Local Government
Probe into Neyland councillor ends with no conclusion
AN OMBUDSMAN investigation into allegations of bullying and poor behaviour by a former Neyland town councillor has been dropped after the member resigned on health grounds.
Between September 2023 and March 2024, four separate complaints were lodged with the Public Services Ombudsman for Wales, claiming the councillor had failed to show respect to colleagues, made vexatious complaints, harassed the town clerk and brought the council into disrepute.
Investigators examined council minutes, emails, recordings of meetings and information from police. Witnesses, complainants and the councillor himself were interviewed. The Ombudsman said the evidence painted “a concerning picture of poor behaviour, over a substantial period of time, which had affected others.”
Despite those findings, the investigation was never completed. Before it could be referred to a standards tribunal, the councillor wrote to the chair of Neyland Town Council announcing their retirement “on grounds of ill health.” The resignation was immediate, ending their position on the council.
The Ombudsman concluded that because the councillor no longer held office, it was not in the public interest to continue the investigation. The report states that, had they stayed on, the matter would likely have been referred for a formal hearing.
No final ruling
This means there has been no independent ruling on the allegations. The case did not reach a standards tribunal, where councillors are given the opportunity to defend themselves against complaints. The Ombudsman stressed that the discontinued case should not be treated as a final conclusion.
Standards tribunals, which can be convened locally or nationally, have the power to suspend or even disqualify councillors found to have breached the code of conduct. They are designed to uphold public confidence in local government and to protect council staff and members from misconduct.
By resigning, the councillor effectively brought the case to a halt. The Ombudsman noted that if any future complaints are made against the individual in another role, the details of this investigation will be taken into account.
Background to the process
The Public Services Ombudsman for Wales investigates complaints that elected members of county, town and community councils have breached the statutory code of conduct. Typical breaches include failing to treat others with respect, using their position improperly, or bringing the council into disrepute.
Cases that show evidence of serious breaches are referred either to a county council’s standards committee or to the Adjudication Panel for Wales, which can impose stronger sanctions. Where councillors have already stepped down, the Ombudsman sometimes discontinues investigations, on the basis that the public interest is reduced once the person no longer holds office.
A history of disputes
Neyland Town Council has in recent years been no stranger to controversy, with several members facing complaints about their behaviour and frequent reports of heated rows spilling out of meetings. Disputes over procedure, accusations of bullying and allegations of disrespect between councillors have all been raised.
For residents, the latest Ombudsman case will reinforce the impression of a council often caught up in internal conflict rather than focusing on local issues.
What happens next
The report into the Neyland case will be presented to Pembrokeshire County Council’s standards committee on Wednesday (Oct 2), as part of an overview of ongoing and recent code of conduct cases across the county. Members of the committee are recommended simply to note the findings.
Local Government
Minister questioned on local government funding, rent protections, and asylum seekers
LOCAL government funding, protection for renters, and asylum seekers were all discussed as Wales’ housing minister took questions from Senedd colleagues on Wednesday June 17.
Siân Gwenllian, whose ministerial role includes local government, housing and planning, took her first question from Reform’s Paul Marr.
Pressing the minister on houses in multiple occupation (HMOs) and asylum seekers, Mr Marr asked Ms Gwenllian if she knew the total number of HMOs in Wales, and what proportion are occupied by current and former asylum seekers.
The Ceredigion Penfro MS spoke of meeting a 70-year-old veteran in his constituency who had spent several years living in an abandoned camper van because he was unable to secure accommodation.
Mr Marr called on Ms Gwenllian to provide “assurances” that Welsh people facing homelessness will not be “treated less favourably” in the allocation of housing or housing support than those that have been granted asylum status.

Warning the Reform MS to avoid creating divisions by “trying to point the finger at one specific group in our society”, Ms Gwenllian confirmed that 14,954 homes in Wales were HMOs as of March 31, 2025.
She added that data is not collected on residents, and as such there is no data on what percentage are occupied by asylum seekers.
“Our ambition is that everyone in Wales should have a quality home, for an affordable price and in the area that is right for them, including veterans, and including refugees too”, she said.
Ms Gwenllian referred to the First Minister’s statement on immigration and housing on Tuesday June 16, adding that “it’s not immigration that is causing the housing crisis, [and] it’s not asylum seekers that are causing the housing crisis.”
Fellow Reform MS Steven Rodaway also quizzed the minister on the housing shortage and asylum seekers.
Mr Rodaway asked Ms Gwenllian about the “housing demand arising from the Nation of Sanctuary programme”.

Responding, she clarified accommodation for asylum seekers is not a devolved matter, noting that it is the UK Government making those decisions.
Ms Gwenllian also stressed that social housing is not available to asylum seekers who are awaiting decisions.
She also shared the figure for the number of asylum seekers in Wales, as collected by the Home Office, noting that it is around 3,400 people.
Responding to Mr Rodaway, Ms Gwenllian said: “These are people who are fleeing atrocities and war, things that we in this chamber can only imagine in terms of the kinds of lives and the kinds of trauma that these people have experienced and are fleeing.
“So, please don’t try and create divisions by discussing housing problems in the same breath as asylum seekers.
“The housing crisis has nothing to do with asylum seekers. I hope that that message is being heard by those who need to hear that message.
“The housing crisis in Wales has nothing to do with asylum seekers, it has nothing to do with refugees.”

