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New rules proposed for fairer council tax collection

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THERE are potential changes on the way to help people who are struggling to pay their council tax bill on time.

The changes aim to help prevent people from becoming trapped in cycles of persistent debts by improving engagement between councils and residents and making the collection process clearer.

At the moment, missing a council tax payment means people can become liable for the full annual bill if they don’t pay within seven days of receiving a reminder, and the requirements on councils for sending reminders and final notices are too complex.

The changes, which are under consultation, will give people more time to recover from unexpected financial setbacks, the chance to get advice and allow for improved communication between councils and residents.

Council tax provides essential funding of over £2.8 billion for local services including schools and social care. The current system successfully collects over 96% of council tax routinely year after year, and help is available for people to meet their tax obligations.

People struggling to pay council tax should contact their council and free advice services, available through the Welsh Government’s Single Advice Fund and Claim What’s Yours campaign, as early as possible to prevent spiralling debts.

The 12-week consultation is now underway.

Cabinet Secretary for Finance and Welsh Language, Mark Drakeford, said: “We have delivered a number of improvements to council tax in Wales to make it fairer. Our latest proposed changes focus on the prevention of escalating debts, by providing local councils with more time to engage with people who have missed a payment, to understand their circumstances and offer support before going ahead with recovery action.

“I know councils want to help wherever possible, and we will spread the best practice we have seen through this fairer framework. This will help councils differentiate between people who are struggling and those who are persistently disengaging. A longer timeframe also allows households to recover from unexpected events or circumstances that may have contributed to their financial struggles

News

Emergency services respond to person in water at Milford Haven

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EMERGENCY services were called to Milford Haven in the early hours of Friday morning (May 24) after reports of a person in difficulty in the water near Smokehouse Quay.

The incident was reported at around 12:50am, with the individual said to be floating on their back approximately 50 metres from the quay wall. Police officers were first on the scene and began efforts to reach the person.

Angle RNLI was tasked and the crew were preparing to launch when a stand-down message was received just eight minutes later, confirming that the individual had been successfully recovered and was in the care of police officers.

Dale Coastguard Rescue Team also attended the incident. No further assistance was required and the RNLI crew returned to station shortly after 1:15am.

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Community

Public invited to explore Pembroke Port at Open Day and Stakeholder Meeting

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MEMBERS of the public are being invited to go behind the scenes at Pembroke Port as part of a special Open Day and Annual Stakeholder Meeting hosted by the Port of Milford Haven.

The event will take place on Wednesday, 18 June, at Catalina House, Pembroke Dock (SA72 6JD), offering a unique opportunity to discover the inner workings of one of Wales’ busiest ports.

Running from 2:00pm to 6:00pm, the Open Day will include guided bus tours around the site, giving visitors a rare, close-up look at port operations and activities across the facility. Port staff, local business representatives, and partners from across the supply chain will also be on hand to discuss their work and answer questions.

From 6:00pm to 7:30pm, the Port’s Annual Stakeholder Meeting will be held, where attendees will hear updates from the Chair and Chief Executive, meet members of the Board and senior management, and take part in a Q&A session. Questions can be submitted in advance via email to [email protected].

Throughout the day, visitors can explore the wide-ranging roles of the Port of Milford Haven – from commercial marine services and energy sector support to community initiatives and leisure activities. A number of external organisations will also be present, including emergency services, marine experts, and conservation groups highlighting Pembrokeshire’s diverse wildlife.

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Crime

Milford Haven mother sentenced over shocking neglect case

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Faeces on walls, maggots in bedding: Judge brands home a pigsty’

A PEMBROKESHIRE mother has avoided an immediate prison sentence after admitting to neglecting her children in a home described by a judge as “appalling”.

The woman – who cannot be named to protect the identity of her children – appeared before Swansea Crown Court on two counts of wilful child neglect. The court heard that the conditions inside the family’s Milford Haven property were so dire that social services deemed it unfit for habitation.

The case came to light after repeated concerns were raised by the children’s schools, who had flagged ongoing issues with hygiene and wellbeing dating back to 2019. Prosecutor Ryan Bowen told the court that teachers noted a persistent foul smell, dirty fingernails, unwashed lunchboxes, and children frequently arriving at school tired and without sufficient food.

In one disturbing incident, a child told a teacher they were unable to sleep due to maggots in their bed. Another was seen using a mouldy towel after swimming lessons. When asked to describe their home, the children said their mother could not enter their bedrooms because of the mess.

On June 14 last year, officers from Pembrokeshire County Council visited the property following a school referral. What they discovered was described as appalling: faeces smeared on walls and floors upstairs, rubbish and flies in the children’s rooms, and a fridge full of expired food. A broken washing machine blocked the dining room.

Social workers instructed the family to temporarily move in with relatives. However, a follow-up inspection revealed little had changed, and the mother was subsequently arrested.

During police interview, she admitted the situation had deteriorated, claiming she had become “nose-blind” to the smell and had “put her head in the sand like an ostrich”.

Hannah George, defending, said her client was deeply ashamed and had taken steps to improve her situation following the loss of a close family member. The court was told the mother, who is in her thirties and has no previous convictions, had engaged with social services, mental health teams, and completed several parenting courses.

Although she no longer has custody of her children, social services are planning a phased return under supervision.

Judge Paul Thomas KC condemned the conditions as “a pigsty” and handed the woman a 21-month sentence, suspended for two years. She must also complete 150 hours of unpaid work and attend 30 rehabilitation activity requirement (RAR) days.

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