Crime
Shoplifting down in Wales on paper – but local retailers say reality feels different
Police figures show recorded thefts falling locally, while shopkeepers and former offender describe ‘daily’ losses and low reporting rates
POLICE statistics suggest shoplifting is falling across Wales – but retailers in Pembrokeshire have told The Herald the problem remains persistent, under-reported and, in some cases, worse than ever.
Figures from the Office for National Statistics show a 10% decrease in police-recorded shoplifting across Wales in the year to September. In the Dyfed-Powys Police area, which covers Pembrokeshire, recorded offences fell by 20%.
The numbers were welcomed this week by retail union Usdaw, which said the drop offered “hope” that government action on retail crime was starting to have an effect.
However, several local traders said the official figures do not reflect what they are seeing on the ground.
One Milford Haven shopkeeper, who asked not to be named, told The Herald: “We don’t always report it now. You’d spend half your day on the phone. Sometimes it’s easier just to write it off. But it’s happening all the time.”
Another said theft had become “a daily nuisance”, adding that repeat offenders often returned within days.

Under-reporting concerns
The gap between statistics and experience may be explained by the way crimes are recorded.
Police figures only count incidents that are reported and logged. Retailers say many low-value thefts go unreported due to time pressures, lack of confidence that action will follow, and the administrative burden of statements and CCTV downloads.
Usdaw’s own survey of nearly 9,500 shop workers found that more than three-quarters had experienced verbal abuse, while over half had been threatened – with many incidents linked to theft.
Former offender speaks out
The Herald also spoke to a man from Milford Haven who was recently released from prison after serving time for repeated theft offences.
He said he had spent more than two years funding a drug habit by shoplifting across Pembrokeshire and in Cardiff.
According to his account, it was possible to steal goods worth up to £1,000 a day and sell them on, and he was “rarely stopped”.
“Most of the time you just walk out,” he claimed. “Even if staff catch you, they don’t always call police. It’s not worth their time.”
He said he had been detained around 50 times during what he described as hundreds of incidents, but only about ten led to police involvement and just four resulted in court.
While his experience is anecdotal, it echoes the frustrations voiced by local businesses who believe many thefts never make it into official statistics.
Government crackdown
The issue has also been raised in Parliament.
Pembrokeshire MP Henry Tufnell has previously said he has spoken to local shop owners about the impact of retail crime and has welcomed government measures aimed at strengthening enforcement.
Labour has pledged tougher action on shoplifting, including ending the widely criticised £200 threshold that many retailers felt led to low-value thefts being deprioritised, alongside promises of more visible neighbourhood policing.
Retailers say any extra support would be welcome – but many believe rebuilding confidence that crimes will be taken seriously is key.
As one trader put it: “The stats might say it’s down. But if you’re running a small shop and losing stock every week, it doesn’t feel like it.”
Crime
Teenager banned from roads after being caught six times over drug-drive limit
A DOCK teenager has lost his licence after driving his vehicle on the Cleddau Bridge when he was six times over the legal drug-drive limit.
Gethin Moseley, 19, was stopped by officers carrying out random traffic checks on the bridge on January 24. Smelling cannabis emanating from his Mazda, a roadside drugs swipe was carried out which proved positive Subsequent blood tests showed that Moseley had 14 mcg of Delta-9 tetrahydrocannabinol in his system, the legal limit being 2.
Moseley, of Milton Terrace, Pembroke Dock, pleaded guilty to drug-driving when he appeared before Haverfordwest magistrates this week. He was represented in court by solicitor Jess Hill who informed the Bench that the defendant only uses cannabis recreationally or socially. He has no previous convictions.
Moseley was fined £249 and ordered to pay a £100 court surcharge and £85 costs. He was disqualified from driving for 12 months.
Crime
Drunk motorist arrested at Pembrokeshire petrol station
A Johnston motorist has appeared before magistrates after being caught driving when he was almost twice the legal drink-drive limit.
Police received a call at around 11am on April 23 from a member of the public concerned that local resident Martin Phelps, 55, was driving after consuming alcohol.
“He was at the petrol station and the member of the public was concerned that he was drunk,” Crown Prosecutor Sian Vaughan told Haverfordwest magistrates this week.
