Councillor says the change appeared to have been made without proper consultation or adequate warning to the community

RESIDENTS in Hakin and Hubberston have been left shocked after opening hours at Hakin Post Office were suddenly cut without warning.

The branch, based inside CK’s Supermarket on Gellyswick Road, is now only open on Monday, Wednesday and Friday from 9:00am to 5:30pm, and on Saturday from 9:00am to 12:30pm.

It means the Post Office is closed on Tuesdays and Thursdays, with only limited Saturday morning access.

Local councillor Vivien Stoddart has raised concerns that the sudden reduction represents a serious loss of a vital community service, particularly for elderly residents, people without access to transport, and those who rely on the branch for banking, parcels, pensions and other essential services.

Cllr Stoddart said the change appeared to have been made without proper consultation or adequate warning to the community.

The Pembrokeshire Herald contacted the Post Office after being provided with evidence that opening hours at the CK’s-operated branch had been significantly reduced.

The Herald asked whether the Post Office was aware of reductions at CK’s-operated branches, whether the changes had been approved, what minimum opening hours were required, and what safeguards were in place to ensure communities retained reasonable access to Post Office services.

In its initial response, the Post Office referred to Milford Haven Post Office, but later issued a clarification confirming that the Milford Haven branch is fully open and not affected.

The reduced hours apply to Hakin Post Office, at CK’s Supermarket on Gellyswick Road.

A Post Office spokesperson said: “We sincerely apologise to customers for the inconvenience caused by the short notice change and for the lack of communication informing them of this update for Hakin Post Office.

“We are currently working with the operator to review the opening hours for its branches. Alternative branches for Hakin is Milford Haven and The Mount.”

The statement confirms that the Post Office accepts there was a lack of communication with customers about the change.

For residents in Hakin and Hubberston, the practical impact is significant. The branch now operates for only three full weekdays and one Saturday morning each week.

The Herald understands there is concern locally that the reduced hours could hit vulnerable residents hardest, particularly those who depend on nearby services and cannot easily travel to alternative branches.

The Post Office has not yet provided detailed answers on minimum contractual opening hours, whether the changes were formally approved, or whether similar reductions have been made at other CK’s branches.

A FREE life-saving training session is set to take place in Pembroke Dock next month, giving people the skills to respond to suspected drug overdoses.

RM Training and Security Solutions has confirmed it will host a naloxone (Naxoline) training course at The Cricketers in Pembroke Dock on Tuesday (June 9) from 2:00pm to 4:00pm.

The session is being delivered in partnership with the Dyfed Drug and Alcohol Service (DDAS) and is open to anyone, including security staff, venue teams, event workers and members of the public.

Organisers say the training is designed to be quick, practical and accessible, equipping attendees with the knowledge and confidence to act in an emergency.

Those taking part will learn how to recognise the signs of an overdose, what to do in a critical situation, how to safely administer naloxone, and gain an understanding of basic harm reduction.

Naloxone is a medication used to reverse the effects of opioid overdoses and can be administered via a nasal spray.

RM Training and Security Solutions said the session forms part of a wider effort to improve safety across communities, particularly in nightlife and public-facing environments.

Places are limited, and early booking is advised. Those interested can book via the company’s website or contact the organisers directly for more information.

Photo caption:

Life-saving skills: Free naloxone training will be held at The Cricketers in Pembroke Dock on Tuesday (June 9).

A MEETING has been held at Haverfordwest Town Council offices to discuss community safety and security concerns in the town.

Councillor Randell Izaiah Thomas-Turner welcomed RM Training and Security Solutions for what he described as a “productive and forward-thinking” discussion.

He was joined by Deputy Mayor-elect Cllr Adam Benson Davis and the Sheriff of Haverfordwest, Cllr Dani Thomas-Turner, for the meeting with Ryan Mayne and Matthew Davis of RM Training and Security Solutions.

The discussion focused on concerns facing the community, including public safety, anti-social behaviour and the need for practical partnership working to help support residents, businesses and visitors.

Cllr Thomas-Turner said the meeting was open and honest, with all parties keen to look at constructive ways of improving safety and confidence in the town.

Further discussions are expected as councillors continue to explore possible community-led solutions.

Photo caption:

Town safety talks: Councillors met with representatives of RM Training and Security Solutions at Haverfordwest Town Council offices.