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How Pembrokeshire’s test trace protect teams are keeping us safe

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AS VACCINES roll-out, test trace protect teams continue vital work to keep us safe.

WHILE vaccinations are the great hope for a path out of the coronavirus pandemic, the role of the Test Trace Protect team remains as important as ever.

The dedicated Pembrokeshire County Council Contact Tracing team have been at the forefront of the battle to stop the chain of infection since early in the outbreak.

From a small number of positive cases in the early days following March 2020 to several hundred cases per week at the peaks, the team has steadfastly taken on the challenge.

But unless you have direct contact with the team you may not be sure exactly how contact tracing works and how it helps to keep us all safe.

Kate Canny from Hubberston and Nicola Williams from Fishguard are Lead Tracers within the Test Trace Protect (TTP) Team at the Council.

Both moved from their roles within the Council Contact Centre to TTP to provide support during the pandemic.

From taking Contact Centre calls helping customers with queries on Council services, Kate and Nicola are now part of the TTP team that makes the calls to people who have returned a positive Covid-19 test and speak to those people they have been in close contact with.

Track and Trace operates 8am-8pm, seven days a week with staff split across shift patterns.

The TTP team use the NHS all Wales Contact Tracing database which receives details of positive Covid-19 cases throughout the day and night.

The team contact the person involved and ask them to confirm their name, address and date of birth and the date of the test to check they’re speaking to the person who’s had the test. Supporting those who have tested positive is an important part of the job.

“More often than not the person who has tested positive will know their result before we call them but sometimes they don’t,” Nicola said.

“These can be difficult calls because the person can be extremely upset or even angry and my role is to offer re-assurance to them and answer any questions that they may have.”

Support and advice is part of every conversation.

The app has become vistal throughout the pandemic.

Kate said: “If the case has one of the three main symptoms, a cough, high temperature or loss/change to their taste or sense of smell we use this information, but if they are asymptomatic we use the date they took the test to calculate their required isolation period.

“Once we have completed a symptom check, we will then trace back 48 hours previous to the test or symptoms, this is because you can carry the virus with no symptoms during this time.

“We discuss any locations they’ve visited such as shops, cafes, if they’ve travelled or been on holiday. We talk to them about their family, household, friends and work place contacts over this time. This is where we create a timeline record to try to prevent the spread of the virus any further”.

Every detail is important, Nicola added. “What might seem like an unimportant piece of information to you could be the missing piece of the jigsaw to me”.

A report is added to the cases record in the TTP system. The Test Trace Protect process is governed by data protection and all records are held in the strictest of confidence. The team cannot share information about the positive case without the individuals’ consent.

Kate said: “We advise cases to isolate for 10 days, we go through hygiene and isolation advice. We can also signpost the case or contacts to support services in relation to for example shopping, receiving prescriptions, financial support and NHS guidance to help them whilst they are isolating”.

Self-isolation means staying at home, not having visitors, not going out even for shopping and if you are positive limiting contact with others in your household.

It’s a difficult time for people so it’s important to check how they will manage and provide details of services that can help them with their day to day tasks.

Kate said: “Once we have collected the contact details for people they have been in close contact with, we then pass this onto our team of Advisors. The Advisors will then contact anyone that may now be at risk. The Advisors provide them with advice regarding the need to self-isolate and talk through any support they may need to do this.

“Understandably people are worried for their family, friends and their own health. They worry that they may have spread the virus further. People are also lonely isolating, so we try and reassure people the best way we can.”

Receiving a call to isolate can also be a shock for some people.

“People don’t always believe us when they say they have been in contact with someone with Covid as we are unable to give any information about the contact,” said Kate.

“On occasion, but rarely, people refuse to isolate but we just express the importance of self-isolating and advise it is now law and they may be subject to enforcement action or fines. The vast majority understand why they need to self-isolate and are prepared to do so to keep themselves and others safe.”

Nicola added: “Understandably, some people think we are scam callers or refuse to answer or can be rude and abusive.

