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Dental service nothing to smile about

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udasHYWEL DDA UHB has confirmed that investments will be made into the provision of NHS dental care in South Pembrokeshire after it was revealed that the region had ‘the lowest amount of contracted dental activity in the whole Health Board area.

Data provided by Hywel Dda showed that only three of 51 dental practices with the Health Board across an area which corresponds with Dyfed are in this area – Pembroke, Pembroke Dock, and Narberth.

NHS dental provision is measured in units of dental activity (UDAs). Of the 516,306 UDAs delivered across the health board area, just 17,224 were in south Pembrokeshire – and area with a population of 55,188 according to figures based on GP registration. This gives an average of 0.31 UDAs per resident.

In contrast, North Pembrokeshire, which has a population of 63,127, delivered 104,352 UDAs, at an average of 1.65 per head of population. In other words, there is more than FIVE TIMES the NHS dental provision in the north of the county compared to the south.

Across Carmarthenshire, the average was around 1.5 UDAs per head. Nowhere in the Hywel Dda health board area had less than 3.5 times the number of UDAs of South Pembrokeshire.

Joyce Watson, Labour AM for Mid and West Wales, raised complaints made to her by constituents concerning dental provision with Hywel Dda UHB.

In a letter to Ms Watson, Hywel Dda confirmed that the south of the county ‘has the lowest amount of contracted dental activity in the whole Health Board area’.

However, the response went on to say: “I am pleased to advise, the Health Board has commenced a Commissioning / Tender process, to seek GDS providers in South Pembrokeshire. This will result in an additional £340,000 investment in into GDS in South Pembrokeshire.

“It is our expectation the new services will commence in December 2015 or Jan 2016 either from new NHS Practices, or by way of additional activity in current NHS Practices.”

Ms Watson welcomed the news: “The health board has recognised that there aren’t enough NHS dental services in the area; but from the end of this year or the beginning of next year there will be more money for more services, which is very good news for patients,” she said.

“I look forward to learning where and when the new services will be available.”

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Three kayakers assisted by St Davids inshore lifeboat crew

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WHILST on exercise, Tuesday (June 22), St Davids In-shore Lifeboat was tasked by the coastguard at 3:15pm to assist three kayakers off St Davids Head.

The volunteer crew made way to the casualties and once one scene could see that one of the kayakers had made their way around the headland to the safer waters of Whitesands Bay.

The party had paddled out from Whitesands Beach when the tide had been ebbing and made there way North around St Davids Head. When the tide turned a wind against tide situation occurred on the headland causing 1.5m choppy seas and 5 knot current preventing the other two kayakers from returning back into Whitesands Bay, a member of the public had spotted the situation and called the Coastguard.

The crew assisted the remaining two kayakers around the headland one at a time by taking them on-board the lifeboat and around the headland. Once the party was reunited in the safety of Whitesands Bay they were escorted back towards the beach where RNLI lifeguards were informed and expecting their arrival.

The crew returned to exercise and complete its crew assessments with the on board assessor before rehousing at around 4:30pm.

When going out on kayaks always wear a lifejacket, check tides and weather, and bring a means to call for help, on 999 and ask for the Coastguard.

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Green hydrogen electrolyser and car refueler arrive at Milford Waterfront

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PEMBROKESHIRE COUNTY COUNCIL says it is leading the way in renewable energy with a collaborative £4.5 million project exploring the vital role hydrogen could play in a decarbonised energy future.

Milford Haven : Energy Kingdom (MH:EK) is a two-year ‘detailed design’ project, completing in 2022, exploring what a renewable energy based Smart Local Energy System could look like for the Milford Haven Waterway – including the concept of a Hydrogen Fuel Cell Electric Vehicle (HFCEV).

The aim is to gather detailed insight into the whole energy system around the Waterway, looking at how to make, using and distributing hydrogen financially viable within the different energy sectors of buildings, industry, power and transport.

