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Jobs in Wales at risk as TGI Fridays UK operator enters administration

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THE UK operator of TGI Fridays has entered administration, leaving the fate of 87 restaurants, including key locations in Wales, hanging in the balance. This move comes as Hostmore, which operates the brand in the UK, scrambles to sell its chain across the country.

In a recent development, administrators from Teneo have been appointed after plans to acquire the US-based parent chain fell through earlier this month. The collapse of these plans has cast a shadow over the future of the beloved American-inspired restaurant chain.

Among the affected branches are popular Welsh locations in Swansea, Cardiff and Newport. The staff now face uncertainty.

Hostmore has expressed hope in completing the sale of the UK restaurants by the end of September. This would not only keep the TGI Fridays brand alive on British high streets but also potentially save approximately 4,500 jobs across the UK. However, the company has cautioned that it does not expect to recover any significant value from the sale, indicating potential financial shortfalls for creditors and banks.

The uncertainty extends to whether a buyer will be found for the entire chain or only parts of it. This raises concerns about the potential closure of some of the 87 UK branches. TGI Fridays, which first opened in the UK in Birmingham in 1986, has become a familiar name in towns and cities nationwide.

Currently, the restaurants continue to operate as usual while the administration process unfolds. The collapse of the London-listed hospitality firm came after plans to merge with the US-based TGI Fridays Inc. for £177 million were abandoned. This merger would have created a larger entity remaining listed in London, but it was called off following a management change that would have prevented Hostmore from collecting royalties from the TGI Fridays brand.

Hostmore’s financial woes have been exacerbated by a 12% drop in sales this year compared to the previous period, attributed to unusually warm weather and weak consumer spending. The company’s share price plummeted by more than 90% following the announcement, leading to its suspension from the London Stock Exchange.

Hostmore’s brief tenure as a public company has been fraught with difficulties since its debut in November 2021. Its share price, which started at 147p, has suffered a dramatic decline due to profit warnings, mounting debts, and underperforming restaurants.

Russ Mould, investment director at AJ Bell, described the collapse of Hostmore’s expansion plan as a significant blow, suggesting little to no value left for shareholders. He noted that the US acquisition would have significantly increased Hostmore’s scale and given it a major presence in America, freeing it from an existing restrictive franchise deal.

Susannah Streeter, head of money and markets at Hargreaves Lansdown, highlighted the potential for the brand’s survival, citing its continued operation in over 50 countries and loyal customer base. However, she suggested that a new owner might need to significantly reduce the number of UK outlets, focusing on successful locations like London’s Leicester Square.

The story of TGI Fridays began in New York in 1965, founded by Alan Stillman. It became a sensation known for its unique “Thank God It’s Friday” ethos and flair bartending. The brand expanded to the UK in the mid-1980s, bringing its Americana-inspired décor and menu to a new audience.

As the administration process continues, the full list of UK outlets at risk of closure includes:

  • Aberdeen Beach
  • Aberdeen Union Square
  • Ashton-under-Lyne
  • Barnsley
  • Basildon
  • Birmingham
  • Birmingham NEC
  • Bluewater
  • Bolton
  • Bournemouth
  • Bracknell
  • Braehead
  • Braintree
  • Brighton Marina
  • Cabot Circus
  • Castleford
  • Cheadle
  • Chelmsford
  • Cheltenham
  • Cheshire Oaks
  • Coventry
  • Crawley
  • Cribbs Causeway
  • Croydon
  • Derby
  • Doncaster
  • Durham
  • Edinburgh
  • Enfield
  • Fareham
  • Fort Kinnaird
  • Gateshead
  • Glasgow Buchanan Street
  • Glasgow Fort
  • Gloucester Quays
  • Halifax
  • High Wycombe
  • Jersey
  • Lakeside Quay
  • Lakeside Retail Park
  • Leeds Junction 27
  • Leeds Wellington Bridge Street
  • Leeds White Rose
  • Leicester
  • Lincoln
  • Liverpool One
  • Liverpool Speke
  • London Leicester Square
  • London Stratford City
  • London the O2
  • Manchester Royal Exchange
  • Meadowhall
  • Metro Centre Gateshead
  • Milton Keynes
  • Milton Keynes Stadium
  • Newcastle Eldon Square
  • Newport Friars Walk
  • Northampton
  • Norwich
  • Nottingham
  • Prestwich
  • Reading
  • Romford
  • Rushden Lakes
  • Sale
  • Sheffield
  • Silverburn
  • Solihull
  • Southampton Retail Park
  • Staines
  • Stevenage
  • Teesside
  • Telford
  • Trafford Centre
  • Trinity Leeds
  • Walsall
  • Watford Central
  • Watford North
  • Wembley
  • West Quay

The uncertainty surrounding TGI Fridays’ future in the UK has left many customers and employees anxious. While the brand has weathered many storms over the decades, it remains to be seen if it can survive this latest challenge and continue serving up its iconic American cuisine to British diners.

 

Business

Call for Hildebrand to become short-term lets to reflect changing tourism environment

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A CALL to allow a Pembrokeshire seaside hotel to become short-term holiday let accommodation to ensure its long-term viability in a changing tourism sector has been submitted to the national park.

In an application to Pembrokeshire Coast National Park, Abergavenny-based Kyle Williams, seeks permission for a change of use of The Hildebrand Hotel, 29 Victoria Street, just off Tenby’s Esplanade seafront, from a traditional hotel to a short-term holiday letting operation.

