Health

NHS performance: Ambulances tied up as hospitals burst at the seams

Published

6 months ago

June 20, 2024

Jon Coles

A NEW set of Welsh NHS performance data was released today (Thursday, June 20), and it contains more bad news.

The Welsh Government described the data as “disappointing”.

WG “LACKS GRIP” ON FUNDAMENTALS

Sam Rowlands MS, the Conservatives’ Shadow Health Minister, said: “These atrocious statistics show that the NHS is going backwards under Labour.

“Two-year waiting lists have increased for the first time in two years.

“Keir Starmer has called Labour-run Wales his blueprint for what a UK Labour Government would look like: these figures are a stark warning for the whole UK.”

Mabon ap Gwynfor MS, Plaid Cymru’s health spokesperson, said: “Labour’s complete mismanagement of the NHS in Wales has left us with waiting lists at the highest on record, targets for diagnosis and treatment are being consistently missed, and people are getting stranded in A&E departments for hours on end.

“It’s no wonder that we have such astronomical waiting times when the government has failed to deal with problems in primary care and social care.

“Until the government gets to grip with these fundamental problems, then waiting lists will continue to climb.”

A Welsh Government spokesperson said: “We have made it a priority to reduce long waiting times, and today, the Cabinet Secretary for Health met with health board chairs to instruct them to redouble their efforts to tackle these.

“These figures show the NHS is continuing to manage incredible demand for urgent and emergency care – the number of immediately life-threatening 999 calls in May was 25% higher than the previous year, and demand is nearly two-and-a-half times higher than pre-pandemic levels.”

THE LOCAL PICTURE: HOSPITALS

Over 30% of patients waiting to start treatment in the Hywel Dda UHB area have been waiting for over 36 weeks.

The Health Board has the second-highest proportion of the population waiting to start therapy. In practical terms, that means that around 4,000 people are yet to get the therapy they need.

The number of patients told they did not have it fell. However, the number of patients starting treatment has remained stable for years.

With rising demand for cancer diagnosis and treatment and no improvement in the numbers starting treatment, performance against the target for treating cancer dropped.

At least 75% of patients should start treatment within 62 days of first being suspected of cancer.

Only 42% of cancer patients in the Hywel Dda UHB area started treatment within the target time. To meet a revised target of 80% by 2026, Hywel Dda UHB will have to increase its performance by almost 100%.

The Welsh Government’s performance target for patients waiting to start treatment for less than 26 weeks is 95%.

No Health Board is close to meeting that target, although Hywel Dda UHB is the second-best performer—just over 50% of patients start treatment within six months.

Despite a dramatic fall in the number of inpatient beds in Hywel Dda UHB’s hospitals over the last six years, the number of inpatient admissions rose sharply in April, placing even greater pressure on chronically overstretched staff and resources.

THE LOCAL PICTURE: AMBULANCES

The percentage of red emergency calls being met within eight minutes fell across Wales.

The ambulance performance target is for 65% of all red calls to be attended to within eight minutes.

Across Wales in May, there were 5,110 red (life-threatening) calls to the ambulance service, 13.9% of all calls.

45.8% of red calls received an emergency response within eight minutes, 2.2 percentage points lower than in April.

In the Hywel Dda UHB area, 47.6% of red calls received an emergency response within 8 minutes, compared to a sharply reduced number of calls in the red category.

Examining more detailed data for the Hywel Dda UHB area demonstrates the pressure on emergency hospital admissions and the knock-on effect on the ambulance service.

When an ambulance takes a patient to hospital, admission is supposed to take place within 15 minutes of arrival, with the ambulance returning to service 15 minutes after that.

In the Hywel Dda UHB area, ambulances were tied up beyond those markers for almost 4,000 hours beyond expected admission and return to on-call.

Fewer than 18% of patients conveyed to a Major Injury Department were admitted within 15 minutes. For Major Acute Units, that turnaround was even worse, at barely 15.5%.

Once cleared, however, well over 80% of ambulances were back out on call.

