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Accessing eye care during the COVID-19 pandemic

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As community optometrists across Hywel Dda continue to provide an essential eye care service for our patients, some temporary operational changes have been put in place during the COVID-19 pandemic.

Patients will receive their eye care in a different way during this time, with some patients seeing a different optometrist than usual. With some optometry practices within Hywel Dda having to temporarily close because of the COVID-19 pandemic, 12 practices (listed below) will remain open and continue to provide services for those with urgent eye care needs, such as sudden change in vision, eye pain, eye redness, flashing lights or floating spots or loss/breakage of spectacles or low vision aids which you cannot function without.

 

Practice Telephone
Specsavers, Pembroke Dock 01646 623090
Browes Optometrist, Llanelli 01554 833777
Specsavers Opticians, Llanelli 01554 773555
Vision Express, Llanelli 01554 778052
Specsavers, Ammanford 01269 590190
Celtic Opticians Ltd, Carmarthen 01267 223476
Jones and Murphy Optometrists, Carmarthen 01267 236545
Specsavers Opticians, Haverfordwest 01437 767788
MN Charlton Optometrists, Fishguard 01348 873234
Pritchard Cowburn, Cardigan 01239 612004
Probert and Williams Eye Care, Aberystwyth 01970 611555
Specsavers Opticians, Aberystwyth 01970 636170

Patients who need eye care advice are being asked by Hywel Dda University Health Board to phone one of the above optometric practices, who are currently providing eye care on behalf of other practices in that area. Alternatively, patients can call the Hywel Dda University Health Board central eye care enquiry line on 01267 248793, and they will be directed to their nearest open practice.

Patients should always phone first. Optometric practices are operating a closed-door policy and, in line with social distancing rules, where possible queries will be dealt with over the phone, with face-to-face appointments only offered where absolutely necessary.

Fishguard based Community Optometrist Michael Charlton, said: “These are challenging times but we are working hard to provide primary eye care within the community. Whilst normal routine services are suspended, we are dealing with emergencies such as foreign bodies in eyes, or sudden changes in vision.

“Please use the local service as your first point of contact and if we can help, we will or, if necessary, we can refer you appropriately. All our practices are working collaboratively to provide continuity of care for local people.”

Jill Paterson, Director of Primary Care, Community and Long-term Care for Hywel Dda University Health Board said: “We appreciate this decision may cause some inconvenience but it is a much needed step to allow the safe and continued service for patients who need it most and we appreciate your patience and understanding.”

If you or anyone in your household has a temperature or a new and continuous cough, even if it’s mild, please do not visit the optometry practice.

If you are self-isolating, please speak to your community optometrist for advice about how they can help.

If you are advised to visit an optometry practice, please respect social distancing precautions to protect yourself, staff and other members of the public.

For the latest news and updates from Hywel Dda University Health Board visit www.hduhb.wales.nhs.uk

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Public engagement exercise over new hospital between St Clears and Narberth

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HYWEL DDA is asking the people of Pembrokeshire to help it further shape and deliver future services by taking part in a six-week engagement exercise.

Since the publication of its strategy, A Healthier Mid and West Wales: Our Future Generations Living Well in 2018, the health board has worked with partners to provide care and develop services. However, the coronavirus pandemic has had a major impact on health and care services. As a result, the health board now wants to learn from the public about how the pandemic has affected their health and care, and access to it.

This week, Hywel Dda UHB has been distributing a discussion document for the public to consider, along with a questionnaire for completion.

Hywel Dda UHB is also asking for the public’s feedback in relation to its long-term strategy to develop and build a new hospital in the south of the Hywel Dda area, somewhere between and including St Clears, in Carmarthenshire, and Narberth, in Pembrokeshire.

This location is the most central for most of the population in the south of the Hywel Dda area, and it was determined through the public consultation held in 2018.

The public is also being asked to nominate sites for a new hospital based four criteria:

The nominated site must be within the zone between and including St Clears in Carmarthenshire and Narberth in Pembrokeshire. This location is the most central to most of the population in the south of the Hywel Dda area.

The nominated site should be a minimum of 35 acres of reasonably developable land.

The nominated site should have realistic prospects of obtaining planning permission for a new hospital.

There should be appropriate transport infrastructure for a major hospital site.

Steve Moore, Chief Executive of Hywel Dda UHB, said: “The global pandemic has had a major impact on all areas of our lives so it’s crucial that the health board considers, reflects and learns from this extraordinary period. This engagement exercise will allow the public to tell us in their own words how COVID-19 has affected their health and care, and access to it.

“I would encourage as many people as possible to participate because the feedback we receive will play a major role in helping shape future services. This in turn will allow us to deliver on our long-term commitment for a healthier mid and west Wales.

“I would also stress that this engagement exercise is part of an ongoing process. Over the coming months and years, we plan to engage with the public, stakeholders and partners on a wide variety of issues, such as service models. Everyone will have their chance to give their views and opinions because we are committed to continuous engagement with the public to ensure we provide the best possible care.”

The engagement exercise will run until Monday June 21.

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Paul Sartori taking action to support climate with National Lottery grant of nearly £14,000

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LOCAL hospice at home charity, Paul Sartori Hospice at Home, is taking action to support the climate with the installation of solar panels at its main head office in Haverfordwest, Pembrokeshire.

The charity which delivers end of life care services across Pembrokeshire, has been awarded a grant to fund the purchase and installation of solar panels at Paul Sartori House, Winch Lane. This investment is part of an ongoing commitment to address the climate emergency and the charity joins many others who are taking action. Paul Sartori was one of 35 community groups, who were selected to take part in the Climate Action Boost scheme, funded by The National Lottery Community Fund.

