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Politics

Senedd member faces ‘trivial’ probe over eBay review

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A SENEDD member was investigated after leaving a negative review about a pair of crystal sherry glasses bought on eBay for £9.99.

Douglas Bain, who is the Senedd’s standards commissioner, launched a formal investigation after the seller made a complaint against the unnamed politician.

The complainant claimed the politician, who Nation.Cymru reports to be Conservative MS Janet Finch-Saunders, had posted false information questioning their “integrity, reliability and honesty”, according to a report published on October 17.

The Senedd member bought two Waterford crystal glasses online but, when they arrived, disputed that they matched the seller’s description, leaving a stinging review.

Mr Bain, who was appointed in 2021, was satisfied the complaint – made under rule two of the Senedd’s code of conduct (members must act truthfully) – was admissible.

“At first sight this whole matter might appear trivial,” said Mr Bain.

“Why should a disagreement between a seller and buyer of two glasses costing £9.99 be the subject of a complaint about a member of the Senedd?

“However, the matter is one of concern to the complainant who believes that her reputation as an eBay seller may be damaged by the allegedly untruthful feedback report posted by the member who was the buyer.”

The dispute centred on whether the crystal glasses, which were purchased in January, were signed with an etching of the word “Waterford” or an image of a seahorse.

In the course of an investigation spanning the past year, Mr Bain went as far as to have an independent expert inspect the item in pursuit of the truth.

In the advert, the glasses were described as a “stunning” pair of Waterford Kylemore small liqueur glasses, in “super” condition with no signs of use.

But the politician was dissatisfied when they received the item, sending a private message to the seller complaining the glasses were “not as described, smaller and not signed”.

The seller asserted the glasses were as described and sought any evidence to the contrary, with the Senedd member no longer responding to messages.

On January 21, the politician posted a review: “Wrongly described and they are not signed. Will not deal with this E bay [sic] seller again.”

The seller urged the Senedd member to review their feedback, stating: “Glasses ARE the size stated and ARE signed,” but they continued to be blanked.

Seeking to make amends, the seller left replacement glasses at the Senedd member’s office but the member did not accept them and the complainant took them back.

A vital piece of evidence was lost in March, with the politician telling the complainant they had broken one of the original glasses.

Then, in April, the one remaining glass was examined by Mr Bain’s investigator who could find no trace of any etching nor mark.

The seller refused to accept the outcome of that examination.

During a telephone conversation with the standards commissioner in May, the complainant said the sherry glasses were smaller than the politician had expected.

In an effort to put the matter to bed, Mr Bain selected an independent expert who examined the glass in June before producing a report.

The expert concluded the item was a crystal liqueur glass, cut in ‘Kylemore’ pattern, on a hexagonal section baluster stem and 16-point star-cut circular base.

While the glass guru found no visible mark nor seahorse, they were satisfied “on the balance of probabilities” that the glass was made by Waterford and was not a fake.

Mr Bain concluded: “Even if, as the complainant asserts, the height of the glass was within tolerance and there was some vague mark which could have been the remnants of a Waterford crystal mark, it would still be my opinion that there had been no breach of rule two.

“I am satisfied that the member’s feedback report, even if it was factually incorrect, was honestly given. There is no evidence of any deceit, fraud or moral turpitude. Whilst it may, on the complainant’s account, have been imprecise and inaccurate – it was not untruthful.”

After discussing the report behind closed doors, politicians on the Senedd’s standards committee agreed with Mr Bain that their colleague had not breached the code of conduct.

In its annual report, the standards commissioner’s office, which cost £133,992 in 2023/34, said it had received 190 complaints, up 167% annually, with 84 ruled inadmissible.

Community

‘Harrowing’ distress now the norm for unpaid carers in Wales

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“HARROWING” levels of distress have become the norm for unpaid carers in Wales, a committee has heard, with charities warning of a support system “set up to fail”.

Kate Cubbage, director of Carers Trust Wales, told the Senedd’s health scrutiny committee: “There are too many carers who are reaching crisis point without any support.”

