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Health

Omicron ‘challenging all parts of healthcare provision’

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THE INCREASING challenge on healthcare from the Omicron variant is currently affecting all parts of healthcare, including GP, dental, pharmacy and optometry provision, Hywel Dda health board has said in its latest press release.

GP Practices across Carmarthenshire, Ceredigion and Pembrokeshire remain under considerable pressure and as a result, more appointments may be offered over the telephone or online.

The board is giving the following advice to service users: “If you are asked to attend the surgery in person, please do so alone unless you need assistance, and remember to wear a face mask.

“Most Practices have online systems, such as E-Consult or Ask My GP, to allow patients to ask a non-urgent question about their health. Please see your Practice’s website for more information.

“My Health Online remains an online 24/7 option for ordering repeat medication; designed for patient convenience and especially useful for those who are self-isolating or shielding. Patients can register for this through their GP practice. Please allow extra time when ordering prescriptions.

“Telephone triage systems are in place in the majority of surgeries to ensure that a patient speaks to a clinical member of staff about their health.

“If a patient needs to be seen in person, the surgery will make an appointment with the most appropriate healthcare professional for their needs.

“Due to staffing issues we have also seen in recent weeks an impact on service pressures in community pharmacies, dentists and optometrists. We continue to work with all of our Primary Care services to make sure that we are able to provide timely and appropriate care but ask that patience and kindness is shown to staff as they are working very hard to try to deliver the services that patients can normally expect to receive from them. 

“Services may vary depending on individual dental practice circumstances, please ensure that you contact your practice who will be able to advise appropriately.

“You may find that you have to wait a little longer than normal to receive your prescribed medication and we would ask that you allow seven days for any repeat medication.”

Jill Paterson, Director of Primary Care, Community and Long Term Care for Hywel Dda University Health Board said: “We wish to reassure patients that GP services are still available to you. When you contact your practice, you will speak to the most appropriate person for your condition and if you need to be seen in person, you will be given an appointment at the practice.

“It may take longer than normal to get through on the phone and you may wish to contact your doctor’s surgery online, if possible.

“We have had reports of verbal abuse targeted at Primary Care staff and this will not be tolerated; please remember they are working very hard to help their patients and we thank you for your patience at this time.

“Many conditions can be treated over the phone with advice and if required, a prescription can be issued to your nominated pharmacy. Please do not put off seeking treatment.

“Pharmacies offer a wide range of services including treatment for minor ailments. Please be aware that pharmacies are also operating at capacity and you may have to wait longer than usual.”

Responding to the latest Welsh Government press conference and the announcement of additional funding towards easing winter pressures, Darren Hughes, director of the Welsh NHS Confederation, said:

“We welcome the announcement of further funding to support health and care organisations during a time of unprecedented pressures.

“The issues in social care have not gone away but have been exacerbated by the latest wave of the virus. Health and care services continue to work together in innovative ways to both help prevent hospital admissions and support the discharge of as many medically fit patients as is possible, given the constraints.

“It’s important we recognise that all parts of the system are experiencing extreme levels of demand at a time of record high staff absences: not just in our hospitals but in GP surgeries, pharmacies and the community, too. Although Covid hospitalisations aren’t at the highest they’ve been throughout the pandemic, in part thanks to the vaccination programme, GPs are absorbing much of this demand as many patients turn to them for support with Covid symptoms.

“The coming weeks will be some of the most challenging in the NHS’ history as it seeks to absorb the pressure of the Omicron wave amid huge demand and the challenge of significant staff absences.

“This is why the NHS needs you to access services in the right place at the right time, to make sure emergency health services are available for those who need life-saving care.”

Health

Eluned Morgan on NHS: ‘I’ve listened, I’ve heard, I’m making it happen’

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FIRST Minister Eluned Morgan is set to announce an additional £22 million to tackle NHS waiting lists, bringing the total funding commitment to £50 million in a bid to address the longest delays in NHS Wales.

The announcement will form a key part of her speech at the Welsh Labour Conference on Saturday in Llandudno, marking her first as Welsh Labour Leader. Morgan will emphasise the strength of partnership between the Welsh and UK Labour Governments, showcasing their shared commitment to delivering for the people of Wales.

The funding pledge comes two weeks after Rachel Reeves unveiled a historic £21 billion funding settlement for the Welsh Government—the largest since devolution. Drawing on her summer listening tour, where she engaged with thousands across Wales, Morgan will declare: “I’ve listened, I’ve heard, I’m making it happen.”

Focus on NHS and Green Growth

During her tour, the First Minister heard the pride people feel for the Welsh NHS and its workforce, as well as the importance of safeguarding its future. Today’s funding boost underscores Welsh Labour’s commitment to addressing key issues, distinguishing it as the only party serious about governance and delivery.

