News
TfW to take rail replacement in-house but critics warn of risks to passengers and taxpayers
Concerns raised over higher costs, loss of market efficiency, and lack of technology investment
TRANSPORT for Wales (TfW) is planning to bring its rail replacement and crew taxi operations in-house by 2026 — a move being hailed by the Welsh Government as a step toward greater control, but which industry sources fear could lead to higher costs and poorer service for passengers.
The plans follow the appointment of Helen Witherspoon in 2024 to oversee the transition. Witherspoon, who reports to Planning and Performance Director Colin Lea, previously worked for Transport UK (formerly Abellio). If completed, TfW would become the first train operator in the UK to internalise both rail replacement and crew taxi operations.

Loss of buying power
Until now, these services have been managed by external providers such as Arriva Road Transport Services (ARTS) and Transport UK, which operate across multiple train operators, airlines and public sector frameworks. Their scale and purchasing power allow them to negotiate competitive rates and ensure vehicle availability at short notice.
By contrast, TfW’s transport needs are confined to Wales and fluctuate significantly. Without national scale or commercial leverage, analysts warn it will be forced to pay above-market rates for vehicles and drivers — ultimately increasing costs borne by the taxpayer.
Technology and transparency concerns
Private sector operators have developed advanced systems to track vehicles in real time and integrate passenger communications. These platforms help operators manage large-scale disruptions, provide visibility to passengers, and ensure safety and punctuality.
Critics say that if TfW brings these services in-house, it will need major investment to replicate this technology. Without it, there is a risk of reduced visibility and efficiency, particularly in the crew taxi network which positions drivers and conductors across the network. Any disruption to this system could affect daily train performance.
Figures show that TfW already has one of the highest train cancellation rates in the UK — 7.6% of services cancelled so far this year — leading to concerns that further instability could hit public confidence.
Operational risk
Independent transport providers operate 24-hour control centres, maintain extensive supply chains, and can respond quickly to weather events, strikes or major incidents. TfW, by contrast, would need to build these capabilities from scratch — a costly and complex process.
There is also a fear that direct public ownership could lead to political pressure to reduce expenditure or limit replacement activity. Passenger groups have already criticised the growing use of “Do Not Travel” notices, sometimes issued at short notice to avoid the need for replacement services. With operations directly under government control, critics fear these warnings could become more common.
“A step backward for passengers”
While public ownership should, in theory, bring greater accountability, experts say the opposite may happen if costs rise and service standards fall.
Private firms such as CMAC, ARTS and Transport UK have spent decades refining efficient, flexible and resilient models for rail replacement. TfW’s in-house experiment, they warn, risks undoing that progress — creating higher operating costs, less flexibility, and a poorer experience for passengers at the very moment when Wales’ rail network is already under pressure.
Crime
Swansea man dies weeks after release from troubled HMP Parc: Investigation launched
A SWANSEA man has died just weeks after being released from HMP Parc, the Bridgend prison now at the centre of a national crisis over inmate deaths and post-release failures.
Darren Thomas, aged 52, died on 13 November 2025 — less than a month after leaving custody. The Prisons and Probation Ombudsman (PPO) has confirmed an independent investigation into his death, which is currently listed as “in progress”.
Born on 9 April 1973, Mr Thomas had been under post-release supervision following a period at HMP/YOI Parc, the G4S-run prison that recorded seventeen deaths in custody in 2024 — the highest in the UK.
His last known legal appearance was at Swansea Crown Court in October 2024, where he stood trial accused of making a threatening phone call and two counts of criminal damage. During the hearing, reported by The Pembrokeshire Herald at the time, the court heard he made threats during a heated call on 5 October 2023.
Mr Thomas denied the allegations but was found guilty on all counts. He was sentenced to a custodial term, which led to his imprisonment at HMP Parc.
Parc: A prison in breakdown
HMP Parc has faced sustained criticism throughout 2024 and 2025. A damning unannounced inspection in January found:
- Severe self-harm incidents up 190%
- Violence against staff up 109%
- Synthetic drugs “easily accessible” across wings
- Overcrowding at 108% capacity
In the first three months of 2024 alone, ten men died at Parc — part of a wider cluster of twenty PPO-investigated deaths since 2022. Six occurred within three weeks, all linked to synthetic drug use.
