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Former Withybush Hospital employee inappropriately accessed records

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HYWEL DDA UNIVERSITY HEALTH BOARD has written to 41 people to provide them with information and support after its own investigation identified a former member of staff had inappropriately accessed electronic patient hospital records.
The individual, an administrator at Withybush Hospital, is no longer employed by Hywel Dda University Health Board after breaching patient confidentiality and acting outside of NHS and the Health Board’s own policies on data protection and information governance.
The Health Board has also referred the situation to the Information Commissioner for independent investigation.
All patients affected have been written to and offered the opportunity to discuss the situation with the Health Board through a helpline number, which can be contacted on 01437 773969/01437 773970.
Individuals can also contact the Information Governance Team by Email: [email protected]
Chief Executive Steve Moore said: “This is a matter that we take extremely seriously and we have written to every patient directly affected to apologise for the actions taken by this individual which go against health board policies and procedures.
“We are able to reassure people that our review has shown no changes or amendments were made to records. It also produced no evidence that the information has been used by the individual for any purpose other than to view.”
He added: “We faced a similar but much larger scale breach in 2016 but it makes this none the less serious for those patients affected. We understand and acknowledge how distressing this is for those affected, especially for any who may be vulnerable, and we have set up a helpline should they wish to discuss this further with us.”
The concern was originally picked up by a manager which resulted in a full investigation being undertaken by the Health Board. This involved collecting evidence from witnesses and reviewing the extent of the breach as the individual did have appropriate reason to access patient records as part of their job. Since then, the board has been working to ensure it had the correct information and ability to contact all individuals affected appropriately.
The Health Board has introduced an electronic system which provides a better and efficient way of checking access to electronic hospital records. Called, the National Intelligent Integrated Auditing Solution (NIIAS), it is licensed for use by all NHS Wales health boards and trusts and helps monitor electronic information systems and flag up potential instances of unauthorised access to patient information, for further investigation.  The Board has implemented an Information Governance Team and carried out extensive training and communications with staff to ensure they understand their responsibilities in maintaining strict patient confidentiality.
Mr Moore said: “We will continue to prioritise this work until we have full assurance that all staff are complying with our policies and procedures around patient confidentiality. I say with confidence that most of our staff are extremely disappointed and devastated by breaches of this nature by individuals. At the core of our values as NHS staff members and employees of Hywel Dda University Health Board is the obligation to protect our patients, treating their information with respect and protecting their right to confidentiality.”
The Health Board has also proactively referred the breach to the Information Commissioner’s Office. The Commissioner is responsible for upholding rights in the public interest, promoting openness by public bodies and privacy for individuals. It is an independent regulatory office dealing with the Data Protection Act and has its own enforcement rights for any breaches under the Act.
Should the Information Commissioner’s Office determine the access constitutes a breach, they have the power to commence criminal proceedings against the individual. Equally, the Information Commissioner could take action against the Health Board should they consider it failed to take appropriate organisational or technical measures to protect individuals’ personal data.
If you have not been contacted directly by the health board about this situation then you are unaffected and do not need to take further action. Anyone who has been contacted and who is distressed or has concerns, can contact the helpline  on 01437 773969/01437 773970.
Also you can email: [email protected] if you would like to arrange a call-back from the team on a day and time that is convenient for you.

 

News

Reform UK under fire after former candidate returns in senior Wales role

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Welsh Labour attacks appointment of Corey Edwards as adviser to Reform Wales leader after Senedd campaign controversy

REFORM UK in Wales is facing fresh criticism after a former Senedd candidate who stood aside during an election controversy was reportedly appointed to a senior advisory role close to the party’s Welsh leadership.

Corey Edwards, who had been selected as Reform UK’s lead candidate for Pen-y-bont Bro Morgannwg during the Senedd election campaign, stepped back earlier this year after images circulated online appearing to show him making a Nazi salute.

At the time, Edwards denied wrongdoing and said the image had been taken out of context. He claimed it was intended either as a reference to a scene from the comedy series Fawlty Towers or to a well-publicised incident involving Wales goalkeeper Wayne Hennessey.

He later withdrew from the campaign, citing concerns over his mental health.