“But it’s so important that if you have a call from 02921961133 you answer it. It’s important to know that we will never ask for your bank details or for any type of payment.”

The TTP team has also been hugely impressed with the way Pembrokeshire residents have pulled together to support one another over the past 11 months.

Nicola said: “The strength of community that still exists in Pembrokeshire is a wonderful thing to see. Neighbours helping neighbours, communities pulling together to help wherever and whenever they can.

“Pembrokeshire is a rural county and has a lot of isolated villages but still, residents have risen to the challenge and continue to do so.”

Kate agreed: “As a team it has come to our attention how fantastic and caring neighbours, friends and family have been when they need to support someone when they are isolating.

“Everyone has been pulling together in our communities to ensure that the person isolating is cared for and has what they need in a safe manner.”

Thanks to people following the stay at home message and self-isolation rules, we are now seeing numbers of positive cases start to fall.

But it remains vital that you get tested if you have coronavirus symptoms.

Nicola added: “By working together we can help control the spread of Covid-19”.

“Getting tested and following self-isolation rules are by far the best way to help protect our loved ones and communities even though it may seem to be an inconvenience at the time.”

Anyone with coronavirus symptoms can get a test.

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Labour promises ‘most significant investment in Britain’s ports in a generation’

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LABOUR has said this week that it will “Build it in Britain” with the most significant investment in Britain’s ports in a generation, as part of Green Prosperity Plan to support the creation of 650,000 good jobs across the country.

A Labour Government will “Build it in Britain” Keir Starmer said on Thursday, as he visited the North East of England to highlight Labour’s plans to deliver the most significant upgrade of Britain’s ports in a generation. 

Visiting a port in the North East, Labour Leader Keir Starmer, Shadow Chancellor Rachel Reeves, and Shadow Energy Secretary Ed Miliband will set out how Labour’s £1.8 billion investment in Britain’s port infrastructure will help crowd billions more of private sector investment into the UK’s energy industry.

Labour’s announcement comes after Jo Stevens, Shadow Secretary of State for Wales, visited the Port of Milford Haven in Pembrokeshire last month alongside with Henry Tufnell, Labour’s parliamentary candidate for Mid and South Pembrokeshire, to learn more about the port’s operations and challenges.

After the visit, Shadow Welsh Secretary Jo Stevens said: “Upgrading our ports, like this one here in Milford Haven, can help us seize the golden opportunity we have to become a world leader renewable energy, delivering cheaper bills and the jobs of the future.
 
“But the Conservative government is holding Wales back, with narrow-minded, poorly run investment schemes that leave us lagging behind international competitors.
 
“A UK Labour government will switch on GB Energy to invest in projects that can secure our lead in floating offshore wind, unlocking the jobs and investment that the Tories have left to languish.”

Henry Tufnell, Labour’s candidate in this year’s General Election, added: “Pembrokeshire’s first Labour MP, Desmond Donnelly, was instrumental in the creation of the Port of Milford Haven, transforming Pembrokeshire’s economic fortunes. Today, as in the 1950s, we face a crossroads. We must put our county at the forefront of a new Labour Government’s industrial strategy to build it in Britain.

Labour’s Green Prosperity Plan will secure our energy supply, develop industry, and create good well paid jobs right here in our county. We don’t want the young people of Pembrokeshire to feel they must leave their home county to get on in life. We want to provide opportunity here, and we want to provide it now.”

Labour’s plan for ports will help reverse fourteen years of industrial decline under the Conservatives and support domestic manufacturing across the country. The pledge is funded through Labour’s Green Prosperity Plan, which includes a proper windfall tax on the oil and gas giants making record profits, to fund investment in British industries.Keir Starmer’s announcement comes as Labour confirms that its Green Prosperity Plan will help support the creation of up to 650,000 good jobs in Britain’s industrial heartlands, including here in Pembrokeshire, by crowding billions of private investment into industries such as Britain’s nuclear, steel, automotive, and construction industries. 