Working alongside Renew Wales, a partner in the initiative, the group explored methods to help tackle the causes and consequences of climate change, and to operate more sustainably. A number of options were discussed to reduce their impact on the environment and Renew Wales helped the charity to develop an environmental action plan, which is to be implemented over the coming months. The scheme available to cover a variety of environmental reduction activities, including renewable energy, reducing consumption, local food and reduced or less impactful travel.

Paul Sartori Hospice at Home wouldn’t normally be associated with environmental activity. Through regular consultation over many months, the charity has been really encouraged by what they have learnt.

“We have invested a lot of time in developing the plan; discussed a number of alternatives along the way, but feel that the solar panel installation will have the biggest impact for the charity in the long term”, said Sandra Dade, Charity Manager. “The National Lottery Climate Action Boost has really inspired our charity to minimise our impacton the environment and we will continue this journey,” added Sandra.

Jemma Nurse, Funding Manager at The National Lottery Community Fund said, “The climate emergency is everyone’s business, which is why The National Lottery Community Fund is acting to support and inspire communities to minimise their own impact on the environment. We are proud to be a significant funder of environmental projects and Paul Sartori Hospice at Home, along with the other groups participating in Climate Action Boost, will play a valuable part in building our knowledge so we can share our learning with other funders across Wales and the UK.”

The services provided by the Paul Sartori Hospice at Home enable people in the later stages of any life-limiting illness to be cared for and to die at home with dignity, independence, pain free and surrounded by those they hold most dear, if that is their wish.

All of the services are free of charge, available 24 hours a day, 365 days a year, thanks to the generosity of the Pembrokeshire Community. Further information on the charity and its services can be obtained by visiting their website www.paulsartori.org, or by phoning 01437 763223.

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New nursing service to support carers of people living with dementia

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HYWEL DDA UNIVERSITY HEALTH BOARD, in partnership with Dementia UK, is launching a new nursing service to support carers of people living with dementia.

The Admiral Nurse service will be a significant addition to the current support available to people living with dementia and their carers. The initiative is in line with the Dementia Action Plan for Wales 2018-2022, a Welsh Government strategy that aims to recognise the rights of people with dementia, make them feel valued, and help them live as independently as possible in their communities.

The team will cover Carmarthenshire, Ceredigion and Pembrokeshire with a focus on delivering person–centred and relationship-centred dementia care. The Admiral Nurses will work collaboratively in a family-centric manner, across health and social care pathways, to provide support, expert guidance & practical solutions to enable families/carers, including the person living with dementia, to maximise their wellbeing and improve the experience of those affected by dementia.

Dementia UK is the only charity in the UK dedicated to supporting families affected by dementia through dementia specialist Admiral Nurses.  When things get challenging or difficult for people with dementia and their families, Admiral Nurses work alongside them, giving the compassionate one-to-one support, expert guidance and practical solutions that can be difficult to find elsewhere. They are a lifeline, helping families to live more positively with dementia in the present, and to face the challenges of tomorrow with more confidence and less fear.  

The service launched on 29th March 2021 and is now accepting referrals.

Charlotte Duhig, Admiral Nurse Clinical Lead, said: “I am honoured to be leading this new service to support carers and families of people living with dementia across the counties served by Hywel Dda University Health Board. The COVID-19 pandemic has been an incredibly challenging time for people living with dementia and their carers but I’m confident that this much-needed service will make a difference to the lives of those affected by dementia.

“Having previously set up an Admiral Nurse Service, I know the benefit of working as an Admiral Nurse as families can get the emotional and practical support to allow them to plan for the future. Health and social care professionals can also take advantage of our in-depth knowledge of dementia.”

Dr Hilda Hayo, CEO and Chief Admiral Nurse at Dementia UK, says: “We are delighted to announce this new Admiral Nurse service in partnership with Hywel Dda University Health Board. The fact that this service extends to a large rural area within West Wales, with the support of two Welsh-speaking Admiral Nurses, means that we are improving access to dementia specialist support for families.”            

To be able to access this service, the following referral criteria applies:

  • The person being supported/cared for by the carer has a diagnosis (or likely diagnosis) of dementia.
  • The person with dementia and/or carer lives in Carmarthenshire, Ceredigion or Pembrokeshire (or is registered with a GP in those areas).
  • The carer agrees to their referral to the Admiral Nurse
  • The carer should have identified need(s) that impact upon their caring role or as a consequence of their caring role*

If you are a health or social care professional or 3rd sector working with someone you believe this service could benefit, or you are a carer of someone living with dementia and would like to be referred to the service, please contact a health or social care professional who can refer you. 

For further information, contact the nursing team direct:

Clinical Lead: Charlotte.Duhig@wales.nhs.uk

Admiral NurseContact detailsLocality covered
Bethan BulmanBethan.Bulman@wales.nhs.ukCeredigion North
Donna Phillips Ceredigion South
Emma VenablesEmma.Venables@wales.nhs.ukPembrokeshire North
Rosie BellRosie.Bell@wales.nhs.ukPembrokeshire South
Siriol DyerSiriol.Dyer2@wales.nhs.ukCarmarthenshire (3Ts)
Liz WrightElizabeth.Wright@wales.nhs.ukCarmarthenshire (Amman Gwendraeth)
Donna OwensDonna.Owens2@wales.nhs.ukCarmarthenshire (Llanelli)
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