However, reports from BBC Wales and political news outlet Nation.Cymru now suggest Edwards has returned to frontline politics after being appointed as a senior adviser to Reform Wales leader Dan Thomas.

According to reports, Edwards has been seen inside the Senedd estate and is understood to be working in Thomas’s office in an advisory capacity.

The appointment has sparked criticism from Welsh Labour, which questioned Reform UK’s judgment in handing a senior role to a figure who stepped back during a major public controversy.

A Welsh Labour spokesperson said: “Reform UK didn’t have the decency to deem Corey Edwards unfit to be a candidate. He stepped back himself after the truth came out.

“Now they think he is fit to advise their leader in Wales.

“Reform have shown yet again they haven’t learned their lesson and their values do not align with the people of Wales.”

The development is likely to reignite debate around Reform UK’s vetting procedures in Wales, which came under scrutiny during the Senedd election campaign following several candidate controversies.

Reform UK made major gains in Wales at the Senedd election, becoming one of the largest parties in the chamber and establishing itself as a significant force in Welsh politics.

 

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Local Government

Council’s B&B bill for emergency housing tops £7m

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Swansea Council says demand has risen sharply, but new supported accommodation is expected to reduce reliance on hotels

SWANSEA COUNCIL spent more than £7.2m placing people in bed and breakfast accommodation last year, as the city continues to face mounting pressure from homelessness and a shortage of affordable homes.

The bill for 2025-26 was almost three times higher than in 2022-23, when temporary accommodation costs stood at £2.5m.

Figures released under freedom of information laws show 1,499 people were placed in B&B accommodation during the year. The most expensive placement lasted 498 nights and cost £34,860, equal to £70 per night.

The council recovered around £3.4m through Welsh Government funding, housing benefit and Home Office funding for released prisoners.

A council spokesman said Swansea, like towns and cities across the UK, was facing both a housing shortage and rising demand.

He said many people needing emergency accommodation were dealing with difficult circumstances, including family breakdown or domestic abuse.

The authority hopes its reliance on bed and breakfasts will fall following the opening of Llys Glas, the former Swansea Central police station on Orchard Street, which has been converted with Codi Group into temporary supported accommodation.

The building opened in January and provides around 70 rooms for single people and couples, along with kitchen facilities.

Further supported accommodation is also planned at a former office block and student development on St Helen’s Road.

Homelessness charity The Wallich said the costs were high, but warned that the alternative would be leaving vulnerable people without support.

A spokeswoman said Wales had too many older homes and too few properties available, adding that councils were struggling to find enough social housing.

She said private rents could not solve the crisis, with the average one-bedroom flat in Swansea now costing around £750 per month, compared with a local housing allowance rate of £525.

She added that rough sleeper teams in Swansea had not seen an increase in people sleeping on the streets since the pandemic, despite the rise in housing demand.

The Welsh Local Government Association said more than 10,500 people were currently in emergency temporary accommodation across Wales, including more than 2,200 children.

A spokesman said building more social rented homes remained a vital part of the response.

The new Welsh Government is expected to set out its homelessness priorities shortly.

 

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Health

Hospital visitor restrictions remain in place after norovirus outbreak

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Wards at Withybush, Prince Philip and Bronglais hospitals affected as health board urges people with symptoms to stay away

VISITOR restrictions remain in place at wards in three west Wales hospitals following cases of norovirus.

Hywel Dda University Health Board said temporary measures are affecting wards at Withybush Hospital in Haverfordwest, Prince Philip Hospital in Llanelli and Bronglais Hospital in Aberystwyth.

Only essential or exceptional visits are currently being allowed, with families urged to contact wards directly or phone hospital switchboards before travelling.

The health board said the measures remain in force until further notice and are being reviewed regularly.

Health officials said the restrictions were introduced after cases of norovirus were identified both within hospital wards and across the wider community.

Norovirus, often referred to as the winter vomiting bug, spreads quickly and can cause vomiting, diarrhoea, stomach cramps, headaches, aching limbs and a mild fever.

Patients and visitors experiencing symptoms are being urged not to attend hospital and to remain at home for at least 48 hours after symptoms stop.

Health officials are also reminding the public to wash hands thoroughly with soap and warm water, avoid preparing food for others while unwell, and keep household surfaces clean to help prevent transmission.

 

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