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TfW to take rail replacement in-house but critics warn of risks to passengers and taxpayers

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Concerns raised over higher costs, loss of market efficiency, and lack of technology investment

TRANSPORT for Wales (TfW) is planning to bring its rail replacement and crew taxi operations in-house by 2026 — a move being hailed by the Welsh Government as a step toward greater control, but which industry sources fear could lead to higher costs and poorer service for passengers.

The plans follow the appointment of Helen Witherspoon in 2024 to oversee the transition. Witherspoon, who reports to Planning and Performance Director Colin Lea, previously worked for Transport UK (formerly Abellio). If completed, TfW would become the first train operator in the UK to internalise both rail replacement and crew taxi operations.

Milford Haven railway station

Loss of buying power

Until now, these services have been managed by external providers such as Arriva Road Transport Services (ARTS) and Transport UK, which operate across multiple train operators, airlines and public sector frameworks. Their scale and purchasing power allow them to negotiate competitive rates and ensure vehicle availability at short notice.

By contrast, TfW’s transport needs are confined to Wales and fluctuate significantly. Without national scale or commercial leverage, analysts warn it will be forced to pay above-market rates for vehicles and drivers — ultimately increasing costs borne by the taxpayer.

Technology and transparency concerns

Private sector operators have developed advanced systems to track vehicles in real time and integrate passenger communications. These platforms help operators manage large-scale disruptions, provide visibility to passengers, and ensure safety and punctuality.

Critics say that if TfW brings these services in-house, it will need major investment to replicate this technology. Without it, there is a risk of reduced visibility and efficiency, particularly in the crew taxi network which positions drivers and conductors across the network. Any disruption to this system could affect daily train performance.

Figures show that TfW already has one of the highest train cancellation rates in the UK — 7.6% of services cancelled so far this year — leading to concerns that further instability could hit public confidence.

Operational risk

Independent transport providers operate 24-hour control centres, maintain extensive supply chains, and can respond quickly to weather events, strikes or major incidents. TfW, by contrast, would need to build these capabilities from scratch — a costly and complex process.

There is also a fear that direct public ownership could lead to political pressure to reduce expenditure or limit replacement activity. Passenger groups have already criticised the growing use of “Do Not Travel” notices, sometimes issued at short notice to avoid the need for replacement services. With operations directly under government control, critics fear these warnings could become more common.

“A step backward for passengers”

While public ownership should, in theory, bring greater accountability, experts say the opposite may happen if costs rise and service standards fall.

Private firms such as CMAC, ARTS and Transport UK have spent decades refining efficient, flexible and resilient models for rail replacement. TfW’s in-house experiment, they warn, risks undoing that progress — creating higher operating costs, less flexibility, and a poorer experience for passengers at the very moment when Wales’ rail network is already under pressure.

 

News

Emergency services flood Haverfordwest after reports of body in river

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Town centre bridges sealed off as multi-agency response continues

A MAJOR emergency response is underway in the centre of Haverfordwest after reports of a body in the River Cleddau.

Multiple police units, fire crews and ambulance teams were called to the scene shortly before 11:00am on Tuesday (Mar 17), with large parts of the town centre sealed off.

The Herald understands that access across both the Old Bridge and the newly installed Instagramable Bridge near by has been restricted while emergency services deal with the incident.

A witness at the scene told The Herald that he was among several members of the public who contacted emergency services after spotting a body in the water.

He said that a significant response followed, including several police vehicles, multiple fire engines, and a specialist water rescue unit.

A rigid inflatable boat (RIB) was also deployed on the river as part of the operation.

An ambulance is also still in attendance.

Emergency services remain at the scene and the situation is ongoing.

There has been no official confirmation from Dyfed-Powys Police at this stage regarding the nature of the incident.

MORE TO FOLLOW

 

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Climate

New deal aims to unlock Wales’ renewable energy potential

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Sector partnership targets 100% renewable electricity by 2035

A NEW deal has been launched to help Wales meet its renewable energy targets while ensuring greater benefits for local communities.

