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Health

Older people missing out on benefits

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AGE CYMRU helped older people in Wales claim more than £6.5m in benefits last year; additional income that could have a massive impact on the quality of life for those individuals who came forward seeking help.

However, this is just the tip of the iceberg as it’s estimated that more than £3.5 billion of state benefits available to older people in the UK goes unclaimed each year. In Wales this would equate to approximately £175 million of unclaimed benefits; a significant amount of money that could help bring about positive changes to thousands of older people in Wales.

Additionally, a recent study by the National Assembly for Wales found that more than 120,000 older people in Wales are living in poverty.

To help combat such levels of poverty amongst older people, Age Cymru has updated More Money In Your Pocket for 2019/2020; a bi-lingual guide to help older people and their carers claim benefit entitlements in later life.

The guide covers a wide range of benefits and entitlements, including state pensions, Pension Credit, help with Council Tax, help with heating costs, Attendance Allowance and Carers’ Allowance.

Take the case of Jack, who contacted one of Age Cymru’s partners for help in 2018.

Jack is 82 and lives with his wife Gwen who is 73. Jack has suffered six heart attacks and has several other debilitating diseases. As a result he has limited mobility and little stamina so rarely leaves his home.

An Age Cymru adviser undertook a thorough exploration of Jack and Gwen’s circumstances and identified that they were not claiming all their benefit entitlements.

In summary, Jack was awarded the highest rate of the Disability Living Allowance care component at £85.60 per week; Pension Credit for the couple was awarded at £119.00 a week and their Council Tax payments were reduced from £155 to £25 a month. They also received a number of backdated amounts, totalling £5,587.46.

As a result, their life has changed for the better. They can now afford to pay for food and heating and can also pay for transport if they need to go somewhere and therefore no longer feel trapped in their home.

Gavin Thomas, who manages the charity’s information and advice services across Wales says: “Poverty can have a devastating effect on an older person’s quality of life forcing many to choose between eating and heating. It can also keep an older person trapped in their homes leading to loneliness and isolation and, in many cases, poor mental and physical health.”

“Some people miss out on benefits because they mistakenly believe they don’t qualify or are put off by the claims process.

“However, older people might be surprised to learn what help is available to them. I would urge any older person in Wales to claim all their benefit entitlements and to use our guide as a useful tool to start the process.”

More Money In Your Pocket is available free of charge from Age Cymru and local partners throughout Wales. You may call the Advice Line free on 08000 223 444 or email [email protected] to order a copy. You may also download the free guide from our website: www.agecymru.org.uk/moneyguides

The charity’s expert advisers can also carry out a full benefits check to find out what you might be entitled to claim. Age Cymru also offers a range of information guides and factsheets on many other topics.

 

Health

Welsh Ambulance Service urges public to ‘choose wisely’ as pressures continue

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THE WELSH AMBULANCE SERVICE has issued a fresh appeal to the public following the declaration of a critical incident on Friday (June 26), as exceptionally high demand continues to place pressure on crews across Wales.

In a social media post published today (Saturday, June 27), the Trust warned that hot weather is contributing to a rise in ambulance call-outs, including incidents involving heat-related illness, falls, breathing difficulties and existing medical conditions worsened by the heat.

The message comes less than 24 hours after the service declared a critical incident amid unprecedented demand, with ambulance resources stretched across Wales.

The Trust is urging people to call 999 only for serious or life-threatening emergencies, contact NHS 111 Wales for urgent health advice, and use local pharmacies for minor illnesses and ailments.

It said choosing the right service can help ambulance crews reach the sickest patients more quickly while pressures remain high.

 

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Health

Nursing leaders demand urgent action to end corridor care in Welsh hospitals

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RCN Wales joins doctors, patient groups and charities in call for national reporting before summer recess

NURSING leaders, doctors, patient groups and charities have called on the Welsh Government to take urgent action to end corridor care in Welsh hospitals.

A joint letter signed by Age Cymru, BMA Cymru Wales, Carers Wales, Llais, Marie Curie Cymru, Royal College of Nursing Wales, Royal College of Emergency Medicine Wales, Royal College of Pharmacy and Royal College of Physicians sets out a series of steps ministers are being urged to take immediately.

