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Pembrokeshire County Council housing services update

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FOLLOWING the most recent Government guidance, Pembrokeshire County Council’s housing department has had to cut back on all face-to-face meetings and home visits.
Staff are still working to support tenants, those who are homeless and those who are on the Choice Homes waiting list but they have had to make changes to some of those services.
Choice Homes Allocation Scheme

• allocations under the Choice Homes Scheme have now been suspended for the time being. Instead the focus will be on working with the Housing Associations and businesses to identify, match and prepare properties for those in an emergency situation. This includes the suspension of Mutual Exchanges and Transfers.
• customers can still complete housing applications but there may be a delay in these being responded to as the Council prioritises other areas. If customers wish to discuss their housing application they should call: 01437764551 or email: haalloc@pembrokeshire.gov.uk
• if customers have any information to add to their housing application, they are asked to email a picture or a scanned copy of it to: haalloc@pembrokeshire.gov.uk and where possible avoid sending anything in the post.

Homelessness

Staff are available to give advice and assistance over the telephone to those who may be at risk of becoming homeless in the near future.
Demand remains high for this service and given the current circumstances and any landlords who are interested in working with the Housing Department to supply accommodation for those in an emergency situation are asked to get in touch.
Accommodation will need to be fully self-contained and furnished to include cooking and washing facilities in order for people to self-isolate where necessary. To enquire, please email: haalloc@pembrokeshire.gov.uk

Emergency Legislation has been introduced which bans both social and private landlords from starting possession proceedings to evict tenants for at least the next three months.
Support has also been introduced to home owners and landlords in the form of a three-month mortgage payment holiday if they are struggling to meet payments as a result of COVID-19 outbreak.
If you are homeless and need advice, contact the duty team by emailing: housingadvice@pembrokeshire.gov.uk or phoning: 01437 764551 and asking for the housing advice team.

Current Tenants

The housing department will continue to provide advice and support to tenants by telephone for emergency tenancy issues only.
It is in the process of identifying tenants who may be vulnerable and in need of additional support during this time. If you are a tenant who may need additional support, please let us know so that we can link you in with the essential services that you need.
You can also access the Community Hub on: https://www.pembrokeshire.gov.uk/coronavirus-covid-19-communityinformation/i-need-some-help or call: 01437 776301
Housing staff is also asking tenants to let them know if they are in self-isolation or displaying any symptoms so that we can ensure staff safety in the event of an emergency.
Please email: tenman@pembrokeshire.gov.uk or call 01437 764551 and ask to speak to the Tenancy Management Team.

Sheltered Housing Schemes

The department has taken several measures to support and comply with the Government guidance for self-isolation and social distancing within our Sheltered Housing schemes.
• communal lounges have been closed
• tenants have been advised that they must socially isolate themselves.
• wardens are available via phone or email to support tenants and ensure they have access to food, medication and essential services
• tenants are advised to only allow essential visitors to their property (or example to deliver food, medication etc)
• always keep two metres separation from people
The Council is concerned that some residents and visitors are not adhering to the strict government guidance and would plead to keep themselves and others safe by maintaining isolation during this period.

Anyone who is a Sheltered Housing tenant, or concerned about a Sheltered Housing tenant who may need help and assistance during this time, can contact the warden for the scheme or call: 01437 764551 and ask to speak to the Housing Customer Liaison team.
Building Maintenance Service
Our Maintenance teams are working hard to make sure we can respond to emergency repairs only, which should be reported as normal. All other repairs that involve social contact have been suspended.
All customers reporting repairs are asked to inform the department if they are self-isolating or showing symptoms of the virus so that staff and customers alike can be protected
We will keep you updated in the coming weeks as we react to the evolving situation.
Paying Rent
It is important that tenants continue paying their rent where possible, either via the automated phone line on 01437 775164 or by paying online through: https://myaccount.pembrokeshire.gov.uk
If customers need advice or assistance regarding paying their rent, they can email: revenue.services@pembrokeshire.gov.uk
For tenants who are worried about paying their rent or who are in financial difficulty, they may be entitled to help to pay their housing costs through Universal Credit or Housing Benefit depending on their circumstances. To find out about the financial support available, go to: www.GOV.UK or for Housing Benefit and Council Tax enquiries, email: revenue.services@pembrokeshire.gov.uk
If customers require additional support with this, Citizens Advice are continuing to support customers online and via telephone. Local Advice line number is: 01437 806070.
Opening times are: Tuesday and Thursday: 10 am to 5 pm and Wednesday: 10 am to 5.30 pm. Further information is available at: www.pembscab.org

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Drug drive arrest following routine check

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A MALE has been arrested following a positive roadside test.

The vehicle, which was stopped this morning, June 6, by the Pembrokeshire Road Policing Unit (Pembrokeshire RPU) was part of a routine check.

Traffic officers suspected the driver may be under the influence after smelling cannabis coming from the vehicle.

A roadside drug test was performed with a positive result with the drugswab provided. A small quantity of cannabis was also found inside the vehicle.

The cannabis was seized and the driver was arrested, later released under investigation, pending the male’s blood test result for the drug drive offence, out of court disposal for the possession.

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Campers from Cardiff sent packing

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PEMBROKESHIRE Road Policing Unit (Pembrokeshire RPU) have this morning, June 5, reported nine individuals for breaching coronavirus regulations.

The occupants of the three vehicles, all from the Cardiff area, had moved barriers that had been in place to close off the carpark to the public and set up camp for the night.

A Pembrokeshire RPU spokesperson said ‘Three vehicles from the Cardiff area located at Abereiddy this morning.

“The occupants of the vehicles, who’d travelled down overnight, had moved the barriers that had been used to close the car park. Having done so they then set up camp nearby.

“All nine persons present were reported for breaching coronavirus regulations. One was further dealt with by means of an out of court disposal for possession of cannabis.

“Rubbish cleaned up, car park closure reinstated, vehicles escorted out of Pembs.”

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Police urge visitors to ‘check the rules’

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POLICE in Powys are reminding people to check the rules before they travel, as tourists from the Midlands, London and Bristol continue to visit despite lockdown restrictions.

Last weekend more than 1,000 cars were turned around by police in the Brecon Beacons after visitors attempted to access the area around Ystradfellte known as ‘waterfall country’.

Many of those stopped claimed they thought the rules around travel were the same as in England, while others had deliberately flouted them.

Seventy-two per cent of people reported for breaches of Covid-19 restrictions in Powys since March 27 have been from outside the police force area.

“I would like to thank the communities of Powys for their cooperation in recent months in complying with requirements of the Covid 19 legislation and also reassure them we are still working hard with our partners to police the restrictions that remain in place across Wales,” said Superintendent Steve Davies.

“Our officers have worked hard to engage with the public at every opportunity throughout these unprecedented times by explaining what we are doing and why, and encouraging people to make the best choices to protect public health in Wales.

“But where people have clearly flouted the rules we have dealt with them appropriately and issued fines.”

He said officers will continue to conduct stop checks throughout Powys and across the force area this weekend.

In England, people can now travel an unlimited distance for exercise and to access so-called ‘beauty spots’.

But the Welsh Government has said people must remain local – ideally not travelling further than five miles from their home – for exercise or limited leisure pursuits, and this also applies to anyone travelling across the border.

Wales’ three national parks – which include popular sites such as Snowdon, the Elan valley and the Pembrokeshire coast – currently remain closed to the public, as do all National Trust car parks and properties.

The latest Welsh Government advice is available at gov.wales/coronavirus.

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