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Firefighter’s ‘avoidable’ death blamed on bad management

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A HARD hitting report into the circumstances surrounding the death of firefighter Josh Gardener in 2019 has blamed systemic, organisational and procedural failings by the local fire service.

The Marine Accident Investigation Branch (MAIB) criticised the senior management at Mid and West Wales Fire and Rescue, specifically highlighting documentation and procedures for boat operations. Those were out of date, unclear and presented confusing safety messages to the reader.

Josh Gardener, tragically died aged just 35-years-old, during a training exercise conducted by Mid and West Wales Fire and Rescue Service (MAWWFRS) in September 2019.

At about 1125 HRS on 17 September 2019, two fire and rescue service boats were in collision while undertaking boat training and familiarisation in the Milford Haven waterway, resulting in Josh Gardener sustaining fatal injuries.

The collision occurred because both boats were operating at speed and carrying out un-coordinated manoeuvres in the same stretch of the river. The manoeuvres resulted in the boats heading towards each other, and actions taken to avoid a collision were unsuccessful.

Josh joined the fire service in 2018 and was well-known in Milford and he was also a keen footballer.

In what has been described as a ‘totally avoidable death’, questions will now be raised as to whether lessons have been learned within the fire service.

The Herald has obtained evidence to show that Firefighters from Milford Haven station brought up their concerns about the large rib, which killed their colleague Josh Gardener, just a few weeks prior to his death.

The station report, dated August 7, 2019, shows firefighters stating they did not have the training or skills needed to operate the rib, and had asked for management to take action.

Within the report, they said: “Skill sets have eroded with regards to the large rib. Are we likely to be upskilled to be able to perform our duties within our risk area, at present we can’t? “

The concerns were not addressed.

The MAIB report showed a number of safety failing which lead to the avoidable death of Josh Gardener, including;

  • no-one was in overall charge of the training and familiarisation activities, so they were not properly managed, briefed or communicated between the crews of both boats
  • the operation of the boats did not adhere to the requirements of the local standard operating procedures or risk assessments
  • the standard operating procedures for all fire and rescue service boats in the Mid and West Wales Fire and Rescue Service were insufficient in content and contained incorrect information
  • the Fire and Rescue Services in the United Kingdom did not operate boats to a common standard or code of practice when not employed on flood rescue duties

The chief Inspector of Marine Accidents told The Pembrokeshire Herald in a statement: “This tragic accident could have been avoided had the training activities been properly planned and communicated to all the fire and rescue crew on the water that morning. It was unnecessary for the two boats to be operating in close proximity to each other in a wide stretch of the River Cleddau.

“Neither of the boat’s crew were aware of the other’s intended activities, nor were they keeping an effective lookout as they manoeuvred at speed.

“Our investigation found that elements of the Mid and West Wales Fire and Rescue Service documentation and procedures for boat operations were out of date, unclear and presented confusing safety messages to the reader. In addition, it was found that at a national level, fire and rescue service boats are not being operated consistently to a recognised standard when not on inland flood rescue duties.

“Mid and West Wales Fire and Rescue Service has taken a number of actions following this investigation, but I have recommended that it also review the qualifications required of its boat crews and implement measures to maintain crew competency. I have further recommended that the National Fire Chief’s Council work with the Maritime and Coastguard Agency to introduce a standard code for the operations of its water craft.”

The Fire Brigade Union (FBU) has welcomed the report.

Andy Dark, FBU assistant general secretary, said: “Josh’s death was an avoidable tragedy that occurred during a training event which should have been well-planned and well-controlled.  Our thoughts today are first and foremost with his family and the FBU will continue to provide as much support to them as possible.

“We have seen all too many fatal and near-fatal incidents involving firefighters undertaking water training, both inland and now, in this case, in tidal waters. The report’s recommendations appear to address both categories, which will be crucial to preventing further losses of life.

“The issues identified in this report must be addressed and individual firefighters must not be blamed for systemic, organisational, and procedural failings.

“We broadly support the recommendations of this report, which must be implemented swiftly and carefully, with full oversight of the Marine Accident Investigation Branch. Ministers should take serious note of the need for national standards in this area and develop a comprehensive set of statutory minimum standards for all fire and rescue services in the UK.”

Despite the report showing the safety failing coming from top-level organisational failings, The Herald understands that no senior officers have been held reprimanded or held accountable for the failing which tragically killed Josh.

However one source has told us that two firefighters had been sacked.

The Herald contacted Dyfed-Powys Police and HSE to see if they intended to prosecute anybody for the avoidable death of Josh Gardener following the MAIB report.

A  Dyfed-Powys Police spokesperson said: “Our investigation is ongoing.”

A HSE spokesperson said: “The Marine Accident Investigation Branch (MAIB) has had a specific role to identify cause of accident in this case and has subsequently published a report.  MAIB are not part of the criminal investigation.

“The criminal investigation is being conducted under the auspices of the Work Related Death Protocol led by Dyfed Powys Police who are being assisted by the Maritime and Coastguard Agency and the Health and Safety Executive.  Those investigations are continuing and enforcement decisions will be made when they are complete.” 

Mid and West Wales Fire and Rescue Service have been asked to comment.

