Community
Centre scores in Quest scheme
A PEMBROKESHIRE leisure centre has scored highly in a national quality assessment scheme. Haverfordwest Leisure Centre was rated Quest Plus-Good by Quest’s independent assessors. In particular the assessors highlighted the centre’s swimming lessons, lifeguarding and health and safety management – which were all scored as “Excellent”. Quest – The UK Quality scheme for sport and leisure – is designed by the industry for the industry to help leisure teams improve the quality of service they provide customers. Over the last year, the centre has been subject to several mystery visits and been rigorously assessed over two days in aspects of leisure management. Sian Fair, Centre Manager, said its high score was a fantastic achievement and the result of a real team effort. “Quest is much more than a tick box exercise; it is an ongoing programme to improve our facility for both staff and customers, and a great way to demonstrate our achievements,” she said. Chris Payne, Pembrokeshire Leisure Services Manager, said: “By meeting Quest’s high standards, Haverfordwest Leisure Centre has shown its commitment to providing quality facilities and service to its customers.”
Community
Pembrokeshire Trading Standards warn against cold callers after Storm Darragh
TRADING STANDARDS is asking the public to be aware of rogue traders and cold callers who may try to take advantage of the damage caused by Storm Darragh.
“Opportunistic rogue traders may exploit the situation left in Storm Darragh’s wake by persuading residents that their properties require urgent attention such as repairs to fences, replacement of loose roof tiles or the removal of damaged trees,” said Cllr Jacob Williams, Cabinet Member for Planning and Regulatory Services.
“They may apply pressure by claiming that work needs doing immediately to secure the property, charge excessive amounts and insist on up-front payments.
“Paperwork is often not provided or contains incorrect contact details. Often work carried out is of poor quality, and as work proceeds the traders can claim more work is required than is actually necessary.”
Trading Standards advises:
- Not to deal with cold callers offering to undertake work, no matter what claims they make.
- Contact your home insurance provider to see what you are covered for and the procedure for making any claim.
- Speak to family, friends or neighbours for recommendations of tradesmen.
- Obtain several written quotes.
- Be cautious of responding to leaflets dropped at your home, advertisements on social media, trader platforms and online reviews.
- Take time to decide. Reputable traders will not pressurise you to make a decision.
If you see anyone acting suspiciously, are concerned about any traders working or leafleting in your area or have been a victim of a rogue trader yourself you can report it to Trading Standards by contacting Citizens Advice helpline on 0808 223 1133 (or 0808 223 1144 for Welsh speakers), the police on 101 or dial 999 if you feel threatened or intimidated.
Climate
Push to speed up planning process ‘risks sidelining public opinion’
CHANGES to planning law risk sidelining the voice of the public in decisions on significant new energy projects, Senedd Members warned.
Plaid Cymru’s Luke Fletcher said accountability in planning decisions will be undermined by new regulations on major projects, known as developments of national significance (DNS).
Mr Fletcher told the Senedd the regulations will raise the threshold at which energy projects are decided by Welsh ministers from 10MW to 50MW, marking a fundamental shift.
The shadow economy secretary said: “Projects that could have considerable impacts on communities, landscapes and ecosystems will now receive less scrutiny, with the decision making process potentially expedited at the expense of … thorough democratic oversight.
“While we recognise the need for efficiency in the planning system, this cannot come at the cost of transparency and community involvement.”
Mr Fletcher told the Senedd that energy projects under 50MW can have profound effects, so it is vital communities have a meaningful voice.
“Yet these regulations risk sidelining that voice in the interests of speed and convenience,” he warned as he called on the Welsh Government to reconsider the reforms.
Raising concerns about the transfer of decision-making powers from Welsh ministers to appointed inspectors, he said: “Public confidence in the planning process depends on a system that is not only efficient but fair, transparent and open to challenge.”
He supported action to meet net-zero targets but said this must be done in a way that respects the rights of communities and safeguards the natural environment.
Mr Fletcher told the debating chamber or Siambr: “By prioritising speed over scrutiny, these regulations fail to strike that right balance.”
