News
Mixed experiences for local Persimmon buyers
LAST WEEK, we reported on an unhappy new build owner who claims to have over 80 issues with their Persimmon property.
We asked homeowners on Martello Park if they were happy with their build and if they had experienced any issues which were similar to Mr Harris’.
We had many responses from homeowners who have bought a Persimmon property.
MIXED EXPERIENCES AT MARTELLO PARK
Many of those who contacted us said they were happy with their purchase.
Leanne Panton said: “We live in one of the firsts ones built; so about 4 years old now and we’ve had no problems at all. Absolutely fine.”
Barry Minshull also said he was happy with his purchase on the estate: “Very happy with our house any issues we may have had have been sorted within an acceptable time frame so we are very happy with our new build.”
Bridie Harrison also agreed: “We are very happy with our house in martello park. We have had no problems and nothing is too much if you ask someone to come give you a hand with something, and we have had the same people doing hobbles for us as well which have also been good work.”
However, one resident, who did not wish to be named, said Mr Harris’ experience was similar to hers.
The resident said: “They ignore emails and when you call. You leave messages but don’t get responses for weeks or months. I moved in December 2016 had over twenty faults.
“We had a leak in the bathroom that came through living room which ruined flooring. A carpenter put a nail through pipework when put on skirting boards. There was a faulty weld on pipes and fittings missing from the back of toilet which led to water coming all over bathroom floors gradually.
“Patio doors were not fixed correctly you could see outside through gaps. Drains were at 45 degree angles in the garden and above ground level. Wobbly slabs placed on exterior front and back. Cracks down walls to name the worst.
“I know neighbours in the same row have had many more issues too. For example, live electric cables dangling behind walls and not connected to sockets. Leaking showers etc.
“We have been in nearly two years and not all issues have been sorted. The site manager signed off the snagging list as complete even though it isn’t complete and we are not first he’s done this to.
“Persimmon customer care won’t answer emails or calls so have had to fork out money to sort issues ourselves or just live with the way it is.
“You have to look at the number of houses for sale on the estate that are not even three-years-old to know people are not happy. It’s disgraceful.
“I have heard of professional builders walking off-site as they are told they are too good at their work. They want speed not accuracy… complete shambles.”
PROBLEMS AT CLOVERFIELDS, MILFORD HAVEN
Persimmon has also come under scrutiny at their Cloverfields development in Milford Haven, where residents are disappointed by the lack of completion on the site.
An anonymous homeowner has told The Herald that the main road leading into the estate is still left unfinished despite living there for nearly five months.
Speaking to us, they said: “We were one of the last residents on the estate, purchasing our property back in June 2018, and yet the main road still remains unfinished.
“Five months later, the estate still resembles a building site, with building materials and metal fences still visible throughout the development yet there is no building work taking place.
“We were promised off-road parking, but we can’t use this as it is still blocked. Cars are parking anywhere they can which is causing massive issues and blocking some parts of the estate.”
Our source added that several attempts have been made to get a completion date for the outstanding work, however calls, emails and voicemails to the customer service team have not been answered.
When we presented these complaints to Persimmon Homes, a spokesperson said: “There has been a delay with finishing the roads and drainage at our Cloverfields development, which was in respect of ensuring the drainage works were passed by Welsh Water ahead of any surfacing works. We apologise for any inconvenience.
“We are pleased to report that a programme of works has been established with our groundworks contractor. Work is due to start at the end of November and finished by the Christmas break.”
Another controversy on the estate surrounds a play park, which has recently been boarded up.
Locals have been told that the park is inaccessible because of vandalism, but our source tells us that the ‘supposed vandalism’ is in fact just a broken swing.
They added: “There are rumours around the estate that the park has been boarded up in an attempt to remove it and take it to the However, Persimmon site in Pembroke to help them sell those houses.”
Persimmon said that they were in talks with Pembrokeshire County Council in regards to the play park in a statement to the Herald: “The play area at Cloverfields has been secured following a couple of instances of vandalism.
