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Vulnerable man targeted by rogue trader

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A ROGUE trader has been ordered to pay almost £2,000 by a court after carrying out shocking DIY work for a vulnerable Jameston man.

Pembrokeshire Trading Standards prosecuted 20-year-old Douggie James Whitbread who traded as Wales and West Property Solution.

Haverfordwest Magistrates were told on Friday (Oct 23) that a joint investigation with Dyfed-Powys Police discovered that Whitbread of 8 Coldwell Terrace, Pembroke, first approached the 66-year-old victim in the summer of 2019.

After agreeing to cut the man’s grass, Whitbread made regular accompanied visits looking for other jobs and pressurising the pensioner to have them done.

The victim did not know him as Douggie Whitbread as the defendant gave a false name.

Whitbread offered to fit new floor lino in the toilet and small adjoining passageway of the victim’s home, saying he would do a good job. Instead, the court heard, he and a fellow worker spent less than an hour and charged £300.

The standard of the work was shocking and showed Whitbread’s inept ability. Jagged edges and numerous gaps were left where it had not been fitted correctly, exposing the existing floor underneath.

Despite there being enough lino on the two metre by two metre roll, Whitbread told the victim he needed more to finish the job.

A few weeks later the victim was approached by Whitbread at a bus stop near his home. He said he would return the next day to finish the work and that he wanted another £300.

The victim informed a neighbour and Pembrokeshire County Council’s Trading Standards team and when Whitbread returned he was arrested by police.

Whitbread was also questioned about another incident involving hedge-cutting for an elderly lady and admitted taking away the waste as advertised on his business flyer. However, he did not hold a Waste Carrier Licence at the time.

Whitbread admitted four offences under the Consumer Protection from Unfair Trading Regulations 2008. These were: carrying out work not fit for purpose; trading without professional diligence; omitting to give required information for doorstep contracts and advertising and conducting waste removal services when not licensed.

A £200 fine was imposed for each offence together with £1,000 costs plus a £110 victim surcharge. A compensation order for £300 was also awarded to the victim and a restraining order imposed prohibiting Whitbread from approaching the pensioner indefinitely.

“I am appalled by the standard of work and how this vulnerable gentleman has been hounded and taken advantage of” said Sandra McSparron, Lead Trading Standards Officer. She added that the incidents had left the victim anxious and unwell.

The County Council’s Cabinet Member for Public Protection, Cris Tomos, said: “This court case sends a clear warning to rogue traders that targeting the elderly and vulnerable for financial gain will not be tolerated. We will pursue and prosecute all those who commit such despicable crimes.”

Councillor Tomos also said the case showed the great community spirit of Jameston residents looking out for one another and was a fine example of successful partnership work between the police and Trading Standards.

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Paul Sartori taking action to support climate with National Lottery grant of nearly £14,000

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LOCAL hospice at home charity, Paul Sartori Hospice at Home, is taking action to support the climate with the installation of solar panels at its main head office in Haverfordwest, Pembrokeshire.

The charity which delivers end of life care services across Pembrokeshire, has been awarded a grant to fund the purchase and installation of solar panels at Paul Sartori House, Winch Lane. This investment is part of an ongoing commitment to address the climate emergency and the charity joins many others who are taking action. Paul Sartori was one of 35 community groups, who were selected to take part in the Climate Action Boost scheme, funded by The National Lottery Community Fund.

Working alongside Renew Wales, a partner in the initiative, the group explored methods to help tackle the causes and consequences of climate change, and to operate more sustainably. A number of options were discussed to reduce their impact on the environment and Renew Wales helped the charity to develop an environmental action plan, which is to be implemented over the coming months. The scheme available to cover a variety of environmental reduction activities, including renewable energy, reducing consumption, local food and reduced or less impactful travel.

Paul Sartori Hospice at Home wouldn’t normally be associated with environmental activity. Through regular consultation over many months, the charity has been really encouraged by what they have learnt.

“We have invested a lot of time in developing the plan; discussed a number of alternatives along the way, but feel that the solar panel installation will have the biggest impact for the charity in the long term”, said Sandra Dade, Charity Manager. “The National Lottery Climate Action Boost has really inspired our charity to minimise our impacton the environment and we will continue this journey,” added Sandra.

Jemma Nurse, Funding Manager at The National Lottery Community Fund said, “The climate emergency is everyone’s business, which is why The National Lottery Community Fund is acting to support and inspire communities to minimise their own impact on the environment. We are proud to be a significant funder of environmental projects and Paul Sartori Hospice at Home, along with the other groups participating in Climate Action Boost, will play a valuable part in building our knowledge so we can share our learning with other funders across Wales and the UK.”

The services provided by the Paul Sartori Hospice at Home enable people in the later stages of any life-limiting illness to be cared for and to die at home with dignity, independence, pain free and surrounded by those they hold most dear, if that is their wish.