A supporting statement accompanying the application says the scheme seeks to “secure the continued viable use of the property through its operation as professionally managed holiday accommodation, providing high-quality visitor accommodation within the established tourism destination of Tenby”.

It adds: “The Hildebrand Hotel is an established visitor accommodation property located within Tenby, Pembrokeshire, one of Wales’ premier coastal tourism destinations. The property has historically operated as hotel accommodation and occupies a sustainable location within walking distance of local services, beaches, restaurants, public transport facilities and tourism attractions.

“The building is well suited to visitor accommodation use and benefits from existing infrastructure, guest facilities and accommodation layouts that support continued tourism-related occupation.”

It says no significant external alterations are proposed, adding the “character, appearance and scale of the building will remain unchanged”.

“The accommodation will be let on a short-term basis to visitors and tourists, supporting the local visitor economy whilst ensuring the building remains occupied, maintained and economically viable.”

It adds: “The proposed use will ensure the continued occupation and maintenance of the building. The hospitality sector has experienced significant operational challenges in recent years, including staffing pressures, increasing energy costs and changing visitor preferences. The proposed use offers a flexible operational model capable of maintaining the long-term viability of the property.”

It concludes: “The proposal will retain the building within the tourism sector, support the local economy, preserve the ongoing use of an established visitor accommodation property and ensure the long-term viability of the site.

“No significant external alterations are proposed, and the development is not expected to result in unacceptable impacts upon neighbouring amenity, highway safety or the character of the area.”

The application will be considered by Park planners at a later date.

 

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Business

Expansion of facilities at award-winning Cresselly Arms approved

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PLANS to expand facilities at a popular beauty spot award-winning Pembrokeshire pub, in part using a former public toilet, have been approved.

In an application to Pembrokeshire Coast National Park, Lloyd James C/O Owen & Owen Ltd for Cresselly Estate, through agent Hayston Developments & Planning Ltd, sought permission to upgrade an existing food outlet with the conversion and extension of a former public toilet block to a bespoke kitchen, store and staff toilet, new covered seating area and external bar container unit and associated works, at The Cresselly Arms, Cresswell Quay.

The Grade-II-listed Cresselly Arms originated as an 18th-century dwelling and was a public house by at least the mid-19th century.

In more recent years, the pub under landlord Steve Adams won the CAMRA (Campaign for Real Ale) pub of the year award for the whole of Wales in 2024, having previously been named the best in Pembrokeshire.

A supporting statement said the former toilet block closed some two years ago and is now in the applicant’s ownership, having previously been leased by the county council; the toilet closing after fears of a leaking ‘sealed’ cesspit.

It says nearby listed building the Cresselly Arms “has been purveying a variety of drinks for over 200 years together with a limited range of snacks,” adding: “Whilst the number of customers will have varied over the years, at times when the local Hunt meets at the Cresselly Arms large crowds and their vehicles congregate in the area.”

It went on to say: “Over recent years the Inn has stationed mobile units associated with the preparation and enjoyment of food within its curtilage and this proposal is to improve the quality of the presentation of food and refreshments, including making use of the redundant toilet block to the north.”

It added: “Whilst the proposal would introduce new uses onto the site it is considered that these activities are ancillary to the operation of the long established Cresselly Arms and for the most part take place within the curtilage of the inn.”

The application was supported by local community council Jeffreyston, but it noted concerns regarding parking arrangements and the potential for increased vehicle movements, with one member for the public raising concerns about “fast food outlets in a historical area of natural beauty”.

An officer report recommending approval said: “Revisions to some detailed elements of the scheme have been received during the course of the application. The amended proposal is considered to represent a sympathetic enhancement of an established hospitality business which supports the visitor economy whilst respecting the historic character and appearance of Cresswell Quay.”

It said the pub had historically seen temporary barbecue and catering facilities occupying the quay area, the proposal seeking to “rationalise and formalise these activities within the established ancillary yard associated with the Cresselly Arms,” adding: “In heritage and placemaking terms this is considered a positive outcome.”

It went on to say, on highways issues, the proposal sought to improve facilities rather “than significantly expand its capacity or introduce a new use,” and was not considered it would “generate a level of traffic that would result in a severe impact on the local highway network or existing parking arrangements.”

The application was conditionally approved by park planners.

 

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Business

Tattoo artist ejects convicted child sex offender from Carmarthen studio

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A CARMARTHEN tattoo artist has said she stopped a tattoo session and asked a customer to leave after he allegedly disclosed his previous conviction for child sex offences.

Ffion Emma, who works from Mythical Ink in Queen Street, Carmarthen, posted online that the man had appeared to be “a normal human being” before opening up about his past during the appointment.

Kicked out of shop: Gavin Evans

She said he told her he had been in prison and admitted he had been found with indecent images of children.

The tattoo artist said she immediately stopped the session and told him to leave the studio.

Convicted in 2019

The man was named online as Gavin Evans, formerly of Glanamman.

Court reports from 2019 show Evans, then a Tesco worker, was jailed after grooming a vulnerable young girl online and admitting child sex offences.

He appeared at Swansea Crown Court on March 29, 2019, where he was sentenced for offences including making indecent images of children.

The case involved a vulnerable young teenager who had been groomed online.

Studio stance

In her post, Ffion said Evans was “not welcome” at the studio and made clear that anyone convicted of similar offences would not be accepted as a customer.

The post attracted a large reaction online, with many people praising her decision to end the appointment.

Some comments went further, calling for violent or humiliating treatment of sex offenders, but The Herald is not repeating those remarks.

Businesses are generally entitled to refuse service, provided the refusal is not based on a protected characteristic under equality law.

 

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