“There is currently a reluctance by Pembrokeshire County Council to adopt the play area. We are in discussions with the council about this and, when this happens, the park will be reopened and maintenance will fall within their remit.”
In response, Pembrokeshire County Council told us: “This play area is situated on a private housing estate.
“It is, therefore, the responsibility of the developer of the estate – not the local authority- to maintain the play area.”
Crime
Detective Chief Inspector describes child’s death as ‘heartbreaking’
POLICE have described the death of seven-year-old Louis Linse at the hands of his mother as a “heartbreaking incident” that has deeply impacted officers and the local community.
Papaipit Linse, 43, from Haverfordwest, pleaded guilty to manslaughter by diminished responsibility at Swansea Crown Court earlier this week. Louis was found unresponsive in his bed on January 10 after Linse called emergency services to report his death.
Detective Chief Inspector Gary Williams, who led the investigation, reflected on the tragic events and the challenges faced by his team.
“This was a truly heartbreaking incident, involving the death of a young child at the hands of his mother,” DCI Williams said. “Officers who attended the scene were met with an incredibly difficult and emotive situation, yet they acted with professionalism and care, ensuring that a thorough investigation was conducted.”
The case has not only shocked the local community in Haverfordwest but has also brought to light the deep personal struggles and trauma faced by Linse in the years leading up to the tragedy.
A troubled family history
Linse, originally from Chiang Mai, Thailand, is the estranged wife of 51-year-old Edward Linse, a former businessman now detained in a psychiatric facility. Their marriage was marked by years of domestic violence, financial hardship, and failed business ventures.
In 2017, Edward assaulted his wife at their £1.2m Cheshire home during an argument about visa issues. The attack, carried out with a children’s book as a weapon, highlighted the volatile nature of their relationship. His lawyer, Peter Malone, told the court that Edward struggled to control his emotions, which he traced back to difficulties experienced during his boarding school years.
The violence escalated over the years, with Edward eventually convicted of a brutal assault on his own parents. Following his incarceration in a psychiatric facility, Linse was left to care for their two children alone.
The breakdown of their marriage was compounded by financial woes. After the failure of a café venture in Chiang Mai, the couple relocated to the UK. In 2022, their landscaping business, Alderley Landscapes, ceased trading, leaving Linse to move to Haverfordwest with her children in search of a fresh start.
Life in Haverfordwest
Neighbours in Upper Market Street described Linse as a quiet, reserved figure who homeschooled her two children. Despite her struggles, those close to the family said Louis appeared well-cared-for, with one neighbour, Dr Sean Phelan, expressing disbelief at the tragedy.
“I never thought something like this could happen,” Dr Phelan said. “The children were polite and seemed happy. It’s shocking to think of what must have been going on behind closed doors.”
Forensic teams have been working at the scene since the incident, piecing together the circumstances surrounding Louis’ death. Floral tributes have been placed outside the property as the community mourns the young boy’s loss.
Police dedication
DCI Williams praised the dedication of the officers involved in the investigation, acknowledging the emotional toll such cases can have on emergency responders.
“Our team has worked tirelessly since January to uncover the circumstances of Louis’ death and to ensure justice was brought for him,” he said. “While no result in court can undo this loss, we hope it offers some measure of closure to those who knew and loved Louis. Our thoughts remain with them during this devastating time.”
The case also serves as a reminder of the importance of early intervention and support for families facing domestic violence and mental health issues. Police urged anyone in similar situations to seek help from local services.
Awaiting sentencing
Linse has been remanded in custody and will be sentenced on December 13. The court is expected to consider the impact of her mental health struggles and the years of abuse she endured when determining her sentence.
As the investigation concludes, the police and community alike continue to grapple with the profound loss of a young life under such tragic circumstances.
