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Simon Hart raises concerns over Argyle Medical Group

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COUNCILLOR Simon Hart has raised concerns over a Pembroke Dock GP Surgery after being inundated with complaints from patients. 

Argyle Medical Group, in Pembroke Dock is one of the five largest GP surgeries in Wales.

The surgery currently has 22,569 registered patients, whilst having just 10 GP’s, meaning every GP within the surgery has 2,250 patients each.

Surgeries of a similar patient load across the county have almost double the amount of practicing GP’s than Argle Medical Group, in comparison Sketty and Killay Medical Centre in Swansea has 21,652 patients with 18 GP’s.

Making Argyle Medical Group one of the highest patient to GP ratios in the country according to the latest statistics.

Cllr Hart has written to the Practice Manager of Argyle Medical Group about the caseload, which he describes as “worryingly low”.

Argyle Medical Group Pembroke Dock has one of the highest Patient to GP ratios in the Country

This is not the first time that Cllr Hart has written to the practice over concerns raised by his constituents.

Back in 2017, ques of around 30 patients were alleged to have formed outside the surgery form as early as 7.30am in an attempt for patients to get access to an appointment.

The que system no longer operates at the surgery and patients wishing to see a GP must call the surgery between the hours of 8am and 9am.

Many of the patients of the surgery are left frustrated after making an extroadinary amount of phone calls to the surgery to be told that there are no appointments left for the day and to try again tomorrow. This can sometimes be the case at 8.30am in the morning.

Many patients vent their frustration on the social media platform Facebook, which feature call logs showing the number of calls attempted to the surgery – some being as high as 50 plus and they were still unable to gain an appointment.

Conservative MP, Simon Hart for Carmarthen West and South Pembrokeshire said their is now a risk to patient safety and he felt compelled to contact the surgery once more stating “There is now a serious risk to patient safety”.

Practice Manager, Judith Scourfield, said: “We are aware of access issues into the practice and the points received from Simon Hart MP. We are currently working on a response to Mr Hart and in discussions within the surgery to improve access.”

News

Poignant Poppy Walk created in Milford Haven following Remembrance Day

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YOUNG people have again created a fitting tribute in honour of Remembrance Day with a Poppy Walk established along Hamilton Terrace.

On Monday (Nov 11) veterans working for the youth service identify young people to support them in using wreaths laid at the cenotaph to mount them along the railings between the Royal British Legion in Milford down to the Cenotaph itself.

This has now become an annual event with the service, in previous years young people from Milford Haven School and members of Milford Haven Youth Club have completed this work. This year it was young people and staff from Futureworks who helped youth workers.  

In previous years the feedback from the public has been extremely positive and this year was no exception with members of the public stopping and speaking to the young people to ask what they were doing and to share their thanks for adding to the community in a respectful way. 

Milford Town Council has supported the Poppy Walk since its inception and again were grateful to the youth service and the young people for leading on this work.

Jimmy Wilson, youth worker and former member of the Kings’ Own Royal Border Regiment said: “The fact that these young people have come in on their day off to volunteer their time to create the poppy walk shows that they value the service of the armed forces and understand the significance of remembrance day and the sacrifices made by both serving and ex forces members.”

The above picture includes Alfie, Kaden, Lily, Megan and Jenna with staff from Pembrokeshire Youth Service and Futureworks.

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Entertainment

Creatives connect in Fishguard: Mastering social media and sparking collaborations 

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Musicians, photographers, filmmakers, and content creators gathered for an inspiring evening of collaboration and conversation at Creative West Wales’ latest event.

A well-attended panel discussion and networking event held in Ffwrn, Fishguard last month, focused on the use of social media and digital images to market the music sector.

A panel of experts from the music industry including Siân Adler of Trigger Happy Creative, Alun Llwyd CEO of PYST Ltd and Owain Elidir Williams, founder of music magazine Klust, discussed the use of social media platforms as a tool for the creative industries.

A speed-networking session enabled those attending to connect with fellow creatives from across the sectors and explore potential collaborations, business opportunities and support.

Siân said: “It’s really exciting to see projects like Creative West Wales exist – it can be difficult to make new connections in the industry especially outside of the city but having opportunities like the panel/networking event held at Ffwrn was great. 

“Every year our company films at Other Voices Festival and are always looking for local crew so to be able to meet and connect with local creatives was a great opportunity for us.”

The Creative West Wales event was funded by the UK Government’s Shared Prosperity Fund and supported by Pembrokeshire County Council’s business team.

Creative Industries Officer Anwen Baldwin said: “It was great to get so many talented local people with a range of skills together in one room. Often people are unaware of fellow creatives who may be living and working just down the road. 

“Hopefully this will lead to many future collaborations. We’ve already had positive feedback about the value of this event, and plan to arrange more networking events of this kind to bring people together from across the sectors.”

Creative West Wales aims to facilitate conversations and connections. Primarily focusing on the music, screen, gaming, publishing and animation sectors, the network links people working in the creative industries across the counties of Ceredigion, Pembrokeshire, Carmarthenshire, Swansea and Neath Port Talbot, in a bid to share opportunities, information and encourage collaboration.To find out more about the available activities or to join the Creative West Wales Network please visit: www.creativewest.wales

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Health

Phone calls to reduce GP visits for 42% of patients this winter

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NEW research from the Royal Voluntary Service has shown that a simple phone call could significantly impact well-being, reducing GP visits by 42% among patients who receive regular telephone support.

The charity urges those feeling isolated this winter, particularly the elderly, to use telephone support services as a way to improve health and free up GP appointments, potentially reducing waiting times. It is estimated that if people experiencing loneliness in later life reduced their GP visits by just one appointment a year, this could free up 588,000 appointments annually.

As winter approaches, the Royal Voluntary Service reports that isolation can sharply increase, especially for adults over 75, with nearly half (47%) of people in this age group feeling lonelier in the colder months. Among those who live alone, one in six say they feel forgotten during winter, and 20% report having no one to turn to for emotional support.

In addition to loneliness, older generations face several winter worries, including increased heating costs, cited by 55% of respondents, and reduced ability to go out, which 29% said they dreaded as winter sets in.

To address these challenges, Royal Voluntary Service has launched the Stay Safe, Warm and Well campaign in partnership with Yakult. The campaign provides a guide for practical and emotional winter preparation, encouraging sign-ups for telephone support services and offering access to the Virtual Village Hall online community for events and activities. Practical advice on money-saving and energy-saving tips is also available through the guide.

Royal Voluntary Service Ambassador Elaine Paige, who has herself made support calls for the charity, described the positive impact these calls can have. “A warm, friendly phone call can transform someone’s day. Some conversations leave you smiling long after the call ends—something we could all use, especially in winter. For those facing the season alone, there are amazing people ready to remind you that you’re not alone,” she said.

The charity’s support services match volunteers with individuals across the UK for friendly chats, reducing isolation and boosting mental health. Catherine Johnstone CBE, Chief Executive of Royal Voluntary Service, said: “The feedback that conversations with volunteers are helping people to visit their GP less is testament to the value of connection.”

Yakult Marketing Manager Reshma Patel added: “Our research with Royal Voluntary Service shows that one in four adults over 75 feel they’d benefit from practical and emotional support over winter. We are committed to helping people access the Stay Safe, Warm and Well guide to support their overall well-being.”

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