News
TfW to take rail replacement in-house but critics warn of risks to passengers and taxpayers
Concerns raised over higher costs, loss of market efficiency, and lack of technology investment
TRANSPORT for Wales (TfW) is planning to bring its rail replacement and crew taxi operations in-house by 2026 — a move being hailed by the Welsh Government as a step toward greater control, but which industry sources fear could lead to higher costs and poorer service for passengers.
The plans follow the appointment of Helen Witherspoon in 2024 to oversee the transition. Witherspoon, who reports to Planning and Performance Director Colin Lea, previously worked for Transport UK (formerly Abellio). If completed, TfW would become the first train operator in the UK to internalise both rail replacement and crew taxi operations.

Loss of buying power
Until now, these services have been managed by external providers such as Arriva Road Transport Services (ARTS) and Transport UK, which operate across multiple train operators, airlines and public sector frameworks. Their scale and purchasing power allow them to negotiate competitive rates and ensure vehicle availability at short notice.
By contrast, TfW’s transport needs are confined to Wales and fluctuate significantly. Without national scale or commercial leverage, analysts warn it will be forced to pay above-market rates for vehicles and drivers — ultimately increasing costs borne by the taxpayer.
Technology and transparency concerns
Private sector operators have developed advanced systems to track vehicles in real time and integrate passenger communications. These platforms help operators manage large-scale disruptions, provide visibility to passengers, and ensure safety and punctuality.
Critics say that if TfW brings these services in-house, it will need major investment to replicate this technology. Without it, there is a risk of reduced visibility and efficiency, particularly in the crew taxi network which positions drivers and conductors across the network. Any disruption to this system could affect daily train performance.
Figures show that TfW already has one of the highest train cancellation rates in the UK — 7.6% of services cancelled so far this year — leading to concerns that further instability could hit public confidence.
Operational risk
Independent transport providers operate 24-hour control centres, maintain extensive supply chains, and can respond quickly to weather events, strikes or major incidents. TfW, by contrast, would need to build these capabilities from scratch — a costly and complex process.
There is also a fear that direct public ownership could lead to political pressure to reduce expenditure or limit replacement activity. Passenger groups have already criticised the growing use of “Do Not Travel” notices, sometimes issued at short notice to avoid the need for replacement services. With operations directly under government control, critics fear these warnings could become more common.
“A step backward for passengers”
While public ownership should, in theory, bring greater accountability, experts say the opposite may happen if costs rise and service standards fall.
Private firms such as CMAC, ARTS and Transport UK have spent decades refining efficient, flexible and resilient models for rail replacement. TfW’s in-house experiment, they warn, risks undoing that progress — creating higher operating costs, less flexibility, and a poorer experience for passengers at the very moment when Wales’ rail network is already under pressure.
Business
Independent brewers join call for business rates relief as pub closures feared
INDEPENDENT brewers have joined growing calls for urgent, pub-specific relief on Business Rates amid fears that community pubs across west Wales and beyond could be forced to close.
The Society of Independent Brewers and Associates (SIBA) has warned that changes announced in the Autumn Budget will see pub costs rise sharply over the next three years, with the average pub facing a 76% increase in Business Rates. By comparison, large warehouse-style premises operated by online and technology giants are expected to see increases of around 16%.
The issue will be discussed at a meeting taking place on Monday in Saundersfoot, where local publicans, small brewers and business representatives are due to come together to examine the impact of rising Business Rates and escalating operating costs. The meeting is expected to focus on the future sustainability of community pubs, particularly in coastal and rural areas where they often act as vital social hubs as well as key local employers.
Independent breweries are particularly exposed, SIBA says, as the vast majority of their beer is sold through local community pubs. Many small breweries also operate their own pubs or taprooms, meaning they are hit twice by rising rates. Some independent brewers have reported rateable value increases of up to 300%, creating new costs they say will be extremely difficult to absorb.
New industry research published on Thursday (Dec 12) suggests that introducing a pub-specific Business Rates relief of 30% from April 1, 2026 could protect around 15,000 jobs currently under threat in the pubs sector and help prevent widespread closures.
The call for action follows an open letter sent last week by SIBA’s board, expressing deep concern at the impact of the Budget’s Business Rates decisions on the hospitality sector.
Andy Slee, Chief Executive of SIBA, said: “The last orders bell is ringing very loudly in our community pubs after the shock changes to Business Rates in the Budget.
“Publicans and brewers feel badly let down by a system that still isn’t fairly addressing the imbalance between big global tech companies and small business owners.
“We were promised proper reform of Business Rates in the Labour manifesto last year and a rebalancing of the tax regime, but this has not been delivered. Pubs therefore need urgent help to address the planned increase in costs through a pub-specific relief, followed by full and meaningful reform.”
Those attending Monday’s meeting in Saundersfoot are expected to consider how local voices can feed into the national debate and press for urgent action to protect community pubs across Pembrokeshire.