All of the services are free of charge, available 24 hours a day, 365 days a year, thanks to the generosity of the Pembrokeshire Community. Further information on the charity and its services can be obtained by visiting their website www.paulsartori.org, or by phoning 01437 763223.

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New nursing service to support carers of people living with dementia

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HYWEL DDA UNIVERSITY HEALTH BOARD, in partnership with Dementia UK, is launching a new nursing service to support carers of people living with dementia.

The Admiral Nurse service will be a significant addition to the current support available to people living with dementia and their carers. The initiative is in line with the Dementia Action Plan for Wales 2018-2022, a Welsh Government strategy that aims to recognise the rights of people with dementia, make them feel valued, and help them live as independently as possible in their communities.

The team will cover Carmarthenshire, Ceredigion and Pembrokeshire with a focus on delivering person–centred and relationship-centred dementia care. The Admiral Nurses will work collaboratively in a family-centric manner, across health and social care pathways, to provide support, expert guidance & practical solutions to enable families/carers, including the person living with dementia, to maximise their wellbeing and improve the experience of those affected by dementia.

Dementia UK is the only charity in the UK dedicated to supporting families affected by dementia through dementia specialist Admiral Nurses.  When things get challenging or difficult for people with dementia and their families, Admiral Nurses work alongside them, giving the compassionate one-to-one support, expert guidance and practical solutions that can be difficult to find elsewhere. They are a lifeline, helping families to live more positively with dementia in the present, and to face the challenges of tomorrow with more confidence and less fear.  

The service launched on 29th March 2021 and is now accepting referrals.

Charlotte Duhig, Admiral Nurse Clinical Lead, said: “I am honoured to be leading this new service to support carers and families of people living with dementia across the counties served by Hywel Dda University Health Board. The COVID-19 pandemic has been an incredibly challenging time for people living with dementia and their carers but I’m confident that this much-needed service will make a difference to the lives of those affected by dementia.

“Having previously set up an Admiral Nurse Service, I know the benefit of working as an Admiral Nurse as families can get the emotional and practical support to allow them to plan for the future. Health and social care professionals can also take advantage of our in-depth knowledge of dementia.”

Dr Hilda Hayo, CEO and Chief Admiral Nurse at Dementia UK, says: “We are delighted to announce this new Admiral Nurse service in partnership with Hywel Dda University Health Board. The fact that this service extends to a large rural area within West Wales, with the support of two Welsh-speaking Admiral Nurses, means that we are improving access to dementia specialist support for families.”            

To be able to access this service, the following referral criteria applies:

  • The person being supported/cared for by the carer has a diagnosis (or likely diagnosis) of dementia.
  • The person with dementia and/or carer lives in Carmarthenshire, Ceredigion or Pembrokeshire (or is registered with a GP in those areas).
  • The carer agrees to their referral to the Admiral Nurse
  • The carer should have identified need(s) that impact upon their caring role or as a consequence of their caring role*

If you are a health or social care professional or 3rd sector working with someone you believe this service could benefit, or you are a carer of someone living with dementia and would like to be referred to the service, please contact a health or social care professional who can refer you. 

For further information, contact the nursing team direct:

Clinical Lead: Charlotte.Duhig@wales.nhs.uk

Admiral NurseContact detailsLocality covered
Bethan BulmanBethan.Bulman@wales.nhs.ukCeredigion North
Donna Phillips Ceredigion South
Emma VenablesEmma.Venables@wales.nhs.ukPembrokeshire North
Rosie BellRosie.Bell@wales.nhs.ukPembrokeshire South
Siriol DyerSiriol.Dyer2@wales.nhs.ukCarmarthenshire (3Ts)
Liz WrightElizabeth.Wright@wales.nhs.ukCarmarthenshire (Amman Gwendraeth)
Donna OwensDonna.Owens2@wales.nhs.ukCarmarthenshire (Llanelli)
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Police looking for a couple with a dog after teenage girl bitten in Haverfordwest

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POLICE hunting for the owners of a ‘pitbull’ type dog which bit a teenage girl in Haverfordwest last month.

Dyfed-Powys Police is investigating an incident which occurred at about 6.15pm on Tuesday 6th April 2021.

As two teenage girls were walking along Barn Street, Haverfordwest a dog has bitten one of the girls leaving visible marks and bruising.

The dog was accompanied by a man and a woman, both described as approximately 30 years old. 

The man is described as white, bald, a jaw line beard, big build wearing camouflage trousers and a jumper.

The woman is described as white, with black hair, medium to large build and shorter than the man she was with.

Their dog is described as a pitbull type dog, ginger in colour with black markings.

Anyone who has witnessed the incident or anyone who has information that could help the investigation is asked to contact PC David Norman 227 by emailing 101@dyfed-powys.pnn.police.uk, or by calling 101. If you are deaf, hard of hearing, or speech impaired text the non-emergency number on 07811 311 908.

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