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Welsh drinking water quality failures caused by home plumbing

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DRINKING water supplies in Wales are overwhelmingly high quality, with 99.97 per cent of water supplied to homes and businesses passing crucial water quality tests, according to the Drinking Water Inspectorate’s annual report.

However, routine water samples conducted by water companies reveal more than a third of tests which fail to meet the standard were caused by poor internal plumbing. This included the presence of bacteria and chemicals as well as taste and odour problems.

Poor plumbing practices and unsuitable fittings are one of the main causes of drinking water quality being affected, after it has been transferred safely from water mains into people’s homes.

Using unsuitable or non-compliant products can allow bacteria to form. In one such case in Wales, a shower head fitting had been attached to a kitchen tap, causing bacteria to grow inside the attachment.

Householders are advised to only install compliant plumbing products. To be compliant with the Water Supply (Water Fittings) Regulations, products must be tested to ensure they meet standards and are fit for use.

Now WaterSafe, the UK register for approved contractors working with drinking water, is urging homeowners and property managers to always employ someone who is officially approved to work on their plumbing system – to help maintain the quality of their drinking water.

Julie Spinks, Director at WaterSafe, explains: “Using a WaterSafe approved contractor for any work on your water supply pipe or internal plumbing is one of the easiest ways to help protect you and your family.

“Simple plumbing tasks can make a big difference, such as making sure that your taps are clean and in good working order, and never fitting any unapproved device to them, such as shower heads.

“Using a WaterSafe approved plumber gives customers reassurance that they are using a competent and qualified professional to maintain high-quality drinking water within their homes.”

Marcus Rink, Chief Executive of the Drinking Water Inspectorate, explains: “Overall, drinking water in England is extremely high quality, meeting 99.97% compliance with the required standard.

“It’s important that we are not complacent as our annual report details more than a third of the samples which failed to meet the required standard were due to problems with internal plumbing.

“We’d caution people to avoid unqualified installers who may inadvertently cause water supplies to become contaminated, and to instead choose a suitably qualified, approved, plumber.

“Consumers should use an installer who is approved through a national accreditation body for competent and qualified installers, such as WaterSafe.”

The annual water quality reports summarise the results of the hundreds of thousands of water quality tests which UK water companies carry out each year on the water they supply from water treatment works and clean water storage tanks, to customers’ own homes.

These tests are analysed at specialist laboratories, with the results reported to water watchdog, the Drinking Water Inspectorate.

Community

Festive creativity shines as Kurtz MS meets card competition winner

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SAMUEL KURTZ, Member of the Senedd for Carmarthen West and South Pembrokeshire, visited Pembroke Dock Community School on Friday 12th December to present a prize to the winner of this year’s Christmas Card Competition.

The competition invited pupils to design a festive Christmas card, with entries received from schools across the area. The standard of artwork was exceptionally high, showcasing the creativity, imagination and talent of young people in the community.

During the visit, Samuel Kurtz congratulated the winning pupil and thanked all those who took part, as well as the teachers and staff who supported the competition. Each child who entered also received a certificate in recognition of their hard work and effort.

Speaking after the presentation, Samuel said, “It was a real pleasure to visit Pembroke Dock Community School today and announce the winner of my Christmas Card competition. This year the winner is Mair Moseley, aged 10, and she designed a wonderful Santa image that really stood out. She has won a chocolate selection set and a £20 book token to enjoy over Christmas.”

He added, “ The creativity and enthusiasm shown by all the children was fantastic, and it made choosing a winner extremely difficult. I want to congratulate all the entrants and thank the staff for their ongoing support.”

Pembroke Dock Community School Headteacher, Mrs Katie Crockford-Morris, added, “We were delighted to welcome Samuel Kurtz MS to the school to present the prize. The children thoroughly enjoyed taking part in the competition, and they were incredibly proud to receive their certificates.”

The winning design will now be used as Samuel Kurtz’s official Christmas card this year, with one copy already on its way to His Majesty, King Charles.

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Charity

Two Welsh families fund Childline across the UK on Christmas Day

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Joint £40,000 gift ensures vital support is available when children need it most

TWO Cardiff families have joined forces to fund the NSPCC’s Childline service across the whole of the UK on Christmas Day, ensuring children have somewhere to turn during one of the toughest times of the year.

The Peterson family and the Bowles family are each donating £20,000 as part of the charity’s One Unforgettable Day project. Their combined £40,000 contribution will cover the entire cost of running Childline for 24 hours on 25 December.

Childline operates 12 bases nationwide and offers a free, confidential service to anyone under 19, available day and night, 365 days a year. The festive period is often one of the most demanding for counsellors and volunteers; between 24 December 2024 and 4 January 2025, Childline delivered 4,261 counselling sessions.

Young people reach out to Childline for a range of reasons at Christmas, including mental health struggles, family tensions, financial worries, loneliness, and increased risks of abuse or domestic violence. With schools closed and regular support networks unavailable, demand for help typically rises.

Childline relies heavily on donations, fundraising and charitable partnerships. The support of Alan, Maggie and Hywel Peterson, and Nathan and Claire Bowles and their four children, will ensure counsellors are available throughout Christmas Day for any young person who needs them.

Hywel Peterson MBE, Chair of the NSPCC Cymru Fundraising Board, said:
“It’s an honour to help fund Childline across the whole of the UK this Christmas. This joint donation will ensure our dedicated staff and volunteers are there to support any child who needs us.”

Cardiff entrepreneur Nathan Bowles added:
“We know that Christmas can be a difficult time for some children, so our family is delighted to be joining forces with the Petersons this year to support this vital service.”

Louise Israel, Childline team manager at NSPCC Cymru’s Cardiff base, said:
“While children and young people need Childline all year round, we speak to many who find this time of year particularly difficult. It is only with the support of such generous people as the Peterson and Bowles families that our staff and volunteers can continue to be here throughout the Christmas holidays. This kindness will genuinely make a difference.”

Children can call Childline free on 0800 11 11 or visit www.childline.org.uk.
Anyone concerned about a child’s welfare can contact the NSPCC Helpline on 0808 800 5000 or visit www.nspcc.org.uk for advice.

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Crime

Man charged with strangulation and assault offences after October incident

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A MAN recorded in court as having no fixed abode has appeared before magistrates charged with intentional strangulation and two further assault offences.

Michael Sudbury, 50, whose address was not read out in court, but in Herald records is Glan Hafan, Llangwm, appeared before the bench facing multiple charges.

The charges relate to an incident on 22 October 2025 and include:

  • Intentional strangulation, contrary to section 75A of the Serious Crime Act 2015
  • Common assault
  • Assault by beating

No further details of the alleged incident were opened in court, and no plea was entered at this stage.

Sudbury was remanded on conditional bail, with the case listed to return to magistrates later this month.

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