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Haverfordwest shoppers warned of new parking restrictions at Withybush Retail Park

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RESIDENTS of Haverfordwest are being urged to take note of new parking restrictions at Withybush Retail Park, which could see unsuspecting shoppers hit with fines for overstaying their welcome. The Town Council has issued a warning in recent days, following reports from concerned residents who have fallen foul of the rules.

The privately owned retail park, in partnership with Parking Eye, has introduced strict time limits on parking, with fines being enforced if the limits are exceeded. Shoppers can park for a maximum of three hours across the park, but within the Costa Coffee area, this limit is reduced to just 90 minutes. The penalty for overstaying is £100, though this is reduced to £60 if paid within 14 days.

A resident from Crymych, who recently visited the retail park, contacted the Town Council after receiving a parking notice. Uncertain if the notice was legitimate, the resident was dismayed to learn that the signage warning of these restrictions was clearly visible at the entrance and throughout the car park. The Town Council has since confirmed that cameras are in place, with one located at the first parking bay on the right after M&S, which captures the arrival of vehicles.

The resident, who had travelled 25 miles to visit the park, received the notice just days before the payment deadline. Although they were able to pay the reduced fine, the situation has highlighted the need for other visitors to be vigilant. The Town Council could not confirm whether the signage was in place during the resident’s initial visit, raising concerns about the adequacy of the warnings at that time.

Several other residents have shared similar experiences. Kellie Lowther, a regular customer at Costa Coffee, received a £100 fine after spending two hours at the café, unaware of the new parking charges. She has since paid the fine but vowed not to return to the establishment. Another resident, Becky Bevans, recounted how she too was fined after exceeding the free parking time by just ten minutes while feeding her baby in Costa. Her appeal against the fine was rejected.

Some residents have suggested that those who receive fines should check the spelling of the location on their notice. The private company managing the car park has reportedly referred to the town as “Haverford West” instead of the correct “Haverfordwest,” leading to speculation that this could form the basis for an appeal.

The Town Council is now taking action by raising concerns with the managing agents of the retail park, who are based in Bristol. The Clerk has recognised a growing pattern of shoppers being caught out by the new restrictions and will be feeding this back to the managing agents. The Council noted that many of the park’s visitors travel from a distance and often require more than three hours to complete their shopping, particularly older residents who may need extra time to browse and enjoy a leisurely lunch.

In one recent example, a couple spent over three hours shopping at M&S, Next, and TK Maxx before stopping for lunch, only to receive a fine for exceeding the parking limit by 17 minutes. The Town Council is advocating for a review of the parking restrictions to better accommodate the needs of all visitors to the retail park.

However, recent changes to private parking regulations in the UK, introduced under the government’s new Private Parking Code of Practice, could offer some relief to those affected by the fines at Withybush Retail Park.

One of the most significant updates is the reduction of the maximum private parking fine from £100 to £50, except in cases of serious breaches, such as parking in Blue Badge bays without authorisation. This means that the fines previously issued at the retail park may now exceed the legal cap for most infractions, potentially providing grounds for appeal or even reimbursement for those who have already paid.

The new regulations also introduce a mandatory 10-minute grace period, allowing drivers a little extra time before a fine is issued. For residents like Becky Bevans, who was fined after overstaying by just 10 minutes, this rule could have prevented the fine altogether. This grace period is intended to protect drivers from being penalised for minor delays.

Additionally, the updated Code of Practice mandates clearer and more visible signage, ensuring that terms and conditions are easily understood by all visitors. If the signage at Withybush Retail Park did not meet these standards at the time of issuing fines, this could further strengthen the case for those looking to appeal.

The introduction of a fairer appeals process is another significant change, offering a more transparent and accessible route for challenging unfair fines. Residents who have already paid fines might find that these new rules provide them with the opportunity to contest the penalties more effectively.

The Town Council has expressed its intention to raise these new developments with the managing agents of Withybush Retail Park. By advocating for the application of these updated rules, the Council hopes to secure a more equitable parking system that better serves the needs of the community.

For now, residents and visitors to Withybush Retail Park are encouraged to stay informed about the new parking regulations to avoid unnecessary fines and to take advantage of the improved protections now in place.

Climate

Pembroke tidal flood defence work to continue to January

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SIGNIFICANT issues with a part of Pembroke’s tidal barrage are not expected to be fully fixed before late January, councillors heard.

Pembroke councillors Aaron Carey and Jonathan Grimes submitted an urgent question heard at the December meeting of Pembrokeshire County Council, which said: “In light of the repeated flooding events across the county – including the recent overflow at Castle Pond and the acknowledgement by your own Coastal, Rivers & Drainage Team that the barrage tipping gate remains inoperable until mid-January can you explain what assessment has been made of the adequacy of our tidal outfall infrastructure in the face of current and projected future storm surges and sea-level rise?

