Community
West Wales residents put caring staff at top of their hospital wish list
PEOPLE across West Wales have voted ‘caring staff’ as the most important element when staying in hospital.
A new survey, conducted by BMI Werndale Hospital in West Wales, focused on attitude towards caring for others and how people view professions that deliver care.
The survey also indicates how social media is fast becoming the most popular way to stay in touch with people.
With just days until Christmas, the ‘Care’ survey revealed there is plenty to be cheery about as we head into the season of good will, as residents across West Wales believe people would be prepared to perform a selfless act to help someone else. Of those surveyed 67% believed most people would help someone who had fallen in the street. It seems there are some favourite ways for people in West Wales to reach out to someone to show they care. 13% said they would ‘ask someone if they were ok or how they were feeling’, 13% said they would be a good listener, but it was giving someone a hug that came out on top with 27%.
The survey highlighted how we look to certain professions to deliver care when it is needed. Nursing proved to be the profession that is most associated with care 53%, with other caring professions including firefighters (20%) and paramedics (6.7%).
Director of Nursing at BMI Werndale Hospital, Gaynor Llewelyn said: “The survey reveals some reassuring information about the community where we live and work. It is good to know that residents across West Wales believe reaching out to others is still an important part of their busy lives.”
Those who responded to the survey were very clear about the most important requirement during a stay in hospital. Whilst 20% said they would look for clean facilities, 80% said it was the caring staff that was their most important requirement.
Something 76 year-old Elaine Rees from Llanelli can relate to during her recent stay at BMI Werndale Hospital. Having been admitted for a total hip replacement operation, Elaine was so impressed with the care received, she wanted to show some appreciation so wrote to the team to say thank you:
“I was so impressed with how I was looked after, it really was incredible. The staff throughout the hospital put me at my ease and made my stay at BMI Werndale Hospital extremely comfortable and as worry free as a stay in hospital can be. It was so important to my recovery following the operation; I can’t thank the team enough.”
Gaynor Llewellyn said: “It is always such an amazing gesture for a patient like Elaine to take the time to say thank you to our staff. We never take thank you letters for granted. Everyone in the hospital is made aware of the kind words people express.”
Gaynor added: “It has to be recognised that although our nurses are incredibly caring, the care delivered to our patients is extended throughout the hospital by ALL of our staff. From our receptionists who greet our patients through to the catering staff; everybody here at BMI Werndale Hospital is passionate about care and goes above and beyond to try and make every patient’s stay here as comfortable as possible.
The latest patient survey results for BMI Werndale Hospital speak for themselves with 97% of patients rating the nursing care received at the hospital as either excellent or very good.
Executive Director, Caroline Daymond said: “The patient survey stands as a great insight into how we all perform. We are very proud of our hospital and we make it our priority to work as hard as possible to make each patient’s journey through the hospital as smooth and as compassionate as possible. The results around care are an important indicator of how well we perform across the hospital and we monitor the results very closely.
I would like to thank the team for the continued hard work and for the energy they give. It is also important to realise the need to build on this, which is something we’ll be aiming to do throughout 2014.”
With Christmas fast approaching, it seems the spirit of good will is alive and well in West Wales. The survey revealed when it comes to donating to charity there were multiple ways people donate with 73% of responders saying they would give money. Other ways of donating included:
Time (13%)
Unwanted items (73%)
It seems people across West Wales also believe Wales is the most caring region in the UK with 73%.
The survey revealed how modern forms of communication are becoming ever more important in our lives with 60% saying they are aware if people are struggling or need help through social media. 27% of people chose to stay in touch with friends and neighbours by mobile telephone.
Others included:
Popping around for a chat (33%)
Text / What’s App (26%).
Community
Cardigan family’s urgent appeal after father suffers devastating stroke
Former pilot left unable to speak or swallow after collapsing while mowing lawn
A CARDIGAN family has launched an urgent appeal for help after a 72-year-old father suffered a massive stroke while mowing his garden, leaving him unable to speak, swallow or move the right side of his body.
Les Bell collapsed on Monday, May 11, after suffering what doctors described as an intracerebral haemorrhage (ICH) – a serious form of haemorrhagic stroke caused by bleeding in the brain.
His daughter, Jessica Grieve, said the bleed was extensive and that her father remains in a critical condition on an acute stroke ward.
The former pilot, who now works as a flight training consultant at Gatwick Airport, is currently being fed through a tube and can only communicate through eye contact, small nods and grunts.
