News
Citizens Advice highlights application issues for Universal Credit
PEMBROKESHIRE CITIZENS ADVICE has ‘put the spotlight’ on problems with the application process for Universal Credit
Pembrokeshire Citizens Advice is flagging problems with the application process for Universal Credit, following the release of new report from national Citizens Advice.
The report finds that although the benefit is working well for many, a significant number have problems with the application process.
A third of people who’ve been helped by the charity say they struggle to provide the evidence needed to finish off their Universal Credit application.
Universal Credit is a new benefit which combines 6 benefits into 1, including Jobseeker’s Allowance and Working Tax Credits.
It is currently being rolled out across the UK, and will be introduced in Pembrokeshire in September.
Once Universal Credit has been fully implemented in Preseli Pembrokeshire by 2023, 10,500 of people are expected to receive it.
In Carmarthen West and South Pembrokeshire 9,500 people are expected to receive it.
National Citizens Advice asked people the Citizens Advice service helped with Universal Credit how hard they found it to provide proof for extra costs, like housing and childcare.
Of those who were surveyed:
- 48% found it difficult to provide evidence for health conditions
- 40% found it difficult to provide evidence for housing
- 35% found it difficult to provide evidence for childcare
The charity also found that people receiving their first full payment late stood a higher chance of getting into greater debt, or falling into it.
When people didn’t receive their first Universal Credit payment on time, their chances of being in debt increased by a quarter (23%). They were also 60% more likely to borrow money from a lender to help tide them over.
The report recommends that the government simplifies the claims process, makes it easier to provide evidence for extras costs, and makes sure adequate support is on offer to people making a claim.
Nikki Neufeld Advice Service Manager at Pembrokeshire Citizens Advice, said: “Universal Credit is working for most people, but a significant number are having problems completing their claim.
“This new research shows that providing evidence for extra costs is a common stumbling block when making an application, and can put the brakes on people being paid on time.
“The government should make it easier to provide evidence online and ensure people are made aware of what’s required of them so they receive their payment on time.”
News
Reform UK under fire after former candidate returns in senior Wales role
Welsh Labour attacks appointment of Corey Edwards as adviser to Reform Wales leader after Senedd campaign controversy
REFORM UK in Wales is facing fresh criticism after a former Senedd candidate who stood aside during an election controversy was reportedly appointed to a senior advisory role close to the party’s Welsh leadership.
Corey Edwards, who had been selected as Reform UK’s lead candidate for Pen-y-bont Bro Morgannwg during the Senedd election campaign, stepped back earlier this year after images circulated online appearing to show him making a Nazi salute.
At the time, Edwards denied wrongdoing and said the image had been taken out of context. He claimed it was intended either as a reference to a scene from the comedy series Fawlty Towers or to a well-publicised incident involving Wales goalkeeper Wayne Hennessey.
He later withdrew from the campaign, citing concerns over his mental health.
However, reports from BBC Wales and political news outlet Nation.Cymru now suggest Edwards has returned to frontline politics after being appointed as a senior adviser to Reform Wales leader Dan Thomas.
According to reports, Edwards has been seen inside the Senedd estate and is understood to be working in Thomas’s office in an advisory capacity.
The appointment has sparked criticism from Welsh Labour, which questioned Reform UK’s judgment in handing a senior role to a figure who stepped back during a major public controversy.
A Welsh Labour spokesperson said: “Reform UK didn’t have the decency to deem Corey Edwards unfit to be a candidate. He stepped back himself after the truth came out.
“Now they think he is fit to advise their leader in Wales.
“Reform have shown yet again they haven’t learned their lesson and their values do not align with the people of Wales.”
The development is likely to reignite debate around Reform UK’s vetting procedures in Wales, which came under scrutiny during the Senedd election campaign following several candidate controversies.
Reform UK made major gains in Wales at the Senedd election, becoming one of the largest parties in the chamber and establishing itself as a significant force in Welsh politics.
Local Government
Council’s B&B bill for emergency housing tops £7m
Swansea Council says demand has risen sharply, but new supported accommodation is expected to reduce reliance on hotels
SWANSEA COUNCIL spent more than £7.2m placing people in bed and breakfast accommodation last year, as the city continues to face mounting pressure from homelessness and a shortage of affordable homes.
The bill for 2025-26 was almost three times higher than in 2022-23, when temporary accommodation costs stood at £2.5m.
Figures released under freedom of information laws show 1,499 people were placed in B&B accommodation during the year. The most expensive placement lasted 498 nights and cost £34,860, equal to £70 per night.
The council recovered around £3.4m through Welsh Government funding, housing benefit and Home Office funding for released prisoners.
A council spokesman said Swansea, like towns and cities across the UK, was facing both a housing shortage and rising demand.
He said many people needing emergency accommodation were dealing with difficult circumstances, including family breakdown or domestic abuse.
The authority hopes its reliance on bed and breakfasts will fall following the opening of Llys Glas, the former Swansea Central police station on Orchard Street, which has been converted with Codi Group into temporary supported accommodation.
The building opened in January and provides around 70 rooms for single people and couples, along with kitchen facilities.
Further supported accommodation is also planned at a former office block and student development on St Helen’s Road.
Homelessness charity The Wallich said the costs were high, but warned that the alternative would be leaving vulnerable people without support.
A spokeswoman said Wales had too many older homes and too few properties available, adding that councils were struggling to find enough social housing.
She said private rents could not solve the crisis, with the average one-bedroom flat in Swansea now costing around £750 per month, compared with a local housing allowance rate of £525.
She added that rough sleeper teams in Swansea had not seen an increase in people sleeping on the streets since the pandemic, despite the rise in housing demand.
The Welsh Local Government Association said more than 10,500 people were currently in emergency temporary accommodation across Wales, including more than 2,200 children.
A spokesman said building more social rented homes remained a vital part of the response.
The new Welsh Government is expected to set out its homelessness priorities shortly.
Health
Hospital visitor restrictions remain in place after norovirus outbreak
Wards at Withybush, Prince Philip and Bronglais hospitals affected as health board urges people with symptoms to stay away
VISITOR restrictions remain in place at wards in three west Wales hospitals following cases of norovirus.
Hywel Dda University Health Board said temporary measures are affecting wards at Withybush Hospital in Haverfordwest, Prince Philip Hospital in Llanelli and Bronglais Hospital in Aberystwyth.
Only essential or exceptional visits are currently being allowed, with families urged to contact wards directly or phone hospital switchboards before travelling.
The health board said the measures remain in force until further notice and are being reviewed regularly.
Health officials said the restrictions were introduced after cases of norovirus were identified both within hospital wards and across the wider community.
Norovirus, often referred to as the winter vomiting bug, spreads quickly and can cause vomiting, diarrhoea, stomach cramps, headaches, aching limbs and a mild fever.
Patients and visitors experiencing symptoms are being urged not to attend hospital and to remain at home for at least 48 hours after symptoms stop.
Health officials are also reminding the public to wash hands thoroughly with soap and warm water, avoid preparing food for others while unwell, and keep household surfaces clean to help prevent transmission.
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