Ms Cubbage explained that most councils are supporting fewer than 500 carers, warning: “There are really, really high levels of unmet need within our communities.”

She told Senedd Members that staff are receiving trauma training to support their mental health due to the levels of distress they are seeing among carers.

Ms Cubbage pointed to a University of Birmingham study which found an increased suicide risk among unpaid carers akin to that of veterans who have seen active service.

“One in eight carers has made a plan to end their own life,” she said, calling for carers to be specifically considered in the Welsh Government’s suicide prevention strategy.

“One in ten has made an attempt… at a time when the average local authority has support plans for less than 0.5% of the caring population.”

Warning of deepening poverty in Wales, the witness expressed concerns about a 31% poverty rate among carers – “far higher” than the 22% in the wider population.

Ms Cubbage added that young carers miss more than six full school weeks each year, compared with pupils without caring responsibilities who miss nearer two weeks.

Kate Cubbage, director of Carers Trust Wales
Kate Cubbage, director of Carers Trust Wales

She told the health committee: “It’s no wonder young carers are achieving less at school. They are less likely to go on into further and higher education.

“And if they do make it to university, they’re less likely than their peers to actually graduate.”

Reflecting on a personal note, Ms Cubbage, a parent carer, said her autistic son has accessed services from ophthalmology to audiology over the past 16 years.

“I have never once been signposted to anything that would suggest that I am an unpaid carer or that I can access support… That kind of lived experience is really important.”

Rob Simkins, head of policy at Carers Wales, added: “Things are getting worse: anecdotally, we see that through our services but also that’s what the research tells us.”

Rob Simkins, head of policy at Carers Wales
Rob Simkins, head of policy at Carers Wales

He pointed to a Carers Wales survey which has shown a “shocking” 53% increase in the number of carers cutting back on food and heating.

Giving evidence on Wednesday December 17, Mr Simkins warned of a 39% increase in the number of carers reporting “bad” or “very bad” mental health since 2023.

“All the evidence that we’re collecting shows that this is going in one direction,” he told the committee, adding: “And that’s the wrong direction. It’s a bleak context.”

Mr Simkins said census data shows about 310,000 unpaid carers in Wales but research indicates the number could be nearer 500,000 – roughly 15% of the population.

He cautioned that charities across the country, including Carers Wales, are seeing real-terms cuts in funding from the Welsh Government every single year.

Mr Simkins warned of a “shocking” lack of data and a system “set up to fail” more than a decade on from the then-Assembly passing the Social Services and Wellbeing (Wales) Act.

Warning some councils cannot quantify how many carers’ assessments they could carry out over 12 months, he asked: “How on earth are you meant to collect data from unpaid carers and plan services if you can’t even figure out how many you can assess?”

Asked about carers’ assessments, he highlighted a lack of capacity within councils as he warned a “pitifully low number of carers go on to get any support at all”.

Greg Thomas, chief executive of Neath Port Talbot Carers Centre, told Senedd Members the voluntary sector is being increasingly asked to plug gaps without necessary funding.

He warned the jam is having to be spread “ever-more thinly”, creating a tension between reaching as many people as possible and not wanting to compromise quality of support.

“We’re not quite saying ‘no’ to people,” he said. “But we’re having to say a qualified ‘yes’ about what we’re able to offer… We’re massively overstretched, massively oversubscribed.”

Mr Thomas told the committee the carers’ centre has the required reach and expertise, concluding: “It’s almost give us the tools and we can do the job.”

If you have been affected by anything in this story, the Samaritans can be contacted for free, 24/7, on 116 123, or by email at [email protected].

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Community

Pembrokeshire council tax rates could go up in 2026

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THERE’S just a few days left to have your say on Pembrokeshire’s budget setting for the next financial year, which includes the potential for huge increases in council tax.

Pembrokeshire’s financial situation for next year is some £4m better off after a higher settlement from the Welsh Government, but the council still faces difficult decisions.

While council tax makes up a proportion of the council’s annual revenue, a crucial area of funding is the Aggregate External Finance (AEF) rate from Welsh Government.

