CQC Market Oversight – the Regulator that monitors large social care providers in England – issued what is known as a Stage 6 Notification to our Local Authority customers in England. This type of notification is intended to inform Commissioners that a Company is at risk and therefore Local Authorities or CCGs should consider making plans to ensure continuity of care.

“Unfortunately, I am writing to you today to inform you that, because of the impact of the Stage 6 notification on our business, and because the upcoming winter period is when ensuring continuity of care is most challenging, we have taken the decision to actively explore a range of options in order to minimise disruption to continuity of care.

“This will include the sale or transition of care and support services on a regional or contract-by-contract basis to alternative providers best placed to deliver care at a local level. This process will be conducted in close cooperation with all our customers.”

The letter goes on to reassure employees that they are ‘likely’ to be transferred to a new provider.

“It is our intention to transfer all of our Contracts to other providers.  This will mean that you are likely to transfer out to a new provider. When arranging the transition of our services to alternative providers, our absolute priority will be to maintain continuity of care for our service-users and minimise disruption to you, our employees.

“We will continue to trade safely while this transition process is underway and, during this period, there will be no changes to the terms of employment, salary or benefits of our employees. To reiterate, this means that you will continue to be employed by the Company and receive pay and benefits while the transition of our care services is arranged.

“I understand that this news will come as a surprise to you and may be unsettling. Please be assured that we will continue to do all we can to support you throughout this period and will respond to any concerns or questions you have throughout the process.

“On behalf of the Executive team and myself, I would like to offer our most sincere thanks for the continued support and efforts you have shown to the business during this very difficult time. We continue to remain committed to supporting you, our employees and Allied.”

A spokesperson for Allied Healthcare said: “The Stage 6 notification has negatively impacted Allied Healthcare, leading a number of customers to transfer care services to alternative providers, and disrupting staff retention and recruitment.

“These developments have intensified the impact of the challenging environment within which we operate and come immediately prior to the Christmas period, when pressures on care providers are at their highest. This has also meant that we have had to re-evaluate our long-term business plan.

“We are therefore actively exploring a range of options in order to minimise disruption to continuity of care, including the sale or transition of care and support services on a regional or contract-by-contract basis to alternative providers best placed to deliver care at a local level. Such sales or transitions will involve the transfer of staff. This process will be conducted in close cooperation with our customers.

“We continue to trade safely while this process is underway. RBS as our existing lender has agreed to extend our current credit line by up to three weeks beyond 30 November, enabling us to deliver safe continuity of care whilst we explore and implement these options.

“We will work closely with the CQC and all commissioners of care to ensure that there is minimal disruption to the care that we provide across the UK whilst this transition takes place. Continuity of care is our number one priority.”

Pembrokeshire County Council said it would like to reassure Allied Healthcare service users and their families that it has robust contingency plans in place ‘to ensure the continuity of care for customers of Allied Healthcare’

“Those plans will now be implemented”, a spokesman said.

In a statement, the Authority added: “County Council officers and staff at Allied Healthcare will continue to work closely with each other and with health colleagues and the Welsh Government to
ensure that continuity of care is maintained through this challenging time.

“We will continue to keep service users and their families briefed as the situation unfolds.
If customers do have any concerns over the weekend, they are advised to contact Allied Healthcare.”

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Amroth: RNLI rescue three people swept out to sea

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THE RNLI rescued three people after they were washed off rocks by huge waves at Telpyn Point near Amroth.

At 5pm on Sunday (Dec 9) as the lifeboat crew’s children’s Christmas Party was ending, both of Tenby’s RNLI lifeboats were requested to launch after a report that three women were cut off by the incoming tide somewhere between Marros and Amroth.

The casualties had been forced to cut their call to the Coastguard short as their mobile phone battery was about to run out, so the Coastguard didn’t have an exact position for them.

The lifeboats were quickly on the water and the volunteer crew made best speed to towards Amroth to begin their search in pitch black conditions and with a large swell running into the rocks.

Despite the low battery, once the casualties spotted the lifeboat in the distance, they turned on their phone’s screen and began waving the phone towards the lifeboat. The volunteer crew on the inshore lifeboat immediately spotted the light and headed for it, closely followed by the all-weather lifeboat.

