News
Welsh Water fined £24m for underperformance
WELSH WALTER has been hit with a £24.1 million penalty by industry regulator Ofwat for failing to meet key performance targets. The company, which serves much of Wales, was one of only three water firms across England and Wales placed in the regulator’s worst-performing “lagging” category.
The fine comes as water companies across the two nations face a collective penalty of £158 million for failing to meet standards on pollution, leaks, and supply interruptions. Welsh Water’s penalty has increased from £18.3 million last year, making it the fifth largest issued by Ofwat in this round of enforcement.
A spokesperson for Welsh Water said the company was “working hard” to deliver the improvements its customers expect, acknowledging that progress will require time and significant investment.
In 2023, Welsh Water was responsible for releasing sewage into Welsh rivers, lakes, and coastal waters for over 916,000 hours — accounting for about 20% of all sewage discharge hours in England and Wales. These figures come amid increasing public concern over pollution, with growing calls for tougher penalties on water companies responsible for environmental damage.
Welsh Liberal Democrat leader Jane Dodds, a Member of the Senedd for Mid and West Wales, has been outspoken on the issue. She emphasised her party’s long-standing campaign for tougher punishments for those responsible for sewage dumping. Dodds said: “For too long, the people of Wales have faced rising water bills while our rivers and coastlines are being polluted with sewage. Welsh water companies have consistently fallen short of the standards expected of them.”
Despite the fines, not a single water company across Wales or England has been placed in Ofwat’s highest “leading” category for performance. Alongside Welsh Water, Anglian and Southern Water were ranked in the lowest tier, with the remaining firms deemed “average”.
Janet Finch-Saunders, the Conservative shadow minister for climate change, highlighted the long-term nature of the problem, stating: “There is no quick or easy fix to this pollution crisis. Improvements will take time, detailed plans, and significant financial investment.” She questioned the impact of the fines, suggesting that funds could be better used for infrastructure upgrades rather than customer refunds.
Ofwat’s chief executive, David Black, called the sector’s performance “stark evidence” that financial penalties alone are insufficient to drive improvement. He stressed the need for water companies to address issues of culture and leadership, rather than shifting blame onto external factors like weather or third parties.
Welsh Water has acknowledged the need for a “step change” in its operations and announced a record £4 billion investment plan for 2025-2030, with more than half of that funding earmarked for environmental improvements. However, despite today’s penalty, customers are unlikely to see reductions in their bills, as rising costs and necessary infrastructure upgrades are expected to increase water rates in the long term.
Ofwat’s penalties are separate from its ongoing investigation into the environmental performance of all 11 water companies in England and Wales, with three firms already facing a total of £168 million in fines. Welsh Water has repeatedly been downgraded by another regulator, Natural Resources Wales, moving from “industry-leading” to a rating of “requires improvement” in recent years.
As investigations continue, Welsh Water has recognised the need for significant improvements to rebuild its reputation and meet regulatory standards.
Crime
Swansea man dies weeks after release from troubled HMP Parc: Investigation launched
A SWANSEA man has died just weeks after being released from HMP Parc, the Bridgend prison now at the centre of a national crisis over inmate deaths and post-release failures.
Darren Thomas, aged 52, died on 13 November 2025 — less than a month after leaving custody. The Prisons and Probation Ombudsman (PPO) has confirmed an independent investigation into his death, which is currently listed as “in progress”.
Born on 9 April 1973, Mr Thomas had been under post-release supervision following a period at HMP/YOI Parc, the G4S-run prison that recorded seventeen deaths in custody in 2024 — the highest in the UK.
His last known legal appearance was at Swansea Crown Court in October 2024, where he stood trial accused of making a threatening phone call and two counts of criminal damage. During the hearing, reported by The Pembrokeshire Herald at the time, the court heard he made threats during a heated call on 5 October 2023.
Mr Thomas denied the allegations but was found guilty on all counts. He was sentenced to a custodial term, which led to his imprisonment at HMP Parc.
