News
‘Handyman’ took money from elderly victims but failed to do any work

A ‘HANDYMAN’ who took money from two elderly couples but never turned up to do any work has admitted a series of unfair trading charges.
Denzil Michael Thomas – also known as Mick Thomas – took deposits for the work before firing off a host of excuses and ignoring calls and questions from the victims.
Thomas appeared before magistrates in Haverfordwest on January 13 and pleaded guilty to five offences under the Consumer Protection Unfair Trading Regulations 2008 following an investigation by Pembrokeshire County Council’s Trading Standards team.
Magistrates heard that this was Thomas’ fourth appearance in court for breaching consumer protection law.
The first couple contacted Thomas after seeing an advert for ‘Branching Out Garden Services’ in a local shop.
Thomas, of St Mark’s Close, Merlins Bridge, visited and agreed to carry out work totalling £460.
The victims asked for a copy of the contract but it never materialised.
Thomas asked for half of the money up front to purchase materials but had to settle for £70 which was all the couple had.
Thomas then failed to return to complete the work – giving the victims a series of excuses claiming he was waiting for materials, his van had broken down and that a workmate could not accompany him ‘due to social distancing’.
The couple then contacted Thomas to cancel and asked for the £70 to be refunded.
Despite numerous phone calls and promises, the money was never refunded. The victims even offered to drive to his home to collect the money.
At various times Thomas told them he lived at Eglwyswrw and then at Llangoedmor.
The second complainants contacted Thomas about replacing a short length of wooden fence using wire and metal posts that had already been purchased.
Thomas gave a verbal estimate of £900 and said he would need a payment of £280 to start work the following week.
A cheque was written and cashed but no paperwork was handed over.
Thomas did not return and stated the work would begin the following week.
A ‘self-isolation period due to Covid’ followed and when the complainant opted for a refund Thomas claimed a family member would draw the money out and arrange to meet the couple to hand it over.
Thomas said he wanted to do it that way rather than posting the cash as he wanted a receipt.
Thomas phoned the complainant to say his son would phone him to drop off the money shortly but nothing further was heard from him
Thomas admitted:
- two offences of contravening the requirements of professional diligence (one for each couple),
- two offences of making a misleading omission of failing to provide a contract with material information that he has a duty to provide, including details of the contract, the address and contact details of the business and the consumer right to a 14 day cooling off period (one for each couple)
- one offence of making a misleading claim as to the geographical or commercial origin of the business.
Magistrates sentenced Thomas to 36 months conditional discharge and ordered him to pay compensation of £70 to the first complainants and £280 to the second complainants.
Thomas must also pay £750 towards the Council’s costs and a victim surcharge of £22.
Sandra McSparron, Pembrokeshire County Council Lead Trading Standards Officer, said: “It is disappointing that despite being previously advised of the legal requirements for doorstep agreements, Mr Thomas knowingly failed to provide consumers with the required paperwork.
“He was quick to call out and take deposits yet giving a refund proved much more difficult.
“He misled these consumers as to the whereabouts of his business to evade any chance of redress and gave them false hope that he would initially refund their money using a smokescreen of excuses.
“I am always grateful to consumers who report instances of doorstep crime.”
News
Angle lifeboat launched twice in one day to assist jet skier and yacht crew

ANGLE RNLI were called out twice on Sunday (April 5) to separate incidents on the water — including a report of a jet skier in difficulty at Hobbs Point and an early morning rescue of a yacht fouled on a mooring in Dale.
The second call of the day came at 5:57pm, when the all-weather lifeboat was launched following several 999 calls reporting a person clinging to the jetty piles at Hobbs Point, Pembroke Dock.
The crew made best speed to the scene, but by the time they arrived, the individual had managed to get themselves out of trouble. A welfare check was carried out, and with no further assistance required, the lifeboat was stood down and returned to station.
Earlier that morning at 6:33am, the crew had launched to assist the crew of an 11-metre yacht in Dale, which had become fouled on a mooring buoy overnight. During their efforts to free the vessel, the yacht’s crew had also lost their dinghy.
The lifeboat reached the scene within ten minutes, and a crew member was transferred aboard the yacht to help resolve the situation. The yacht had been secured by the bow to another buoy, and after several attempts, the RNLI crew member successfully cut the yacht free.
To avoid further risk to the yacht’s crew, the lifeboat’s inflatable Y boat was launched to recover the lost dinghy. With the vessel freed and the dinghy recovered, the yacht crew carried out checks to ensure their steering and propeller were functioning correctly before continuing their journey.
The lifeboat was back at station and ready for further service by 8:00am.
Education
Councils spend £78 million on supply staff amid teacher shortage