The last Labour government led the way on upgrading Britain’s ports, providing funding for the development of port sites to support offshore wind turbine manufacturing. This industrial advantage has been squandered after fourteen years of the Conservatives, with recent research showing the UK could have created almost 100,000 more jobs in the wind industry if it had followed Denmark’s example in recent years and built up domestic supply chains in clean energy.

Speaking ahead of the visit, Labour Leader Keir Starmer outlined the choice facing millions of voters: continued industrial decline after 14 years of Conservative rule, or national economic renewal with Labour, saying:“The legacy of fourteen years of Conservative rule is Britain’s industrial strength reduced to the rubble and rust of closed-down factories. They have let good jobs go overseas and done nothing about it, and every community has paid the price. 

“A Labour government will reindustrialise Britain – from the biggest investment in our ports in a generation, to a British Jobs Bonus to crowd billions of investment into our industrial heartlands and coastal communities.“

The wealth of Britain was once built on a bedrock of industrial jobs that offered security and a good wage. By investing in Britain’s homegrown energy sector, we can rebuild this dream for the twenty-first century- good jobs, higher wages, and the pride that comes from good work for all.”Through policies such as Great British Energy, the National Wealth Fund, and the mission for Clean Power by 2030, a Labour government will invest in technologies like floating offshore wind, hydrogen, nuclear, and carbon capture and storage, which will help secure Britain’s energy independence.

This will create a new generation of skilled jobs in growing industries, which will offer people good wages, give confidence in their job security, and provide them with opportunities to progress. This policy is part of Labour’s Green Prosperity Plan, to cut energy bills for families, make Britain energy independent, and rebuild the strength of British industry.

This historic investment in working people and their communities is the only way out of the high energy bills, energy insecurity, and the doom loop of low growth, high taxes and crumbling public services under Rishi Sunak’s Conservatives.Commenting on Labour’s landmark plan to invest in Britain’s port infrastructure, Shadow Energy Secretary Ed Miliband MP said: “Making Britain a clean energy superpower requires flourishing national ports. Whilst the Conservatives are letting other countries plunder jobs that could be ours here in Britain, Labour has a plan to help win the race for the industries of the future.“

This is what Labour’s Green Prosperity Plan will do for every community in Britain – slash energy bills, create good jobs, boost our national energy independence, and help to tackle the climate crisis.”

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Scheme to upgrade Dinas Cross holiday park withdrawn

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PLANS to create a ‘five-star resort’ in one of Wales’s most popular holiday locations have been withdrawn.

In an application submitted to Pembrokeshire Coast National Park, Chester-based Boutique Resorts Ltd sought permission to relinquish 50 mixed touring pitches (caravans and tents) at Fishguard Bay Resort, Dinas Cross, replacing them with “36 high quality timber-effect holiday lodges”.

The application, recommended for refusal at the April 24 meeting of the national park’s development management committee, also included an increase in the site area of the approved park, a new entrance, a new reception lodge, staff and visitor parking area, with extensive environmental improvements.

The site, established in the 1950s, currently has planning permission for 50 static caravans and 50 mixed touring units, and it is intended 23 of the proposed lodges to be sited at the entrance, with a further 13 throughout the site.

Despite the proposals seeking a reduction in outright numbers, the applicants say the scheme would see an increase in the number of full and part-time jobs associated with the resort, from 29 to 62 jobs.

A previous application was refused in 2019, mainly on visual impact, ecological impact and highway impact, and the applicant has sought to address the issues raised by that refusal, a supporting statement says.

It adds: “The applicant purchased the site in 2014 with the intention to upgrade the site into a five-star luxury resort. This is very much still the applicant’s intention and whilst he has replaced some existing static caravans with luxury lodges, he also seeks to replace the touring caravans and tents with luxury lodges too.

“The resort is now considered one of the most desirable holiday parks on the Pembrokeshire Coast which is evident on the number of holidaymakers who return to the resort year on year. Such is demand for luxury lodges on the site, the applicant requires additional units.

