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West Wales residents put caring staff at top of their hospital wish list

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caring staffPEOPLE across West Wales have voted ‘caring staff’ as the most important element when staying in hospital.

A new survey, conducted by BMI Werndale Hospital in West Wales, focused on attitude towards caring for others and how people view professions that deliver care.

The survey also indicates how social media is fast becoming the most popular way to stay in touch with people.

With just days until Christmas, the ‘Care’ survey revealed there is plenty to be cheery about as we head into the season of good will, as residents across West Wales believe people would be prepared to perform a selfless act to help someone else. Of those surveyed 67% believed most people would help someone who had fallen in the street. It seems there are some favourite ways for people in West Wales to reach out to someone to show they care. 13% said they would ‘ask someone if they were ok or how they were feeling’, 13% said they would be a good listener, but it was giving someone a hug that came out on top with 27%.

The survey highlighted how we look to certain professions to deliver care when it is needed. Nursing proved to be the profession that is most associated with care 53%, with other caring professions including firefighters (20%) and paramedics (6.7%).

Director of Nursing at BMI Werndale Hospital, Gaynor Llewelyn said: “The survey reveals some reassuring information about the community where we live and work. It is good to know that residents across West Wales believe reaching out to others is still an important part of their busy lives.”

Those who responded to the survey were very clear about the most important requirement during a stay in hospital. Whilst 20% said they would look for clean facilities, 80% said it was the caring staff that was their most important requirement.

Something 76 year-old Elaine Rees from Llanelli can relate to during her recent stay at BMI Werndale Hospital. Having been admitted for a total hip replacement operation, Elaine was so impressed with the care received, she wanted to show some appreciation so wrote to the team to say thank you:

“I was so impressed with how I was looked after, it really was incredible. The staff throughout the hospital put me at my ease and made my stay at BMI Werndale Hospital extremely comfortable and as worry free as a stay in hospital can be. It was so important to my recovery following the operation; I can’t thank the team enough.”

Gaynor Llewellyn said: “It is always such an amazing gesture for a patient like Elaine to take the time to say thank you to our staff. We never take thank you letters for granted. Everyone in the hospital is made aware of the kind words people express.”

Gaynor added: “It has to be recognised that although our nurses are incredibly caring, the care delivered to our patients is extended throughout the hospital by ALL of our staff. From our receptionists who greet our patients through to the catering staff; everybody here at BMI Werndale Hospital is passionate about care and goes above and beyond to try and make every patient’s stay here as comfortable as possible.

The latest patient survey results for BMI Werndale Hospital speak for themselves with 97% of patients rating the nursing care received at the hospital as either excellent or very good.

Executive Director, Caroline Daymond said: “The patient survey stands as a great insight into how we all perform. We are very proud of our hospital and we make it our priority to work as hard as possible to make each patient’s journey through the hospital as smooth and as compassionate as possible. The results around care are an important indicator of how well we perform across the hospital and we monitor the results very closely.

I would like to thank the team for the continued hard work and for the energy they give. It is also important to realise the need to build on this, which is something we’ll be aiming to do throughout 2014.”

With Christmas fast approaching, it seems the spirit of good will is alive and well in West Wales. The survey revealed when it comes to donating to charity there were multiple ways people donate with 73% of responders saying they would give money. Other ways of donating included:

Time (13%)

Unwanted items (73%)

It seems people across West Wales also believe Wales is the most caring region in the UK with 73%.

The survey revealed how modern forms of communication are becoming ever more important in our lives with 60% saying they are aware if people are struggling or need help through social media. 27% of people chose to stay in touch with friends and neighbours by mobile telephone.

Others included:

Popping around for a chat (33%)

Text / What’s App (26%).

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Community

Fleet Air Arm veteran donates ‘a lifetime’s research’ to heritage centre

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A CENTENARIAN Fleet Air Arm Veteran has made a nostalgic return to Pembrokeshire to donate documents, photographs and books – a lifetime of research – to Pembroke Dock Heritage Centre.

Hugh Langrishe, who recently celebrated his 101st birthday, lived in Pembrokeshire for 25 years – initially at Llanfallteg and then at Saundersfoot – with his late wife, Pam, who died last year. Since 1994 he has lived at Bromyard, Herefordshire.

He was joined by his son Jack and partner Julie Cavanagh, and friend Cliff Morris.

Hugh served as an engineering officer in the Fleet Air Arm during World War II and was attached to Royal Navy squadrons at air stations in Australia which supported the British Pacific Fleet. This prompted his research into many aspects of aviation history. When living locally he was a very active member of the Pembrokeshire Aviation Group.

