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More complaints about ATEB parking tickets at Dew Street car park

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THE PEMBROKESHIRE HERALD has received a letter from Andrew Phillips, a concerned parent. He contacted this newspaper to complain about the unexpected and, in his opinion, unfair parking charges imposed by ATEB at the Dew Street car park in Haverfordwest.

The incident occurred during a Christmas concert at St Mary’s Church, where Mr. Phillips, accompanied by his little boy, parked in what was once a free car park, assuming Sundays were exempt from charges.

Shockingly, he said, a £60 fine arrived at his doorstep, a bitter pill to swallow during the already challenging festive season.

Mr. Phillips, who is registered blind, emphasised that he utilised a disabled badge and attended the charity concert, expecting a sense of community support from ATEB, a housing association supposedly dedicated to the welfare of Pembrokeshire residents. Instead, he expressed his disappointment in what he perceived as ATEB’s greed, questioning if the fines were a means to fund their library project.

This recent incident sheds light on a broader issue that has plagued Haverfordwest for some time.

Last year, ATEB’s decision to introduce pay and display at the Dew Street old library car park stirred controversy. The local newspapers, including The Herald, reported that only two out of 17 properties adjacent to the site were granted pick-up and drop-off access, with a mere 15-minute grace period.

ATEB justified this by stating these two properties had a legal right of way.

In response to community concerns, ATEB clarified that other properties with a legal right to access, evidenced in house deeds, could apply for a grace period on a case-by-case basis. However, this solution did little to assuage the growing discontent.

The Dew Street car park, once a symbol of free parking in Haverfordwest, became subject to charges following ATEB’s acquisition from Pembrokeshire County Council in late 2022.

An additional hiccup arose when incorrect tariffs were displayed on the signage in October 2022. ATEB acknowledged the error, attributing it to a miscommunication with ATEB’s contractor, ParkingEye, and assured the public that corrections were underway.

The introduction of parking charges, coupled with mismanagement of tariff displays, has left the community disillusioned.

As locals brace themselves for the end of an era and the imposition of up to £150 annual parking permits, questions arise about the impact on the less fortunate during these challenging financial times.

The Dew Street car park, once a communal space, is now marred by frustration and resentment. As ATEB continues its development plans for the old library complex, the community is left to grapple with the unintended consequences of parking charges that seem to disproportionately affect those who can least afford them.

In the spirit of the season, as families come together to celebrate, the community of Haverfordwest finds itself divided by parking woes, a bitter reminder that the joy of the holidays can be overshadowed by the burden of unexpected fines.

The cry for fairness echoes in Andrew Phillips’ letter, urging a closer look at the impact of ATEB’s parking policies on the people of Pembrokeshire.

Many are asking why does there need to be parking charges at all?

ParkingEye is also striking elsewhere in west Wales. People parking in a Cardigan town centre car park are now in danger of receiving a £100 notice following the introduction of the Parkingeye system in Coleg Ceredigion.

 

Community

Homeless people in Pembrokeshire at risk as heatwave continues

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HOMELESS people in Pembrokeshire are being offered extra support as Wales continues to face extreme heat.

The Wallich, which runs rough sleeping outreach and drop-in support in Haverfordwest, said people sleeping rough, living in cars, or staying in poor quality temporary accommodation are among those most at risk during the heatwave.

Outreach teams are helping people stay safe by offering water, sun cream, hats, wet wipes and other essentials.

Jamie-Lee Cole, Strategic Communications Lead for The Wallich, said: “People on the streets and living in poor quality or temporary housing are the most affected by climate change.

“They are the most exposed to extreme weather events like a heatwave, as well as heavy rain and cold in the winter.”

The charity said it is also offering advice on dehydration, sunstroke, worsening health conditions, wounds, and the added risks of drug and alcohol use during hot weather.

People are being encouraged to use cooler public spaces, such as libraries and support centres, during the hottest parts of the day.

The Wallich said some councils in Wales have activated Severe Weather Emergency Protocol, but called for all local authorities to include specific heatwave plans.

Ms Cole added: “It’s a sign of the times unfortunately that extreme heat will feature year on year, and we must make sure there are adequate and cool daytime spaces for people experiencing homelessness to access.”

The charity is also supporting people sleeping in cars, warning that vehicles can become dangerously hot.

Members of the public in Pembrokeshire are being urged to check on anyone they are worried about.

Ms Cole said: “If someone looks unwell and you feel safe to approach them, ask if they’re okay.

“Encourage them to move into shade or a cooler space. Alert emergency services if you think someone needs help in the heat.

“Offer people experiencing homelessness a cold drink and a chat, just like you would anyone else in your community.”

 

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Community

Local engineering student wins £5,000 South Hook scholarship

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A FORMER Ysgol Penrhyn Dewi pupil has been awarded a £5,000 scholarship by South Hook LNG.