Parc: A prison in breakdown
HMP Parc has faced sustained criticism throughout 2024 and 2025. A damning unannounced inspection in January found:
- Severe self-harm incidents up 190%
- Violence against staff up 109%
- Synthetic drugs “easily accessible” across wings
- Overcrowding at 108% capacity
In the first three months of 2024 alone, ten men died at Parc — part of a wider cluster of twenty PPO-investigated deaths since 2022. Six occurred within three weeks, all linked to synthetic drug use.
Leaked staff messages in 2025 exposed a culture of indifference, including one officer writing: “Let’s push him to go tomorrow so we can drop him.”
Six G4S employees have been arrested since 2023 in connection with alleged assaults and misconduct.
The danger after release
Deaths shortly after release from custody are a growing national concern. Ministry of Justice data shows 620 people died while under community supervision in 2024–2025, with 62 deaths occurring within 14 days of release.
Short sentences — common at Parc — leave little time for effective rehabilitation or release planning. Homelessness, loss of drug tolerance and untreated mental-health conditions create a high-risk environment for those newly released.
The PPO investigates all such deaths to determine whether prisons or probation failed in their duties. Reports often take 6–12 months and can lead to recommendations.
A system at breaking point
The crisis at Parc reflects wider failures across UK prisons and probation. A July 2025 House of Lords report described the service as “not fit for purpose”. More than 500 people die in custody annually, with campaigners warning that private prisons such as Parc prioritise cost-cutting over care.
The PPO investigation into the death of Darren Thomas continues.
Crime
Woman stabbed partner in Haverfordwest before handing herself in
A WOMAN who stabbed her partner during a drug-fuelled episode walked straight into Haverfordwest Police Station and told officers what she had done, Swansea Crown Court has heard.
Amy Woolston, 22, of Dartmouth Street in Milford Haven, arrived at the station at around 8:00pm on June 13 and said: “I stabbed my ex-partner earlier… he’s alright and he let me walk off,” prosecutor Tom Scapens told the court.
The pair had taken acid together earlier in the day, and Woolston claimed she believed she could feel “stab marks in her back” before the incident.
Police find victim with four wounds
Officers went to the victim’s home to check on him. He was not there at first, but returned shortly afterwards. He appeared sober and told police: “Just a couple of things,” before pointing to injuries on his back.
He had three stab or puncture wounds to his back and another to his bicep.
The victim said that when he arrived home from the shop, Woolston was acting “a bit shifty”. After asking if she was alright, she grabbed something from the windowsill — described as either a knife or a shard of glass — and stabbed him.
He told officers he had “had worse from her before”, did not support a prosecution, and refused to go to hospital.
Defendant has long history of violence
Woolston pleaded guilty to unlawful wounding. The court heard she had amassed 20 previous convictions from 10 court appearances, including assaults, battery, and offences against emergency workers.
Defending, Dyfed Thomas said Woolston had longstanding mental health problems and had been off medication prescribed for paranoid schizophrenia at the time.
“She’s had a difficult upbringing,” he added, saying she was remorseful and now compliant with treatment.
Woolston was jailed for 12 months, but the court heard she has already served the equivalent time on remand and will be released imminently on a 12-month licence.
News
BBC apologises to Herald’s editor for inaccurate story
THE BBC has issued a formal apology and amended a six-year-old article written by BBC Wales Business Correspondent Huw Thomas after its Executive Complaints Unit ruled that the original headline and wording gave an “incorrect impression” that Herald editor Tom Sinclair was personally liable for tens of thousands of pounds in debt.

The 2019 report, originally headlined “Herald newspaper editor Tom Sinclair has £70,000 debts”, has now been changed.
The ECU found: “The wording of the article and its headline could have led readers to form the incorrect impression that the debt was Mr Sinclair’s personal responsibility… In that respect the article failed to meet the BBC’s standards of due accuracy.”
Mr Sinclair said: “I’m grateful to the ECU for the apology and for correcting the personal-liability impression that caused real harm for six years. However, the article still links the debts to ‘the group which publishes The Herald’ when in fact they related to printing companies that were dissolved two years before the Herald was founded in 2013. I have asked the BBC to add that final clarification so the record is completely accurate.”
A formal apology and correction of this kind from the BBC is extremely rare, especially for a story more than six years old.
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