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Face-to-face banking a lifeline for older people, says Senedd member

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Calls for action as branch closures hit rural Wales

FACE-TO-FACE banking must be protected as a “lifeline” for older people across Wales, a Senedd Member has warned.

Welsh Conservative Shadow Cabinet Secretary for Social Justice & Equalities, Dr Altaf Hussain MS, raised the issue in the Senedd following the publication of Age Cymru’s What Matters to You? report, which found that access to cash and in-person services remains a major challenge for older residents.

One participant in the study said: “Going to the local bank and everyone tells me to go online. No idea how!” Another added: “My eyes are not good, so I don’t like online banking. My hearing isn’t good, so I don’t hear everything on the telephone. I need face-to-face communications for everything.”

Bank closures across Wales

Dr Hussain told the chamber these stories were not isolated, pointing to the wave of branch closures across the country. Consumer group Which? reports that more than 150 bank branches have shut in Wales since 2015, with towns such as Pembroke, Fishguard and Ammanford losing their local facilities in recent years.

Banks argue that the majority of customers now prefer to bank online or via mobile apps, but critics say this digital shift risks leaving behind thousands of older and vulnerable people.

Access to cash under pressure

Figures from the Financial Conduct Authority show more than five million people across the UK still rely heavily on cash for everyday transactions. At the same time, the number of free-to-use ATMs has been falling sharply, with Link data showing a drop of nearly 13,000 over the last five years.

Age Cymru has warned that many older people use cash as a way of budgeting, and losing access threatens their independence. Poor broadband and mobile coverage in rural areas also means digital-only services are not a realistic alternative.

Alternatives ‘not enough’

Community banking hubs and post offices have been suggested as replacements, but campaigners say they are patchy and cannot fully meet demand. Pilot hubs in South Wales have been well received, yet provision remains limited.

Post offices can handle most banking transactions, but restricted opening hours and long queues have left many questioning whether they are a genuine substitute for high street banks.

‘Not a luxury, a lifeline’

Dr Hussain said: “Too many older people in Wales are being left behind by the rapid shift to online services. Access to cash and face-to-face banking isn’t a luxury, it’s a lifeline.

“The Welsh Government must work with banks and local authorities to ensure older people aren’t excluded or forced into isolation by the loss of vital services. Our older generation deserves dignity, independence, and real choice — not to be dismissed and told to ‘just go online’ when that simply isn’t possible for some people.”

 

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Lib Dems say new EU deal could help Pembrokeshire businesses and boost defence ties

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Party calls for UK to rejoin Single Market as Brexit anniversary approaches

THE LIBERAL DEMOCRATS have called for Britain to rebuild closer links with Europe, saying a return to the Single Market and Customs Union could help businesses, exporters and major energy projects in Pembrokeshire.

The party says its proposed “Growth and Defence Partnership” with the European Union would cut trade barriers, strengthen national security and help repair what it describes as the economic damage caused by Brexit.

The announcement comes ahead of the tenth anniversary of the 2016 referendum, which saw the UK vote to leave the EU.

For Pembrokeshire, the debate has particular relevance. The county’s economy is closely tied to agriculture, food production, tourism, ports, energy and international trade. Businesses exporting goods into Europe have faced additional paperwork and costs since Brexit, while major projects around Milford Haven, the Celtic Freeport and offshore wind are expected to depend heavily on international investment and cooperation.

Liberal Democrat leader Sir Ed Davey is expected to use a speech to the European Movement to call for immediate talks with the EU on a new deal.

The party wants the UK to join the Single Market through the European Economic Area, alongside countries such as Norway, Iceland and Liechtenstein. It is also calling for a new customs union with the EU.

The Liberal Democrats say this would remove many of the barriers currently faced by businesses trading with Europe.

Welsh Liberal Democrat Westminster spokesperson David Chadwick MP said Wales had been badly affected by Brexit.

He said: “Wales was one of the hardest hit parts of the UK by the failed Brexit experiment that was masterminded by the likes of Nigel Farage and Boris Johnson.

“We shouldn’t have to live with the bad deal they’ve lumped us with. People deserve far better than that.

“That’s why we are calling for a bold new deal with Europe to boost growth, create jobs and keep our country safe.”

The party is also calling for closer defence cooperation with European allies, including a new European Security Council and greater joint procurement.

Sir Ed is expected to argue that the threat from Vladimir Putin’s Russia, together with uncertainty over American foreign policy under Donald Trump, makes closer UK-European defence cooperation essential.