The organisations want the Welsh Government to publish a formal definition of corridor care, introduce national reporting, monitor the issue as a patient safety indicator, and require health boards to produce local plans focused on the most vulnerable patients.

They have also called for a coordinated approach across health and social care, warning that the problem cannot be tackled properly unless it is measured consistently across Wales.

The groups want a public commitment from the Welsh Government before the Senedd’s final sitting day before the summer recess on July 17.

‘Unsafe and unacceptable’

Corridor care refers to patients being assessed, treated or cared for in inappropriate areas such as corridors, waiting rooms, ambulance bays or other spaces not designed for clinical care.

Health bodies have repeatedly warned that the practice can put patients at risk, reduce privacy and dignity, and leave staff unable to provide the level of care they know patients need.

RCN Wales Executive Director Nicola Williams said corridor care was still happening every day across most hospitals in Wales.

She said: “Earlier this month, we welcomed the Cabinet Minister for Health and Care’s determination to address corridor care following England’s first publication of corridor care statistics.

“I have also been encouraged by the verbal commitments I have received from Welsh Government officials that echo our priorities of a clear, consistent definition of corridor care across Wales, and the development of a data set for use across NHS Wales for public reporting.

“Corridor care continues to happen every day across most hospitals in Wales, putting patients’ wellbeing and lives at risk and affecting the morale of nursing staff who cannot give the care that patients deserve.

“We must be able to quantify this problem if we are to eliminate it.”

Ms Williams added that the RCN must be involved in efforts to eradicate corridor care because nurses are “at the forefront of this crisis and a vital part of the solution.”

Wales behind England

The call comes after NHS England began publishing national corridor care data, giving a clearer picture of how often patients are being treated in inappropriate settings.

In Wales, there is still no formal national definition of corridor care and no routine public reporting.

RCN Wales has argued that without consistent data by health board, it is impossible to know the true scale of the problem, identify trends or hold the system properly accountable.

The issue has been raised repeatedly by nursing and medical bodies in recent months. In January, RCN Wales published a briefing calling for care delivered to a patient in a chair for more than 24 hours to be treated as a “never event.”

The RCN and BMA Cymru Wales have also called for reductions in hospital beds to be paused, for capacity to be reviewed nationally, and for greater investment in community and social care so patients who are medically fit to leave hospital can be discharged safely.

Healthcare Inspectorate Wales has also warned that corridor care should not become normalised, saying care in non-clinical spaces can compromise patient safety, dignity and the quality of care.

West Wales concerns

The issue is particularly relevant in west Wales, where hospital capacity, ambulance handover delays and the future of local services remain politically sensitive.

Hywel Dda University Health Board has faced repeated criticism over pressures at Withybush, Glangwili, Bronglais and Prince Philip hospitals, with patients in rural areas often facing long journeys for emergency treatment.

The call from nursing and medical bodies comes days after the Senedd backed a motion calling on the Welsh Government to rule out hospital closures and service downgrades during the current Senedd term, with patient safety prioritised.

That debate was dominated by concerns over Withybush Hospital, where changes to emergency general surgery mean some patients who need emergency operations will be transferred to Glangwili Hospital in Carmarthen.

Campaigners argue that distance is itself a patient safety issue in rural Wales, particularly when emergency departments and ambulance services are already under pressure.

Wider NHS pressure

Corridor care is widely seen as a symptom of wider problems across the NHS, including delayed discharges, lack of social care capacity, pressure on emergency departments, workforce shortages and too few available beds.

Doctors and nurses say patients can end up stuck in emergency departments because hospital wards are full, while patients on wards cannot leave because care packages or community support are not available.

The result is a system where pressure builds at the hospital front door, leading to long waits, ambulance queues and patients being cared for in unsuitable spaces.

The Welsh Government has previously said it recognises the seriousness of the issue and is committed to improving urgent and emergency care.

But professional bodies say recognition is no longer enough and that Wales now needs clear national data, local health board plans and public accountability.

The joint letter places fresh pressure on ministers to act before the Senedd breaks for summer.

For patients and staff, the message from Wales’ leading health organisations is blunt: corridor care cannot be ended until Wales properly defines it, measures it and treats it as a major patient safety issue.

 

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Health

Senedd backs call to rule out hospital downgrades after heated NHS debate

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Reform UK amendment passes as West Wales hospital fears remain central political issue

THE SENEDD has backed a call for the Welsh Government to rule out hospital closures and service downgrades during the current Senedd term, following a heated debate over the future of the NHS in Wales.

