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Pembrokeshire charities encouraged to safeguard donations and resources against fraud

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WITH Charity Fraud Awareness Week taking place between November 27 and December 1, Ansvar, a leading specialist insurer for the charity, not-for-profit and faith sectors, is raising awareness about how organisations across Pembrokeshire can be proactive to protect their assets, reputation, and beneficiaries.

The week serves as a vital initiative to promote understanding about the serious issue of fraud within the charitable sector. From deceptive grant applications to cyber-attacks, and individuals posing as suppliers with ill intentions, fraudulent activities can severely impact resources and reputations.

Sam Ward, Risk & Compliance Consultant at Ansvar, commented: “Charities and not-for-profit organisations play a crucial role in our society and must protect themselves against the nefarious tactics of fraudsters. Preventing charity fraud is not only about protecting financial assets but also maintains the crucial trust needed for the ongoing support of the public and donors.

“Charity Fraud Awareness Week serves as a timely reminder to be vigilant and take proactive steps to preserve valuable resources. We are supporting the work it does to raise awareness and highlight good practice. By providing practical information, we can help charitable organisations protect their assets and continue to make a difference.”

Ansvar’s key strategies that charities and not-for-profit organisations can implement to help protect themselves against fraud are:

Protect assets: Safeguarding physical cash and securing online transactions are paramount. Be aware of the risks in terms of financial transactions and implement strong internal controls to mitigate those risks.

Screen personnel: Ensure the right people are on board, from employees to suppliers. Implement comprehensive vetting procedures for staff and suppliers to identify potential risks.

Train staff: Educate staff about the tell-tale signs of fraud, such as common spelling errors in communication, unusual communication tones, or unexpected urgent requests from unknown sources.

Regularly assess risks: Conduct risk assessments to identify vulnerable areas within an organisation. Knowing where potential risks lie allows charities to implement safeguards and allocate responsibilities appropriately. Multiple individuals should oversee high-risk areas, such as finances, to create a robust system of checks and balances. Ansvar’s online risk assessment guide for charities may help.

Have adequate insurance: Having the right insurance is crucial. Ensure a policy covers the specific risks an organisation faces and be aware of any exclusions. Ansvar’s Sam Ward explains:

“Your insurance broker will be able to help you find the right policy for your specific needs. If you have any doubts, do not hesitate to seek their guidance.”

Cyber-attacks are also a growing concern for charitable organisations. The increasing sophistication of cyber threats makes it challenging to differentiate between legitimate and malicious communications, especially without proper training and processes in place. Charities must invest in cybersecurity measures to protect sensitive data and maintain the trust of their donors.

Sam Ward underscores the importance of these measures: “Fraud, including cyber-attacks, is a very real threat. Charity Fraud Awareness Week is a reminder for charities to fortify their defences against deceptive activities, and we are encouraging charitable and not-for-profit organisations to take proactive measures to protect themselves. By implementing practical steps, charities can continue their invaluable work and ensure that funds entrusted to them are used for their intended purposes.”

Entertainment

River-themed lanterns light up Cardigan in spectacular parade

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THOUSANDS of people flocked to Cardigan on Monday (Dec 18) for the much-anticipated Giant Lantern Parade, hosted by Small World Theatre. Originally scheduled for Dec 6, the event was postponed due to Storm Darragh but proved to be a dazzling highlight of the festive season in Ceredigion.

The parade, inspired by the River Teifi, received financial support from the UK Shared Prosperity Fund as part of the Cynnal y Cardi Community Fund, administered by Ceredigion County Council. The festivities drew crowds from near and far, with Cardigan’s mayor, Cllr Olwen Davies, among those in attendance.

Leading the procession were the vibrant beats of Pembrokeshire-based Samba Doc and stunning giant feature lanterns. The parade snaked through the town and down to the quayside, where thousands of spectators enjoyed the spectacle. Larger-than-life lantern creatures crafted by pupils of Ysgol Uwchradd Aberteifi and pyramid lantern displays created by pupils from Ysgol Gynradd Aberteifi, Ysgol Llechryd, Cardigan youth groups, and the public added to the event’s charm.

This year, Cardigan is also hosting a Festival of Light, offering a series of festive attractions. In addition to the Lantern Parade, Small World Theatre has curated a Light Trail that runs from 4:30pm to 9:00pm daily, showcasing illuminated lanterns on buildings, creative light displays, and artworks throughout the town. Local independent cafes, shops, and galleries have joined in the festive spirit, decorating their windows to welcome visitors until Christmas.

Cllr Clive Davies expressed his excitement about the festivities:
“We’re delighted to have so many brilliant events happening in Cardigan, and the Giant Lantern Parade is exceptional. Congratulations to Small World Theatre and the community.”

Ann Shrobree, Director of Small World Theatre, thanked everyone involved:
“Thanks to everyone who helped—Ceredigion County Council, Cardigan Town Council, marshals from Cardigan Show and Barley Saturday Committees, Cardigan Castle, and our brilliant volunteers and first aiders. Samba Doc, fire juggling performers, and so many more came together to create a very special event for all.”

This year’s Lantern Parade has cemented its place as a cherished tradition, lighting up Cardigan and spreading festive joy across the community.

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Business

Pembrokeshire care home group hit by £150,000 budget blow

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A COMPANY with six care homes in Pembrokeshire has revealed it is facing a £150,000 financial hit due to controversial Budget measures.