Papaipit Linse: Admits killing her son, but denies murder
Business
Deposit Return Scheme diversion ‘illogical’ says Pembrokeshire brewery
TENBY HARBOUR BREWERY and local Senedd Member Samuel Kurtz have urged the Welsh Government to reconsider its decision to withdraw from a UK-wide Deposit Return Scheme (DRS) due to its insistence on including glass.
Earlier this week, Climate Change Secretary Huw Irranca-Davies announced that the Welsh Government would no longer participate in the development of a UK-wide DRS, citing issues arising from the UK Internal Market Act 2020. This decision is believed to be influenced by the Welsh Government’s plan to include glass in its scheme—a factor that contributed to the collapse of Scotland’s DRS in 2023.
The move has been met with frustration and anger from numerous organisations, who argue that this divergence will increase costs for Welsh producers and consumers.
Commenting on the matter, Samuel Kurtz said: “This decision is deeply frustrating, and to diverge from a UK-wide scheme shows that it is not one made with the best interests of Welsh consumers and producers at its core.
“The UK market is so interlinked that any decision which places Welsh businesses at a competitive disadvantage should not proceed. These calls from a range of industry and business representatives have been ignored by the Welsh Government.
“For the sake of our businesses and consumers, I urge the Welsh Government to reconsider its decision, align itself with the UK-wide scheme, and provide proper support to Welsh businesses.”
Industries, especially the micro-brewery sector, would be especially hit hard in Wales by the Welsh Governments choice.
Speaking following this announcement, Richard Johnson, Head Brewer at Tenby Harbour Brewery said:
“The brewing industry has had to tread a path through covid lockdowns, energy price increases, a cost of living crisis and rising wage and national insurance bills, making it increasingly difficult for brewers get good returns and re-invest in their businesses.
“Wales is a recycling nation, so a blunt ‘one size fits all’ approach creates additional logistical and financial burdens on the smallest producers, when the very largest producers are generating the majority of the recycling demand.
“It also seems illogical to diverge away from a UK wide scheme which will put Welsh brewers and drinks producers at a disadvantage.
“The UK and Wales has a proud brewing heritage, but adding in measures such as DRS to small brewers means that their time and money are directed to these activities, instead of using their time for innovation and R&D, of which the UK brewing scene is known and revered for.”
Business
Bluestone crowned ‘Best Small Company for UK Parks and Lodge Holidays’
BLUESTONE is celebrating a major win after being named the Best Small Company for UK Parks and Lodges Holidays at the prestigious British Travel Awards 2024.
The announcement was made at the prestigious awards ceremony this week, marking yet another significant achievement for the popular West Wales destination.
This award recognises Bluestone’s commitment to providing exceptional family holiday experiences at its 500-acre resort in the stunning Pembrokeshire Coast National Park.
“We are absolutely thrilled to receive this award,” said Bethan Rees, Head of Marketing at Bluestone. “It’s a testament to the hard work and dedication of our entire team, who create magical and memorable experiences for families all year round. We are incredibly grateful to every single one of our guests who voted for us and who choose to visit us year on year.
“When you look at the array of other finalists, the award demonstrates why we’re so proud of winning it. This is due to our continued investment, team, and commitment to environmentally sustainable tourism.”
This award builds on Bluestone’s impressive track record. It has consistently received high praise for its family-friendly facilities, commitment to sustainability, and dedication to providing outstanding customer service. Earlier this year, Bluestone was again recognised by Which? as one of the UK’s top holiday destinations and the best rated in Wales.
The British Travel Awards are the largest consumer-voted awards programme in the UK. Winning this award highlights Bluestone’s position as a leader in the family holiday market and reinforces its reputation as a top choice for unforgettable family getaways.
Bluestone, which employs over 800 people and is one of the largest employers in West Wales, is also committed to investing in its people and local community. It provides extensive training and development through its People Services team and the Bluestone Academy. In addition, it supports a wide range of local projects and initiatives through the Bluestone Foundation.
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