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New app launched to help protect vulnerable people from carbon monoxide

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A NEW mobile tool has been launched to give frontline workers essential carbon monoxide (CO) safety advice and resources.

Developed by the Gas Safe Charity in partnership with the UK’s Gas Distribution Networks (GDNs) – Wales & West Utilities, Cadent, Northern Gas Networks and SGN – the free Think CO app provides real-time guidance to help safeguard vulnerable individuals across the UK.

The app is designed for frontline staff such as fire and rescue teams, social workers, council officers and charity workers, giving them instant access to CO safety information during home visits and emergencies.

Backed by a £43,000 investment over three years from the GDNs, the initiative aims to train 750 frontline workers every year to recognise and address CO risks in vulnerable households.

Key features include:

  • Instant CO safety advice – guidance on recognising symptoms of CO poisoning, what to do in an emergency, and regional CO alarm legislation.
  • Offline access – resources available without mobile signal, ensuring workers are supported wherever they are.
  • PSR & fire safety information – advice on the Priority Services Register (PSR) and Fire and Rescue Service home fire safety visits.
  • Ongoing training support – continuous access to updated resources for those who have completed Think CO workshops, e-learning or in-person training.

Sophie Stone, Vulnerability and Carbon Monoxide Allowance Coordinator at Wales & West Utilities, said:
“The launch of the Think CO app is a major development and will be critical in providing frontline teams with the resources they need to protect vulnerable individuals. It brings together vital CO safety information in one, easily accessible app, allowing workers to take swift, informed actions when it matters most.”

Since its creation in 2016, the Think CO programme has trained more than 4,000 frontline workers, reaching organisations including Citizens Advice, The Scouts and local authorities. The new app represents the next step in ensuring those supporting vulnerable communities have continuous access to life-saving CO safety resources.

 

Community

Generous support agreed for Milford Haven Library

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A FUNDING package worth £18,700 has been agreed to help secure the long-term financial sustainability of Milford Haven Library.

At a meeting on Monday (Jan 12), Milford Haven Town Council approved funding to support the library over the next three years.

The decision follows a year of partnership working between Pembrokeshire County Council, the Port of Milford Haven and the Town Council, as the organisations sought solutions to ongoing funding pressures.

A public consultation held in 2025 highlighted the importance of the library as a valued community asset, not only for book lending but also as a hub for groups, wellbeing checks and warm spaces.

Discussions resulted in a contribution of £10,000 from the Port of Milford Haven and £3,000 from the Town Council to ensure the library could continue operating during the 2025/26 financial year. The latest agreement extends that support, providing funding for the next three years alongside continued substantial backing from the Port over the lifetime of the council’s lease.

Councillor Rhys Sinnett, Pembrokeshire County Council’s cabinet member for residents’ services, said: “This is excellent news for the town as it allows us at Pembrokeshire County Council to continue providing a much-valued service at current levels.
“We are incredibly grateful for the support of Milford Haven Town Council and the Port of Milford Haven, as through partnership working we are able to maintain this important community resource.”

Councillor William Elliott, Mayor of Milford Haven, said the agreement reflected the value placed on the library by the community. He said: “We are delighted to have reached a consensus to support the library over the next three years.
“We value the importance of the library not just for the loaning of books, but also for its wider role supporting groups, wellbeing checks, warm spaces and more.
“Over the past 12 months we have continued to work closely with the library team, the County Council and the Port of Milford Haven to explore all available options, and we remain committed to this partnership going forward.”

Tom Sawyer, chief executive of the Port of Milford Haven, added: “Libraries are cornerstones of our communities — places where people connect, learn and feel supported.
“We’re proud to have helped ensure this vital resource remains accessible to everyone who depends on it.”

Milford Haven Library is based at Cedar Court. Further information about the library and its facilities is available via Pembrokeshire County Council’s libraries service.

 

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Community

Specialist team searches River Teifi in ongoing hunt for missing man

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A SPECIALIST search team has carried out a renewed and highly technical search of the River Teifi in Cardigan as efforts continue to find a man who was last seen entering the water earlier this month.

The operation was undertaken on Wednesday (Jan 28) by Specialist Group International (SGI), following a request from the family of Kurtis Brook.

Kurtis was witnessed entering the River Teifi on Saturday (Jan 4). Despite extensive searches involving multiple agencies and voluntary rescue organisations since then, he has not been located.

SGI confirmed that a seven-person specialist team conducted a coordinated search along the river, working downstream to the mouth of the Teifi estuary. The operation involved the deployment of high-frequency side-scan sonar, equipment capable of detecting objects beneath the water’s surface even in low-visibility conditions.

However, the team said conditions on the river remain exceptionally challenging. Recent storms, prolonged high river levels, floodwater and tidal influence have significantly altered the river environment since the initial incident.

Kurtis Brook

In a statement, SGI said the search area contained “significant debris, obstructions and strainers,” describing flood and tidal river searches as among the most complex and hazardous situations faced by rescue specialists.

The Herald understands that the River Teifi has experienced repeated high-flow events in recent weeks, complicating earlier search efforts and increasing risks for those operating on the water.

SGI added that while no breakthrough was made during the latest operation, their thoughts remain firmly with Kurtis’s family and loved ones, and they acknowledged the continued dedication shown by his friends and relatives throughout the search.

Emergency services and specialist teams have been involved in repeated searches since the incident, with the operation scaling back and resuming at various points as conditions allowed.

Anyone with information relevant to the disappearance is urged to contact Dyfed-Powys Police.

 

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Business

Councillor condemns closure of Haverfordwest Santander branch

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A PEMBROKESHIRE councillor has spoken out after learning that the Santander branch in Haverfordwest is set to close later this year, warning the decision will have a serious impact on local residents, families and businesses.

The bank’s Bridge Street branch is due to close on Monday (May 5) as part of a wider UK restructuring programme.

Councillor Thomas Baden Tudor said he was “lost for words” and urged the bank to reconsider, describing the closure as devastating for customers who rely on face-to-face services.

Santander says the decision is driven by declining footfall, with more customers banking online, and that services will remain available via digital platforms and Post Office counters.

However, the announcement follows a steady erosion of high-street banking in Pembrokeshire. The Herald recently reported that Haverfordwest’s former Halifax branch is set to reopen as a nail salon.

In what appears to be a serious failure of planning, there is now not a single bank branch left anywhere in south Pembrokeshire. Towns including Tenby, Pembroke and Pembroke Dock are all without face-to-face banking facilities.

North Pembrokeshire has also been affected, with Fishguard and St Davids now lacking bank branches.

Pembrokeshire is understood to be left with just four bank branches in total — Nationwide in Milford Haven, and HSBC, NatWest and Lloyds Bank in Haverfordwest.

 

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