The MH:EK team will investigate the potential of local renewable energy, including solar, onshore wind, future offshore wind and biomass for decarbonised gas transition.

One element of the project involves a consumer trial of two Riversimple ‘Rasa’ HFCEV’s. The MH:EK team is building a green hydrogen electrolyser and refueler on Milford Waterfront – and this will be used to produce green hydrogen on site to fuel the two trial HFCEV’s.

The project will demonstrate the practical application of hydrogen technology. The aim is to test the feasibility of two hydrogen powered Rasa cars. They will be built by Welsh company Riversimple, and operate as fleet cars in and around the Haven.

Pembrokeshire County Councillor Cris Tomos, Cabinet Member for the Environment and Welsh Language, said: ‘We welcome the progress made by the partnership, particularly in view of recent news that new petrol and diesel cars will not be sold in the UK after 2030. This innovative approach will help us to switch to a low carbon future and promoting sustainable transport as we respond to the climate change emergency.’

Work is underway and should be operational for the trial in July. A hydrogen-ready smart hybrid heating system is also being designed and will be installed and tested in an operational Port building.

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Council’s building maintenance teams to resume non-emergency responsive repairs

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THE HOUSING Building Maintenance teams within Pembrokeshire County Council are now able to re-commence non-emergency responsive repairs to customers’ homes around the County.

Lockdown has prevented tradesmen and women from entering homes to carry out anything other than emergency repairs for many months but the PCC Contact Centre is now able to take calls from customers to request a non-emergency service in their homes once more.

The Contact Centre receives around 38,000 building maintenance related service requests each year and even throughout lockdown Building Maintenance have proudly maintained a 99.2% success rate in responding to emergency repairs within 24hours since restrictions came into force.

Covid has caused a large disruption to the service and while the authority is now in a position to re-open phone lines to routine responsive repairs, a delay in providing that service is inevitable as the backlog is worked through but the authority is working hard to meet the demand.

Backlog is likely to take several months and is dependent on a number of factors including the numbers of repair requests received, availability of materials and contractors.

PCC currently employs 64 tradesmen and women directly and has a considerable number of contractors on its framework to undertake a wide range of maintenance works and Building Maintenance are in the process of tendering a New Minor Works Framework.

All maintenance employees and contractors will continue to work under strict guidelines in people’s homes to ensure that all safety and social distancing measures are adhered to.

The Housing Building Maintenance service is also in the final stages of implementing ‘Repair Finder’ which will enable Contact Centre staff to diagnose the faults in customer’s homes far quicker and more accurately than before, which will in turn ensure that Building Maintenance are better informed and resourced ahead of arriving at the property to carry out the repair.

This is expected to reduce the length of calls to the Contact Centre and subsequently reduce call-waiting times.

The ‘Repair Finder’ tool is expected to be available later in the year and will soon offer residents direct access to an online version which will enable them to report responsive repairs themselves.

Once trialled and released, service requests can be logged by the tenant via the Council’s ‘Housing Online’ portal.

When residents report a problem within their home via the Call Centre or ‘Repair Finder’, they will receive text message alerts informing them of the timescales within which they can expect the repair to be made.

Cabinet member for Housing, Cllr Michelle Bateman said: “We’re under no illusion that lockdown measures have caused a major disruption to the building maintenance service.

“We’re receiving new requests now on top of those that have been on standby during the Covid restrictions. Pembrokeshire residents have shown tremendous patience and understanding of services that have been stretched throughout the crisis so we’re counting on their ongoing support and we hope they appreciate that it will take a period of time to get back to where we were.

“People can be assured that we are working very hard to bring back the outstanding levels of service we provided before Covid and it’s things like ‘Repair Finder’ that will help make this possible going forward.

“With one in every six employed people in Pembrokeshire working for the local authority, it’s important to remember that we are very much in this together”.

If you wish to report a repair to your home you can call the Contact Centre on 01437 764551.

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