Community
Annual charity carol service raises funds for good causes
MID and West Wales Fire and Rescue Service held its annual Charity Carol Service on Wednesday (Dec 10) at Ebeneser Baptist Chapel in Crymych.
The event brought together members of the local community alongside Fire Service staff for an evening of carols, readings and festive refreshments, marking the Christmas season in a warm and inclusive atmosphere.
This year’s service supported two important charities — the Fire Fighters Charity and Cancer Research Wales — with all proceeds going directly towards their ongoing work.
A total of £597 was raised on the night, which will be shared equally between the two charities.
The Service thanked the congregation at Ebeneser Baptist Chapel for hosting the event, as well as everyone who gave their time, support and generosity to make the evening such a success.

Local Government
Call for Return of Salt Tip in North Pembrokeshire to Improve Winter Road Safety
A PROPOSAL for the reinstatement of a salt tip in North Pembrokeshire to improve road safety during snowy and icy conditions has been put forward by local councillor Huw Murphy.
At the December meeting of Pembrokeshire County Council, Cllr Murphy called for a review of the council’s current weather strategy, highlighting the need for an auxiliary salt tip in the north of the county. His motion, which was supported by senior councillors, aims to address the challenges faced by motorists during severe winter weather.
Cllr Murphy’s motion emphasized the importance of having a reserve salt tip available to ensure primary routes remain clear and accessible during snow and ice conditions. This would allow emergency services to respond to calls, key workers to reach their workplaces, and essential vehicles like HGVs to access farms for activities such as milk collection.
Historically, a salt tip was located near Crymych, which proved invaluable for gritting roads, particularly the A478 between Crymych and Cardigan, and between Crymych and Clunderwen. These roads, often treacherous during snowy weather, have caused difficulties for HGVs, coaches, and school buses in the past.
The proposal stresses that a new salt tip in Pembrokeshire would allow for quicker and more regular gritting, making roads safer for all users, especially during the harshest winter conditions. Cllr Murphy also highlighted that recent heavy snowfall exposed weaknesses in the current gritting strategy, particularly in the northeast of Pembrokeshire and the Preseli Mountains, which are most prone to severe weather.
The motion also called for prompt gritting and the deployment of snow ploughs on key routes, including the A478, A487, B4332, and B4329, which are vital for the local communities in the northeast and Preseli areas.
The county council’s Cabinet will now consider Cllr Murphy’s motion for further review.
-
Crime4 days agoPhillips found guilty of raping baby in “worst case” judge has ever dealt with
-
Crime3 days agoKilgetty scaffolder sentenced after driving with cocaine and in system
-
Crime3 days agoHousing site director sentenced after failing to provide breath sample following crash
-
Crime3 days agoMotorist banned for three years after driving with cannabis in system
-
Education2 days agoTeaching assistant struck off after asking pupil for photos of her body
-
News5 days agoJury retires tomorrow in harrowing Baby C rape trial
-
Crime3 days agoMilford Haven pensioner denies exposure charges
-
Local Government5 days agoNew defamation row erupts after anonymous website targets Herald editor






