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Sixty per cent of all Childline counselling in Wales last year about mental health

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SIXTY per cent of all counselling sessions delivered to young people in Wales by the NSPCC’s Childline service last year were about mental health and wellbeing.

Between April 2023 and March 2024, Childline delivered 5,545 counselling sessions to young people known to be from Wales, with 3,342 of these about mental and emotional health and wellbeing.

Across the UK, Childline delivered 99,179 counselling sessions about mental and emotional health and wellbeing, equating to 272 sessions a day.

When discussing their mental health, some of the top concerns that were raised were anxiety, stress, low mood, depression and loneliness.

To mark World Mental Health Day (October 10th), the NSPCC is highlighting these figures to show the scale of children struggling with their mental health and to remind them that Childline is a safe place where they can seek help and support.

A 16-year-old girl from Wales who contacted Childline said: I’m convinced that the world hates me, like no one cares about me.

“I tried telling a friend how I felt, and they only wanted to talk about their own problems; I felt even worse after that. Thank you for letting me talk.”

It is important for children and young people get help with their mental health at an early stage – through schools or in the local community – rather than waiting until they reach crisis point.

That is why NSPCC Cymru is calling on the Welsh Government to ensure that children, young people and their families can access appropriate mental health support within their own local authority area.

The charity also wants to see investment in parent-infant relationship services, to ensure support for babies and young children who have experienced trauma and abuse.

Any child or young person who is struggling can also contact Childline up to the age of 19 and have a confidential conversation with a counsellor over the phone or online, at any time of the day.

Shaun Friel, Director of Childline, said: “At Childline, we know that growing up comes with challenges which can impact the mental health and wellbeing of children and young people.

“This is why it is essential that all young people know where they can go for support and the tools available to them that can help them process their emotions, such as resources provided by Childline.

“Whether a young person is feeling anxious, lonely, or depressed, we want to remind all young people this World Mental Health Day that they don’t need to cope alone and our friendly and welcoming counsellors at Childline are here for them.”

The Childline website also provides support to young people on the advice pages or resources, such as Art Box, which is a space for children to write or draw about their feelings. Children can also use the service’s Calm Zone, an area of the website with lots of tools and mechanisms to help young people cope.

Drawing or writing can be a helpful way for children to process their emotions, as it can enable them to express themselves and make sense of their situation.

A 10-year-old child who contacted Childline said: “My little sister is in hospital a lot; it makes me worry and I get upset about it. I have found drawing and colouring helps, I enjoy that, especially butterflies and nature.”

With this in mind, Lidl GB in partnership with Crayola is supporting the NSPCC in their mission to be there for every child needing support with their mental health by launching the Crayola Cosmic Creations and Fantastic Fantasy Activity Tube. The activity tubes – of which £1 per item sold will be donated to Childline – are designed to give children a creative outlet for their emotions using colouring pencils, colouring rolls, foil art posters and stickers, all with vibrant designs.

Charlie Day, CSR Team Manager at Lidl GB, said: “Supporting young people’s mental health matters hugely to our colleagues and customers. That’s why at Lidl GB we’re committed to building on the over £9 million we’ve donated to the NSPCC since 2017, however we can.

“We’re delighted to sell activity tubes in Lidl GB stores that provide children with a calming activity and help them to express their feelings. Co-created by Crayola and Hunter Price International, the product will raise vital funds for Childline, and with the contact details on-pack, will help ensure young people have somewhere to turn when they’re ready to open up.”

Young people can contact Childline on 0800 1111 or via 1-2-1 chat on www.childline.org.uk.

 

Charity

Paul Sartori receives generous support from the James Tudor Foundation

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Paul Sartori Hospice at Home is celebrating a major support package from The James Tudor Foundation thanks to an unrestricted grant to help fund the charity’s vital end-of-life care services throughout the county. 

The £46,364 grant award ill be paid over three years.

Commenting on the windfall, the new Chief Executive Officer, Laura Hugman, said, “At a time where funding and funding partnerships are challenging, we’re very grateful to The James Tudor Foundation in helping us achieve our aims and passion for supporting and bringing reassurance to the local families who need us.” 

