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Welsh NHS crisis: RCN demands urgent action to end corridor care

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THE ROYAL COLLEGE OF NURSING in Wales has issued a stark warning to the Welsh Government, demanding urgent action to eradicate the growing crisis of corridor care. Patients across Wales are being treated in unsafe and undignified conditions due to a shortage of hospital beds, with many forced to wait for treatment in corridors, car parks, and even toilets. Nurses describe these conditions as “unsustainable,” with both patient safety and the nursing workforce at breaking point.

The latest report by RCN Wales, Ending Corridor Care in Wales, details shocking accounts of elderly patients left waiting for hours on chairs without access to life-saving equipment, pregnant women vomiting in hospital corridors, and patients collapsing in waiting rooms due to lack of appropriate care facilities. The report places blame squarely on the Welsh Government’s failure to invest in hospital capacity, the downgrading of emergency departments, and inadequate staffing levels in both hospitals and community care settings.

A failing system

The report highlights that corridor care is not limited to emergency departments but has also been reported in community hospitals, primary care, social care, mental health units, and even within the criminal justice system. Nurses warn that the situation is rapidly worsening, with overcrowded hospitals unable to cope with the rising demand.

RCN Wales outlines eight urgent recommendations for the Welsh Government to implement, including increasing weekend staffing to speed up discharges, restoring District Nurse numbers to 2010 levels, and investing in social care to ensure patients can transition out of hospitals when they are medically fit for discharge. The report also calls for the government to halt the reduction of hospital beds and review capacity across NHS Wales.

Helen Whyley, Executive Director of RCN Wales, said: “Nurses are facing immense challenges in maintaining high standards of patient care amidst the growing prevalence of corridor and chair care in hospitals. The RCN’s recent report starkly highlights the stories of nurses striving to provide quality care in these difficult conditions. Despite the lack of proper facilities and the strain of overcrowded hospitals, nurses continue to demonstrate remarkable dedication and resilience. They often work long hours under intense pressure, ensuring that patients receive the best possible care even when resources are stretched thin.”

The report details harrowing accounts from frontline nurses and patients. In one case, an elderly man who had suffered a stroke was left sitting in a waiting room chair for hours due to a lack of available beds. Another patient described sitting in a corridor for three days following a heart attack, with no access to a bed or proper facilities, only able to eat a single sandwich and a cup of tea over that period.

Welsh Government under fire

The Welsh Government’s handling of the crisis has come under sharp criticism from opposition politicians. The Welsh Conservatives are leading a debate in the Senedd today, calling on the Labour-led government to implement RCN Wales’s eight recommendations immediately.

Welsh Conservative Shadow Secretary for Health and Social Care, James Evans MS, accused the Welsh Government of presiding over a system in collapse, stating:

“Under the Welsh Labour Government, people in Welsh hospitals continue to be treated in unsafe, undignified, and unacceptable environments. On Labour’s watch, we’ve seen hospital beds axed, hospitals downgraded, and new ones promised but not delivered, and Emergency Department performance that is worse than elsewhere in Great Britain.”

Meanwhile, comments from former First Minister and current Finance Secretary Mark Drakeford have resurfaced, in which he stated that Wales has “too many hospitals and too many beds,” reinforcing concerns that bed shortages are a result of deliberate policy decisions rather than unforeseen demand.

A national scandal

The RCN report warns that the consequences of inaction could be dire, with patients continuing to suffer unnecessary pain, distress, and even premature deaths. It urges the Welsh Government to fully implement the Six Goals for Urgent and Emergency Care programme and to engage with all healthcare stakeholders to tackle the crisis head-on.

Despite previous commitments from the Welsh Government to limit corridor care to “exceptional circumstances,” the report reveals that overcrowding remains routine, with no clear timeline for resolving the issue. Nurses have also raised concerns about a workplace culture where they feel unable to report safety concerns without fear of repercussions.

The call for change

RCN Wales is urging the Welsh Government to act now to ensure patient safety and restore dignity to hospital care. The eight-point action plan proposed by the RCN includes:

  1. Establishing corridor care lasting over 24 hours as a “never event.”
  2. Creating a workplace culture where nursing staff feel safe raising concerns.
  3. Increasing senior clinical decision-makers on hospital wards over the weekend to enable timely discharges.
  4. Restoring District Nurse numbers to 2010 levels to support community-based care.
  5. Investing in social care to facilitate prompt hospital discharges.
  6. Halting the reduction of hospital beds and reviewing national capacity.
  7. Expanding the nursing workforce to deliver urgent and emergency care services effectively.
  8. Allowing NHS Wales to safely divert patients to neighbouring services when needed.

With patient safety, staff wellbeing, and the entire Welsh healthcare system hanging in the balance, the RCN’s demand for immediate action cannot be ignored. The Welsh Government now faces mounting pressure to respond – but for many patients already caught in the crisis, the question remains: will change come soon enough?