The hikes in National Insurance contributions, combined with an increase in the Real Living Wage, are set to cause “12 months of instability,” according to Mike Davies, managing director of Sunset West Care Homes’ holding company, Dale Roads Group Ltd.

The group operates six care homes, including Langton Hall Residential Home in Fishguard, Pen-Coed Residential Home in Saundersfoot, and Woodfield Nursing Residential Home in Narberth. Other homes in the group are Woodland Lodge Residential Home in Tenby, Torestin Care Home in Tiers Cross near Haverfordwest, and Pembroke Haven in Pembroke Dock.

Mr Davies warned that struggling care homes may need to ask families to help cover the cost of care for their loved ones.

He is supporting a new campaign launched by Care Forum Wales (CFW), which calls for social care to receive an NHS-style exemption from National Insurance increases or emergency financial support to prevent care homes and domiciliary care providers from going bust.

Save Social Care campaign

CFW chair Mario Kreft MBE is leading the Save Social Care, Save the NHS campaign, highlighting the issue in letters to Welsh MPs, Senedd members, First Minister Eluned Morgan, and Health Minister Jeremy Miles. Similar letters have also been sent to Prime Minister Keir Starmer and Chancellor Rachel Reeves.

The campaign, supported by the Five Nations Group, warns that third-sector providers, including charities and hospices, face serious risks due to the Budget measures.

Mr Davies shared these concerns, stating that Sunset West Care Homes is looking at an additional bill of more than £130,000 just to cover National Insurance increases. Additionally, the group expects to incur an extra £18,000 annually to cover Statutory Sick Pay costs.

With 169 registered beds across the group, Mr Davies said further financial strain from wage increases could push care homes to the brink unless additional funding is provided by the Welsh and UK governments.

He said: “Operating during Covid stretched staff resources to their limits. Now, with these additional Budget costs, we are facing a snapshot of the challenges ahead.

“If costs remain as projected, we anticipate an extra £130,000 for National Insurance contributions alone. This doesn’t even account for the wage increases yet.”

“Uncharted territory”

Mr Davies warned that the social care sector in Pembrokeshire could face instability, with smaller operators struggling to survive.

He said: “We’ve already seen care home closures, and the likelihood is that smaller operators will find it even more difficult going forward. We are relying on additional funding to meet these new costs.

“Eighty per cent of our occupancy in the county comes from local authority placements. If there’s a shortfall, families might need to provide additional voluntary contributions.”

National funding crisis

CFW has calculated that the care sector in Wales faces a £150 million funding gap due to Budget measures, including a 1.2% rise in employer National Insurance contributions, a cut to the Secondary Threshold to £5,000, and a 5% increase in the Real Living Wage to £12.60.

Mario Kreft MBE said: “It represents a 37% increase in employer NIC for a member of staff earning £25,000 a year. This is effectively a tax on publicly funded care and on working people, which will ultimately impact families.”

Mr Davies echoed these concerns, adding: “We’ve discussed funding issues with local authorities, but they don’t have the money either. It’s going to have to come from the Welsh Government and Westminster.”

Pictured: Sunset West Care Homes group managing director Mike Davies says Budget measures will hit care homes hard (Pic: Sunset/Herald)

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Community

Tips for coping with Mental Health challenges this Christmas

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CHRISTMAS is often hailed as the “most wonderful time of the year,” but for many, it can bring stress, loneliness, or financial strain, impacting mental health in various ways. Mind Cymru has shared advice to help those struggling during the festive season.

Why Christmas Can Be Challenging

The holiday season can feel overwhelming for numerous reasons:

  • Stress and Expectations: The pressure to celebrate while managing personal challenges.
  • Difficult Memories: Reflecting on the past or worrying about the new year.
  • Financial Strain: Rising costs can make the season harder to navigate.

Sue O’ Leary, Director of Mind Cymru, explains:
“Christmas is a time to celebrate, but it can also magnify feelings—sometimes in a challenging way. It’s important to remember it’s okay to feel this way, and there is support available.”

Tips for Coping

Looking After Yourself

  • Be patient with yourself—it’s normal to find Christmas difficult.
  • Set boundaries and say no to unhelpful activities.
  • Take time out to focus on non-Christmas-related things.
  • Remember: the season won’t last forever.

Talking to Others

  • Let people know if you’re struggling and how they can help.
  • Access online communities like Mind’s Side by Side for support.
  • Communicate your preferences for festive activities.

Managing Relationships

  • Plan responses to uncomfortable questions in advance.
  • Agree on budgets or schedules beforehand to ease tensions.
  • Create distance if you’re with people you’d rather avoid.

Planning Ahead

  • Prepare items that help you feel comfortable, especially in unfamiliar settings.
  • Avoid triggering places or activities if possible.
  • Make a list of services with their Christmas opening hours.
  • Ensure you have enough medication to last through the holidays.
  • Plan something enjoyable for after Christmas to look forward to.

Where to Find Support

If you’re struggling, help is available:

  • Mind Helplines: Visit Mind Helplines (closed on Christmas Day, Boxing Day, and New Year’s Day).
  • Side by Side Online Community: Available 24/7 at Side by Side.
  • Samaritans: Call 116 123 (freephone). The Welsh language line is open 7pm–11pm daily.
  • SHOUT Crisis Text Service: Text SHOUT to 85258, available 24/7.
  • Coping with Money Worries: Visit the Mind website for advice.

Christmas doesn’t have to be perfect, and it’s okay to prioritize your well-being. Mind Cymru reminds everyone that support is always within reach.

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