Business
Milford Haven Port: Hospitality income overtakes biggest energy terminal
Tourism and hospitality generate more than any single energy customer, marking a historic economic shift for the UK’s leading energy port
THE PORT OF MILFORD HAVEN — long known as Britain’s busiest energy gateway — has revealed that its hospitality and tourism businesses are now outperforming its largest energy customer.
For the first time in the Port’s history, income from hotels, restaurants, and visitor operations exceeded the revenue earned from its single biggest energy terminal, according to the Port’s 2024 Annual Report.
The milestone marks a strategic turning point in the commercial direction of the trust port, which has traditionally relied on oil and gas terminals such as Valero, Dragon LNG and South Hook.

Chief Executive Tom Sawyer said that the shift demonstrates the value of diversification in a volatile global energy climate. “Hospitality and tourism generated more income for us in 2024 than the busiest of our energy terminal customers,” the report confirms. “This should be very reassuring to all our stakeholders as it underpins our ability to invest with greater confidence in our core port operations.”

Port invests in community and renewables
As a trust port, Milford Haven has no shareholders. All profits are reinvested locally — and in 2024, more than £500,000 was delivered in community grants, youth outreach, environmental work, and local development.
The Port posted £43.2 million in turnover, a 4.6% rise on the previous year. Operating profits rose by 65.9% to £6.8 million, and net profit after tax stood at £1.9 million, reversing a £1 million loss in 2023. Diversified revenue now accounts for 45% of total income, up from 39% the year before.
Green energy future for Pembrokeshire

The year also saw the official opening of the Pembroke Dock Marine facility — a £60 million infrastructure project supported by the Swansea Bay City Deal, with visits from the Deputy Prime Minister, the Welsh First Minister and the Secretary of State for Wales.
With the emergence of Floating Offshore Wind (FLOW) as a regional growth sector, and new hydrogen projects launching from Pembroke Port, the Port of Milford Haven is positioning itself as a central hub in Wales’ clean energy transition.
Two green hydrogen firms — ERM and Haush — launched operations in 2024, with trials underway and a 15MW electrolyser planned for local supply and refuelling uses.
Coastal tourism rises — jobs follow

Meanwhile, Milford Waterfront is booming. The Tŷ Hotel, operated by The Celtic Collection, exceeded expectations for its second full year, while McDonald’s, Greggs, Costa, and other outlets created 130 jobs over the past two and a half years.
Milford Marina reached 100% occupancy, with a growing waiting list. The area hosted thousands at events such as the Round Table’s fireworks display and beer festival. One luxury cruise ship, Star Legend, even brought cyclists from North America on a bespoke “Tour de Pembrokeshire”.
A new play park, accessibility upgrades, and repurposing of historic dockside buildings are all planned in 2025.
Changing priorities — and opportunities

