News
Hundreds in Pembrokeshire affected by Thomas Cook collapse
OVER 100 people from Pembrokeshire have been adversely affected by the collapse of Britain’s oldest travel firm.
Founded in Market Harborough in 1841 by businessman Thomas Cook, the company organised railway outings for members of the local temperance movement. 178 years later, it had grown to a huge global travel group, with annual sales of £9bn, 19 million customers a year and 22,000 staff operating in 16 countries.
But all that came to an end on Monday (Sept 23), the Civil Aviation Authority announced that Thomas Cook was to cease trading.
Brian Hancock, who works in advertising sales at this newspaper, and his partner Emily were due to fly out today for a holiday of a lifetime in Mexico, but they arrived at the airport just hours after their tour operator was put into administration.
Brett Beasley and Julie Cassley from Milford Haven were due to fly to Benidorm on Saturday, September 28, for 10 nights flying from Luton. They paid over £2000 for their first time abroad.
Brett said he ‘feels let down’ by the customer service and ‘should have prepared customers for the outcome’.

Brian and Emily Hancock from Johnston have had their two week Mexico holiday cancelled as they arrived to check in
Sian James was due to fly on Thursday (Sept 26) the flight has been cancelled. She also told me that travel agencies have been pushing their prices up. She was due to go to Lara beach in
Antalya Turkey for eight nights with her partner and three children. She said she is “gutted”.
Sian told The Herald: “Lucky my boss is understanding, and we can go a bit later. Also, lucky my partner is off until October 30. We have a few commitments we will have to sacrifice by changing dates”
Gemma Richards is with her boyfriend in Greece, she has been told to pay £165 per night to stay in a hotel “fuming I came here to have a relax after stressful time to be made more stressed and poorly.”
Lisa Fee said: “We were due to fly to Turkey on Thursday. Trying to book another holiday today so we can still go.”
Laura Bowditch said that she had a holiday booked for May next year. She said: “Feel sorry for all the staff that have lost their jobs, but this was my dream holiday. God knows how long
it will take to get a refund to book another one”
Rebecca Singh said: “My childminder went abroad with them, due back tomorrow morning. Have already informed my workplace that I might not be back in work Wednesday if she isn’t home, without her, there’s no one for my son so I can’t work. It’s a shame these people lost their jobs especially the length this company has been going for over 100 years.”
Jennie Blair said: “I’m actually in Turkey due to fly back to Cardiff today. We must vacate our room at 12pm and still don’t have a flight confirmation to get home. We have been advised not to go to the airport until a flight is confirmed but that then leaves us with no room.”
The modern Thomas Cook was in stark contrast to what the company used to be. The firm’s fate was sealed by a number of factors including financial, social and even meteorological issues.
As well as weather issues – a super hot summer meaning people were more likely to have a staycation – and stiff competition from online travel agents and low-cost airlines, there were other disruptive factors, including political unrest around the world and many holidaymakers had become used to putting together their own holidays and not using travel agents’ package deals.
In May, Thomas Cook reported a £1.5bn loss for the first half of its financial year, with £1.1bn of the loss caused by the decision to write down the value of My Travel, the business it merged with in 2007.
It is believed that Brexit was also a key factor in the disruptions with customer bookings as they awaited the fate of their country’s travel policies.
The airline company was then forced to be put up for sale in the hope that they could attain some much-needed funds to keep the company afloat. Surprisingly, the airline company had seemed to have acquired a deal with Chinese company Fosun but the creditor banks issued a last-minute demand that the company find an extra £200m which proved too costly in the end to find a solution for Thomas Cook.
The Government was asked for a bailout of £250m, which was denied. Transport Secretary Grant Shapps said this on the Today programme: “I fear it would have kept them afloat for a very short period of time and then we would have been back in the position of needing to repatriate people in any case. The company’s large debts and High Street-focused business made it a poor candidate for survival”
The UK Civil Aviation Authority (CAA) said the company had “ceased trading with immediate effect” and it has also triggered the biggest ever peacetime repatriation, aimed at bringing more than 150,000 British holidaymakers’ home.
The tour operator’s failure puts 22,000 jobs at risk worldwide, including 9,000 in the UK and about 10 from Pembrokeshire.

Passengers arriving at airports for flights were given this handout
Crime
Three more arrested after 18-year-old dies in Gorseinon crash
Five people are now in custody following a collision involving a car and an off-road motorcycle
THREE more men have been arrested after an 18-year-old died following a collision between a car and an off-road motorcycle in Gorseinon.
South Wales Police were called to Pen Cae Crwn Road at around 12:58pm on Thursday, where the teenager, who is believed to have been from Swansea, was pronounced dead at the scene.
A second man, aged 19, was taken to hospital with injuries.
Two 18-year-old men were arrested on suspicion of murder on Thursday.
Police confirmed on Friday that a further three arrests had been made.
A 33-year-old man from Gorseinon was arrested on suspicion of murder.
A 38-year-old man from Gowerton and a 38-year-old man from Mount Pleasant were arrested on suspicion of assisting an offender.
The latest arrests bring the total number of people detained in connection with the investigation to five.
Several roads in the area remained closed on Friday morning while officers continued their investigation.
Cordons had been removed from some streets, although traffic cones, road signs and police tape remained at the roadside.
Gorseinon Rugby Club chairman Ian Murphy said the local community had been left in “deep shock”.
He said: “For youngsters to get involved in a tragedy like this is shocking and disturbing, very disturbing for us all.
