Health
Ambulance handover delays cut by 87% as Welsh Government launches new taskforce
The Welsh Ambulance Service has reported a dramatic improvement in patient handover times, with delays reduced by more than 87% in June compared to the previous month. The figures, released by the Welsh Government, show that nearly three-quarters of patients were transferred to emergency department care within just 15 minutes.
The positive shift comes as part of a broader effort to tackle longstanding delays, with the launch of a new national, clinically-led taskforce aimed at improving the speed and efficiency of ambulance handovers across Wales. The initiative is designed not only to ease pressure on emergency departments but also to free up ambulance crews to respond to urgent 999 calls more quickly.
Health Secretary Jeremy Miles welcomed the progress, saying: “Today’s figures show that our focus on improving ambulance patient handover performance is working, with handover times in June the lowest since September 2021. With improvements in same-day emergency care and patient flow in place, significant progress is being made in most areas of Wales.
“Staff across Wales work hard day in, day out, to provide the best possible care for patients and I want to thank them for their continued efforts and the improvements we are seeing. We’ve recently set up a national, clinically-led taskforce to support these efforts and have been clear with health boards about our expectations.
“With changes to how the ambulance service manages 999 calls, it’s important we continue to work to see further progress to ambulance patient handover performance.”
Despite the encouraging statistics, the Welsh Government acknowledged that pressures on emergency services remain high. June marked the third-highest daily attendance at emergency departments on record, although the average time from patient arrival to triage was 16 minutes – the quickest since February 2021.
However, ministers admitted there remains “too much variation” in performance across different areas of Wales, signalling that more work is needed to ensure consistency nationwide.
The Welsh Ambulance Service also introduced changes at the start of July to enhance the way it responds to critical 999 calls. A new ‘purple’ category has been established to prioritise patients experiencing out-of-hospital cardiac arrests. Meanwhile, the existing ‘red’ category continues to cover life-threatening emergencies, such as severe trauma or patients at high risk of cardiac or respiratory arrest.
Looking ahead, a new ‘orange: time sensitive’ category is set to be introduced before the winter. This will focus on patients displaying clear symptoms of conditions such as stroke or acute coronary syndrome, ensuring those in need of rapid intervention are seen swiftly.
While the data signals meaningful progress, the Welsh Government and health services alike are clear that sustained effort and close monitoring will be essential to maintaining and building upon these gains throughout the year.
Health
Politicians seek legal advice over hospital decisions as petition passes 11,000 signatures
PEMBROKESHIRE’S two Members of the Senedd have written jointly to the Welsh Government’s Counsel General seeking legal advice on possible ways to challenge decisions made by Hywel Dda University Health Board affecting healthcare services in the county.
Paul Davies MS and Samuel Kurtz MS have asked the Counsel General, Julie James MS, to outline what legal mechanisms may exist to scrutinise or challenge the health board’s decision-making process, particularly in relation to changes impacting services at Withybush Hospital.

Their move comes amid growing concern from residents, clinicians and community groups about the impact of service changes on patient safety and access to care, especially in a rural county where travel times to alternative hospitals can be significant.
Public concern has also been reflected in a petition calling for intervention over the future of services at Withybush Hospital. The petition has now attracted more than 11,000 signatures and continues to gain support.
Having passed the required threshold, the petition can now be considered for debate in Senedd Cymru.
The two MSs say the level of public backing highlights the strength of feeling locally and the need for greater scrutiny of decisions being taken about healthcare provision.
Paul Davies MS said: “Residents across Pembrokeshire are deeply concerned about the cumulative impact that changes to healthcare services could have on patient safety and access to care in a rural area. The fact that more than 11,000 people have signed the petition highlights just how strongly people feel about this issue.”
Samuel Kurtz MS added: “People deserve confidence that decisions affecting vital healthcare services have been taken properly and with full consideration of the impact on local communities. We have therefore written to the Counsel General to seek advice on what legal avenues may exist to challenge these decisions and what powers the Welsh Government has to intervene where serious concerns have been raised.”
The MSs have also asked the Welsh Government to clarify what role it can play in reviewing or intervening where there are significant concerns about the governance and decision-making processes of a health board.
Health
Welsh Ambulance Service to host bi-monthly Board meeting
THE WELSH AMBULANCE SERVICE is preparing to host its bi-monthly Board meeting – and the public are invited.
Join the meeting on Thursday 26 March via Microsoft Teams to hear senior leaders cover a full agenda, including approval of the Integrated Medium-Term Plan for 2026-29, which outlines what the organisation will prioritise and deliver, how it will use its resources and how it will continue to improve care for the people of Wales over the next three years.
Board members will approve the initial revenue budget for the year ahead and receive an update on current financial performance.
The Board will also hear from Mr Clarke from Cwmbran, who describes an experience of trying to access help via 999 for his late father who was terminally ill.
There will also be an opportunity to pose a question to the Board.
Chair Colin Dennis said: “Board meetings give you the opportunity to really get to know our ambulance service, with a clear view of how important decisions are shaped and the processes behind them.
“They also create a forum to hear directly about ongoing work, explore how we can strengthen support for the Trust’s staff and patients, and connect with the people responsible for shaping those decisions.”
Click here to watch the Board meeting on Thursday 26 March 2026 from 9.30am.
This link will be active from 10 minutes before the meeting starts.
To pre-submit a question, please email [email protected] by no later than Wednesday 25 March 2026.An agenda will be available on the Trust’s website in the days prior to the meeting.
Health
Pharmacies carry out record number of consultations for common health issues
PHARMACIES across Wales carried out more than 600,000 clinical consultations for a wide range of common health issues over the last twelve months, according to the latest community pharmacy services statistics.
Almost 346,000 people used the Common Ailments Service, which offers free advice and treatment for twenty-seven common conditions and is available in ninety-nine per cent of pharmacies across Wales.
Figures covering April 2024 to March 2025 show that more than 462,000 Common Ailments Service consultations took place during the period – the highest number ever recorded.
The most frequent reasons people sought help from their local pharmacy included sore throats, hay fever, conjunctivitis and dermatitis.
Pharmacies also carried out more than 53,000 consultations specifically for sore throat treatment, around 33,000 consultations for contraception advice and treatment, and over 121,000 consultations to provide emergency supplies of medicines.
During those emergency consultations pharmacists issued more than 189,000 prescription-only medicines to patients who had run out of medication and were unable to obtain a new prescription in time.
In addition to these consultations, pharmacies across Wales dispensed more than eighty million prescription items over the same twelve-month period.
The Common Ailments Service allows people to receive treatment closer to home while helping free up GP appointments for patients with more complex or urgent medical needs.
Health Secretary Jeremy Miles said: “Community pharmacies play a vital role in providing healthcare across Wales.
“Nearly half a million consultations in a single year shows just how much people value being able to walk into their local pharmacy and get the help they need quickly, without having to wait for a GP appointment.
“We are working to ensure more people can receive convenient care closer to home, and expanding access to these services is a key part of that.
“The right care, in the right place, at the right time — that is what people in Wales want, and what our pharmacies are delivering.”
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