“If no such assessment has yet been undertaken, will you commit now to commissioning an immediate structural and risk-capacity audit, with a report to full council within three months, and with proposals for funding any remedial works required — to avoid recurring damage and disruption to residents, highways, and public amenities?”

Responding to the urgent question, Cabinet Member for Residents Services Cllr Rhys Sinnett said a significant assessment of the Pembroke Tidal Barrage had already been undertaken over the past two years, with regular inspections.

He said “a comprehensive package of works” began in September which were due to be completed before Christmas but said there had been “significant issues” with the tipping gate hydraulic ram, with a significant overhaul now taking place, with reinstatement expected by late January.

He told members additional mitigation measures were now in place and, once works are completed, enhanced works will provide improved resilience and “long-term reliability,” with further reports due to come to Cabinet.

Cllr Carey and Cllr Grimes had also submitted a notice of motion saying: “That this council notes with concern the repeated and increasingly severe flooding experienced in our coastal, estuarial and river-fringe communities over recent weeks — in particular the flooding events affecting the Commons/Castle Pond area.

“That the council further notes that, according to correspondence from the Coastal, Rivers & Drainage Team Manager, the tipping gate at the barrage remains out of operation until mid-January due to mechanical issues; meanwhile high tide, heavy rain, wind-driven tidal surges and overspill at the sluice have combined to overwhelm the drainage/outfall infrastructure.

“That we recognise the current maintenance schedule (delayed ‘til after the summer season) and the justification given — but further that such planning failed to foresee the likelihood of severe winter storm and surge events, which climate change makes more frequent and more intense.

“That this council therefore calls on the Cabinet to commission an urgent review of:

  • The adequacy of the current drainage/outfall and tidal-sluice infrastructure (barrage tipping gate, sluice/sluice-valve, flap valve, outfall capacity) for current and projected climate/tide conditions.
  • The maintenance scheduling policy for coastal and estuarial flood-risk assets, with a view to ensuring critical maintenance is completed before winter high-tide / storm-surge season, rather than — as at present — being delayed until after summer for ‘recreational / biodiversity’ reasons.

“That, pending the outcome of the review, the council should allocate appropriate emergency capital funding to remediate the barrages / sluices / outfalls at risk of failure or blockage — to safeguard residents, properties, highways and public amenities from further flooding.

“That, further, this council resolves to publish a public flood-resilience plan for the county, identifying all coastal and river-fringe ‘hotspots,’ maintenance schedules, responsible teams, and a transparent timeline for upgrades or remedial works — so residents have clarity and confidence in flood prevention measures.”

The notice of motion itself will be considered by the council’s Cabinet at a later date.

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Community

Community gathers to remember Corrina Baker

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Lanterns and balloons released in emotional acts of remembrance

FAMILY, friends and members of the local community came together to remember Corrina Baker at a series of moving events held across west Wales this week.

Corrina’s funeral took place on Monday (Dec 15), a month after her death, with a public service held at St Mary’s Church. Mourners lined the route as her coffin was carried on its final journey in an elegant horse-drawn carriage, before a private cremation later took place at Parc Gwyn crematorium in Narberth.

Later that evening, shortly after 6:00pm, friends and relatives gathered at the Quayside in Cardigan for the first of two acts of remembrance to celebrate her life. Lanterns were lit and released into the night sky above the town as some of Corrina’s favourite songs were played.

On Tuesday afternoon (Dec 16), a second tribute was held near the location where Corrina was found. Twenty-one pink balloons — one for each year of her life — were released into a clear blue sky, each carrying personal messages in her memory.

Floral tributes continue to be laid at the Netpool, while a GoFundMe appeal set up in Corrina’s memory has raised more than £2,300. She has been described by those who knew her as “funny and bright”.

Dyfed-Powys Police have confirmed that their investigation into the circumstances surrounding Ms Baker’s death is ongoing. A 29-year-old man who was arrested on suspicion of murder has been released on bail while inquiries continue.

(Photos: Stuart Ladd/Herald)

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Community

Six untaxed vehicles seized in Milford Haven police operation

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SIX untaxed and abandoned vehicles were seized during a joint roads policing operation in Milford Haven on Tuesday morning.

Officers from the Milford Haven Neighbourhood Policing and Prevention Team (NPPT) worked alongside the Pembrokeshire Roads Policing Team as part of targeted enforcement across the town.

In addition to the vehicle seizures, a number of traffic offence reports were issued to drivers during the operation.

Police said the action formed part of ongoing efforts to improve road safety and tackle vehicle-related offences in the Milford Haven area.

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