“Everybody was talking about it. All the roads were closed by police and ambulances, so it took a while for it to sink in what was going on.
“We were aware that there might have been a chase involving a car and a motorbike, and the full tragedy unfolded from there.”
South Wales Police has not confirmed the circumstances leading up to the collision, and enquiries remain ongoing.
Health
Hywel Dda patients waited average of 64 weeks for hip surgery
Freedom of Information figures show more than 1,600 patients remained on the health board’s hip replacement waiting list in May
PATIENTS awaiting elective hip replacement surgery under Hywel Dda University Health Board waited an average of 450 days during the 2025/26 financial year, according to newly released figures.
The average wait was equivalent to just over 64 weeks, significantly longer than the treatment times set out under Welsh NHS targets.
The figures were obtained through a Freedom of Information request submitted to the health board by private healthcare marketplace My Medical Gateway.
In Wales, the stated aim is for 95% of patients to begin treatment within 26 weeks of referral, with no patient waiting longer than 36 weeks.
Hywel Dda confirmed that 1,608 patients were on its waiting list for hip replacement surgery as of May 28, 2026.
The health board also said 16 patients had been removed from the waiting list during the 2025/26 financial year after choosing to undergo treatment privately.
Hip replacement surgery is most commonly offered to people experiencing severe pain, stiffness and reduced mobility, often after other treatments such as physiotherapy, pain relief, injections and lifestyle changes have failed to provide sufficient relief.
Sara Gezdari, Head of Investor Relations at My Medical Gateway, said prolonged waits could have a serious effect on patients’ physical and emotional wellbeing.
She said: “Many people join NHS waiting lists after already spending months or years attempting to manage their condition through physiotherapy, pain relief medication, injections and lifestyle modifications.
“By the time surgery is recommended, they are often already struggling. The true impact of waiting is measured not in weeks but in declining quality of life.”
She said patients waiting for surgery could experience increasing pain, disrupted sleep, reduced mobility, loss of independence, social isolation and worsening mental health.
Long waits could also have financial consequences, particularly for people whose employment relies on physical mobility.
Ms Gezdari added: “Many patients continue working despite severe symptoms. As pain worsens, productivity often falls. Some reduce their hours. Others leave work entirely.
“The consequences can be particularly significant for self-employed individuals who depend upon physical mobility to earn a living.”
My Medical Gateway said private hip replacement surgery in the UK typically costs between £12,549 and £14,950.
The company, which connects UK patients with private hospitals in the European Union, said the average price offered by many European providers was approximately £9,088.
However, travelling abroad for medical treatment can involve additional considerations, including travel costs, insurance, post-operative care and arrangements if complications arise.
The Freedom of Information response was returned by Hywel Dda University Health Board on June 8, 2026.
Education
Saundersfoot graduate secures teaching job before completing degree
Local school placements helped Millie Brace gain the experience and connections needed to begin her career at Templeton Primary School
A SAUNDERSFOOT student is celebrating after graduating from the University of Wales Trinity Saint David and securing a teaching job in Pembrokeshire before completing her degree.
Millie Brace graduated this week with a BA in Primary Education with Qualified Teacher Status from UWTSD’s Carmarthen campus.
She will begin her first teaching post at Templeton Primary School in September.
Millie said the opportunity to remain close to home and complete placements in Pembrokeshire schools had been a major factor in her decision to study at UWTSD.
“I chose UWTSD because it allowed me to stay close to my family and continue living at home while studying, which was important to me,” she said.
“Another key reason was the opportunity to complete local teaching placements.
“I knew how competitive teaching jobs can be in Pembrokeshire, so gaining experience in local schools was a great way to build professional connections and develop an understanding of the schools and communities I want to work in.”
Her placements allowed her to gain experience in a range of classrooms and helped her develop the confidence needed to apply for teaching roles.
“Before graduating, I was delighted to secure a teaching position at an amazing primary school in my local area,” she said.
Millie praised the support she received from university staff, school mentors and teachers during her final placement at Lamphey Primary School.
“Although I had not previously taught that particular year group, I received fantastic support from my class mentors and staff at Lamphey Primary School,” she said.
“Their knowledge and experience, combined with the research and understanding I developed through my course and assignments, greatly increased my confidence.”
Millie said the flexibility of the degree allowed her to explore subjects linked directly to her classroom experience and professional development.
“My favourite thing about the course was the flexibility of the assignments,” she said.
“They allowed me to explore topics that genuinely interested me and focus on areas that reflected my personal development targets from placements.
“This made the work feel relevant to my experiences in the classroom and helped me connect theory with practice.”
She also valued the sense of community at the Carmarthen campus and the friendships she formed with other student teachers.
“One of the biggest challenges during my studies was adapting to different placement schools and managing the increasing expectations placed on me as I progressed,” she said.
“Each school had its own routines, approaches and learning environments.
“What helped me most was the support of other student teachers. We shared resources, exchanged ideas and helped each other with lesson planning and preparation.”
Outside her studies, Millie continued to enjoy the Pembrokeshire coastline, spending her spare time paddleboarding, walking her dog and learning to surf.
She said she would recommend UWTSD to anyone considering a career in teaching.
“The course provided excellent placement opportunities, allowing me to gain valuable experience in local schools and build professional connections that helped me secure a teaching job before graduating,” she said.
“I have also made friends for life, and the relationships I built have been one of the most rewarding parts of my university experience.”
Millie will now take the next step in her career when she joins Templeton Primary School at the beginning of the new academic year.
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