In addition to NHS investment, Morgan will highlight her administration’s ambitions for green jobs and growth. Five new renewable energy projects are set to be unveiled, alongside plans to streamline infrastructure planning by 12 weeks—a move aimed at accelerating progress in Wales. These initiatives are expected to create hundreds of skilled jobs, reinforcing Labour’s commitment to a greener, more prosperous future.

Conservative Perspective on NHS Wales

The Welsh Conservatives have expressed concerns regarding the current state of NHS Wales. They have highlighted issues such as prolonged waiting lists and underfunding, attributing these challenges to longstanding Labour governance. In a recent statement, the Welsh Conservatives emphasized the need for increased investment and support for NHS staff, proposing the establishment of an NHS Covenant to guarantee such commitments.

Additionally, the Welsh Conservatives have criticized the Labour Government for not allocating the full Barnett consequential funding to the Welsh NHS, arguing that this shortfall has exacerbated existing challenges within the health service.

Delivering for Wales

The Conference will celebrate the achievements of the Welsh Labour Government while setting out its future priorities. From tackling NHS challenges to driving renewable energy development, the event will demonstrate Morgan’s focus on the issues that matter most to the people of Wales.

Eluned Morgan’s speech is expected to reaffirm Welsh Labour’s ambition to lead with purpose, listening to the public and working closely with the UK Labour Government to deliver tangible results.

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Health

Phone calls to reduce GP visits for 42% of patients this winter

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NEW research from the Royal Voluntary Service has shown that a simple phone call could significantly impact well-being, reducing GP visits by 42% among patients who receive regular telephone support.

The charity urges those feeling isolated this winter, particularly the elderly, to use telephone support services as a way to improve health and free up GP appointments, potentially reducing waiting times. It is estimated that if people experiencing loneliness in later life reduced their GP visits by just one appointment a year, this could free up 588,000 appointments annually.

As winter approaches, the Royal Voluntary Service reports that isolation can sharply increase, especially for adults over 75, with nearly half (47%) of people in this age group feeling lonelier in the colder months. Among those who live alone, one in six say they feel forgotten during winter, and 20% report having no one to turn to for emotional support.

In addition to loneliness, older generations face several winter worries, including increased heating costs, cited by 55% of respondents, and reduced ability to go out, which 29% said they dreaded as winter sets in.

To address these challenges, Royal Voluntary Service has launched the Stay Safe, Warm and Well campaign in partnership with Yakult. The campaign provides a guide for practical and emotional winter preparation, encouraging sign-ups for telephone support services and offering access to the Virtual Village Hall online community for events and activities. Practical advice on money-saving and energy-saving tips is also available through the guide.

Royal Voluntary Service Ambassador Elaine Paige, who has herself made support calls for the charity, described the positive impact these calls can have. “A warm, friendly phone call can transform someone’s day. Some conversations leave you smiling long after the call ends—something we could all use, especially in winter. For those facing the season alone, there are amazing people ready to remind you that you’re not alone,” she said.

The charity’s support services match volunteers with individuals across the UK for friendly chats, reducing isolation and boosting mental health. Catherine Johnstone CBE, Chief Executive of Royal Voluntary Service, said: “The feedback that conversations with volunteers are helping people to visit their GP less is testament to the value of connection.”

Yakult Marketing Manager Reshma Patel added: “Our research with Royal Voluntary Service shows that one in four adults over 75 feel they’d benefit from practical and emotional support over winter. We are committed to helping people access the Stay Safe, Warm and Well guide to support their overall well-being.”

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Health

Over 1500 patients in Wales blocked from leaving hospital

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THE First Minister Eluned Morgan has been pressured on her government’s failure to clear hospital beds in Wales, leading to delays for people seeking urgent medical care.

According to a report from BBC Wales, there are currently 1,600 patients across Wales waiting to be discharged from hospital compared to England where there are currently 12,000.

However, when comparing population sizes, it’s revealed that Wales is performing worse than its closest neighbour, with 0.05% of the population of Wales stuck in hospital beds compared to 0.02% in England.

The Welsh Labour government have been criticised for their failure to clear out backlogs in the system,

The Liberal Democrats have now called on the Welsh Government to provide urgent social care funding to local authorities to help alleviate pressures on the NHS in Wales.

Speaking in the Siambr on Tuesday, The Leader of the Welsh Liberal Democrats Jane Dodds MS described how over twenty years of Welsh Labour government in Wales had let to a “desperate situation in our NHS, with services nearing breaking point.

Welsh Labours refusal to change their approach and fix a system clogged up by mismanagement is directly responsible for the current situation faced by thousands of patients.

Delays in discharging patients from hospitals are placing huge pressures on both staff and those awaiting care, but there is a way out of this mess and the answer lies in social care.

I have been told by numerous professionals working in healthcare that the first step towards fixing our NHS is made by providing local authorities with the funding to fix social care services within their respected areas.

By dedicating adequate investment into our social care services, we can make life easier for patients discharged from hospital while also lifting the strain on health services throughout Wales.”

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