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Fight continues for South Pembs banking hub as Kurtz MS demands rethink

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THE FIGHT to bring a shared Banking Hub to South Pembrokeshire has been reignited after Samuel Kurtz MS called on LINK to reconsider its decision not to open one in Pembroke Dock.

The Member of the Senedd has written to LINK, the UK’s cash access coordinator, formally requesting a fresh assessment following the closure of the town’s last remaining bank branch.

Lloyds Bank on Dimond Street closed on June 26, 2025, leaving South Pembrokeshire without any in-person banking facilities. Mr Kurtz says LINK’s original review, carried out in January, failed to reflect the realities of life in the area — overlooking geography, demographics, and the number of cash-reliant businesses that depend on local banking access.

Mr Kurtz said: “The closure of Lloyds in Pembroke Dock has left tens of thousands of residents and local businesses without access to basic banking services. LINK’s original assessment was based on outdated assumptions and missed key evidence about deprivation, age, and digital exclusion in South Pembrokeshire.”

He added: “Pembroke Dock isn’t just a town — it’s the main service and retail hub for communities stretching from Pembroke and Tenby to Angle and Saundersfoot. It’s simply not fair or practical to expect people to travel 40 miles or more to the nearest full banking service. It’s time for LINK to take a fresh look at this decision.”

In his letter, Mr Kurtz highlights several key points for reconsideration, including:

  • Inadequate alternatives: Post Offices cannot offer key services such as financial advice or business banking.
  • Cash-based economy: Local retailers and traders are heavily reliant on cash transactions.
  • Regional significance: Pembroke Dock serves an estimated 54,000 residents across South Pembrokeshire.
  • High deprivation and digital exclusion: Parts of Pembroke Dock are among the 10% most deprived areas in Wales, with only 65.1% of homes and businesses able to access gigabit broadband.
  • Ageing population: One in four Pembrokeshire residents are aged over 65, many of whom struggle to bank online or travel long distances.
  • Travel barriers: Journeys to alternative branches in Haverfordwest or Carmarthen can take more than an hour by car, and much longer on public transport.
  • Community backing: Over 640 people have signed an online petition, with further signatures gathered by Pembroke Dock Town Council.

Mr Kurtz also points to the empty former Lloyds Bank premises on Dimond Street as an “ideal, ready-to-use location” for a Banking Hub.

He said: “Other towns with smaller populations and lower deprivation levels have been awarded Banking Hubs. There is no reason why Pembroke Dock — with its size, catchment area, and clear community need — should be treated differently.”

Mr Kurtz has urged LINK to carry out a full and updated review of banking provision in South Pembrokeshire, taking into account new data gathered since the original assessment earlier this year.

 

Community

Generous support agreed for Milford Haven Library

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A FUNDING package worth £18,700 has been agreed to help secure the long-term financial sustainability of Milford Haven Library.

At a meeting on Monday (Jan 12), Milford Haven Town Council approved funding to support the library over the next three years.

The decision follows a year of partnership working between Pembrokeshire County Council, the Port of Milford Haven and the Town Council, as the organisations sought solutions to ongoing funding pressures.

A public consultation held in 2025 highlighted the importance of the library as a valued community asset, not only for book lending but also as a hub for groups, wellbeing checks and warm spaces.

Discussions resulted in a contribution of £10,000 from the Port of Milford Haven and £3,000 from the Town Council to ensure the library could continue operating during the 2025/26 financial year. The latest agreement extends that support, providing funding for the next three years alongside continued substantial backing from the Port over the lifetime of the council’s lease.

Councillor Rhys Sinnett, Pembrokeshire County Council’s cabinet member for residents’ services, said: “This is excellent news for the town as it allows us at Pembrokeshire County Council to continue providing a much-valued service at current levels.
“We are incredibly grateful for the support of Milford Haven Town Council and the Port of Milford Haven, as through partnership working we are able to maintain this important community resource.”

Councillor William Elliott, Mayor of Milford Haven, said the agreement reflected the value placed on the library by the community. He said: “We are delighted to have reached a consensus to support the library over the next three years.
“We value the importance of the library not just for the loaning of books, but also for its wider role supporting groups, wellbeing checks, warm spaces and more.
“Over the past 12 months we have continued to work closely with the library team, the County Council and the Port of Milford Haven to explore all available options, and we remain committed to this partnership going forward.”

Tom Sawyer, chief executive of the Port of Milford Haven, added: “Libraries are cornerstones of our communities — places where people connect, learn and feel supported.
“We’re proud to have helped ensure this vital resource remains accessible to everyone who depends on it.”

Milford Haven Library is based at Cedar Court. Further information about the library and its facilities is available via Pembrokeshire County Council’s libraries service.

 

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Community

Specialist team searches River Teifi in ongoing hunt for missing man

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A SPECIALIST search team has carried out a renewed and highly technical search of the River Teifi in Cardigan as efforts continue to find a man who was last seen entering the water earlier this month.

The operation was undertaken on Wednesday (Jan 28) by Specialist Group International (SGI), following a request from the family of Kurtis Brook.

Kurtis was witnessed entering the River Teifi on Saturday (Jan 4). Despite extensive searches involving multiple agencies and voluntary rescue organisations since then, he has not been located.

SGI confirmed that a seven-person specialist team conducted a coordinated search along the river, working downstream to the mouth of the Teifi estuary. The operation involved the deployment of high-frequency side-scan sonar, equipment capable of detecting objects beneath the water’s surface even in low-visibility conditions.

However, the team said conditions on the river remain exceptionally challenging. Recent storms, prolonged high river levels, floodwater and tidal influence have significantly altered the river environment since the initial incident.

Kurtis Brook

In a statement, SGI said the search area contained “significant debris, obstructions and strainers,” describing flood and tidal river searches as among the most complex and hazardous situations faced by rescue specialists.

The Herald understands that the River Teifi has experienced repeated high-flow events in recent weeks, complicating earlier search efforts and increasing risks for those operating on the water.

SGI added that while no breakthrough was made during the latest operation, their thoughts remain firmly with Kurtis’s family and loved ones, and they acknowledged the continued dedication shown by his friends and relatives throughout the search.

Emergency services and specialist teams have been involved in repeated searches since the incident, with the operation scaling back and resuming at various points as conditions allowed.

Anyone with information relevant to the disappearance is urged to contact Dyfed-Powys Police.

 

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Business

Councillor condemns closure of Haverfordwest Santander branch

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A PEMBROKESHIRE councillor has spoken out after learning that the Santander branch in Haverfordwest is set to close later this year, warning the decision will have a serious impact on local residents, families and businesses.

The bank’s Bridge Street branch is due to close on Monday (May 5) as part of a wider UK restructuring programme.

Councillor Thomas Baden Tudor said he was “lost for words” and urged the bank to reconsider, describing the closure as devastating for customers who rely on face-to-face services.

Santander says the decision is driven by declining footfall, with more customers banking online, and that services will remain available via digital platforms and Post Office counters.

However, the announcement follows a steady erosion of high-street banking in Pembrokeshire. The Herald recently reported that Haverfordwest’s former Halifax branch is set to reopen as a nail salon.

In what appears to be a serious failure of planning, there is now not a single bank branch left anywhere in south Pembrokeshire. Towns including Tenby, Pembroke and Pembroke Dock are all without face-to-face banking facilities.

North Pembrokeshire has also been affected, with Fishguard and St Davids now lacking bank branches.

Pembrokeshire is understood to be left with just four bank branches in total — Nationwide in Milford Haven, and HSBC, NatWest and Lloyds Bank in Haverfordwest.

 

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