Connect with us
Advertisement
Advertisement

News

Welsh Water bill increase remains at or below inflation for twelfth year

Published

on

THE average water and sewerage bill is set to fall by 2% in 2021-22 the only not-for-profit water company in England and Wales has announced.

Welsh Water, which serves most of Wales, Herefordshire and parts of Deeside, has confirmed that the average household bill will be lower in real terms than in the previous year despite the additional financial pressures placed on it during the COVID-19 pandemic. The company has invested an extra £20million responding to the pandemic.

The average bill for 2021 – 2022 will be £446.82 and represents the twelfth consecutive year the company has kept the increase at or below the rate of inflation – the only water company in England and Wales to have achieved this. The new bill will be £96 lower in real terms compared to the 2009 – 2010 bill.

The company, providing water and wastewater services to over three million customers, has played a key role in protecting public health during the pandemic with operational colleagues maintaining its vast water and wastewater networks. It also further ramped up support for customers by arranging flexible payment plans for household customers struggling to pay their water bills. As a result, the company is now supporting 139,000 customers through its range of affordability tariffs – which is more than any other water company.

Furthermore, it temporarily added an additional 330,00 customers to its Priority Services Register. The company also recognised the impact of the pandemic on its business customers and temporarily suspended charges to around 45,000 businesses affected by the first UK lockdown.

Welsh Water has also provided £300,000 to community projects through its Community Fund, including £106,000 to 106 food banks (through the Trussell Trust), 105 community projects and other partnerships with BITC Cymru, Community Foundation Wales and Prince’s Trust Cymru.

In response to the pandemic, Welsh Water rapidly expanded its remote working technology to allow its entire contact centre to move to home working in March, and also started “virtual inspections” to support customers to resolve issues without needing to go to their property. These new ways of working have enabled the company to retain its position as the only water company to appear in the top 50 companies of the Institute of Customer service’s UK Customer Satisfaction Index.

The company has also continued with its commitment to invest in new talent. This has included recruiting over 30 new apprentices over the year with this set to continue over the coming years.

Welsh Water’s Chief Executive Peter Perry said: “Despite what can probably best be described as the most challenging years we have faced, I’m proud that we’ve been able to continue with our record of keeping price increases for the average household bill below the rate of inflation. It also reflects the strength and benefit of our operating model which means we are able to meet these kinds of challenges while at the same time keeping bills affordable for customers. We’ve also been able to continue with our planned investment programme and over the course of the year we will have invested £346 million improving services to customers and protecting our valuable environment. We are also expecting to invest £367 million in the coming year.

“We do appreciate however that the great economic uncertainty the pandemic has brought with it and that there undoubtedly will be tough times ahead. That is why we already offer a range of assistance tariffs for anyone genuinely struggling to pay and I would urge anyone worried about paying their bill to get in touch so we can see what assistance can be provided”.

Rhodri Williams, Chair of CCW Wales, said: “It will come as a relief to struggling households that the average bill will fall but we must not lose sight of the fact that many customers are still missing out on financial assistance that could help see them through Covid-19.”

“Water is often overlooked when it comes to saving money but trialling a water meter for up to two years or seeing if you’re eligible for Welsh Water’s HelpU tariff if you’re on a low income could potentially shave hundreds of pounds off your annual bill.”

Continue Reading

News

Pembrokeshire Leisure welcomes back school swimming

Published

on

PEMBROKESHIRE Leisure is welcoming back school swimming lessons around the county for the first time since March 2020.

Swimmers from over 20 schools will be attending in their class bubbles to enjoy learning vital water competency skills in Pembrokeshire Leisure’s six swimming pools.

In a county which is surrounded by beautiful beaches and coastline, being safe in and around water is a potentially life-saving skill.

The programme of school swimming lessons helps to achieve the Welsh national priority that every child is a swimmer by the time they leave primary school.

The National Curriculum requirement which has been designed in line with this is that every key stage 2 child should be able to:

  • Swim 25 metres with clothes on (shorts and t-shirt), then tread water for 30 seconds and demonstrate an action for getting help and move into the Heat Escape Lessening Position (H.E.L.P)
  • Demonstrate a shout and signal action to attract attention.

The first school to return was Ysgol Glannau Gwaun at Fishguard Leisure Centre and there are now 20 primary schools which will be attending swimming lessons around Pembrokeshire.

On Monday 14 th June, Coastlands County Primary School attended and their Head Teacher Sonja Groves said: “We are delighted to finally get back to swimming after such a long time away. The children were so happy to be back in the water learning and enjoying. Swimming is a vital life skill which helps to keep the children of Pembrokeshire safe in and around all types of water.”

Leisure Services Manager Gary Nicholas said: “It is fantastic to be able to safely welcome back school swimming to our facilities. Primary school aged children have missed over a years’ worth of swimming lessons and Pembrokeshire Leisure are committed to supporting the aim of every child a swimmer by age 11.

“We will continue to do this by delivering quality school swimming lessons following the Swim Wales Nofio Ysgol programme, using the Free Swimming Initiative to provide targeted sessions for the most deprived swimmers and by continuing to provide swimming lessons at all sites in our Learn to Swim programme.”

For more information about how you can book your child swimming lessons and support their journey to becoming a competent swimmer, contact your local leisure centre.

Continue Reading

News

Landmarc flies the flag at local training camp to celebrate Armed Forces Week

Published

on

TO CELEBRATE Armed Forces Week 2021 and the contribution made by local military personnel, Landmarc Support Services (Landmarc) has raised the Armed Forces Day flag at Castlemartin Training Area in Pembrokeshire.