The proposals are likely to reopen political arguments over Brexit. Labour has so far ruled out rejoining the Single Market or Customs Union, while the Conservatives and Reform UK remain opposed to reversing Brexit.

But the Liberal Democrats say the economic case for closer European ties is now impossible to ignore.

For Pembrokeshire, the question is not only ideological. Farmers, food producers, hauliers, tourism businesses, port operators and energy companies all depend on smooth trading links, investment confidence and international cooperation.

Ten years after the referendum, the party says Britain must stop treating closer European cooperation as a taboo and start focusing on what would help communities, businesses and public services.

 

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Entertainment

Saundersfoot film to premiere where it was made

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A PEMBROKESHIRE-made feature film is to receive its big-screen premiere next month in the very harbour where much of it was shot.

Near and Distant Things, written and directed by Saundersfoot filmmaker Emily Batty, will be shown outdoors at Saundersfoot Harbour on Saturday, July 18, as part of the Torch Theatre’s Sunset Cinema series.

The drama, filmed in summer 2025, tells the story of a grieving fisherman trying to support his daughter after she returns home, while experiencing dreamlike visions of his late wife.

The film makes strong use of the Saundersfoot landscape, with scenes filmed at the harbour, The Royal Oak pub, Monkstone Point and other familiar local locations.

Emily, 22, who grew up in Saundersfoot and recently graduated from the University of Oxford with a geography degree, has described the project as “a love letter to home”.

She said: “Watching a film set in Saundersfoot, with recognisable faces and locations on screen, in the heart of the harbour itself where we filmed many scenes, feels incredibly full-circle.

The crew pause for a team-photo (Pic: Rachell Lambert Photography)

“I can’t wait to share that experience with people.”

The film was made with the support of a small team and a largely local cast and crew.

Emily said the production had only been possible because of the “incredible amount of local support” received during filming.

She also praised composer and sound designer Zach Worthington, whose work helped shape the atmosphere of the film.

She said: “The score and soundtrack feel so entangled with the landscape of home.

“It’s a little bit folk, a little bit Celtic, and rather emotional.”

Emily, who has written and directed the film under the name Emily Florence, said some of the ideas behind the film had been with her for several years.

Saundersfoot Harbour was used as a filming location and will now host the premiere (Pic: Rachell Lambert Photography)

She said: “Some of the images within the film have been in my head since I was 18.”

She added that Pembrokeshire remains a major source of inspiration for her future work.

“I have a couple of screenplays in the works – I never stop writing – and I’m looking to get agented,” she said.

“I’m excited to continue to tell stories, in whatever capacity that may be.

“I can say that Pembrokeshire is still my muse, and I don’t think I’m done telling stories about home.”

The outdoor screening will take place on the harbour decking, with gates opening at 6:00pm and the film beginning at 7:00pm.

The film is rated PG, but includes themes of bereavement, mental health, domestic abuse and references to suicide which some viewers may find upsetting.

Emily said she hoped the premiere would be a moment of shared pride for the village.

She said: “So many people helped bring this film to life.

“There’s something very special about sharing a story set in Saundersfoot, surrounded by the landscape that inspired it.”

Tickets are available through the Torch Theatre website, with advance booking recommended.

 

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Welsh Government consults on new protections for leaseholders

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LEASEHOLDERS in Wales could be protected from unfair building safety costs under new Welsh Government proposals.

A consultation has been launched on the first steps to implement the Building Safety (Wales) Act 2026, which was passed unanimously by the Senedd.

The proposals are aimed at residents living in multi-occupied buildings and focus on who should pay when safety defects need to be put right.

The consultation covers three main areas: limiting the costs that can be passed on to leaseholders for remediation work, creating a tribunal-based system for remediation orders and remediation contribution orders, and setting out how the height of regulated buildings should be calculated.

The Welsh Government says the aim is to ensure residents are not left paying for building safety failures they did not cause.

Cabinet Minister for Local Government, Housing and Planning, Siân Gwenllian said: “No leaseholder in Wales should pay for building safety failures they did not cause, and those failures should be rectified as soon as possible.

“This consultation is a crucial step in making sure the Building Safety (Wales) Act 2026 delivers real protection for the people it was designed to serve.

“As we mark the ninth anniversary of the Grenfell Tower tragedy, we have a duty to turn this legislation into lasting change — and this Welsh Government is determined to work with partners to make that happen as quickly as possible.”

The consultation is open to residents, leaseholders, building owners and other interested parties.

It closes on September 7, 2026.

 

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