Leaked staff messages in 2025 exposed a culture of indifference, including one officer writing: “Let’s push him to go tomorrow so we can drop him.”
Six G4S employees have been arrested since 2023 in connection with alleged assaults and misconduct.
The danger after release
Deaths shortly after release from custody are a growing national concern. Ministry of Justice data shows 620 people died while under community supervision in 2024–2025, with 62 deaths occurring within 14 days of release.
Short sentences — common at Parc — leave little time for effective rehabilitation or release planning. Homelessness, loss of drug tolerance and untreated mental-health conditions create a high-risk environment for those newly released.
The PPO investigates all such deaths to determine whether prisons or probation failed in their duties. Reports often take 6–12 months and can lead to recommendations.
A system at breaking point
The crisis at Parc reflects wider failures across UK prisons and probation. A July 2025 House of Lords report described the service as “not fit for purpose”. More than 500 people die in custody annually, with campaigners warning that private prisons such as Parc prioritise cost-cutting over care.
The PPO investigation into the death of Darren Thomas continues.
Crime
Woman stabbed partner in Haverfordwest before handing herself in
A WOMAN who stabbed her partner during a drug-fuelled episode walked straight into Haverfordwest Police Station and told officers what she had done, Swansea Crown Court has heard.
Amy Woolston, 22, of Dartmouth Street in Milford Haven, arrived at the station at around 8:00pm on June 13 and said: “I stabbed my ex-partner earlier… he’s alright and he let me walk off,” prosecutor Tom Scapens told the court.
The pair had taken acid together earlier in the day, and Woolston claimed she believed she could feel “stab marks in her back” before the incident.
Police find victim with four wounds
Officers went to the victim’s home to check on him. He was not there at first, but returned shortly afterwards. He appeared sober and told police: “Just a couple of things,” before pointing to injuries on his back.
He had three stab or puncture wounds to his back and another to his bicep.
The victim said that when he arrived home from the shop, Woolston was acting “a bit shifty”. After asking if she was alright, she grabbed something from the windowsill — described as either a knife or a shard of glass — and stabbed him.
He told officers he had “had worse from her before”, did not support a prosecution, and refused to go to hospital.
Defendant has long history of violence
Woolston pleaded guilty to unlawful wounding. The court heard she had amassed 20 previous convictions from 10 court appearances, including assaults, battery, and offences against emergency workers.
Defending, Dyfed Thomas said Woolston had longstanding mental health problems and had been off medication prescribed for paranoid schizophrenia at the time.
“She’s had a difficult upbringing,” he added, saying she was remorseful and now compliant with treatment.
Woolston was jailed for 12 months, but the court heard she has already served the equivalent time on remand and will be released imminently on a 12-month licence.
News
BBC apologises to Herald’s editor for inaccurate story
THE BBC has issued a formal apology and amended a six-year-old article written by BBC Wales Business Correspondent Huw Thomas after its Executive Complaints Unit ruled that the original headline and wording gave an “incorrect impression” that Herald editor Tom Sinclair was personally liable for tens of thousands of pounds in debt.

The 2019 report, originally headlined “Herald newspaper editor Tom Sinclair has £70,000 debts”, has now been changed.
The ECU found: “The wording of the article and its headline could have led readers to form the incorrect impression that the debt was Mr Sinclair’s personal responsibility… In that respect the article failed to meet the BBC’s standards of due accuracy.”
Mr Sinclair said: “I’m grateful to the ECU for the apology and for correcting the personal-liability impression that caused real harm for six years. However, the article still links the debts to ‘the group which publishes The Herald’ when in fact they related to printing companies that were dissolved two years before the Herald was founded in 2013. I have asked the BBC to add that final clarification so the record is completely accurate.”
A formal apology and correction of this kind from the BBC is extremely rare, especially for a story more than six years old.
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