Following an unprecedented year for the UK’s troops as they responded to the challenges raised by the pandemic, Landmarc, which manages the UK Defence Training Estate in partnership with Defence Infrastructure Organisation (DIO), wanted to extend an extra special thank you, by flying the official Armed Forces Day flag at military training estates across the UK, including local camp, Castlemartin.

Landmarc employees were joined by Armed Forces personnel and staff from DIO to witness the raising of the flag, where it will fly proudly until Armed Forces Week comes to a close on the 28th of June.

This Armed Forces Week, Landmarc has pledged its support and sponsorship of Team Emotive in its mission to complete one of the world’s most difficult ocean rowing challenges – the Talisker Whisky Atlantic Challenge – all in the name of raising money for mental health charity, Veterans at Ease.

Made up of four Armed Forces veterans, including one Landmarc employee, Team Emotive is preparing to travel 3,000 miles from La Gomera in the Canary Islands to Antigua. Rowing two hours on, two hours off for forty days, this challenge will push the team to its limits both physically and mentally. 23 rd June 2021

In addition, Landmarc has also announced its official partnership with the Armed Forces charity, SSAFA, working together to support veterans as they transition into civilian life.

Mark Neill, Managing Director at Landmarc, comments: “Each year, every one of us at Landmarc gives thanks to our troops during this special week. As part of the 25 per cent of veterans and reservists that make up Landmarc’s workforce, I know first- hand how important this event is for morale within the Forces community.

“It’s always fantastic to see so many people and organisations come together each year for Armed Forces Week, but the events of the last fifteen months have heightened our gratitude. The efforts from our servicemen and women have been immense and impossible to ignore in the nation’s fight against COVID-19; with our own staff working alongside the military to support the demands of the training estate as it hosts troops from across the country.”

For more information on Landmarc Support Services, please visit www.landmarcsolutions.com.

Continue Reading

News

Endurance runner tackles Pembrokeshire Coast

Published

on

ENDURANCE runner Sean Conway has successfully completed his epic series of marathons in the UK’s National Parks.

On Thursday, June 17, Sean tackled the Pembrokeshire coast, running from Newport to Dinas Head and back, fuelled by sports nutrition brand ‘Grenade’.

Sean, who is from North Wales, has ran the length of Britain before but says this was the longest stretch of days where he has had to constantly do a marathon every day.

Speaking of his run in Newport, Sean said: “It was so hilly. Honestly, the weather was amazing. It wasn’t too hot and there were some nice views along the way. At Dinas Head, it was amazing looking down at the lagoons and there are some amazing rock formations.”

He took six hours to complete his marathon but there was little time for recovery as he moved on to his final run in Snowdonia the day after.

“This was my second-last marathon so my body was feeling pretty battered and I’ve had to do it fully self-supported so I was doing one run out then back to the car and then out again”, Sean added.

“With covid we’ve all been staying at home more so I wanted to show off how amazing the National Parks are.

“There will be more of us visiting as restrictions are eased but we don’t want to ruin it by being silly.”

Sean was provided with his nutrition for the runs by Grenade and he said he ‘would not have been able to survive without them’.

In the morning he would have an energy drink which contained vitamins and electrolites and he would also mix this in with his water for some of his runs.

Sean would also have protein bars to give him an extra boost as he tried to keep on top of his protein intake.

“Pembrokeshire was so scenic. When I announced the runs this was the run that stood out online and I was really looking forward to doing it. We’ll definitely be coming back soon” Sean concluded.

Continue Reading
News11 hours ago

Two years jail for violent attack at Withybush Industrial Estate

A MAN who sent threatening messages and photos of knives before launching a violent attack has been jailed for over...

News15 hours ago

Three kayakers assisted by St Davids inshore lifeboat crew

WHILST on exercise, Tuesday (June 22), St Davids In-shore Lifeboat was tasked by the coastguard at 3:15pm to assist three...

Business1 day ago

Green hydrogen electrolyser and car refueler arrive at Milford Waterfront

PEMBROKESHIRE COUNTY COUNCIL says it is leading the way in renewable energy with a collaborative £4.5 million project exploring the vital...

News1 day ago

Council’s building maintenance teams to resume non-emergency responsive repairs

THE HOUSING Building Maintenance teams within Pembrokeshire County Council are now able to re-commence non-emergency responsive repairs to customers’ homes...

News2 days ago

NHS Wales announce first and second dose vaccination walk-in clinics

HYWEL DDA UHB is running walk-in vaccination clinics this week. There is no need to contact the health board to...

News3 days ago

Residents urged to be alert to Covid-19 symptoms following cluster of cases

PUBLIC HEALTH WALES, Pembrokeshire County Council and Hywel Dda University Health Board are urging members of the public to be...

News3 days ago

Paul Davies submits views to Health Board Consultation

Senedd Member Paul Davies has fed his views into Hywel Dda University Health Board’s consultation, “Building a Healthier Future after...

News3 days ago

Reminder from Pembrokeshire Coast National Park to pre-book for attractions

MEMBERS of the public are being reminded to pre-book their entry tickets before visiting two popular National Park Authority-run attractions....

News3 days ago

Haverfordwest and Cardigan high streets listed as among the ten worst in Britain

TWO west Wales high streets have been listed in a UK wide report detailing Britain’s worst high streets. In the...

News6 days ago

Lifeboats and chopper in major air sea rescue off the coast of Tenby

TWO RNLI lifeboats from both Tenby and Angle stations have been launched to assist a coastguard helicopter which has been...

Popular This Week