But Rebecca Evans, Wales’ economy secretary, said: “I’m afraid Plaid Cymru seems to have completely misunderstood the regulations which are being debated today.
“The application and determination process doesn’t change at all with the delegation of determinations to inspectors. The community engagement statutory consultees and the policy framework all remain exactly the same.”
Ms Evans, who is responsible for planning and energy, added: “Just to emphasise again that there is no change whatsoever to requirements around community engagement….
“So, the fundamental objection that Plaid Cymru has … doesn’t have any foundation at all.”
She said the regulations are an interim arrangement until the Infrastructure Act, which was passed by the Senedd this year, comes into force in September 2025.
The consenting process for major infrastructure projects will be overhauled under the Act, with the DNS system replaced by a streamlined regime.
The Senedd voted 36-12 in favour of the regulations which will come into force in January.
Community
Museum ‘optimistic’ after budget announcement
NATIONAL museum chiefs expressed optimism despite one of the most difficult years in its history and “major flooding” of the gallery in Cardiff during recent storms.
Jane Richardson, chief executive, told the Senedd’s culture committee that Museum Wales was excited for the future after the Welsh Government’s draft budget announcement.
She said: “We’re in a very, very different place today than we were a year ago…. we’ve been through an extraordinarily difficult year, one of the most challenging in the museum’s history.”
She stated the museum received a 3.5% or £900,000 uplift in day-to-day revenue spending, adding that employer national insurance hikes will cost about £500,000 over the year.
“We really needed about £2m as a standstill position so it is a bit of a shortfall,” she warned as she appeared before the committee for annual scrutiny on December 11.
Ms Richardson said the museum fared better on capital allocations for long-term investment, with an indication of £8m for museums in Cardiff, Swansea and Llanberis.
She told the committee: “It’s fantastic news, that money will make a really big difference. The concern we will have is how quickly we will be able to draw down that money.”
Ms Richardson, who was appointed in November 2023 shortly before a 10% cut to the museum’s budget, called for more flexibility on the museum’s project-based funding.
She pointed to the example of £1.3m announced by the Welsh Government in May for urgent repairs at National Museum Cardiff, with a grant letter arriving on December 10.
She said: “About ten days ago we had major flooding in the ground floor and into the natural science galleries. Those were spaces we didn’t know were a risk until the day of that flood.
“We desperately needed to undertake surveys to understand where the water’s coming in. So, the business case bounces back and forth over a period of time.”
Last year, Ms Richardson revealed staff were on standby overnight to move priceless art due to the risk of damage and four buckets were placed outside her office door to catch rain.
Labour’s Alun Davies, a former minister, raised concerns about the “horror show” public bodies continue to face in dealing with the Welsh Government.
He said: “It seems to me that this is almost some sort of bureaucratic nightmare.”
Ms Richardson said business cases of £2m or more can take a year to 18 months as she called for project funding to be incorporated within the museum’s core grant.
Plaid Cymru’s Heledd Fychan, who worked at the museum until her election in 2021, pressed the executive about redundancies over the past year.
Ms Richardson said the museum lost one in six staff, with 144 roles made redundant.
Asked about morale, she replied: “It has been a difficult year and there have been some dark times for our colleagues but, on the whole now, I would say morale is improving significantly.
“And there is a real sense of excitement looking forward … there’s a strong team ethos that we’ve come through together.”
Ms Richardson told the committee the museum has listened to, and sought to address, concerns about fewer people being left with the same amount of work.
The chief executive, who has dealt with four ministers in one year, confirmed site closures, further redundancies and entry charges are no longer on the table following the budget.
But she suggested charges will be introduced for underground tours at Big Pit after a trial. “That goes beyond the traditional free entry model for a museum,” she said.
Mr Davies raised concerns about fees creating a barrier to access, saying it amounts to an entry charge because most people go to Big Pit to go underground.
Ms Richardson replied: “It’s very difficult to be an organisation that has its budget cut so radically and is told it cannot generate income from the very few opportunities it has.”
She added: “I don’t have any concerns about whether this will be the right thing to do and I will be recommending it to the board on behalf of the team at Big Pit who feel the same.”
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