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One third less for new Chief

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Shambles over pay-off: Bryn-Parry Jones

Former Chief: Bryn’s rate of £195,000 a year has been cut for the new chief

A REPORT from the Independent Remuneration Panel for Wales (IRPW) has recommended a massive cut in pay for any new Chief Executive at Pembrokeshire County Council.

 Former Chief Executive Bryn Parry Jones’ rate of £195,000 a year, plus extra for his duties as returning officer, will be replaced with a significantly lower but still eyewatering salary of £130K per year.

The council had argued that the replacement salary should be £145,000 a year. The board, whose recommendations must be taken into account by the local authority when setting the pay for a new Chief Executive, have said that Pembrokeshire’s size does not justify paying even the Council’s proposed salary, itself £50,000 lower than that paid to Bryn Parry-Jones.

In relation to Chief Executives, the Panel’s role is limited to taking a view and making a recommendation. Although the Local Authority/ Authorities concerned must have regard to this opinion, they are not obliged to follow it. It is true other legislation will require any such decision to be made through a vote of full council.

It is also the case the decision would be open to scrutiny, not only by the authorities’ internal scrutiny processes, but also by external regulators such as the Wales Audit Office. The authority would need to explain why they did not agree with the Panel’s recommendation, if it set a different salary than that suggested by the Remuneration Panel.

QUESTIONS RAISED ON PAY 

The setting of the Chief Executive’s salary at a level a third lower than Mr Parry-Jones’ raises a number of questions about the way in which his salary and the salary of senior officers has been set. IPPG Leader Jamie Adams, and others within the governing group, have repeatedly claimed that to get the best the authority needs to offer large and attractive wage packages to senior officers. In the past, the same councillors have used IRPW recommendations as a basis for arguing that high pay was justified.

It would be, however, a remarkable situation indeed if the Head of Paid Service had a smaller remuneration package than staff notionally junior to them in the Council hierarchy. From an examination of similar roles in other authorities, The Pembrokeshire Herald has discovered that the salary of those staff at director level – for example, the same as Pembrokeshire’s own Director of Development Dr Steven Jones – are paid between 75% and 80% of a Chief Executive’s salary.

If that was followed through to its logical conclusion, setting the salary of the Chief Executive at £130,000 would produce director level salaries in the region of (at most) £104,000 a year, a pay cut of around one fifth of those directors’ current salary level.

The Pembrokeshire Herald has looked at a number of authorities in England of comparable size to Pembrokeshire and has noticed that salaries for senior officers in Wales appear to be significantly higher than those of comparators across the border. One noticeable factor in the ratio of pay between the lowest paid full-time council employees in England is that Chief Officers’ pay is often pegged to the pay of the authorities’ lowest earners.

In the case of Hertfordshire, for example, this means that the median Chief Officers’ pay of £127,000 is between seven to eight times the pay of the lowest (non-school) members of council staff.

If Pembrokeshire County Council set its pay on such a basis, this would mean that the lowest paid full-time worker at the authority when Mr Parry-Jones was its Head of Paid Service would have been approximately £26,000. Almost 3,000 of Pembrokeshire’s County Council’s 6,129 workforce are paid less than the so-called ‘living wage’ of £7.65 per hour. An hourly rate of £7.65 per hour equates to an annual wage of around £15,000 pa.

if worked on a full-time basis. Paul Miller told us: “The pay of the former Chief Executive was allowed to reach a level completely out of kilter with the lives of the ordinary people Pembrokeshire Council is elected to serve. Future Chief Officer remuneration needs to be much lower and needs to be very clearly related to the pay of rest of staff body.

I’m pleased that the Independent Remuneration Panel for Wales has sought to significantly reduce the salary offered to the next Chief Executive. I will, at next weeks meeting, be calling for a much more wide ranging review of senior officer pay in Pembrokeshire.”

TIME TO MOVE FORWARD’ 

Bob Kilmister agreed: “On the basis of the evidence I have seen so far, the recommendation from the Remuneration Panel for Wales is in my view is extremely sensible. The Pembrokeshire Alliance said at its launch, ‘We want to see an end to the excessive pay of senior staff.’ It is clear the Remuneration Panel for Wales agree with this conclusion. How successive ruling administrations have allowed such excessive pay over a such a long period of time remains a mystery to me and I am sure most of the residents of Pembrokeshire.”

The issue of the high salary paid to former Chief Executive Bryn Parry-Jones was highlighted by Cllr Jacob Williams: “It would appear from the Panel’s recommendation that Bryn Parry-Jones was overpaid for his role for nigh on twenty years. With several pay rises during that time, there was plenty of scope to bring it back to a reasonable figure but as your readers know, the ruling independent party are easy with other people’s money.