“The applicant now wishes to move the resort further by replacing the mixed touring pitches with luxury lodges but also provide a much-needed new entrance into the resort.”

Objections to the scheme were received from the National Trust, the national park’s strategic policy and ecologist, and the South Wales Trunk Road Agency, and 12 members of the public, along with one letter of support.

The application was recommended for refusal for reasons including it was “likely to have a significant detrimental impact on the special qualities of the National Park by intensifying the visual impact and intrusion of a large static caravan site within the extensive coastal views of this section of the National Park,” it would represent an intensification of the site, and was likely to “have an unacceptable impact on neighbouring residential amenity through increased noise and traffic movements”.

The application, listed for consideration by park planners next week, has since been withdrawn.

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First step towards council tax and business rate reform

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MAJOR reforms to council tax and business rates have cleared the first hurdle in the Senedd.

MSs backed the general principles of the local government finance bill, which would introduce a five-year cycle for council tax revaluations from 2030.

The bill would lay much of the groundwork for Welsh Government proposals to redesign council tax, with current bands based on property values from 2003.

It would also increase the frequency of business rates revaluations from five to three years.

Rebecca Evans told the Senedd the bill forms a vital part of the Welsh Government’s wider programme of local tax reform.

Wales’ finance minister explained the bill would enable ministers to modify business rate relief exemptions and the multiplier to support policy priorities.

John Griffiths outlined the local government committee’s stage-one report recommendations aimed at improving the bill and guarding against unintended consequences for taxpayers.

Mr Griffiths explained that the bill provides a framework for future policy changes to be made by the Welsh Government via secondary legislation.

The Labour MS, who represents Newport East, said the committee heard concerns that this limits opportunity for public engagement and scrutiny by the Senedd.

Welcoming the Welsh Government’s commitment to retaining the single-person council tax discount at 25%, he highlighted wide-ranging powers in the bill over vital reduction schemes.

In terms of business rates, the committee chair said MSs heard broad support for a move to three-yearly revaluations, which he described as a reasonable, proportionate cycle.

Peredur Owen Griffiths, who chairs the finance committee, backed the bill’s key aim to create a fairer, more flexible system.

The South Wales East MS welcomed reassurances from the Welsh Government that the intention of council tax reforms is not to raise more revenue.

“Given the regressive nature of council tax, we support the aim to make it fairer without affecting the tax base,” he said.

Plaid Cymru’s finance secretary said the proposed powers will reduce the Welsh Government’s reliance on UK bills to make changes.

Alun Davies, a Labour backbencher, warned that delegated powers in the bill risk diminishing the role of the Senedd.

Sam Rowlands, the Tories’ shadow local government secretary, raised concerns about the bill putting more power in the hands of the Welsh Government rather than councils.

He warned the bill is a stepping stone towards higher taxes through the back door, saying: “This bill in and of itself does not necessarily do that but it certainly enables future changes.”

The former leader of Conwy council, who represents North Wales in the Senedd, called for reforms to the formula used to allocate funding to Wales’ 22 councils.

Raising concerns about digital exclusion, Mr Rowlands opposed a provision in the bill which would remove a duty to publish council tax notices in local newspapers.

He said: “We believe it’s a really important part of the democratic process in local government, especially in relation to transparency.”

Backing a revaluation of all 1.5 million properties in Wales, Labour MS Mike Hedges described council tax as fundamentally unfair.

He said: “Someone living in a property worth £100,000 pays around five times as much council tax relative to the property value as someone living in a property worth £1m.”

Mr Hedges, who represents Swansea East, also opposed the removal of the duty to provide council tax information in newspapers.

On business rates, he said: “I’ve always supported the returning of them to local authorities. We don’t need an all-Wales system; let each local authority set its own business rates.”

Ms Evans told the chamber she intends to make a statement on the next steps for council tax reform before the summer recess.

The Senedd agreed the general principles of the reforms without objection, and the bill now moves to stage two which will see MSs consider detailed amendments.

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