News
Contact Centre celebrates 20 years of helping Pembrokeshire public
A SMALL and dedicated team of helpful staff at the heart of Pembrokeshire County Council has been celebrating two decades of providing information and assistance to the public.
The Council’s Contact Centre is often the first port of call for residents and visitors to Pembrokeshire to access the many services offered by the Local Authority.
The team answer around 21,000 telephone calls a month plus about 3,600 digital enquiries on anything from parking and pest control to weddings and waste and recycling.
“The contact centre strives to provide an excellent service to our residents, dealing with phone calls, emails, webchat and digital enquiries for a full range of council services, as well as signposting customers to other agencies and partner organisations,” said Jeremy James, Customer Contact Manager.
Jeremy has worked at the contact centre for 19 of the 20 years it has now been in operation.
He added: “It’s an important milestone for all the team and we look forward to continuing to provide an important service to the people of Pembrokeshire for many more years to come.”

Cllr Neil Prior, Cabinet Member for Corporate Improvement and Communities, said: “Making sure that we are able to provide our residents with easy access to Council services, whether digitally or over the phone, is important, and I’m always impressed by the day-to-day commitment shown by the contact centre team, whether they’re dealing with simple or more complex queries.
“We continue to work hard to try and get it right first-time, and to develop our digital offer to ensure that people can deal with us in the way that they choose.
“This anniversary is a great opportunity to extend our thanks to the team who do their best in a demanding environment on a daily basis.”
You can contact Pembrokeshire County Council by calling 01437 764551 or emailing [email protected]
Climate
Blue sea creatures wash up on Welsh beaches including Tenby
VISITORS to Welsh beaches have been warned not to touch unusual blue sea creatures which have washed ashore along parts of the coastline.
Hundreds of velella velella, commonly known as by-the-wind sailors, have been reported on beaches in Anglesey, Gwynedd and Tenby.
The small, bright blue marine creatures are free-floating hydrozoans and are related to Portuguese man o’ war, sea anemones and corals.
They get their name from a small sail-like structure on their body, which catches the wind and carries them across the surface of the sea.
One was spotted on Tenby South Beach on Tuesday (Jun 16), where beachgoer Maxine Allinson described it as “fantastic” and “like a crystal”.
Marine experts say the creatures are often seen after changes in currents or stormy weather, which can push large numbers ashore at the same time.
Although they are much smaller and less dangerous than Portuguese man o’ war, they do have stinging cells.
Their sting is usually mild, but people are being advised not to pick them up, especially as contact with the face, lips or sensitive skin could cause pain or tingling.
Experts also warn that the stinging cells can remain active even after the creatures appear to be dead on the beach.
The advice is to admire them from a safe distance and leave them where they are.
Caption: Maxine Allinson spotted a velella velella on Tenby South beach Tuesday
Local Government
Mayor to hold drop-in session for Haverfordwest residents
HAVERFORDWEST residents will have the chance to raise ideas, concerns and local issues directly with the town’s mayor this week.
Cllr Randell Izaiah Thomas-Turner will hold a Talk to Your Mayor session on Thursday, from 12:00pm until 2:00pm.
The initiative is aimed at giving residents an opportunity to speak directly with the mayor about matters affecting the town and wider community.
Cllr Thomas-Turner said communication and engagement were “vital”, adding that the session was about listening to local people, working together, and ensuring every voice had the opportunity to be heard.
Anyone wishing to book an appointment is asked to contact the Haverfordwest Town Council town clerk.
The mayor said: “Together, we can continue building a stronger and more connected community. Together we can make Haverfordwest the best in the west.”

News
Senedd rejects Reform call to end Welsh Government international spending
THE SENEDD has rejected a Reform UK motion calling for an end to all Welsh Government international spending, after a heated debate which saw several Members walk out of the chamber.
The motion, tabled by Reform MS Llŷr Powell, was defeated by 48 votes to 37 on Wednesday (Jun 17).

An amended motion, backing Wales’ reputation as an “internationalist, tolerant and outward-looking nation”, was then passed by the same margin.
The debate followed warnings from Hub Cymru Africa and other campaigners that ending international spending would damage Wales’ global reputation and undermine projects linking Welsh communities with partners overseas.
Reform argued that Welsh Government money should be focused on domestic pressures, including the NHS, schools, transport and the cost of living.
Welsh Conservative leader Darren Millar backed the Reform motion, saying foreign relations and international development were matters for the UK Government rather than Cardiff Bay.
But Plaid Cymru and Welsh Government speakers rejected that argument, saying Wales’ international work supported trade, public services, education, health partnerships and the country’s reputation abroad.

The debate became heated after comments by Reform MS Joe Martin, who criticised overseas schemes including beekeeping and tree-planting projects in Uganda.
Several MSs left the Siambr during his contribution, with the Llywydd later urging Members to reflect on the tone of the debate.
Hub Cymru Africa had said before the vote that Wales’ international solidarity budget represented a tiny fraction of overall spending and helped deliver work in public health, climate action, women’s empowerment and sustainable development.
The organisation said the vote was an opportunity for the Senedd to reaffirm Wales’ place in the world.
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