“When they arrived, they could see he was unsteady on his feet and had trouble getting into his parked vehicle.”
When spoken to by the officers, Phelps admitted drinking alcohol earlier that morning. Subsequent breathalyser tests carried out at the police station, showed that Phelps had 68 mcg of alcohol in his system, the legal limit being 35.
Phelps, of Langford Road, Johnston, pleaded guilty to drink-driving and was represented in court by solicitor Jess Hill.
“He’s had a troublesome relationship with alcohol which has increased over the years,” she told the court.
“He’s engaged with the Dyfed Drugs and Alcohol Advisory Service and Alcoholics Anonymous over the years, and this incident has been a wake up call for him.”
Phelps was disqualified from driving for 17 months and fined £120. He must also pay £85 court costs and a £48 surcharge. He was disqualified form driving for 17 months.
Crime
Violent man jailed after ‘Banksy’ claims and campaign of domestic abuse
A PEMBROKESHIRE woman told a court she wished her former partner had killed her after enduring a campaign of violence and coercive control by a man who claimed to be Banksy.
Patrick Smyth, 49, of Oaks Avenue, Romford, was sentenced at Swansea Crown Court on Wednesday to 22 months in custody after admitting coercive and controlling behaviour and two counts of assault occasioning actual bodily harm.
Swansea Crown Court heard that Smyth met the woman while on holiday in Tunisia in 2024 and later travelled from Essex to visit her in Haverfordwest.
Thomas Scapens KC, prosecuting, said Smyth quickly began mentally and physically abusing her. He checked her phone, isolated her from friends and family, and installed a phone tracking app which he controlled under the username “Powerful 666”.
He also claimed he was Banksy, the world-famous street artist, telling the victim he was powerful, wealthy and well connected.
“He copied Banksy’s signature and presented it to her, and she believed everything he told her,” Mr Scapens said.
The court heard that Smyth’s abuse escalated during a trip to Cardiff in July 2025, when the couple attended a concert. Smyth lost his temper and had to be removed by security.
Later, at the Coal Exchange hotel, he locked the victim in a room and placed a chair under the door handle to stop her leaving.
“He beat her continuously,” said Mr Scapens. “He put his hand around her throat to prevent her breathing.”
Hotel staff heard him calling her a “slag” and later saw reddening to her neck. They moved the woman to another room for her safety, but Smyth repeatedly tried to force his way inside, banging on the door and shouting.
Staff contacted the woman’s son, who worked in Cardiff. When he arrived, he became emotional after seeing her condition.
In September 2025, Smyth threw the woman into a wardrobe, fracturing two of her ribs. The following month, despite being on bail with a condition not to contact her, he turned up at her home.
“He pushed past her, tied her to a chair in the kitchen and turned off the lights,” said Mr Scapens.
The court heard Smyth refused to let her use the toilet and told her men were coming from London to put her in a pre-dug grave.
The final incident happened in October after the couple visited Morrisons in Haverfordwest. Smyth became aggressive in the store and threw shopping items at the victim. Concerned staff asked a security guard to shadow them.
During the taxi journey home, Smyth threatened to break the woman’s legs and punch her. When the taxi driver intervened, Smyth threatened to break his legs too.
Later that evening, a 999 call was made. No one spoke, but officers could hear a woman screaming and a man’s voice in the background.
When police arrived, they found the victim with cuts to her head. She was extremely upset and tried to hide her face in her roll-neck jumper.
When asked what had happened, she said: “I would in a heartbeat, but I can’t.” The court heard this was because Smyth was listening outside.
In a victim impact statement read to Judge Catherine Richards, the woman said her life had been “fundamentally scarred”.
“I hid my injuries away from other family members because I was scared,” she said.
“I’m scared to go out in case Patrick is there. I don’t treat life the same way anymore and I don’t leave the house by myself.
“It got to the point where I wish Patrick had killed me because I’d prefer to be dead. I’ll never be the same again.”
Smyth appeared by video link from prison, where he had been remanded since his arrest.
His barrister said he “wishes no bad will on the victim” and had reflected on his behaviour.
“He wishes to apologise,” she said. “He has no intention of making any further form of contact with her. Custody has acted as a wake-up call.”
Sentencing Smyth to 22 months in custody, Judge Richards said half would be served in prison and the remainder on licence.
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