Always have been, always will be.” Cllr David Simpson told The Herald: “I think that the Council should listen to the advice given from the Independent Remuneration Panel. When I was a Cabinet Member, we were told time and again that the Welsh Assembly Government ‘had it in’ for Pembrokeshire because the Independents were the ruling group! Look where this Group mentality thinking has got us.

The attitude that the Independent Group is always right is the reason that Pembrokeshire County Council is the laughing stock of Wales. The arrogance of members of the Independent Group has prevailed for far too long, when Education was put into Special Measures help and assistance offered to us by the Ministerial Board was constantly fought against.

The Chairman of the Ministerial Board, who was himself a retired Judge, could not believe the resistance he met. He once stated to me that whenever he pointed out a problem with the system the Council would retaliated with thirty excuses! It took the Council 12 months to realize that the Board was right and we either worked with them or they would take over the authority. The Panel’s knowledge is far superior to that of lay members of the Council and it’s time for us to put excuses behind us. It is time to move forward.”

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Police and air ambulances at ‘serious incident’ at West Wales school

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DYFED POWYS POLICE has said it is dealing with an incident at a west Wales school.

There has been a serious incident at Amman Valley School, Carmarthenshire, where police have confirmed that three people have been injured and are receiving treatment from medical professionals.

The school is in lockdown and multiple air ambulances have been sent.

Police at the scene said in the last few moments that one person has been arrested and we are not looking for anyone else in connection with this incident.

Emergency services remain at scene and the school has been closed while investigations continue.

Police released a statement saying: “We are working closely with the school and Carmarthenshire County Council.

“We are aware that there is footage of the incident currently circulating on social media. We would ask that this is removed to avoid contempt of court and distress to those affected.

“We would ask the people do not speculate while there is a police investigation ongoing.”

Of the two air ambulances have arrived at the school, one is reportedly being sent to the University Hospital of Wales in Cardiff, while another remains on school grounds.

Responding to reports of a stabbing at Ysgol Dyffryn Amman in Ammanford, Carmarthenshire, Andrew RT Davies MS, Leader of the Welsh Conservatives, said: “The reports emerging from Ysgol Dyffryn Amman are extremely concerning.

“Schools should be a place of safety, learning and discovery. It is deeply sad and distressing that today teachers and pupils have had that safety shattered by a violent incident.

“My thoughts are with all staff and pupils at the school, and we thank the emergency services for their work.”

Carmarthenshire County Council said in a statement released just before 2pm: “Dyfed-Powys Police is dealing with an incident at Amman Valley School in Carmarthenshire. Emergency services remain at scene and the school has been closed while investigations continue.

“We are working closely with the school

“We are aware that there is footage of the incident currently circulating on social media. We would ask that this is removed to avoid contempt of court and distress to those affected.

“We would ask the people do not speculate while there is a police investigation ongoing.”

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Access permit process for Tenby Pedestrianisation scheme to go live

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PEMBROKESHIRE County Council is once again preparing for the annual Tenby Pedestrianisation scheme.

The scheme is due to start on Monday 1st July and finish on Friday 13th September and run between 11am – 5.30pm each day.

The scheme will again see the Walled Town divided into three ‘zones,’ each of which will have varying degrees of vehicle access.

Full details of the scheme and the online application form will be available from Wednesday 1st May and can be found on the Council’s website.

Residents and business within the Walled Town are encouraged to complete the application process as soon as possible after the documents go live.

This will ensure that there is sufficient time for the application to be processed and additional checks made should further information be required.

Permits will be issued approximately 7-10 days before the scheme start date.

Please note that paper application forms and guidance notes will no longer be delivered to residents and businesses within the Walled Town and requests for permits will be required to be submitted online.

In order to ensure the ongoing success of the scheme permit holders are encouraged to continue to plan journeys outside of the scheme hours of 11am – 5.30pm as far as is practical.

Email [email protected] for further information.

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Business

Two firms, one in Wales, fined £340k for aggressive marketing calls

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THE Information Commissioner’s Office (ICO) has fined Cardiff-based Outsource Strategies Ltd (OSL) £240,000 and London-based Dr Telemarketing Ltd (DRT) £100,000 after the companies made a total of almost 1.43 million calls to people on the UK’s “do not call” register, the Telephone Preference Service (TPS).

The calls, all made between 11 February 2021 and 22 March 2022, resulted in 76 complaints to the ICO and the TPS. People who complained said the callers were aggressive and used high-pressure sales tactics to persuade them to sign up for products. The ICO investigation also found evidence that both companies were specifically targeting elderly and vulnerable people.

Andy Curry, ICO Head of Investigations, said: “All the people targeted by these nuisance calls should not have been called in the first place. They had all taken action to protect themselves by registering with the UK’s “do not call” register.

“It is unacceptable they were repeatedly interrupted and subjected to aggressive and unpleasant marketing, particularly as some of the victims told us they were people with vulnerabilities. I would like to thank those who took the time to report to us, as this helped our investigation to bring these two companies to account.