Josh Gardener’s funeral in Milford Haven was attended by hundreds. (Pic Herald)

 

Charity

Toy Story fans fill charity toy box at Haverfordwest cinema

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Donations pour in for SNAP Specialist Play as families embrace Toy Story 5 launch

A TOY STORY-themed charity appeal at a Haverfordwest cinema has got off to a flying start, with families donating toys to support children with additional needs across Pembrokeshire.

The Palace Cinema has teamed up with local charity SNAP Specialist Play to collect new and pre-loved toys during screenings of the newly released Toy Story 5.

The appeal centres around an “Andy’s Toys” donation box, inspired by the beloved Pixar films, which has already been filled by generous filmgoers.

Toy Story magic: The Palace Cinema foyer has been transformed with themed decorations to celebrate the film’s release

Cinema manager Hannah Cramp said the response from the community had exceeded expectations.

Families attending opening screenings have arrived carrying bags of toys, with many children keen to share their own treasured items to help others.

The cinema has transformed its foyer into a colourful Toy Story-themed experience, complete with hand-painted decorations, character silhouettes, bunting and famous film slogans including “Reach for the Sky” and “To Infinity and Beyond”.

Many visitors have also embraced the spirit of the occasion by attending in costume as their favourite Toy Story characters.

Specialist support: SNAP’s sensory facilities help children with additional needs learn and develop through play

The toys are being donated to SNAP Specialist Play, a charity based within the Child Health Department at Withybush Hospital.

SNAP supports pre-school children with additional and complex needs through specialist play sessions designed to encourage communication, physical development and sensory learning.

Its facilities include sensory rooms, therapeutic play spaces and bespoke equipment used by speech and language therapists, occupational therapists and physiotherapists.

Project manager Cindy Jenkins said the charity was delighted by the partnership and grateful for the generosity shown by local families.

She said every toy donated would be put to good use, either during specialist play sessions, at family events, or through seasonal initiatives such as Christmas gift boxes for children and their siblings.

The appeal will continue until mid-July, with organisers hopeful that even more donations will be received over the coming weeks.

Anyone attending Toy Story 5 at the Palace Cinema is invited to bring along a new or good-quality pre-loved toy to support the appeal.

Toy Story magic: The Palace Cinema foyer has been transformed with themed decorations to celebrate the film’s release

Cover photo:

Fancy dress fun: Palace Cinema manager Hannah Cramp helping launch the Toy Story charity appeal.

 

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Health

Medicine shortages now ‘most severe on record’, health leaders warn

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PATIENTS are facing some of the worst medicine shortages ever seen in the UK, with pharmacists warning the situation now poses a serious risk to safety.

The National Pharmacy Association said shortages affecting commonly used medicines are becoming more frequent, lasting longer, and causing increasing disruption for patients, GP surgeries and pharmacies.

The warning comes as Serious Shortage Protocols for Creon, used by people with pancreatic cancer and cystic fibrosis to help digest food, have been in place since May 2024 and have now been extended until July 10, 2026.

HRT treatment Estradot has also been under a Serious Shortage Protocol since December 2024, with the current extension also running until July 10.

Patients travelling between pharmacies

A survey by the National Pharmacy Association found that 98 per cent of pharmacies had encountered patients who had visited several pharmacies in one day to find a prescription.

It also found that 96 per cent of pharmacies believed the current situation posed a serious risk to patient safety, while 89 per cent said they had been unable to dispense a medicine at least once a day because of supply problems.

Some pharmacy teams have also faced anger and abuse from patients unable to obtain medication.

Olivier Picard, Chair of the National Pharmacy Association, said: “Medicine shortages are becoming more frequent, lasting longer and causing increasing disruption for patients.

“These shortages are some of most severe the UK has experienced.

“It is deeply distressing to find patients who have travelled from pharmacy to pharmacy to find the medicines they need without success.”

Calls for urgent taskforce

The NPA is calling on the government to convene an emergency taskforce involving manufacturers, wholesalers, clinicians and pharmacists.

It also wants changes to rules which currently stop pharmacists from making simple substitutions, such as changing a tablet to a capsule or a cream to an ointment, even where a safe alternative is available.

Professor Victoria Tzortziou Brown, President of the Royal College of GPs, said medicine shortages were frustrating for patients, GPs and pharmacists, and added pressure to already stretched services.

She said the College supported pharmacists being able to make limited changes to prescriptions where a medicine is unavailable and a safe alternative exists.

She added: “The most important thing is that patients are able to access the medication they need safely and without delay.”

The Cystic Fibrosis Trust and Pancreatic Cancer UK have also raised concerns about the impact of shortages of pancreatic enzyme replacement therapy, including Creon, on people who rely on the medication to digest food, maintain weight and stay well enough for treatment.

 

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Crime

Spittal man to stand trial accused of ABH

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A SPITTAL man is to stand trial accused of assaulting a man and causing actual bodily harm.

Robert Hedley, 41, of Wesley Way, Spittal, Haverfordwest, is charged with assaulting Liam Morley-Trivett at St Clears on August 30, 2025.

The case was before Haverfordwest Magistrates’ Court on Thursday (Jun 18).

Hedley was granted unconditional bail and is due to stand trial at the same court on Monday, June 29.

The trial is listed for 10:00am and has been given a time estimate of twenty minutes.

 

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