Education
‘Overworked, underpaid and taken for granted’

Dr Mary Bousted: ‘Support staff have excessive workloads’
OVER 1,750 support staff working in UK state-funded schools responded to the survey, which showed more than six-in-ten (64%) said they do not consider the work they do when acting as cover supervisor to be different to that done by supply teachers.
Generally, the role of a cover supervisor is to supervise children’s work but not teach.
71% of support staff believe it is not possible to simply supervise a class when providing cover supervision without actually delivering classes.
A cover supervisor at a secondary school in Kent said: “In any given week I can cover up to 30 lessons plus two registrations a day. The work is exhausting. Pupils do not treat support staff with the same respect as teaching staff. We are teaching lessons, not delivering them. Our pay rate does not reflect our responsibility levels.”
A teaching assistant in a primary in Warwickshire said: “I understand that budgets are tight in schools but that is no excuse for how support staff are treated. I cover teachers two days a week during which time I teach the class. The financial reward for doing this is barely noticeable in my wages. Workload is as big a problem for support staff as it is for teachers.”
A cover supervisor in a secondary school in England said: “Too much is expected of cover supervisors. Assessing, marking and planning are not supposed to be undertaken but are regularly expected of cover supervisors who feel they cannot say no because it may not be seen favourably.”
Support staff also reported they have to work over and above their contacted hours each week with 12% working more than seven extra hours a week and a third working more than four hours than contracted per week. And of those having to work extra hours a week, 75% said they do so because their workload demands it. 22% said they work extra hours as it is ‘expected of them’.
73% of respondents do not get paid for doing any extra hours of work.
A learning support assistant from an infant school in Hampshire said: “Having worked in education for many years the responsibilities linked to the role of the teaching assistant increase every year. Sadly the recognition for loyalty, experience and pay seem to do the opposite.”
With support staff feeling they are already overworked, around a fifth (21.4%) of respondents said this is worsened by support staff redundancies made at their school in the last 12 months. Just over a quarter (26%) said the redundancies were compulsory.
Unsurprisingly, 61% said the support staff redundancies had been made because of financial shortages, with school budgets being eversqueezed. 26% said redundancies had been made due to re-organisation at their school. A technician in a secondary school in North Somerset said: “Support staff morale is at an all-time-low. People are stressed, overworked and underappreciated, and yet more cuts are needed apparently.”
Dr Mary Bousted, general secretary of ATL, said: “Support staff are struggling under excessive workloads as much as teachers and this survey shows that, sadly, support staff feel over-utilised and under-valued.
“It is unacceptable that so many support staff are working longer hours than they are contracted for. Even more so, they are feel that have to work longer hours because their workload demands it.
“The Government needs to address workload issues for all education staff as we know that the hours worked, and the type and impact of some of that work, is becoming too much for them, resulting in stress and illness. It is driving experienced and valuable staff from the profession.
“This is why ATL has launched its work-life campaign ‘It’s about time’ which aims to empower our members and colleagues to find ways to tackle the issue, to reduce hours, to reduce unnecessary workload and to give professionals the time and trust to make the maximum impact on pupils’ learning.”
The survey also found that support staff are struggling to get the training and continuing professional development (CPD) they need, with 41% saying their school does not regularly organise CPD for support staff. 47% said this was because of a lack of funds and 30% said it was due to lack of time.
Education
‘Sink or swim’: Young carer sat exam hours after 3am hospital ordeal
A TEENAGE carer sat a GCSE exam only hours after getting home from a hospital at 3am following a family emergency, a Senedd committee has heard.
The warning came as witnesses highlighted a “sink-or-swim” reality where children as young as three are taking on caring roles while feeling invisible to schools and social services.
Elektra Thomas, 15, who cares for her autistic, non-verbal brother and her epileptic sister, was part of a remarkable and articulate trio of teenagers who gave evidence to a new health committee inquiry on access to support for unpaid carers today (December 4).
The teenager helps her brother Blake get ready for school in the morning and helps him communicate by acting as his voice, which she has done since about three years old.
Ms Thomas told Senedd Members her sister has two children, “so I’m either handling her having a seizure, running around with her medication… or I’m looking after her kids”.
She said: “I’ve been having school assessments at the same time she’s had a seizure. I’ve been in ambulances waiting for her to get into a hospital while also studying.”
Ms Thomas explained how she is unable to focus on her schoolwork if her brother has had an overwhelming day. “I can’t focus on myself and I don’t have time for myself,” she said.
The teenager, who is from Carmarthenshire, described how she was once in hospital until 3am then sat a test – which went towards her GCSE grades – that same day.
Ms Thomas warned young carers do not have time to manage their own mental health, saying: “I didn’t have time for myself, I had time for my brother and sister and that was it.”
She said: “As a young carer who wasn’t noticed for a decade, it was pure manic: I had no coping skills, I had no support – and this has been going on since I was about three or four.”
Ffiôn-Hâf Scott, 18, from Wrexham, who is working while studying in sixth form, has similarly been a carer since she was four years old.
“I used to care for my mum and my sister,” she told the committee. “My sister used to be in a psychiatric ward, she was there for seven years.
“And I care for my mum because she’s diabetic, classed as disabled, has a long list of mental health issues, she has in the past suffered a stroke and had cancer.
“I don’t know how she’s still standing.”

