Health
Charity-funded cancer psychological support service praised by patients and carers
CANCER counselling has helped transform the lives of patients across west Wales – giving many the tools to cope with their diagnosis and look to the future with hope.
One of those patients is Sharon, who says the Cancer Psychological Support (CaPS) Service run by Hywel Dda University Health Board has changed the way she thinks, helping her focus on the positives rather than the negatives.
The CaPS service supports cancer patients in Carmarthenshire, Ceredigion and Pembrokeshire. It was created thanks to generous donations to Hywel Dda Health Charities, the official charity of the health board. A two-year pilot ran between 2019 and 2021, followed by a second phase from 2022 to 2025. Since April this year, the service has been fully embedded into the health board’s core cancer services.
Sharon says counselling allowed her to explore her feelings, make key decisions, and talk openly to a professional without fear of judgement.
“I was able to explore all sorts of things with Helen, my therapist,” Sharon explained. “I hope I don’t have to see her again, but it’s reassuring to know the support is there if I need it. The counselling helped me make decisions and gave me someone to talk to without judgement.”
Carer Maureen who has benefitted from the CaPS service
Maureen, a carer for a cancer patient, added: “I can’t even tell you what part of it helped. I just know when I left, I felt a bit of a lift. For that hour it was just us two talking.
“In a way I looked forward to the sessions because I knew I was going to get things off my chest as well. When things got more difficult for me, I talked to Ann (the therapist) about it, and I felt safe telling her. She just listened.”
Above: Gina Beard, Lead Cancer Nurse at Hywel Dda University Health Board
The CaPS project delivers psychological support to people affected by cancer aged 16+ within the health board population. Specialist Cancer Counsellors are employed across the three counties of Hywel Dda, and they receive a current average of 23 referrals per month.
“There are no waiting lists at all,” explained Gina Beard, Lead Cancer Nurse at the health board. “Referrals are received, assessed and contacted within two weeks, which means that cancer patients in the area get the psychological support they need very quickly.
“The service offers a range of virtual or face-to-face options, so it can adapt to patients’ communication needs. And the service also extends to cancer patients’ carers and the parents of children with cancer.”
Each patient or carer is allocated a counsellor who will deliver up to 12 counselling sessions, depending on need. This results in over 3,000 counselling sessions being delivered every year.
The CaPS team also provides education and training programmes for the cancer workforce to equip them with skills in psychological support in their daily interventions with patients – for example, when breaking bad news and managing difficult conversations.
In addition, the team also provides invaluable psychological support to staff.
Pandora, an Upper Gastrointestinal Clinical Nurse Specialist, said: “It has provided a safe, supportive space to reflect on my practice, explore challenges, and gain valuable insight.
“The process has enhanced my confidence, improved my clinical reasoning, and helped me maintain emotional resilience in a demanding role. I’ve found it to be an essential part of my professional development and overall well-being as a practitioner.”
Through the CaPS Service, Hywel Dda University Health Board has led the way in Wales in providing psychological support for cancer patients, and it is the first health board in Wales to provide Level 3 psychological support for people affected by cancer as part of core services with mainstream NHS funding from April 2025.
“This would not have happened if the project had not received charitable funds which enabled cancer services to identify the needs of patients and the impact of providing a service that met those needs,” said Nicola Llewelyn, Head of Hywel Dda Health Charities.
“Thanks to the generosity of local communities, we are able to fund projects like this which are above and beyond core NHS expenditure, and which make such a big difference to the experiences of patients, carers and staff.
“Never has the charity been more important in helping deliver the very best care and experiences for patients and staff. We are so grateful for every donation we receive.”
For more details about the charity and how you can help support local NHS patients and staff, go to hywelddahealthcharities.org.uk
Health
FOI raises fresh questions over plan to close Pontyates GP surgery
Health board accused of misleading claims over recruitment as pressure mounts ahead of final decision
A FREEDOM of Information disclosure has raised serious questions over plans to close Meddygfa’r Sarn in Pontyates, with claims the health board failed to properly attempt to recruit permanent doctors before recommending its shutdown.
The row centres on Hywel Dda University Health Board, which is due to make a final decision on the surgery’s future later this month.
An FOI response reveals that while the board cited a “lack of recruitment interest” in its January report, there is limited evidence of any recent, targeted recruitment campaign specifically aimed at the Pontyates practice.
Instead, the board confirmed that salaried GP roles were advertised in 2020 across its wider portfolio of managed practices — rather than as a focused effort to fill posts at Meddygfa’r Sarn itself. Those vacancies did not result in successful appointments.
‘No real attempt’
Independent Senedd candidate Carl Peters-Bond, who is also a patient at the surgery, has strongly criticised the health board, accusing it of presenting a misleading picture to justify closure.
He said: “They cited a lack of recruitment interest as justification for closing this surgery — but they never actually ran a proper recruitment campaign for it.
“Sending out general adverts years ago is not the same as making a serious, targeted effort to keep a vital community service alive.”
He also raised concerns about the consultation process, claiming it focused on the impact of closure rather than asking whether closure should happen at all.
Fully reliant on locums
The FOI confirms that Meddygfa’r Sarn currently has no salaried GPs and is entirely dependent on locum doctors.
While the health board says this model is unsustainable in the long term, the same disclosure shows several other managed practices across the region also rely heavily on locum staff — some to a significant degree.