WELSH GOVERNMENT FACES SCRUTINY OVER AGENCY SPENDING
A RECENT investigation has revealed that 16 out of 22 Welsh councils spent over £78 million on agency staff for supply teachers and teaching assistants during the 2023/24 academic year. The data, obtained through Freedom of Information requests by the Welsh Conservatives, highlights the growing reliance on temporary staff in schools across Wales.
The Welsh Conservatives have criticized the Labour-led Welsh Government for not tracking this expenditure and argue that funds would be better invested in recruiting and retaining permanent teaching staff. Shadow Education Secretary Natasha Asghar MS stated, “The staggering costs incurred by councils across Wales on agency staff makes it difficult to see any value for money from the taxpayers’ perspective.”

Challenges in recruitment and retention
An Estyn report from earlier this year underscores the challenges in teacher recruitment and retention, particularly in secondary schools and Welsh-medium education. The report notes a significant decline in the number of applicants for teaching positions, with some schools needing to advertise multiple times to fill vacancies. This shortage has led to situations where staff are teaching outside their areas of expertise, potentially impacting the quality of education.
Government initiatives and responses
In response to these challenges, the Welsh Government has implemented measures to support supply staff and address recruitment issues. A new national framework contract for agency staff was established in September 2023, aiming to enhance professional learning opportunities and employment safeguards for supply teachers .
Additionally, the government has initiated a pilot National Supply Pool in Ynys Môn, allowing supply teachers to be directly employed by local authorities, granting them access to the Teachers’ Pension Scheme. While this model shows promise, its broader implementation across Wales faces logistical challenges .
Union perspectives
Teaching unions have expressed concerns over the high expenditure on agency staff. A representative from a teaching union described the £78 million spent as a “shocking waste of money,” emphasizing the need for sustainable solutions to staffing shortages.
Local authority views
Local councils, responsible for staffing in schools, have defended the use of agency staff as a necessary measure to cover absences and maintain educational continuity. A Cardiff Council spokesperson noted that schools employ agency staff for various reasons, including covering short-term absences and meeting temporary demands during recruitment processes.
Conclusion
The significant expenditure on agency staff highlights the ongoing challenges in teacher recruitment and retention in Wales. While the Welsh Government has taken steps to address these issues, including new frameworks and pilot programs, the effectiveness of these measures remains to be seen. Stakeholders across the education sector continue to call for comprehensive strategies to ensure sustainable staffing and high-quality education for students.
Community
Residents thanked as Carmarthen gas works completed on time

ESSENTIAL upgrade works to gas pipes in King Street, Carmarthen, have been completed on time and to plan, Wales & West Utilities has confirmed.
The project, which began in early January, was part of the company’s programme to ensure a safe and reliable gas supply for homes and businesses in the area—now and for years to come.
The company worked closely with Carmarthenshire County Council to coordinate traffic management throughout the scheme and minimise disruption.
Adam Smith, who managed the project for Wales & West Utilities, thanked local residents and traders for their patience.
He said: “We’d like to thank the local community for bearing with us while we completed this essential work.
“While most of the gas network is underground and out of sight, it plays a central role in everyday life—from heating homes and cooking meals to running hot baths. We understand how important it is that the supply is safe, reliable and there when you need it.
“This work will keep gas flowing safely to homes and businesses today, while also helping to prepare the network to carry hydrogen and biomethane in future, supporting the journey to a greener energy system.”
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