Ms Scott said: “The main challenge right now is looking after myself and learning that you actually have to keep yourself afloat… to keep looking after someone else.
“I think for a very long time I ran on nothing because of my caring role or I didn’t think about the things I needed to do for me, so respite and things like that.”
The Welsh Youth Parliament member warned a lack of support for young carers has been normalised, saying she has had to explain herself 70 different times while aged 12.
Ms Scott said: “I remember going to my teacher and saying – we had a piece of coursework – look I can’t do this right now… you’re going to have to fail me…
“Their response was just ‘well, you have too much on your plate and you need to take things off your plate’ and I was like: it’s very bold of you to stand where you’re stood and say that to me because it’s not a choice to take on the things that we do take on.”
She recalled receiving a phone call about her mum collapsing moments before a maths test and expressed concerns about the prospect of mobiles being banned in schools.
Albie Sutton, 16, a young carer from north Wales, looks after his disabled mother by doing things such as cleaning the house, budgeting and cooking for the family every day.

Mr Sutton said: “It’s a real struggle for her to move around the house, to even do stuff like getting dressed or moving to the toilet by herself… so I’ve got to help her.”
The teenager estimated his caring role takes up about 25 hours a week and makes it difficult for him to pursue some of his hobbies such as competing in powerlifting.
“My mind feels like a hive of bees,” he said. “There’s so many things going in and out… I get home at the end of the day and I’m like ‘oh my God, I’ve got to do this, I’ve got to do that’.”
Warning of the mental stress, he added: “It’s also really difficult for me to socialise… I feel very isolated in my caring role, especially at home. I’m always housebound, I never get the opportunity even just to go out in my local town.”
Mr Sutton told Senedd Members it plays on his mind that his younger brother may have to take on responsibility. “It’s got me debating whether I can go to university,” he said.
He called for a Wales-wide campaign to raise awareness among educators and employers of the issues young carers face and how to recognise the signs.
Ms Thomas agreed: “I’ve had multiple teachers look at me and go ‘what’s a young carer, sorry?’. I’ve had pharmacists go ‘are you sure you’re a young carer?’ and it baffles me.”
Education
Primary school application deadline reminder
PARENTS or guardians of children in Pembrokeshire born between 01/09/2021 – 31/08/2022 are invited to apply for a Primary school place (Reception year group) for September 2026 by the closing date of 31st January 2026.
Applications received after this date will be considered late which may have a bearing on whether your child gets a place at your preferred school.
It is important to note that a school place will not be allocated unless a formal application is received.
The online application form can be found on the Pembrokeshire County Council website: www.pembrokeshire.gov.uk/schools-and-learning under ‘Apply for a School Place’.
There is no need to re-apply if you have already submitted an application form. You can view your current applications by logging into your My Account and into the ‘Schools & Learning’ ‘School Admissions & Transport’ section.
For further information on the school admissions process, please view our Information to Parents
Parents/guardians will be informed of the allocation of places on the common offer date of 16th April 2026.
Crime
Former Swansea headteacher banned after exposing himself to staff
A SWANSEA primary school headteacher who repeatedly exposed himself to female colleagues – both on school grounds and during a school trip – has been barred from working in education in Wales for at least fifteen years.
James “Jamie” Richards, who led Cadle Primary School between 2011 and 2021, was removed from the Education Workforce Council (EWC) register after a professional conduct panel found numerous allegations against him proven. The panel described his behaviour as “harassing, abusive and predatory”.
Richards, a father-of-two, did not attend the four-day hearing, was not represented, and did not respond to the allegations. The panel therefore treated all allegations as denied but considered them on the evidence before them.
Staff left traumatised
During the hearing, several current and former staff members gave accounts of being left “shocked”, “numb”, and “frightened” by Richards’ actions.
One woman said she was summoned to his office and found him standing next to his desk with his trousers and underwear around his ankles. Another member of staff recalled him showing explicit images on his phone during a meeting, while others described a video he displayed of himself touching his genitals.
Five women in total told the panel that Richards had exposed himself to them. Some said they had been too scared to report what happened at the time. One recalled him saying he “can’t help myself” after an incident.
The panel heard that Richards did not return a school-issued laptop during an internal investigation in 2021 – the same device he was said to have used to display naked images of himself.
One complainant told the hearing she felt “silenced” and let down after Richards was allowed to resign while the school’s internal investigation was underway. She also described feeling “unbelieved” when South Wales Police later decided there was no criminal case to answer.
Concerns over dishonesty
The panel was told that Richards had refused to participate in an independent internal investigation at the school in 2021. He claimed, via his union, that ill health prevented him from being interviewed.
However, evidence from a Swansea Council fraud team contradicted this. Investigators filmed Richards driving and playing golf with friends at a time when he was claiming he was too unwell to co-operate.
Presenting officer Sara Lewis said Richards had abused his position of trust and had told frightened staff not to speak out.
Struck off until at least 2040
The EWC panel said it had no information about Richards’ current employment or whether he planned to return to teaching. However, it concluded that his behaviour amounted to unacceptable professional conduct and that striking him off was the only appropriate outcome.
Richards cannot apply for reinstatement until November 2040. He has 28 days to appeal the decision to the High Court.
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