News

Tesco shoppers asked to check bank statements after some charged three times

Published

3 years ago

June 14, 2021

ANYONE who has shopped in Tesco since Friday, June 11 has been urged to check their bank account and make sure they have been charged the correct amount.

The advice comes as some Tesco customers paid up to three times more for their shopping this weekend after a payment software glitch affected some card payments.

Shoppers who paid via online bank Monzo were charged twice on Friday, according to consumer website MoneySavingExpert.

However, another payment problem struck over the weekend when some shoppers tried to pay for their purchases using contactless payments, only to be told it had been declined.

They then tried to pay again, which worked, only to find that they had been charged twice – or even three times. Some customers on social media said they had to spend “endless time” on their day off talking to their bank.

Following the news that, Libby James, co-founder of www.merchantadviceservice.co.uk, commented: “This software glitch customers experienced in Tesco over the weekend could be down to a host of technical issues varying from an intermittent internet connection, to too many transactions being processed at once – it’s hard to pinpoint the problem. However, shoppers who purchased goods from Tesco over the weekend should thoroughly check their online bank transactions to ensure they have not been overcharged. For those who were affected, they should directly contact the merchant for a refund. Although technology has failed Tesco customers on this occasion, to avoid this where possible in future instances, try not be too hasty when it comes to contactless payments and wait for the transaction to be authorised, rather than tapping again to be safe.”

If you do require more information from Merchant Advice Service, please do not hesitate to get in touch.

Crime

Mother admits to killing seven-year-old son in Haverfordwest

Published

2 hours ago

November 22, 2024

Luke Sinclair

A mother has admitted to the manslaughter of her seven-year-old son at their home in Haverfordwest, citing diminished responsibility.

Papaipit Linse, 43, appeared at Swansea Crown Court on Friday (Nov 22), where she denied murder but pleaded guilty to manslaughter in connection with the death of her son, Louis Linse. Prosecutor Caroline Rees KC confirmed the manslaughter plea would be accepted, stating it “did not come as a surprise” to the prosecution.

The incident occurred on 10 January when police were called to a property on Upper Market Street. Louis was rushed to Withybush General Hospital but tragically died shortly afterwards.

During the hearing, Linse, who spoke only to confirm her name and enter her pleas, was informed that she would be sentenced on 13 December. Judge Paul Thomas KC described the case as “clearly a very sensitive as well as a very tragic case.”

The court was told that Linse is currently receiving treatment at the Caswell Clinic, a mental health facility in Bridgend. Psychiatric evidence is expected to be presented during the sentencing hearing to provide further insight into the circumstances surrounding the case.

Community

Council warns of icy conditions as temperatures drop

Published

15 hours ago

November 21, 2024

Tom Sinclair

ROAD users in Pembrokeshire are being urged to exercise caution tonight as temperatures are forecast to dip below freezing.

Pembrokeshire County Council has announced that road surface temperatures could reach as low as -2°C, with the possibility of sleet or snow on higher ground. In response, precautionary salting of the county’s primary routes will be carried out this evening and overnight.

A spokesperson for the council said: “Road users are advised to take care if travelling on untreated roads.”

Motorists are reminded to plan ahead and drive carefully, particularly in areas that may not have been treated.

Stay tuned to The Herald for updates on road conditions and weather warnings.

Community

Stallholders wanted for Milford Haven Christmas Market

Published

16 hours ago

November 21, 2024

Tom Sinclair

MILFORD HAVEN BUSINESS CIRCLE is calling for stallholders to join the town’s festive Christmas Market, set to bring holiday cheer on Friday, December 6, and Saturday, December 7, 2024.

The market will take place at the Lower Charles Street Car Park, promising a vibrant mix of stalls and attractions. Organizers are seeking a variety of vendors, including those offering gifts, children’s toys and games, food, cakes, flowers, and more.

There’s also an open invitation for someone with small children’s rides to add to the festive fun. A highlight of the event will be the Grinch’s Grotto, offering an entertaining twist to this year’s celebrations.

If you’re interested in having a stall, contact the Milford Haven Business Circle via email at [email protected] for more information.

Mark your calendars and join the excitement as Milford Haven celebrates the season in style!