ENDS

 

Health

Wales facing worsening mental health crisis as financial hardship bites

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MORE than 720,000 adults in Wales are now living with poor mental health, according to a major new report which warns the nation continues to record the highest levels of psychological distress in the UK.

New analysis released by the Mental Health Foundation on Wednesday (June 10) found that an additional 278,000 adults in Wales are experiencing poor mental health compared to 2009.

The findings show that by 2024, more than one in four adults in Wales (27.3%) were affected – around 720,000 people – placing Wales 2.7 percentage points above the UK average of 24.6%.

The charity said worsening financial insecurity, poverty, austerity measures and the long-term effects of the Covid pandemic are continuing to hit Welsh communities hard.

A report based on 15 years of data from 40,000 people across the UK found Wales has reported higher levels of poor mental health than the UK average in 13 of the last 15 years.

Researchers said the situation worsened significantly after the pandemic, with Wales reaching a peak of 28% in 2022/23 – 5.2 percentage points above the UK average at the time.

Although figures have fallen slightly since then, Wales continues to record the highest levels of poor mental health in Britain.

The Mental Health Foundation said poverty remains a major factor, with around one in five people in Wales living in poverty over the last two decades.

It warned that more than half of those affected are now living in “very deep poverty”, leading to chronic stress, financial hardship and greater mental health difficulties.

Catherine Razzell, Policy and Public Affairs Manager at the Mental Health Foundation, said the findings reveal a “worrying and consistent pattern” in Wales.

“Whilst figures show the levels of poor mental health in other UK nations have tracked together, Wales has diverged from the rest of the UK – this is deeply concerning,” she said.

“Things need to change in order to protect the people of Wales from poor mental health and for the next generation. This is not just on an individual basis, but at a systemic level.”

The charity welcomed the Welsh Government’s planned pilot of the new Welsh Child Payment, known as Cynnal, and said prevention-focused policies would be key to improving outcomes.

However, it said progress would require cooperation between Cardiff Bay and Westminster due to the range of economic and social policies affecting mental wellbeing.

The report, titled The state of mental health, analysed data collected between 2009 and 2024 using the General Health Questionnaire (GHQ-12), a recognised measure used to identify likely mental health disorders across populations.

The Welsh Government has previously pledged to improve mental health support through its cross-government Mental Health and Wellbeing Strategy for Wales covering 2025 to 2035.

 

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Health

Rural social care in west Wales ‘left to pick up the pieces’

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CLAIRE ARCHIBALD MS has challenged the First Minister over pressures facing rural social care in west Wales, warning that families in Pembrokeshire and Ceredigion are being left without the support they need.

The Reform UK Member of the Senedd for Ceredigion Penfro raised the issue during First Minister’s Questions, saying reductions in the clinical role of rural hospitals had not been matched by proper investment in community care.

Ms Archibald, who has previously worked as a carer, said the impact was being felt by patients stuck in hospital, families struggling to secure support, and people unable to spend their final days at home.

She told the Senedd: “Across Pembrokeshire and Ceredigion, Labour has reduced the clinical role in our rural hospitals, but the community care to fill the gap has simply not been put in place.

“The results are delayed discharges, families left struggling, and many people denied the chance to spend their final days at home with their loved ones.

“We have providers across west Wales handing back contracts, refusing referrals and shelving expansion because they cannot recruit the workforce.

“So, after 26 years of Labour-led government supported by your party, isn’t it the truth that rural social care has been neglected and left to pick up the pieces?

“What concrete action will your government take to restore front-line social care in west Wales?”

Following the exchange, Ms Archibald said the issue was not simply about policy, but about real families being placed in impossible situations.

She said: “I have seen first-hand how important good care is, both for the person who needs support and for the family around them.

“When community care is not there, people stay in hospital longer than they need to, families are left fighting for help, and people lose the chance to be cared for at home.

“This is especially serious in rural areas like Pembrokeshire and Ceredigion, where distance, workforce shortages and reduced local services all make the pressure worse.

“For too long, rural social care has been left to carry the burden while services are taken away elsewhere.

“People in west Wales deserve better than warm words. They need clear action, proper workforce planning, and front-line care that actually reaches them.”

Ms Archibald said she would continue pressing the Welsh Government on delayed discharges, care package shortages, workforce pressures and the need to protect services in rural communities.

 

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Health

Welsh Ambulance Service to hold extraordinary board meeting

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THE WELSH AMBULANCE SERVICE will hold an extraordinary Trust Board meeting later this month.

Members of the public will be able to watch the meeting online via Microsoft Teams on Thursday (Jun 25), from 9:30am to 10:00am.

Board members are expected to receive and approve the Trust’s Annual Report and Accounts for 2025–26.

Colin Dennis, Chair of the Welsh Ambulance Service, said: “Our Board meetings play a vital role in ensuring transparency and openness in everything we do, and we would invite anyone with an interest in the Trust’s work to join us virtually to find out more.”

A link to watch the meeting will be available through the Trust, but viewers are advised it will only work from 10 minutes before the meeting begins.

An agenda will be published on the Trust’s website in the days before the meeting.

 

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