Diving deeper into the data, we see that just over 1,700 patients travelled by ambulance to major emergency, major acute, and maternity and mental health units.

By a very crude piece of arithmetic, we can calculate that if those 1700 patients accounted for the 4000 hours of “lost time”, the handover stats would be even more shocking, with an average turnover of over two hours.

Moreover, localised data shows that 35.6% of all people who are attended by an ambulance go to a hospital using other means of transport.

A CRISIS ACROSS THE BOARD

The issue could not be clearer: delays at hospitals are keeping ambulances off the road.

The upward pressure on A&E services caused by the collapse of out-of-hours primary care (GPs, etc) is driving up attendance at all hospital A&Es.

The lack of beds is driving up a backlog of treatment. The lack of clinical staff means more junior staff fulfil tasks -including initial diagnoses- formerly taken by clinicians and registered nurses. Consolidating rural services on an urban model is making things worse.

Whatever the cure for the disastrous condition of the Welsh NHS, money will not be enough to turn around decades of decline.

Community

Milford Haven mum gives birth to triplets amid medical emergency

Published

5 hours ago

December 28, 2024

Tom Sinclair

PREGNANCY is often a challenging experience, but for Ellie Davies from Milford Haven, it became even more stressful when she found herself facing a 140-mile round trip away from home during labour.

Ellie was initially admitted to Carmarthen’s Glangwili Hospital with pre-eclampsia, a condition causing dangerously high blood pressure. However, due to a lack of available neonatal intensive care unit (NICU) beds, staff arranged her transfer to Singleton Hospital in Swansea, nearly 30 miles away. Thankfully, accommodation was also provided onsite for her fiancé, Craig Butland.

RENAL FAILURE COMPLICATIONS
Ellie explained: “I had pre-eclampsia and was taken to Glangwili. My blood pressure was going up and down, and they had to ring around hospitals with a NICU to see if they had any spare beds – Singleton was the only one with space.”

On November 12, Ellie was transferred to Swansea, where she remained on the antenatal ward. However, her condition worsened. “On Sunday 17, my kidneys became affected by the pre-eclampsia, and I was going into renal failure,” she said.

In the early hours of Monday, November 18, Ellie underwent an emergency C-section, delivering triplets Mia, Isla, and Elsie two months prematurely.

BRIEF FIRST MEETING
“I only met Isla, the middle triplet, for around two minutes before she was taken to neonatal to be with her sisters,” Ellie shared.

Mia was born weighing 2lb 9oz, Isla at 2lb 10oz, and Elsie at 2lb 8oz. All three girls initially required breathing support and spent nine days in the NICU. Now, over three pounds each, they are receiving care at Glangwili’s special care unit and are reportedly “doing really well.”

SUPPORT FROM NHS STAFF
Reflecting on their experience, Ellie praised the hospital staff: “The midwives Louise and Emily were amazing, answering every question we had and supporting us through everything. Dr Sree Nittur, who was there during the delivery, followed up daily. The neonatal nurses were absolutely fantastic, and we can’t thank them enough for their care and dedication.”

A PLACE TO STAY
For Craig, the availability of accommodation at Cwtsh Clos, a row of five houses on the Singleton Hospital site, was a significant relief. Without it, he would have faced daily commutes between Milford Haven and Swansea.

“Craig spent a week in Cwtsh Clos, and I joined him for the final night,” Ellie said. “It was a huge help having Craig so close. It’s one problem you don’t have to think about, and it gives you a space to gather your thoughts.”

The couple is now supporting Swansea Bay Health Charity’s Cwtsh Clos appeal, which aims to raise £160,000 to refurbish the homes for future families in similar situations.

‘TRIPLETS ARE A RARITY’
Lisa Harris, interim matron for neonatal services, said: “We are delighted to hear the girls are doing well. Cwtsh Clos allows parents to stay close to their babies, which is so important during such critical times.”

NICU consultant Kate Burke added: “Triplets are a rarity for us. We serve families across south central and south west Wales, and often, we’re the unit they turn to when pregnancies are more complicated. It’s wonderful to see families like Ellie and Craig’s returning home with their babies healthy and thriving.”