Labour’s spokesperson for local government, Mike Hedges, told the Siambr the Welsh Local Government Association (WLGA) estimated £1.6 billion of additional funding would be needed to meet budget pressures for local authorities over the next three years.
Mr Hedges added that the auditor general for Wales had said some councils in Wales were at the very edge of financial stability.
He said: “Education and social services account for the majority of local government spending. The WLGA estimates schools and social services alone make up around 60% of financial pressures this year.
“Local authorities have a statutory duty to provide these services and, with ever-increasing demand in these areas, there’s little flexibility in other budgets.”
Mr Hedges questioned if Ms Gwenllian would argue for the supplementary budget to have additional money included for local government.
Describing the current financial situation as an “extremely challenging period”, Ms Gwenllian said her government understands the pressures of schools and local authorities, including the pressures on families and supporting ALN learners.
She said: “The education system and the budgetary arrangements aren’t the same in Wales as they are in England, of course, and it’s clear that there are significant financial pressures in local education authorities in this country as well as in England – and I know that they’ve had to make very difficult decisions to manage this situation.
“We must now progress in working with our partners to develop a long-term, clear transformation plan for ALN – one that is specific, clear and timely – to ensure that the sector can support the needs of learners as well as being operationally sustainable.”
Peter Fox, Conservative spokesperson for finance, local government, and communities, called on Ms Gwenllian to clarify if the government will be looking to restructure local authorities, noting a manifesto pledge to keep the structures of government in Wales, including town and community councils, under “continuous review”.

Mr Fox said this has caused “quite a lot of confusion and concern” amongst local authorities.
In response, Ms Gwenllian confirmed restructuring local government is “not a priority for this government”.
However, she added: “There are a number of things that we could be working on collaboratively with local government to reduce bureaucracy and processes and focus on delivery.
“That’s where the partnership agreement that the Welsh Government has with local government is extremely valuable, so that we can discuss jointly our priorities and look to the future.”

Plaid Cymru’s Leticia Gonzalez asked the minister for an update on work to make renting fairer for tenants.
Ms Gonzalez, who represents the Caerdydd Penarth constituency, said: “Rents in Wales are rising well ahead of wages, with private rents increasing by 8.7% across the country, and even higher in Cardiff, leaving many households vulnerable to debt and poverty.
“At the same time, UK Government policies, such as the Warm Homes programme, include the mandatory move towards energy performance certificate C requirements for all private rented homes by 2030.
“This will inevitably add further cost pressures on landlords, costs that tenants are already worried will simply be passed on through higher rents.
“This is compounded by the reduction in the cost cap available to landlords to carry out necessary upgrades, raising serious questions about how deliverable these standards are in practice within the Welsh private rented sector.”
Ms Gonzalez asked how the Welsh Government would work with the UK Government to seek clarity on how landlords can be expected to fund these improvements without driving up rents.
Ms Gwenllian noted the importance of improving energy efficiency of privately rented accommodation but said she recognises the concern about costs for landlords and for tenants.
Ms Gwenllian, who met with UK Government ministers to discuss the issue, said she made it clear that a number of landlords in Wales are not professional landlords, and the importance of supporting them to understand their obligations under the new standard.
Discussing fair rents, the minister described the situation as “deteriorating”.
She said: “There is a need for us to tackle this issue, and I will be bringing more information forward about how exactly we intend to look at managing rents, and we’ll be looking at work in different countries around the world that have succeeded in doing this successfully.”
Community
Milford Haven Founders Day funding support welcomed
Community event brought residents, businesses and town leaders together despite difficult weather
MILFORD HAVEN TOWN COUNCIL has thanked Pembrokeshire County Council for support through the UK Shared Prosperity Fund, which helped make this year’s Founders Day event possible.
The event, held in Milford Haven earlier this month, brought together residents, local businesses, community groups and civic leaders for a celebration of the town’s history, resilience and future.
Despite challenging weather, the day featured family activities, food stalls, music, entertainment, RNLI involvement and a strong community turnout.
The UKSPF support helped Milford Haven Town Council provide funding to Milford Haven Business Circle, which played a key role in delivering the event.
Town councillors said the day highlighted the strength of Milford Haven’s community spirit and gave local people and businesses an opportunity to come together, promote the town and build stronger connections.

Milford Haven Town Council said it was grateful to Pembrokeshire County Council for administering the UKSPF programme locally and for recognising the importance of events which support community development and economic growth.
The council added that it remains committed to working with partners on projects and events which benefit local people and contribute to the continued success of Milford Haven.
Local Government
Applications open for off-grid heating fuel support
HOUSEHOLDS across Pembrokeshire who rely on heating oil or LPG can now apply for financial help through the Off Grid Heating Fuel Support Scheme.
The scheme, funded by Welsh Government and delivered by local authorities, provides a one-off £200 payment to help low-income households with rising energy costs.
To qualify, households must be receiving, or have successfully applied for, the Council Tax Reduction Scheme between April 1 and July 31, 2026.
Applicants must also use heating oil or LPG as their main source of heating and provide proof, such as a bill dated within the past 12 months.
The property must be the applicant’s main residence, and only one payment can be made per household.
Pembrokeshire County Council has identified households likely to be eligible and will write to them directly, inviting them to apply.
Applicants will be asked to confirm their heating fuel type, provide evidence such as an oil or LPG bill, and submit bank details so payment can be made.
Applications must be submitted by September 30, 2026.
Verified claims will be paid directly into bank accounts as soon as possible, and no later than October 31, 2026.
Further information is available on Pembrokeshire County Council’s website by searching for “help with heating oil and liquid petroleum gas”.
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