Once on scene, it was apparent to the lifeboat crew that this would be a difficult rescue due to the heavy swell crashing on the rocks, just feet from where the casualties were precariously perched, so Tenby and St Govans Coastguard Rescue teams were paged in case a rope rescue was required.

With the numerous underwater rocks making it impossible for the all-weather lifeboat to get anywhere near, the bigger vessel illuminated the rocks with floodlights, whilst the inshore lifeboat prepared their anchor to veer down into the rocks through the swell in an attempt to reach the casualties.

As the crew made attempts to get close enough to shore in very tricky conditions, a large wave hit the rocks, washing one of the casualties into the sea. As the casualty struggled in the heavy swell, the helmsman managed to get the lifeboat alongside her and the crew pulled her to safety.

She was rushed to the all-weather lifeboat where the crew were waiting to assess and treat her. On their return to check on the remaining two casualties, the inshore lifeboat crew could only watch as another wave hit the rocks and washed them into the surf. Again, the helmsman managed to get inside the surf line and the crew plucked them to safety, before dropping them aboard the all-weather lifeboat.

With everyone accounted for, the boats returned to the station, where the casualties were further assessed and were delighted to be able to take warm showers. Despite the ferocity of the surf that washed them off the rocks, the women were lucky to escape with only a few minor grazes.

Once they were warmed up enough and had had a warm drink, they thanked the crew and then made their way home.

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Interviews to take place this week for £91k council job

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INTERVIEWS are to be held this week for a controversial senior role within Pembrokeshire County Council, with an advertised salary of up to £91,000.

On Wednesday (Dec 12), interviews will be held for the Head of Economic Development and Regeneration post, which has a salary bracket of £53,982 – £91,443.

In addition, the job was advertised with £5,259 subsidy for a leased car and a ‘generous pension scheme’.

Relocation assistance was also being offered for applicants outside of Pembrokeshire.

In July, at a meeting of Full Council, the new job post was approved, with most agreeing that the post should be advertised in order to ensure improvements and large investments are made around the county. The former head of regeneration recently retired.
Despite initial concern at the meeting, the only councillor strongly against the new role was Cllr Reg Owens, saying: “I really can’t see any justification in filling this post, I’ll say that from the start.

“Over the past year quite rightly we have been lectured… about the need to be far more prudent in our expenditure. When we approved the budget last year, and we approved the 12.5% [council tax] I did say at the time we are asking the people of Pembrokeshire to contribute towards Pembrokeshire County Council and we have also got to be seen to be doing our bit as well.

“When I look at the job description…we have certainly got those skills with our current chief officers and heads of services and of course the cabinet members, so I don’t think we will be cast adrift by not making this appointment, in fact, if we don’t make this appointment, we will be showing everybody that we do mean business trying to save some money.”

Despite this, Cllr Owens was ultimately persuaded by justifications of others.

Cllr Michael Williams of Plaid Cymru argued: “If you want justification just go and walk through our towns. I mean the whole economic base that used to be in these towns is now almost dead.

“To do nothing is not an option. We have got to show some ambition for the benefit of this county, otherwise the whole place is going to fail.

“I think this is an opportunity, I think we’ve failed in the past because we haven’t resourced in any way adequately enough this unit. And we have got to get that right.”

The proposition by Cllr Williams, seconded by Cllr Miller, detailed how the Senior Staff Committee recommend to the Council that the role of Head of Economic Development and Regeneration be advertised.

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Milford Haven: Defibrillator donated to town

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ON SUNDAY (De 9) a defibrillator was presented to the town of Milford Haven by The 3 Amigos & Dollies motorcycle group.

After the death earlier in the year of fellow 3 Amigo Little Bri (Brian Craig), money was raised at his funeral by the Amigos to make the donation possible.

The defibrillator is now dedicated to Little Bri, with a brass plaque hung on the wall in his honour. Brian’s widow, Kath, his friends, and the Amigos all attended the presentation.

The defibrillator can be found on the wall by Tom Neewing & Son funeral directors.

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