The family recently celebrated their first Christmas together with Mia, Isla, and Elsie, expressing heartfelt gratitude to all who supported them through their journey.

Support the Cwtsh Clos Appeal: Donations can be made via the Swansea Bay Health Charity website.

(Pic: Swansea Bay University Health Board)

Charity

£3,800 donated to services across Withybush Hospital

Published

2 days ago

December 25, 2024

Tom Sinclair

THE CAMROSE VINTAGE WORKING DAY team has donated £3,800 to services across Withybush Hospital.

Their 37^th annual event raised a record breaking £25,000, which has now been distributed among 26 local charities.

They donated the funds to the Stroke Ward, Specialist Respiratory Team, Chemo Day Unit and Heads Up! Hair Loss Initiative at Withybush Hospital. Each service received £950.

The Heads Up! initiative provides a person-centred, holistic hair loss service for cancer patients. It brings together healthcare and haircare professionals from local communities to give patients the knowledge and products needed to manage their hair loss with dignity and choice.

Katie Hancock, Fundraising Officer, said: “Thank you to Andrew, the team and the supporters of the Camrose Vintage Working Day for your generosity once again. Your donation to each service is amazing and will make a big difference. We are hugely grateful for your wonderful support.

“The support of our local communities enables us to provide services over and above what the NHS can provide in the three counties of Hywel Dda and we are extremely grateful for every donation we receive.”

Pictured above: Andrew James, Chairman of Camrose Vintage Working Day with Withybush Hospital staff from the Stroke Ward, Specialist Respiratory Team, Chemo Day Unit, Heads Up! Hair Loss initiative.

Health

Hywel Dda urges responsible use of ‘under pressure’ A&E service

Published

1 week ago

December 20, 2024

Tom Sinclair

HYWEL DDA University Health Board is appealing to the public to carefully consider how they access healthcare services as local A&E units, including Withybush Hospital in Haverfordwest, face increasing pressure.

A spokesperson said: “Our services are under pressure. Please help us to help you by choosing how you access our services carefully, ensuring that emergency departments (A&E) are reserved for urgent or life-threatening care needs.”

Unwell and unsure what to do?

If you’re unwell and uncertain about the best course of action, the Health Board recommends visiting the online symptom checker or calling NHS 111 Wales for advice.

When to attend A&E

Emergency Departments should only be used for life-threatening illnesses or serious injuries, such as:

Severe breathing difficulties
Severe pain or bleeding
Chest pain or suspected stroke
Serious trauma injuries (e.g., from a car crash)

Minor Injuries Units (MIUs)

For less serious injuries, MIUs offer treatment for:

Minor wounds, burns, or scalds
Insect bites
Minor limb, head, or face injuries
Foreign bodies in the nose or ear

MIUs are available at Cardigan Integrated Care Centre, Tenby Hospital, and main acute hospitals. Visit the Minor Injuries Unit page for opening hours and directions.

Urgent care, not an emergency

For urgent health needs that cannot wait but are not emergencies, call NHS 111 Wales for advice or access to out-of-hours GP services. This free service is available 24/7.

Mental health support

If you need urgent mental health support, call NHS 111 Wales and select option 2 to speak with a mental health professional. The number is free to call, even from a mobile with no credit.

Community care options

Community pharmacies offer walk-in services for common ailments such as sore throats, hay fever, and conjunctivitis. A full list of ailments and participating pharmacies can be found on the Common Ailments Service pages.

Helping reduce hospital stays

The Health Board emphasizes the importance of reducing hospital stays to ensure acute care is available for those who need it most. If a loved one is ready to be discharged, families are urged to collect them promptly to free up beds for other patients.

For more information on the inpatient experience, visit the Inpatient Information pages.

A thank you from the NHS

The Health Board expressed gratitude for the public’s cooperation: “Your support not only helps you and your loved ones but also eases the strain on NHS and social care services.”

For further updates, contact:
Hywel Dda University Health Board Media Office
Email: [email protected]