Cost data included in the response suggests Meddygfa’r Sarn is not the most expensive practice per patient within the health board’s area.
Alternative options unclear
Another key issue raised by campaigners is the apparent lack of explored alternatives.
The FOI response indicates that the health board does not hold information on alternative local solutions, including potential relocation or different service models within the Pontyates area.
Campaigners argue this suggests closure was considered before all options had been properly examined.
A 52-page independent report submitted as part of the consultation process states that dispersing patients to other surgeries should only be considered as a last resort, after full recruitment efforts and capacity assessments have been carried out.
Health board position
Hywel Dda University Health Board maintains that the surgery, which serves around 4,350 patients, has faced long-standing recruitment difficulties and increasing reliance on temporary staff.
It says a Vacant Practice Panel concluded that dispersing patients to neighbouring surgeries would provide a more sustainable long-term solution.
The board has also acknowledged that transport and access concerns are likely to be a major issue for patients if the closure goes ahead, with a full Equality Impact Assessment expected to be considered before a final decision.
Decision later this month
The future of Meddygfa’r Sarn will be decided at a meeting of Hywel Dda University Health Board on Wednesday (May 28) at Yr Egin in Carmarthen.
With local anger growing and new questions emerging from the FOI disclosure, pressure is mounting on board members to reconsider the proposal.
Campaigners say the case now hinges on a simple question: whether enough was done to save the surgery before moving to close it.
Health
Turkish dental clinic to hold Haverfordwest meet-up
DENTISTS FROM ANTALYA TO VISIT COUNTY TOWN
A TURKISH dental clinic is running a dental meet-up in Haverfordwest this weekend as part of a promotional visit to Wales.
Unique Smile Turkey, which has a permanent office in Wales in Swansea, says its top dentists will be coming to Haverfordwest on Sunday (May 3).
The event is being advertised as a “Dental Meet-Up” and is scheduled to run from 10:00am to 6:00pm at the Mariners Hotel.
The visit features three clinicians: Assoc Prof Dr Ummuhan Tozoglu, described as a specialist in oral diagnosis, radiology and dental planning; Professor Dr Sinan Tozoglu, described as an oral and maxillofacial surgeon and implantologist; and Professor Dr Ismet Duran, described as a periodontologist and implantologist.
The team have between twenty and 35 years of experience in their respective fields.
A contact number has also been provided for enquiries: +90 505 678 90 90.
The visit comes amid continuing interest in dental tourism, with many people in the UK looking overseas for cosmetic dentistry, implants and other private dental treatment.
Turkey has become one of the most popular destinations for such treatment, although patients are generally urged to make careful checks before committing to any procedure abroad, including aftercare arrangements, qualifications, insurance, treatment plans and what support would be available if complications arise after returning home.

Health
Welsh public backs urgent action on dementia ahead of Senedd elections
Calls grow for diagnosis, care and support to become national priority
NEW figures reveal overwhelming public demand for dementia to be placed at the top of Wales’ political agenda, with voters urging action on diagnosis, treatment and support ahead of the Senedd elections.
Research by Alzheimer’s Society Cymru shows that 83% of people in Wales want dementia made a healthcare priority, while 69% believe it is currently overlooked and underfunded.
More than a thousand adults were surveyed, with the findings highlighting growing concern over diagnosis rates and access to care. Wales continues to record some of the lowest dementia diagnosis rates in the UK, leaving thousands of families without clarity or support.
Around 51,000 people are currently living with dementia in Wales, a figure expected to rise to 70,000 by 2040. Despite this, only 57% of people have received a formal diagnosis, with rates falling as low as 48% in rural areas such as Powys.
Improving diagnosis remains a key concern, with 91% of those surveyed saying access to timely diagnosis must improve, and 87% backing increased investment in diagnostic services. However, respondents also stressed that diagnosis alone is not enough, with 91% saying people with dementia must receive better support, including help for unpaid carers.
Ceri Parry, from Cardiff, said she was forced to retire early from her role as a headteacher at the age of 55 due to a lack of support for her mother, who was diagnosed with Alzheimer’s disease in 2020.
She said: “I fully support improving early and accurate diagnosis, but this must also come with improved support and care for families afterwards. There’s five years between my relatives’ diagnoses and nothing changed. On both occasions we left with a leaflet and the unknown.
“The wait for improved diagnosis, treatment and support needs to end. Dementia must be a top priority for the next Welsh Government, for families living with it now and for those who will face it in the future.
“We also found there was no diagnosis assessment available in the Welsh language. That’s a fundamental issue if a diagnosis is to be accurate and safe for people who speak Welsh as their first language. Ignoring someone’s identity is ignoring the person.”
The survey also found that visible action would be key to restoring public confidence, with 72% calling for improved dementia services, 64% backing more funding for research, and 63% wanting better access to treatments.
Gemma Roberts, National Influencing Manager at Alzheimer’s Society Cymru, said: “Dementia is Wales’s biggest killer and one of the greatest health and social care challenges we face.
“Hope is on the horizon with new treatments and faster, more accurate diagnosis, but the system is not keeping pace. Without urgent transformation, people in Wales risk missing out.
“We are at a turning point. The next Welsh Government must deliver a bold new dementia strategy that transforms diagnosis and ensures access to quality care, treatments and support.”
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