Henry Raymond, who is in the second year of a five-year Chemical and Environmental Engineering degree at the University of Nottingham, is the latest recipient of the company’s annual scholarship award.

South Hook said Henry had shown strong academic performance, a clear work ethic, and a keen interest in the role of engineering within the energy sector.

The scholarship is aimed at supporting local students as they progress in higher education, particularly in engineering, science and business-related subjects.

Applicants are assessed through a written application and an informal interview, with the award forming part of South Hook LNG’s wider commitment to supporting education and young people in the local area.

Henry was invited to South Hook earlier this year, where he was presented with a certificate and the £5,000 award. The funding will help with student costs over the remainder of his studies.

Henry said: “I’m very grateful to South Hook to have received this award. The financial support will make a huge difference to life as a student, and it’s incredible to have this kind of backing from a major player in the energy industry.”

South Hook LNG’s General Manager, Hamad Al Samra said: “We are pleased to have once again received applications from so many committed and capable young people.

“The team involved in the selection process at South Hook were particularly impressed by Henry’s dedication and commitment to his chosen subject.

“We are pleased to offer our support and wish him the very best in his future studies.”

South Hook LNG’s Scholarship Programme encourages applications from local students seeking higher education in engineering, science or business-related disciplines.

Details of how to apply for the 2026/27 award will be available on the company’s website during September.

Scholarship success: Henry Raymond, South Hook LNG’s 2026 scholarship recipient, with members of the South Hook team involved in assessing the applications.

 

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Heroes used hammers to free passengers after X11 bus overturned near Kidwelly

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NINETEEN people were injured after a bus overturned near Kidwelly, sparking a major emergency response and leaving witnesses describing the scene as “like a warzone”.

The X11 service crashed on the A484 near the Parc y Bocs roundabout at around 12:20pm on Tuesday (Jun 23).

Six people were taken to hospital and 13 others were treated and discharged at the scene. Dyfed-Powys Police said none of the injuries were believed to be life-threatening.

Dean and Martyn who were in a van travelling behind the bus, immediately started to help following the accident

A major incident was declared, with police, fire crews, ambulance teams and two Wales Air Ambulance helicopters sent to the scene. The incident was later stood down at around 5:30pm.

Among the first to help were Martyn Pope, from Ferryside, and Dean Hollands, from Mynydd y Garreg, who were travelling behind the bus in a van.

The pair, who work at Bryn Illtud and Erw Hir care homes, grabbed hammers from their vehicle and rushed into the field to help trapped passengers.

Mr Pope said: “As we came around the corner the coach was in the field.

“We’ve got tools in the back of the van so we grabbed a couple of hammers and dashed down onto the field.

“People were crying and screaming.”

Mr Hollands said adrenaline took over as they began breaking through the bus to reach those inside.

He said one woman was lying on broken glass because the vehicle had come to rest on its side.

“Martyn went to the front, I went to the back, pulled one old lady out and an old chap. Then me and Martyn took the doors out,” he said.

They also helped a man with a baby and a dog escape from the bus.

Inside the vehicle, food shopping, debris and disabled walkers were scattered across the smashed windows, making the rescue even more difficult.

Mr Pope said passengers had suffered cuts, head injuries, dislocations and broken bones, while many were badly shaken.

The men later discovered that one of the elderly women they helped was the mother of a colleague from the care home. She had suffered broken ribs and a broken hip.

A rest centre was set up at the John Burns Centre, where welfare arrangements were made for those involved.

Hywel Dda University Health Board warned at the time that A&E waiting times were likely to be longer as hospitals dealt with those most in need.

One passenger, 17-year-old Connor Morgan Smith, had been travelling to Swansea to meet friends.

His mother, Sally-Ann Morgan Smith, said she received a call from him at 1:50pm.

She said: “From what he told me, a car overtook a bike and the bus braked hard. The bus was juddering and then it hit the verge and went over.”

She described the journey to reach her son as “the longest journey ever”.

“He might be 17, but he’s still my baby,” she said.

Connor was taken to Glangwili Hospital after his pulse became very high. He was later said to be shaken but recovering, with a bad knee, a bad arm and aches across his body.

His mother said she was “100% proud” of him after he activated the emergency exit shortly after the crash.

Local farmer Jacko Thomas, who rents the field where the bus overturned, said he had been due to mow there that day.

He helped move injured passengers away from the scene using his pickup and John Deere farm buggy.

He said: “The bus was on its side and bodies were everywhere. I was gobsmacked. Honest to God, I was just going to go mow that field.”

Mr Thomas said he had long feared a serious crash on that stretch of road.

“The roads aren’t fit for purpose,” he said.

“They’re not wide enough for buses or lorries.”

Dyfed-Powys Police are continuing to investigate the circumstances of the crash.

 

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