The motion was originally tabled by the Welsh Conservatives and called on ministers to rule out “any hospital closures and downgrading of hospital services for the duration of the Seventh Senedd.”

The original wording was defeated, but a revised version was later passed after Labour added wording that any decisions must prioritise patient safety.

The final motion agreed by MSs called on the Welsh Government to rule out hospital closures and downgrading of hospital services “with all decisions prioritising patient safety.”

Reform UK also played a significant role in the debate. James Evans MS moved an amendment, tabled in the name of Llŷr Powell, calling on the Welsh Government to set out how much it intends to spend tackling the NHS maintenance backlog to prevent reductions in service delivery.

The amendment was passed by 44 votes to 42 and became part of the final agreed motion, making it one of Reform’s first significant interventions on NHS policy since the Senedd election.

Withybush concerns

The debate comes amid continuing concern in Pembrokeshire over the future of services at Withybush Hospital.

Earlier this year, Hywel Dda University Health Board approved changes to emergency general surgery, meaning patients at Withybush who need emergency operations would be transferred to Glangwili Hospital in Carmarthen.

The health board has said Withybush will retain same-day emergency surgical care, but campaigners and local politicians have described the change as a serious downgrade.

During the Senedd debate, Preseli Pembrokeshire MS Paul Davies said the removal of emergency general surgery from Withybush was not a minor change, but a fundamental alteration to hospital services in west Wales.

He called on the Welsh Government to intervene and warned that communities in Pembrokeshire had already seen services centralised away from Withybush over many years.

Political row

The Welsh Conservatives accused Plaid Cymru ministers of failing to give patients certainty over the future of local hospitals.

Natasha Asghar MS, Welsh Conservative Shadow Cabinet Secretary for Health and Social Care, said: “It’s deeply worrying that Plaid Cymru failed to support our commitment to no hospital closures and no downgrading of services during this Senedd term.

“Patients deserve certainty that vital services will remain open and close to home when they need them most.”

Plaid Cymru has rejected the Conservative attack, arguing that NHS service decisions must be clinically led and based on patient safety.

Plaid MS Anna Nicholl also told the Senedd that protecting services at hospitals including Withybush and Bronglais was a priority.

The Conservative claim that Plaid has “given the green light” to hospital closures is a political interpretation of the vote rather than a decision to close any specific hospital.

Following the debate, Mr Davies said, “Communities across west Wales are deeply concerned about the future of their local hospital services and they want the Welsh Government to intervene and stop the local Health Board from centralising their services further afield – especially when the party of government campaigned against the Health Board’s proposals during the Senedd elections.

“Patients living in Pembrokeshire and Ceredigion deserve safe, accessible healthcare closer to their homes – they should not have to travel further afield for vital services.”

“We know that previous Welsh governments stood back and did nothing, and I hope this new Welsh Government doesn’t choose to go down the same route. We need urgent intervention from the Welsh Government to safeguard services and ensure they stay put at Withybush and Bronglais hospitals.”

What the debate does show is a clear divide over how far Welsh ministers should go in ruling out future service changes.

West Wales battleground

The issue is especially sensitive in west Wales, where the future of hospital services was one of the defining issues of the Senedd election campaign.

Concerns over Withybush, Bronglais and the distance rural patients must travel for emergency care helped shape the political mood in Ceredigion Penfro, where former First Minister Eluned Morgan lost her seat before resigning as Welsh Labour leader.

For communities in Pembrokeshire, the issue is not abstract. Withybush Hospital has been the subject of repeated campaigns over maternity, paediatrics, emergency surgery and other services, with many residents fearing that gradual centralisation is making healthcare less accessible in one of Wales’ most rural counties.

The Welsh Government and Hywel Dda have consistently argued that services must be safe, sustainable and clinically viable.

But campaigners say that in rural areas, distance itself is a safety issue, particularly when patients face long journeys to Carmarthen or beyond in an emergency.

The final Senedd vote means MSs have now formally backed a call to rule out hospital closures and downgrades, but with an important patient safety caveat.

For Withybush, the practical question remains whether that political vote will have any impact on decisions already made by Hywel Dda, or on future plans for hospital services in west Wales.

 

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