The Renewable Energy Sector Deal will see the Welsh Government and industry work in strategic partnership to unlock the full economic potential of Wales’ renewable energy future.

The announcement coincides with the publication of the latest Energy Generation and Energy Use in Wales report, which shows renewable electricity generation in 2024 was equivalent to 54% of Wales’ electricity consumption.

The Welsh Government has set a target for renewable electricity to meet 70% of demand by 2030 and 100% by 2035. It also aims to deliver at least 1.5 gigawatts of locally owned renewable energy capacity by 2035.

The Sector Deal is intended to accelerate deployment across onshore and offshore wind, solar, marine and hydro projects. It will also focus on strengthening supply chains, developing skills, and ensuring communities across Wales benefit directly from renewable energy developments.

Cabinet Secretary for Economy, Energy and Planning, Rebecca Evans, is launching the deal during a visit to the Morlais tidal energy project on Anglesey.

The Morlais scheme, owned and managed by social enterprise Menter Môn, is set to become the largest consented tidal energy project in Europe. The Welsh Government holds an £8 million equity stake in the project.

Rebecca Evans said: “Our ambition is to become a world leader in renewable energy, creating jobs and green growth to make families in Wales more prosperous and help with the cost of living.

“The current conflict in the Middle East has further highlighted the importance of energy independence. Our Renewable Energy Sector Deal will provide a strong foundation for future delivery, benefiting our economy, environment and energy security.

“The Morlais project shows how sustained partnership can unlock Wales’ natural energy resources and turn them into lasting economic opportunities for local communities and businesses.

“The latest energy report shows we are making progress towards our targets. Combined with the record 20 major renewable projects, totalling 1,400MW, backed in the most recent UK Government Contracts for Difference auction, it is clear we are building a more resilient, renewable-powered future.”

Dafydd Gruffydd, Managing Director of Menter Môn, added: “The Renewable Energy Sector Deal is an important step in accelerating growth in Wales and across the UK.

“It recognises the role marine energy schemes like Morlais can play in strengthening energy security, creating high-quality jobs and delivering long-term economic benefits for communities such as Anglesey.”

The Sector Deal was co-produced by a task and finish group made up of developers and community organisations.

 

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News

Motorcyclist injured in Johnston crash after overtaking lorry

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Rider treated by paramedics following collision with van pulling out from junction

A MOTORCYCLIST was treated by paramedics after a collision with a van in Johnston on Monday morning (Mar 16).

The crash happened shortly after 9.15am as the rider was overtaking a lorry through slow-moving traffic on the main road. It is understood the lorry blocked the rider’s view of a van pulling out from a junction near KO Carpets.

Police units attended promptly to assist at the scene.

The motorcyclist is not believed to have been seriously injured.

The van suffered slight damage, including a broken wing mirror.

The road was not closed, police said.

 

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Emergency services flood Haverfordwest after reports of body in river

Town centre bridges sealed off as multi-agency response continues A MAJOR emergency response is underway in the centre of Haverfordwest after reports of a body in the River Cleddau. Multiple police units, fire crews and ambulance teams were called to the scene shortly before 11:00am on Tuesday (Mar 17), with large parts of the town centre sealed off. The Herald understands that access across both the Old Bridge and the newly installed Instagramable Bridge near by has been restricted while emergency services deal with the incident. A witness at the scene told The Herald that he was among several members of the public who contacted emergency services after spotting a body in the water. He said that a significant response followed, including several police vehicles, multiple fire engines, and a specialist water rescue unit. A rigid inflatable boat (RIB) was also deployed on the river as part of the operation. An ambulance is also still in attendance. Emergency services remain at the scene and the situation is ongoing. There has been no official confirmation from Dyfed-Powys Police at this stage regarding the nature of the incident....

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