Community
Delays in accessing social care are reducing but still too long finds Age Cymru report
COUNCIL initiatives to reduce waiting times for older people needing social care in Wales are beginning to bear fruit and, in another welcome development, the surge in demand for care post pandemic has now reduced, finds an Age Cymru report Why Are We Still Waiting? (WAWSW)
This is Age Cymru’s third annual report on delays in accessing social care in Wales for people aged 55 and over.
However, despite these welcome developments nearly one in four (24%) of older people are still waiting more than 30 days for a social care assessment, with the longest wait being 639 days. While one in six (16%) are waiting more than 30 days for a social care package to be implemented.
The challenge facing local authorities in Wales remains high as the report found that individual older people have increasingly complex needs and as the population ages service providers will have to continue to adapt their services.
WAWSW found that communication from councils with older people and their families must also improve as there were instances where people were not given the right information when they first approached social care which meant they didn’t get the appropriate help when they needed it.
The research also discovered poor communication between hospital and social care staff which meant that some older people remained in hospital longer than needed, making an already difficult time for older people and their families unduly stressful.
And poor communication was found to be the source of frustration for many families trying to get to grips with the charging arrangements for social care within the challenging environment of a cost-of-living crisis. There is concern that some older people may be paying above the amount allowed under the Welsh Government’s Fairer Charging arrangements.
Disappointingly plans to provide better help for unpaid carers have struggled to progress and initiatives continue to be hampered by a lack of long term, sustainable funding.
The report’s author, Age Cymru Policy Officer Helen Twidle, welcomed the efforts made by councils tackling the challenge of providing social care to an ageing population with complex care needs but called for significant improvements in many areas.
Helen Twidle says “Local authorities need to focus on those individuals who are waiting more than 30 days to have a care package in place as a person’s mental and physical health can deteriorate rapidly while they wait for support.
“There also needs to be a focus on how information is communicated to older people and their families, especially around the complexities of charging.
“Regional Partnership Boards, local authorities and third sector services need to work better together to improve the availability of earlier intervention and prevention support for older people.”
Minister for Social Care, Dawn Bowden, said: “I am pleased that waiting times for older people needing social care in Wales have fallen over the last 12 months, however we are aware there is much more to do.
“We remain committed to improving outcomes for older people through early intervention and integrated care in the community, with more than £145 million provided to local authorities, health boards and third sector organisations through the Regional Integration Fund. Our investment into creating Age Friendly communities is also enabling more older people to be active in their local communities and to access a range of healthy ageing activities.
“We will continue to work with Age Cymru to understand the experiences of older people accessing social care and to ensure they can access the support they need when they need it.”
Community
Newgale road closure confirmed for resurfacing works
A STRETCH of road at Newgale will close for two days next week while resurfacing works are carried out.
The closure is planned for Tuesday (Jun 23) from 9:00am to 3:30pm, and Wednesday (Jun 24) from 9:00am to 4:00pm.
The affected section runs from Penycwm to just above Beachcroft bungalow in Newgale.
Traffic will be diverted via Roch Bridge and Eweston, between the Victoria Inn and Penycwm.
Businesses including the campsite, Landsker Line, Newsurf, Sands Café and the hardware shop are expected to remain open as normal. The car parks and the Welsh Road will also remain accessible, but traffic will not be able to travel up the hill towards Solva after the shop.
School buses are expected to run as normal, but the T11 service will operate to a special timetable between Haverfordwest and Roch. There will be no T11 service from Newgale to St Davids during the works. The 400 service will run as normal, but via the diversion route.
Cllr Mark Carter said he had asked for signs to be placed at Haverfordwest and St Davids, advising larger vehicles and those towing to consider using the A40 via Letterston, Mathry and St Davids instead.
An alternative route is via Crowhill, Hayscastle and Llandeloy crossroads, before rejoining the A487 at the top of Solva Hill.
Cllr Carter warned that the diversion route is likely to be busy, adding that drivers may need to reverse in places. He said the route had been cut back and overhanging branches removed.
Motorists are being urged to follow the signage and not to enter any road marked with a no-entry sign.
The closure times are a guide only, as resurfacing may take longer if the tarmac is slow to set in hot weather or if there is a mechanical breakdown.
Community
Jobcentres help drive employment growth as summer hiring season gathers pace
New figures show rising employment across Wales while local teams support businesses, young people and the care sector
JOBCENTRE PLUS teams across South-West Wales are stepping up support for both employers and jobseekers as businesses prepare for the busy summer season.
The latest employment figures show that 1.494 million people are now in work across Wales – an increase of 9,000 over the last quarter and 18,000 compared to the same period last year. The Welsh employment rate now stands at 72.3%.
The Department for Work and Pensions (DWP) says Jobcentre Work Coaches and Recruitment Consultants are continuing to play a key role in helping people move into employment while supporting businesses struggling to fill vacancies.
Wyn Morris, DWP Recruitment Consultant Manager for South-West Wales, said: “During the busy summer season, Jobcentres remain focused on helping individuals take advantage of seasonal employment opportunities.
“We are working closely with employers to increase the supply of workers across sectors such as tourism, hospitality, retail and events, while also delivering job fairs and targeted initiatives to help young people secure suitable roles.”