“All companies engaging in direct marketing should take note. If you flout the law, you can expect the ICO to use the full force of its regulatory powers against you.

“And, as in this case, it doesn’t matter how complicated the network of companies and individuals are, we will work through the evidence to find and take action against the perpetrators of these unlawful calls to protect the public.”

Details of the unwanted calls: “My husband took the call. He has communication difficulties – he is vulnerable and doesn’t understand not to answer the telephone. I suspect he has been sold stuff by these companies in the past. For health reasons, I need to stop them ringing …”

“We’ve requested numerous times to be taken off the list but to no avail. The telephone number today is one of several different numbers that they use. This has now become harassment of two senior citizens.”

“Tried to get me to join the Irish lottery and probably wanted my bank details. It made me annoyed and … anxious. I’m getting sick up to the back teeth of these types of calls. I even get them on my UNLISTED [sic] number.”

“… He had all my personal details which he said he had got from [redacted] … He was trying to persuade me to buy cut-price lottery tickets for the Irish Lottery … I said I would not give any card details over the phone as I had no way of checking where he was calling from. I asked him to send me an email so I could carry out due diligence on this offer and the company. He said he could not do that unless I bought the tickets first. I was not prepared to do this and so ended the call. When I checked the number, Google seemed to suggest this number is associated with a scam company. I was concerned because [redacted] … target older people who could get confused and be talked into something like this more easily.”

Details of each fine

Outsource Strategies Ltd, based in Cardiff, made 1,346,503 unwanted marketing calls between 11 February 2021 and 22 March 2022 to numbers registered with the TPS. The ICO received 74 complaints from people variously saying they received repeated calls despite requests to stop and that the callers were aggressive.

During the investigation, OSL blamed TPS screening responsibility on its contracted partners and stated it also had internal systems in place to ensure this did not happen. The ICO found this to be incorrect, as 141,914 calls were still made to people marked as “do not call” on its own systems.

The investigation also uncovered that OSL Directors were involved with a separate company previously fined by the ICO. OSL has also been issued with an enforcement notice. OSL has appealed the monetary penalty notice and the enforcement notice.

Dr Telemarketing Ltd, based in London, made 80,240 unwanted marketing calls between 11 February 2021 and 22 March 2022 to numbers registered with the TPS. A total of two complaints were received. The highly exploitative unwanted calls were all made regarding Lotto Express and were targeted at vulnerable people to maximise profit.

During the investigation, the ICO uncovered what appeared to be a network of five people and eight companies all involved in deliberately making the unwanted calls. DRT argued opt-in details were supplied by its business partner and screening was provided by another company. The ICO found there was no mechanism in place to identify and mitigate against making unwanted calls and that screening was not contracted to cover all the data providers involved.

Despite repeated attempts to communicate with the company, DRT stopped engaging with the ICO during the investigation and failed to provide a satisfactory explanation for the Lotto Express calls. DRT has also been issued with an enforcement notice. DRT has not paid the fine or appealed the notice therefore the ICO is commencing financial recovery action.

ICO’s work to tackle nuisance communications 

The ICO enforces the Privacy and Electronic Communications Regulations 2003 (PECR), which cover the rules for organisations wishing to make direct marketing calls, texts or emails. 

The ICO’s direct marketing guidance makes it clear that organisations acquiring marketing lists from a third party must undertake rigorous checks to satisfy themselves that the personal information was obtained fairly and lawfully. Organisations must:

explain to people why they want to use their information;
tell people if they will share information with other organisations; and
make people aware of their data protection rights.
The ICO has issued more than £2.59 million in fines against companies responsible for nuisance calls, texts and emails since April 2023. Some of these investigations began with a single complaint from a member of the public. 

For more information about the ICO’s work to tackle nuisance calls, emails and texts visit ico.org.uk/nuisancecalls. 

Advice for the public 

To help you, your friends and relatives stop receiving unlawful marketing calls, texts or emails you can: 

Register landlines and mobile numbers with the Telephone Preference Service (TPS) and the Corporate Telephone Preference Service (CTPS) free of charge. The TPS and CTPS is a register used by legitimate marketing companies to identify people and businesses that have said they don’t want to receive marketing calls. Alternatively, you can tell the company directly that you do not wish to be contacted. 
Report the receipt of unsolicited marketing text messages received on your mobile to the Mobile UK’s Spam Reporting Service by forwarding the message to 7726. 
Refer concerns that you or someone you know has been the victim of fraud to Action Fraud (in England, Northern Ireland and Wales) and Police Scotland (in Scotland). You can refer wider concerns about a business’ practices to Trading Standards. Report any abandoned calls that you receive to Ofcom. 
Ask your telephone network about call blocking solutions they may be able to offer. Many of these services are provided free of charge.
Report nuisance calls, texts or emails to the ICO via our website. 

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