This was his first visit to the Centre and he commented: “I did not expect to find such a professional museum. Everyone involved has done a job which is absolutely outstanding. The result is better than many a professional museum or collection I have seen. It deserves any award it might fetch.”

John Evans, of the Heritage Trust, added: “We were honoured to welcome Hugh back to the county and to be entrusted with his archive which includes a remarkable photographic collection.”

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Community

All aboard for return of summer coastal bus services

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TWO popular bus services will be returning to the Pembrokeshire coast from Saturday, 25th May.

  • The Puffin Shuttle (service 400, operated by Richards Bros) runs between St Davids and Marloes, via Little Haven, Druidston, St Brides and Martins Haven (for boat trips to Skomer Island).
  • The Strumble Shuttle (service 404, operated by Richards Bros) runs via the coast road between St Davids and Fishguard, including Abereiddy (for the Blue Lagoon), Porthgain, and Strumble Head.

The Coastal Cruiser (service 387/388, operated by Pembrokeshire County Council) around the Angle peninsular will also revert to its summer timetable on May 25th.

All three services will run daily from Saturday 25th May until Sunday 29th September 2024.

In addition, the Celtic Coaster (service 403, operated by Sarah Bell) around the St Davids peninsular will run an enhanced (half-hourly) timetable during half term (Saturday 25th May to Sunday, 2nd June) and throughout July and August.

These services are have been developed by the Pembrokeshire Greenways Partnership with funding from Pembrokeshire County Council, the Welsh Government and Pembrokeshire Coast National Park Authority.

Councillor Rhys Sinnett, Pembrokeshire County Council Cabinet Member for Residents Services said: “Our coastal buses are a key part of our local public transport network, making it easy for both locals and visitors to get around the Pembrokeshire coast without having to use a car.

“We hope as many people as possible make use of these services so that they can have a hassle free way of enjoying our beautiful county.”

Extra services will also be available in the Tenby area this summer.

  • First Cymru’s Tenby Coaster, an open-topped double decker bus between Tenby and Saundersfoot will be returning, daily, between Saturday, 26th May and Saturday, 14th September 2024.
  • Taf Valley will be introducing additional journeys on the 351 service from Kilgetty and Tenby from Saturday, 20th July to Friday, 13th September, including a return journey on Sundays.

More information about these and other bus services which run to and around the Pembrokeshire Coast can be found in the new 2024 Coastal Bus timetable booklet, available soon from local libraries and information centres.

To request a copy, please contact [email protected] or call 01437 764551.

Bus timetables can also be downloaded from the Council’s website.

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Community

Milford Haven to commemorate 80th anniversary of D-Day

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THE Milford Haven Town Council will be holding a Memorial Service to commemorate the 80th Anniversary of D-Day on The Rath on Thursday, 6th June 2024, at 8:45 pm. The beacon will be lit at 9:15 pm.

D-Day, which took place on 6th June 1944, marked a pivotal moment in World War II. It was the day when Allied forces launched a massive invasion on the beaches of Normandy, France. This operation, known as Operation Overlord, involved thousands of troops from the United States, the United Kingdom, Canada, and other Allied nations. The invasion was a significant turning point in the war, leading to the liberation of Western Europe from Nazi occupation.

The 80th Anniversary of D-Day holds profound meaning for many, particularly for those who lived through the war and the families of those who served. It is a time to reflect on the immense sacrifices made by the soldiers, sailors, and airmen who took part in the operation. It is also an opportunity to honour the bravery and determination of the veterans who survived and to remember those who did not return.

As the years pass, the number of surviving veterans dwindles, making commemorations like these even more poignant. The 80th anniversary serves as a reminder of the enduring legacy of those who fought for freedom and the importance of remembering their contributions to history.

The Memorial Service in Milford Haven will provide a moment for the community to come together in remembrance. The lighting of the beacon will symbolise the light of hope and the enduring spirit of those who fought for a better future. The council encourages all residents to attend the service and pay their respects to the heroes of D-Day.

DID YOU KNOW?

During the lead up to D-Day, part of Milford Haven was taken over by the US Navy as a place where they could dock landing craft as well as make repairs to these craft. The crews would also have been stationed nearby in the town, and a Hospital in Hakin was set up with a hut encampment. The nearby Pier at Newton Noyes was also regularly used by the US Navy.

Landing Ship, Tanks (LST) were often put into Dry Docks to carry out repairs and preparation for the D-Day Landings. The base was the largest Advanced Amphibious Base build by the American Engineers and around 1,000 servicemen and women were stationed at the base during 1943 and 1944.

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