He added that Neath Port Talbot had seen a 12 per cent reduction in Universal Credit claimants aged 50 and over, with specialist support continuing for older workers as well as people with disabilities and health conditions.
Focus on care sector recruitment
The care sector remains a major priority, with Jobcentre Plus working alongside organisations including Social Care Wales, Barcud Housing, the Care Society and the NHS to tackle recruitment challenges.
Recent initiatives, including childcare support and the Movement to Work programme, have helped increase the number of candidates entering care roles across Swansea, Neath Port Talbot and West Wales.
One recent recruitment campaign with M&D Care resulted in six candidates being interviewed, with all six offered jobs.
Another success involved a participant on an NHS vocational programme securing a permanent role within Support Services at Morriston Hospital.
The DWP said these outcomes demonstrate the value of tailored support and structured routes into employment.
Young people finding work
Supporting young people into sustainable employment remains a key focus.
One success story is Carlos, 18, who began claiming Universal Credit after leaving school in February and was unsure about his future career path.
Working closely with Jobcentre staff, he developed a CV, improved his interview skills and took part in the Movement to Work programme.
He later secured a permanent 30-hour-a-week position with A.F. Blakemore in Llantrisant.
Carlos said: “This experience really helped me understand the world of work. The support I received gave me the confidence and motivation I needed to secure a job. I’m very grateful for everything the Jobcentre has done for me.”
Lindsey Beasley, DWP Recruitment Consultant for Llantrisant, said personalised support can make a significant difference to young people’s prospects.
“When young people receive personalised support, they build confidence, develop skills and take meaningful steps into employment,” she said.
Transport concerns raised in Fishguard
Employment barriers in Pembrokeshire were also discussed during a recent meeting involving representatives from Fishguard and Goodwick Town Council, tourism businesses and local Senedd Member Kerry Ferguson.
A lack of public transport was identified as a significant obstacle for many jobseekers, particularly those under 25.
Discussions also explored the possibility of creating community-based facilities, including youth hubs, to support skills development and employment opportunities.
Partners attending the meeting pledged to strengthen engagement with local employers, particularly small and medium-sized businesses, and encourage more work experience opportunities.
£1.5 billion investment for young people
The Government has announced more than £1.5 billion of funding over the next three years to help young people aged 16 to 24 gain employment, education or training opportunities.
This includes £820 million for the Youth Guarantee and £725 million through the Growth and Skills Levy.
The Youth Guarantee aims to ensure every young person has access to work, training or education opportunities, helping them develop the skills needed for long-term employment.
Sian Davies, Recruitment Consultant Manager for South-West Wales, said employers could benefit from financial support when recruiting young people.
“Employers can access funding through two main routes: a six-month wage subsidy via the Youth Guarantee or a £3,000 job grant,” she said.
“Eligibility depends on the length of time a young person has been out of work.”
National picture
Commenting on the latest employment figures, Work and Pensions Secretary Pat McFadden said there were now 400,000 more people in work across the UK than a year ago.
He said the Government’s employment reforms and investment programmes were designed to create opportunities for young people while supporting disabled people and others facing barriers to work.
The DWP says Jobcentres will continue working with employers and community partners throughout the summer to help fill vacancies and support economic growth across Wales.
Community
Why police will be visiting every home in Pembrokeshire
New operation aims to knock on more than 257,000 doors across Dyfed-Powys over the next three years
DYFED-POWYS POLICE has launched a major new community engagement operation aimed at visiting every home across the force area within the next three years.
Operation Connect will see neighbourhood policing and prevention teams proactively call at residential properties across Pembrokeshire, Carmarthenshire, Ceredigion and Powys.
The force says the initiative is designed to increase visibility, improve communication, and give residents a direct opportunity to raise local concerns with officers and PCSOs.

According to Dyfed-Powys Police, there are 257,416 residential properties across the force area currently active on local authority council tax systems. The aim is for officers and staff to knock on every one of those doors over the course of the operation.
The scheme follows the launch of Dyfed-Powys Connects in September 2025, a two-way messaging system intended to improve contact between police and local communities.
Chief Inspector Dominic Jones said: “It is vital that we make every effort to connect with those who live and work in our communities, as our public deserves to know their local police teams and feel a genuine sense of trust and confidence in Dyfed-Powys Police.
“I know how much our neighbourhood policing teams care about their areas, and we are undertaking this work because we truly care about the communities we serve.”
During visits, PCSOs will also help residents complete priority surveys. The force says these will allow local concerns to be recorded and used to shape future policing activity.
Dyfed-Powys Police says the surveys will provide measurable data to help maintain community confidence and support problem-solving with partner agencies.

The force currently has 189 full-time equivalent officers and staff deployed in neighbourhood teams. This includes 131 PCSOs and 58 police constables, made up of 29 existing officers and a further 29 through the Neighbourhood Guarantee uplift.
To cover the whole force area, each officer or staff member would need to visit around 1,362 properties. Dyfed-Powys Police says this would equate to approximately six properties per officer or staff member each day over a 12-month period.
Chief Inspector Jones added: “By reporting back on our progress through ‘You Said, We Did,’ we will continue to build, solve problems, and maintain lasting relationships with the communities we serve.”
The force says Operation Connect will help it build stronger relationships by listening to local issues, addressing concerns through targeted policing, and sharing progress with communities.
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