Paul Sartori Hospice at Home provides an holistic approach to end-of-life care, which encompasses home nursing, equipment loan, complementary therapies, bereavement and counselling support, physiotherapy, future care planning, and training. The team provides thousands of hours of day and night respite care each year, ensuring that patients can receive the support they need, complementing the statutory provision within the comfort of their own homes.

Judith Williams, Grant Development Officer at Paul Sartori Hospice at Home, expressed the charity’s gratitude: “We’re incredibly thankful to The James Tudor Foundation for their continued generosity. Their support helps us maintain our nursing service, which is a lifeline for many families facing end-of-life care challenges.”

Paul Sartori Hospice at Home offers a comprehensive range of services to individuals with life-limiting illnesses, ensuring they can be cared for at home with dignity, independence, and comfort.

 

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Home-Start Cymru highlights vital support for parents during Maternal Mental Health Week

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CHARITY Home-Start Cymru is calling for greater awareness and support for parents facing mental health challenges during the early years of family life.

The appeal comes as Maternal Mental Health Week shines a spotlight on the emotional wellbeing of mothers and parents across Wales.

The charity is sharing the story of Naomi Durham, a mother of two who previously received support from Home-Start Cymru.

Naomi said that, while she appeared to be coping, she was privately struggling with postnatal depression, health issues and the pressure of raising two young children alone.

She said: “On the outside, I tried to look like I was coping, but inside things were falling apart.

“I was struggling with postnatal depression, managing my health, and raising two young children on my own. For a long time, it felt like nobody really knew how to help me.

“But when I was matched with a Home-Start Cymru volunteer, everything began to change. For the first time in a long while, I felt like someone truly saw me and listened to me, and that support made all the difference.”

Home-Start Cymru said Naomi’s experience showed the impact that early intervention and compassionate, community-based support can have on families.

The charity provides volunteer-led, one-to-one support for families with young children across Wales. Parents are matched with trained volunteers who offer practical and emotional support, helping to reduce isolation, build resilience and improve wellbeing.

A spokesperson for Home-Start Cymru said: “Too many parents feel they have to struggle alone, particularly during the early years when the pressures can be overwhelming.

“Naomi’s story shows just how important it is for families to feel seen, heard, and supported. Our volunteers play a crucial role in offering that lifeline.”

Maternal Mental Health Week is used to raise awareness of conditions such as postnatal depression and to encourage parents to seek help.

Home-Start Cymru is urging anyone who may be struggling to reach out and access support.

 

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Homeless charity plans ‘safe haven’ centre with accommodation and training

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A new community project aims to tackle gaps in support for people living on the streets

A NEW community initiative is aiming to provide a “safe haven” for homeless people in west Wales, offering accommodation, training and round-the-clock support.

Safe Haven Homeless CIC has been set up by founder Dave Thomas, who said the idea came after witnessing the struggles faced by people sleeping rough in Carmarthen and Aberystwyth.

He described seeing individuals forced out of temporary camps, including one case where fencing was erected to prevent a homeless person returning to a former site.

Mr Thomas said: “We spoke to people who simply couldn’t access help because they had no fixed address or internet access. That was a real eye-opener.”

Research carried out by the group found that while a number of organisations provide advice and outreach support, there is a lack of safe, stable accommodation offering a full package of services.

The Herald understands that demand for housing remains high, with waiting lists for social housing stretching to around two years in some cases, particularly for those not in priority groups.

The project aims to address this by purchasing a property with land to create a multi-use support centre.

Plans include a main building with communal living areas, a kitchen, counselling rooms, IT facilities and training spaces, alongside outdoor accommodation such as bell tents and log cabins.

The site would also include recreational and work-based facilities, including a workshop, greenhouse, gym and fishing lake, designed to support wellbeing and provide opportunities for skills development.

Mr Thomas said the centre would be staffed 24 hours a day to ensure continuous support, addressing a gap where many services only operate during office hours.

The initiative also aims to become partly self-sustaining, with income generated through a small campsite, training activities and partnerships with external organisations.

Support networks are already being developed, including links with counsellors, charities and local businesses willing to offer employment opportunities to those using the service.

The organisation is being run by a team of directors alongside Mr Thomas, and is also building connections with other community projects in the region.

Mr Thomas added: “We believe this is a new and dynamic way to support homeless people. It’s about giving them not just a place to stay, but real support to rebuild their lives.” 

 

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