Jessica said: “Dad has lost the right-hand side of his body, has to be tube fed as he’s not conscious enough to perform a swallow test, although it would seem the muscles on the right side of his throat aren’t working.
“He can’t talk. He can only communicate with brief eye contact, small nods and grunts.”
She added that doctors are still unable to predict her father’s long-term prognosis.
“We don’t know the prognosis, only time will tell, but he is in a critical condition and it’s likely to remain that way for some months,” she said.
The family is now facing a financial crisis after Les, who was the main income earner, became suddenly incapacitated.
Jessica said her father managed all household finances, while her mother is unable to work due to disabilities and her brother, Jake, is still suffering the effects of cancer treatment and cannot work full-time.
She is now applying for lasting power of attorney in order to access her father’s bank accounts, but said the process could take up to ten weeks.
In the meantime, the family say they are struggling to pay rent, bills and other essential costs.
Jessica has launched a GoFundMe appeal to support the family during the coming months.
She said: “I’m asking for donations of any kind to help them pay for the urgent bills while we’re waiting for other benefits and LPA to begin.
“If we can get them through the next couple of months we’d be so, so grateful.”
Anyone wishing can visit the GoFundMe page here: Help for the Family of Les Bell.
Photo caption:
Family by his side: Les Bell in hospital after suffering a devastating stroke while mowing the garden (Pic: GoFundMe).
Community
Stix Noodle Bar in Haverfordwest rewards visitors who park and shop local
A POPULAR restaurant is taking on one of the town centre’s biggest frustrations with a new initiative designed to ease parking stress and encourage more visitors into the heart of the community.
Stix Noodle Bar has announced a new scheme offering customers money off their bill when they show proof of paid parking in the town.
Under the initiative, diners who present an active parking ticket or parking app booking will receive the equivalent cost of one hour’s parking deducted from their meal bill.
The business says the idea was created in response to ongoing concerns about local parking pressures, while also supporting neighbouring independent traders and encouraging more people to spend time in the town centre.
In a statement released alongside the launch, the restaurant said: “Tired of Haverfordwest’s parking stress? So are we. That’s why we’re doing something about it.”
The team behind the noodle bar is encouraging visitors to “park up, come in, eat well, then go explore some of the brilliant businesses right on our doorstep,” adding that “Haverfordwest is worth stopping for.”
The scheme has already received support from local representatives, including Reform Councillor, Scott Thorley, who praised the move as a practical way to support the town centre economy.
“This is an excellent idea,” he said. “Tackling parking stress while boosting local businesses and footfall in Haverfordwest — this is exactly the practical support our town centre needs.”
Community
Young people across West Wales offered support into green careers
YOUNG people across Carmarthenshire, Ceredigion, Pembrokeshire and Powys are being encouraged to take their next step into training, volunteering and paid work opportunities through Porth Gwyrdd.
Whether you are unsure about your future, struggling to find opportunities, looking to build confidence, or simply wanting to try something new, Porth Gwyrdd offers free, personalised support to help young people aged 16-30 move towards employment and new experiences.
The project supports young people from ethnic minority communities and those with disabilities to access opportunities within growing green sectors, while helping them develop valuable skills, confidence, and experience along the way.
Delivered through a partnership between Antur Cymru, Foothold Cymru, PLANED and Menter Gorllewin Sir Gâr, the project provides one-to-one support tailored to each young person’s interests, strengths and goals.
Young people taking part can access environmental training, volunteering experiences and paid work placements, while receiving guidance from a dedicated job coach. Opportunities range from hospitality and retail to conservation, farming, and heritage roles.
Jon Morgan, Porth Gwyrdd Project Manager, said: “There are countless young people who face additional barriers when trying to access employment and opportunities. Some of these barriers are visible, while others – such as dyslexia, neurodivergence, or the challenges faced by young people from ethnic minority communities – can often go unseen.
“At Porth Gwyrdd, we work alongside young people to help them recognise their strengths, build confidence, and realise their potential in ways that are accessible, supportive, and meaningful to them.”
The project also works closely with employers to create inclusive opportunities, while helping organisations develop a more sustainable and diverse future workforce. Porth Gwyrdd is funded through the Dormant Assets Scheme and distributed by The National Lottery Community Fund.
Young people and employers interested in finding out more, accessing support, or getting involved can visit: www.porthgwyrdd.org.uk
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April 10, 2026 at 11:32 pm
This was a really insightful post, thank you for sharing!