Pembrokeshire was to receive a 2.3 per cent increase on its settlement, a total of £244,318,000, amounting to an extra £5,493,000, placing it at joint 13th of the 22 local authorities in Wales.

Now, following a Welsh Government and Plaid Cymru agreement, local authorities including Pembrokeshire have received a better financial settlement.

Speaking at the December meeting of Pembrokeshire County Council, while presenting a report on the outline draft medium term financial plan (MTFP) 2026-27 to 2028-29, Cabinet member for finance Cllr Alistair Cameron said the recent rise in the financial settlement from the Welsh Government had decreased the expected funding gap for the next financial year for the county from £17.7m to £13.6m, but stressed: “There are still increased pressures we are going to have to face.”

The closing date for completed responses to the public consultation is January 4.

The council, in its online consultation, says there are limited ways that the funding gap can be met:

  • Increase the rate of council tax charged (each one per cent increase generates approximately £907,000 of additional income).
  • Change the way services are provided and delivered – (efficiency gains, reduce what council does etc).
  • Increase the amount charged for some services

Cllr Alistair Cameron, Cabinet Member for Corporate Finance and Efficiencies, has said: “It is vitally important that we get the views of as many members of the public as possible to help shape our future proposals with your priorities at the forefront.

“Everyone will be aware that it is increasingly difficult to balance the growing demands on the council but we are determined to put together a budget that enables us to continue to provide essential services for the people of Pembrokeshire.”

The actual setting of the budget and related council tax level along with any potential savings and cuts, will be decided at a later date, with committee scrutiny ahead of Cabinet considering a revised draft budget on February 9, before it is recommended to full council on February 20.

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Business

Salon plans for Haverfordwest car valet site approved

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RETROSPECTIVE plans to change a Pembrokeshire car sales/valet area to include a barber shop and tanning salon have been given the go-ahead.

In an application to Pembrokeshire County Council, Zizo Barbers & Affordable Cars, of Cambrian Place, Haverfordwest sought permission for the change of use of previously granted valet and car sales area, the works completed in 2024.

A supporting statement through agent Hayston Developments & Planning Ltd said the former commercial garage business has been operating in several guises from the premises for many years and has included petrol sales, motor servicing and repairs, MoTs, vehicle valeting, car sales and customer parking.

This followed on from a 2011 permission for the partial demolition of the original commercial garage, with a later approval for the site refurbishment to provide a workshop, valeting and offices for the existing car sales.

A supporting statement said: “The proposed update to a change of use involves the replacement of a car valeting service, which took place under a covered area at the rear of the site by a wash and valet operation – and restricting this service to those cars being sold at the Cambrian Place site. The use of a former office / store as a barber shop.

“The use of the former customer waiting area as a tanning salon including a new moveable timber shed for use as a meet and greet facility and as a car sales office. Provision of a communal parking area. Whilst retaining the principal use of the site for the sale of used cars.

“It is therefore suggested that the proposal will reduce both the elements of noise and the generation of dust whilst improving air quality as substantially fewer cars being power washed and valeted as well as the visual impact of these activities in this very public location – and with adjacent residential properties.”

Haverfordwest Town Council had objected to the scheme on highway safety grounds, but an officer report recommending approval said: “Highways colleagues have advised that the mixed use at the site is not likely to generate a significant number of trips that would lead to congestion and/or road safety issues due to the hours of operation are suggestive of visitors in the non-peak hours over the course of the day.

“In addition, highways colleagues have confirmed recorded accident history is negligible at the site, with one accident in 2023 at the nearby junction as a result of a rear shunt.”

It also said that, as the site lies adjacent to the A40(T) Welsh Government as a highway authority were consulted on the application, but has not not issued a direction in respect of this application.

One letter of objection had also raised issues of traffic and highway safety, chemical and detergent waste from the site and occasional activity after 5pm.

The report said the cessation of the valeting/washing use will reduce water usage at the site and any activity outside normal hours was an enforcement matter.

The application was conditionally approved by officers.

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