While energy remains the Port’s core operation, the fact that hospitality and tourism are now more valuable than its top energy customer sends a strong message about the changing economy of coastal Pembrokeshire.
Dr Siân George, the Port’s new Chair and a veteran of the marine renewables sector, said the shift was both strategic and symbolic: “This Port is anchored in its community. The fact that our strongest individual revenue stream in 2024 came from local tourism, not global energy, shows that our strategy is not just working — it’s transformative.”
Business
Tenby sailing club works approved by national park
A CALL for works to Tenby’s listed building sailing club to improve energy efficiency for the community organisation has been given the go-ahead.
In an application to Pembrokeshire Coast National Park, Harrison Richards of Tenby Sailing Club sought permission for replacing 24 timber windows at the Grade-II-listed Tenby Sailing Club, Penniless Cove Hill, with new Accoya timber double-glazed units.
The application added: “An energy survey conducted by Dragon Energy Consultants highlighted the existing single glazing and rotten window frames as a significant contributor to the club’s energy consumption.
“Tenby Sailing Club is a community organisation which seeks to organise activities year-round but faces significant energy costs being housed in a historic building. The current windows are beyond repair, with cracked glazing, decay, water ingress, and poor energy efficiency.
“The two windows at balcony level are not included, as they were previously replaced and remain in good condition. All new units will replicate the existing profiles, dimensions, glazing patterns, and overall appearance, ensuring no visual change to the building’s character.
“The neighbouring three-storey harbour stores occupied by Tenby Sea Cadets have previously replaced the building’s windows with double glazing. This like-for-like replacement in appearance will improve durability, weather resistance, and thermal performance while preserving the special architectural and historic interest of the listed building.”
An officer report recommending approval said: “The Sailing Club was built as a warehouse c. 1825, abutting the C17 sluice. Originally wine stores, it was later used by the local fishermen for stores and is now the home to Tenby Sailing Club, established in 1936.”
It said no adverse comments to the proposals had been received.
It added: “The proposal is to replace the majority (24 total) of windows in painted timber, double-glazed with face-mounted glazing bars of traditional scale and profile. Whilst a modern practice of glazing, the proposal involves no loss of historic fabric, provides an obvious visual improvement and addresses concerns as to heating costs.”
It finished: “The scheme is considered to be in keeping with the character of the listed building, and its setting in terms of design and form. As such, the application can be supported subject to conditions.”
The application was conditionally approved by planners.
Business
Taxi fare shock in Milford Haven as drivers switch to meters
TAXI passengers in Milford Haven are facing a sudden jump in fares, as drivers increasingly switch on their meters and charge full council-approved rates.
One Herald reader said a short return trip from Milford Haven to Neyland cost £30 — around double what he expected to pay.
But drivers insist the prices are not new — they are simply the official tariff now being applied.
Under Pembrokeshire County Council rules, the standard daytime fare starts at £4 for the first mile (£5 after 6pm), rising by around £3 per mile thereafter. Waiting time is also charged, meaning even short return journeys can quickly add up.
Higher rates apply in the evenings, at weekends and on bank holidays.
End of the £3 taxi
Milford Haven has long been known for cheap taxis, with short in-town journeys often costing as little as £3 — far below official rates.
That was down to competition, older vehicles, and the need to keep prices low in a town where many rely on affordable transport.
Drivers say those days are now over.
One local driver told The Herald: “People got used to cheap fares, but that was never the real price. Now we have to use the meter or we’re losing money.”
Fuel costs biting
Most taxis run on diesel, now around 170p per litre locally. For drivers covering long distances each day, the increase has hit hard.
Global tensions in the Middle East have pushed up oil prices, feeding directly into higher fuel costs in the UK.
With fare increases requiring a lengthy council process, many drivers say they have no option but to charge the full tariff.
Vulnerable hit hardest
The change is being felt most by those who rely on taxis the most.
Elderly residents, people on low incomes and those without access to a car are now facing higher everyday travel costs.
There has been no recent increase in Pembrokeshire’s official taxi fares, which have remained broadly unchanged since 2022.
The difference is simple: drivers are now charging them.
As one put it: “We’re not putting prices up — we’re just finally charging what we’re supposed to be charging.”

Business
Cardiff Airport expects Easter passenger surge as demand rises
CARDIFF AIRPORT is preparing for a busy Easter getaway, with more than 46,000 passengers expected to travel through the airport over the holiday period.
The figure represents an 18% increase compared to the same period last year, reflecting growing demand for both sunshine destinations and European city breaks.
The busiest routes this Easter are set to be Alicante, Dublin and Málaga, with flights operated by airlines including Ryanair, Vueling and TUI Airways.
Travellers heading for warmer weather can also take advantage of direct flights to the Canary Islands, including Tenerife, Lanzarote, Gran Canaria and Fuerteventura, alongside popular destinations such as Faro and Palma.
The airport says the increase builds on a strong start to 2026, with passenger numbers continuing to rise.
Chief executive Jon Bridge said the airport is approaching the one million passenger mark and expects the summer season to be its busiest since the pandemic.
He said: “It’s been an incredibly positive start to the year, and we’re looking forward to welcoming more passengers over the Easter period.
“Our teams are working hard to ensure travellers can start their holidays smoothly.”
Passengers travelling over Easter are being advised to allow extra time for their journey and check with airlines for the latest updates.
A total of 46,158 passengers are expected to pass through the airport between March 27 and April 12, with arrivals and departures almost evenly split.
Cardiff Airport said it continues to expand its range of destinations, including the addition of a direct service to Toronto, as it looks to strengthen its role in connecting Wales to international travel.
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