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Protecting the protectors: An inside look into the service supporting the frontline of Dyfed-Powys Police

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POLICE officers give their all to protect their communities – running towards danger as others run away, supporting victims and families in their darkest hours, and seeing unimaginable scenes.

But who is there for the protectors when they need back-up?

As part of Mental Health Awareness Week, Dyfed-Powys Police is sharing an insight into a previously unseen side of the force – the work the counselling service carries out in guiding officers and staff through their own struggles.

From officers painstakingly combing crime scenes for vital evidence, and investigators trawling through thousands of images on digital devices, to colleagues balancing the pressure between work and home life, Counsellor Samantha Davies and a team of 13 others around the force are there to offer guidance and support.

And Samantha explained the service is often most needed when officers least expect it.

“We often see officers who have got 20 or 30 years’ experience and don’t understand why an incident has affected them,” she said.

“Say you have an officer who has dealt with atrocities for 30-plus years, and suddenly they find themselves crying over something small. They think they’ve gone mad.

“Of course they haven’t – it’s the weight of what they’ve dealt with over the course of their career.

“It usually goes that they say they’ve dealt with worse things, they’ve seen worse things, and they don’t understand why this particular incident has bothered them.

“We work closely with them to find the trigger. It might be something in their past that they haven’t dealt with, there might be similarities with this job, or this latest incident is simply the straw that breaks the camel’s back.”

While there are formal mechanisms in place to support officers who have dealt with traumatic incidents – being the first on scene at a murder, a sudden death, or a fatal collision, for example – the need for the counselling team might come from wider impacts of the job.

The challenges of dealing with a long term investigation, months spent in exposed conditions looking for evidence, or long night shifts guarding scenes of crime to ensure evidence isn’t lost can take their toll.

As part of her role, Samantha ensures she is readily available to officers working in difficult conditions – visiting investigation sites regularly to offer support.

“It’s not always the things they’ve seen – it can be problems at home, or the pressure of being away from home for weeks on end,” she said.

“One of the biggest things we see in the counselling room is guilt. We help officers to work through this, and give them the tools to help themselves.

“With the ongoing operation in Carmarthen, before the COVID-19 restrictions were put in place, I was making sure I was on site twice a week, every week, with the force chaplain and our in-house Occupational Health Specialist team so they could see we were there if they needed us,” she said.

“Being on a site day in day out isn’t easy – if we can be there for a chat in the canteen, help clear the plates away, then officers get to know what we can offer, and are more likely to get in touch if they do need support.

“They might not need us during that particular investigation – it might be months or years down the line – but by meeting us at that time, they know we’re here.”

While Samantha sometimes faces reluctance from officers in accepting that they need a counselling session, she is able to strip away layers of bravado from those saving face from their colleagues.

“You do get a bit of banter between some officers – particularly when we carry out specialist unit reviews,” she said. “They’ll be in the waiting room making jokes about it, but when they come in, it changes.

“They might be worried that their line manager has to know they’ve had a session, or that I could take their firearms license away, for example, but that’s not what I’m here for. Once they realise what we’re about – that we’re not candles and whale music – they start to open up about things.

Nearly a year into her position at Dyfed-Powys Police, Samantha is realising a career dream stemming from her childhood, growing up in a policing family.

“My dad was an officer for 30 years,” she said. “When I was young, he used to tell me lots of gory stories, which I loved, and they gave me an insight and understanding into what they face.

“While he told me what he’d seen, he would never tell my mum. She didn’t work for the force, and he didn’t want to burden her with the things he had seen – that’s still true of officers today. They carry the weight of what they have seen and heard on shift, and often have nobody to offload to.

“He fully supported me when I said I wanted to be a counsellor. He was old fashioned, and would say in front of others that people need to pull their socks up, but quietly he would sit with me and say that things had changed since he left the job. They used to go to the pub and talk things through – he knew that didn’t happen anymore, and that people need somewhere to talk.

“I absolutely love my role. When someone says they wouldn’t have got through something without support, it absolutely humbles me. It brings me to tears.”

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Drug drive arrest following routine check

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A MALE has been arrested following a positive roadside test.

The vehicle, which was stopped this morning, June 6, by the Pembrokeshire Road Policing Unit (Pembrokeshire RPU) was part of a routine check.

Traffic officers suspected the driver may be under the influence after smelling cannabis coming from the vehicle.

A roadside drug test was performed with a positive result with the drugswab provided. A small quantity of cannabis was also found inside the vehicle.

The cannabis was seized and the driver was arrested, later released under investigation, pending the male’s blood test result for the drug drive offence, out of court disposal for the possession.

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Campers from Cardiff sent packing

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PEMBROKESHIRE Road Policing Unit (Pembrokeshire RPU) have this morning, June 5, reported nine individuals for breaching coronavirus regulations.

The occupants of the three vehicles, all from the Cardiff area, had moved barriers that had been in place to close off the carpark to the public and set up camp for the night.

A Pembrokeshire RPU spokesperson said ‘Three vehicles from the Cardiff area located at Abereiddy this morning.

“The occupants of the vehicles, who’d travelled down overnight, had moved the barriers that had been used to close the car park. Having done so they then set up camp nearby.

“All nine persons present were reported for breaching coronavirus regulations. One was further dealt with by means of an out of court disposal for possession of cannabis.

“Rubbish cleaned up, car park closure reinstated, vehicles escorted out of Pembs.”

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Police urge visitors to ‘check the rules’

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POLICE in Powys are reminding people to check the rules before they travel, as tourists from the Midlands, London and Bristol continue to visit despite lockdown restrictions.

Last weekend more than 1,000 cars were turned around by police in the Brecon Beacons after visitors attempted to access the area around Ystradfellte known as ‘waterfall country’.

Many of those stopped claimed they thought the rules around travel were the same as in England, while others had deliberately flouted them.

Seventy-two per cent of people reported for breaches of Covid-19 restrictions in Powys since March 27 have been from outside the police force area.

“I would like to thank the communities of Powys for their cooperation in recent months in complying with requirements of the Covid 19 legislation and also reassure them we are still working hard with our partners to police the restrictions that remain in place across Wales,” said Superintendent Steve Davies.

“Our officers have worked hard to engage with the public at every opportunity throughout these unprecedented times by explaining what we are doing and why, and encouraging people to make the best choices to protect public health in Wales.

“But where people have clearly flouted the rules we have dealt with them appropriately and issued fines.”

He said officers will continue to conduct stop checks throughout Powys and across the force area this weekend.

In England, people can now travel an unlimited distance for exercise and to access so-called ‘beauty spots’.

But the Welsh Government has said people must remain local – ideally not travelling further than five miles from their home – for exercise or limited leisure pursuits, and this also applies to anyone travelling across the border.

Wales’ three national parks – which include popular sites such as Snowdon, the Elan valley and the Pembrokeshire coast – currently remain closed to the public, as do all National Trust car parks and properties.

The latest Welsh Government advice is available at gov.wales/coronavirus.

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