News
Hundreds in Pembrokeshire affected by Thomas Cook collapse
OVER 100 people from Pembrokeshire have been adversely affected by the collapse of Britain’s oldest travel firm.
Founded in Market Harborough in 1841 by businessman Thomas Cook, the company organised railway outings for members of the local temperance movement. 178 years later, it had grown to a huge global travel group, with annual sales of £9bn, 19 million customers a year and 22,000 staff operating in 16 countries.
But all that came to an end on Monday (Sept 23), the Civil Aviation Authority announced that Thomas Cook was to cease trading.
Brian Hancock, who works in advertising sales at this newspaper, and his partner Emily were due to fly out today for a holiday of a lifetime in Mexico, but they arrived at the airport just hours after their tour operator was put into administration.
Brett Beasley and Julie Cassley from Milford Haven were due to fly to Benidorm on Saturday, September 28, for 10 nights flying from Luton. They paid over £2000 for their first time abroad.
Brett said he ‘feels let down’ by the customer service and ‘should have prepared customers for the outcome’.

Brian and Emily Hancock from Johnston have had their two week Mexico holiday cancelled as they arrived to check in
Sian James was due to fly on Thursday (Sept 26) the flight has been cancelled. She also told me that travel agencies have been pushing their prices up. She was due to go to Lara beach in
Antalya Turkey for eight nights with her partner and three children. She said she is “gutted”.
Sian told The Herald: “Lucky my boss is understanding, and we can go a bit later. Also, lucky my partner is off until October 30. We have a few commitments we will have to sacrifice by changing dates”
Gemma Richards is with her boyfriend in Greece, she has been told to pay £165 per night to stay in a hotel “fuming I came here to have a relax after stressful time to be made more stressed and poorly.”
Lisa Fee said: “We were due to fly to Turkey on Thursday. Trying to book another holiday today so we can still go.”
Laura Bowditch said that she had a holiday booked for May next year. She said: “Feel sorry for all the staff that have lost their jobs, but this was my dream holiday. God knows how long
it will take to get a refund to book another one”
Rebecca Singh said: “My childminder went abroad with them, due back tomorrow morning. Have already informed my workplace that I might not be back in work Wednesday if she isn’t home, without her, there’s no one for my son so I can’t work. It’s a shame these people lost their jobs especially the length this company has been going for over 100 years.”
Jennie Blair said: “I’m actually in Turkey due to fly back to Cardiff today. We must vacate our room at 12pm and still don’t have a flight confirmation to get home. We have been advised not to go to the airport until a flight is confirmed but that then leaves us with no room.”
The modern Thomas Cook was in stark contrast to what the company used to be. The firm’s fate was sealed by a number of factors including financial, social and even meteorological issues.
As well as weather issues – a super hot summer meaning people were more likely to have a staycation – and stiff competition from online travel agents and low-cost airlines, there were other disruptive factors, including political unrest around the world and many holidaymakers had become used to putting together their own holidays and not using travel agents’ package deals.
In May, Thomas Cook reported a £1.5bn loss for the first half of its financial year, with £1.1bn of the loss caused by the decision to write down the value of My Travel, the business it merged with in 2007.
It is believed that Brexit was also a key factor in the disruptions with customer bookings as they awaited the fate of their country’s travel policies.
The airline company was then forced to be put up for sale in the hope that they could attain some much-needed funds to keep the company afloat. Surprisingly, the airline company had seemed to have acquired a deal with Chinese company Fosun but the creditor banks issued a last-minute demand that the company find an extra £200m which proved too costly in the end to find a solution for Thomas Cook.
The Government was asked for a bailout of £250m, which was denied. Transport Secretary Grant Shapps said this on the Today programme: “I fear it would have kept them afloat for a very short period of time and then we would have been back in the position of needing to repatriate people in any case. The company’s large debts and High Street-focused business made it a poor candidate for survival”
The UK Civil Aviation Authority (CAA) said the company had “ceased trading with immediate effect” and it has also triggered the biggest ever peacetime repatriation, aimed at bringing more than 150,000 British holidaymakers’ home.
The tour operator’s failure puts 22,000 jobs at risk worldwide, including 9,000 in the UK and about 10 from Pembrokeshire.

Passengers arriving at airports for flights were given this handout
Business
Plaid energy policy challenged by Labour after Adam Price interview
LABOUR SAYS MINISTERS MUST EXPLAIN COST AND TIMETABLE FOR PYLON PLANS
PLAID CYMRU’S approach to energy infrastructure has come under scrutiny after Energy Minister Adam Price was challenged over plans to reduce the use of overhead pylons in Wales.
Mr Price defended the Welsh Government’s position during an appearance on BBC Radio Wales’ Sunday Supplement, arguing that communities must have greater confidence in how major grid projects are handled.
Plaid Cymru has pledged to give communities a stronger voice over energy developments and to look more closely at alternatives to overhead transmission lines, including underground cabling where possible.
The issue has become increasingly sensitive in rural parts of Wales, where proposed pylon routes linked to renewable energy schemes have raised concerns about landscape impact, tourism and local consultation.
However, Welsh Labour said the minister had failed to explain when any restriction on pylons would take effect, or who would pay the additional cost of placing cables underground.
A Welsh Labour spokesperson said: “Adam Price keeps saying how clear their manifesto was and yet he won’t say when they’re banning pylons. They won’t say who is paying for the extra cost of undergrounding cables.
“Without certainty, companies won’t invest. That’s thousands of clean, green energy jobs at risk. Plaid need more than a plan to have a plan.”
Labour said the Welsh Government must now set out how its policy would work in practice, including whether it amounts to an outright ban, what exemptions would apply, and how any extra costs would be funded.
The debate highlights the challenge facing ministers as Wales seeks to expand renewable energy generation while addressing public opposition to large-scale grid infrastructure.
Community
Pembroke Fair praised as well-organised community event
HORSES, STALLS AND FAMILY CROWDS RETURN TO MONKTON
FAMILIES, horse owners and visitors turned out in force for Pembroke Fair on Saturday (May 23), with many praising the event as one of the best organised in recent years.
Held at the Community Centre Field in Monkton, the annual fair brought together horse owners, traders and local families for a traditional day centred around horses, ponies, stalls and socialising.
Coloured cobs, heavy horses, ponies and horse-drawn traps attracted attention throughout the day, with many visitors gathering around the field to watch the animals being shown and led around the site.



A variety of stalls selling everything from clothing and ornaments to tack and second-hand goods helped create a lively market atmosphere, while food vendors kept visitors fed throughout the day.
Despite overcast conditions at times, the event remained busy, with many attendees staying for several hours to enjoy the traditional fair atmosphere.
Community members later took to social media to praise the smooth running of the event, with several publicly thanking organiser Charlie Price for his efforts in bringing the fair together.
Comments described the day as “well organised” and praised the welcoming atmosphere, with many saying it was encouraging to see a long-standing local tradition continuing to thrive.
The fair once again brought together members of the travelling community, local residents and horse enthusiasts from across west Wales.






A horse drive was also due to take place on Sunday (May 24), continuing the weekend’s celebrations.
Photo captions:
Traditional gathering: Horses, ponies, horse-drawn carts and market stalls drew crowds to Pembroke Fair in Monkton on Saturday (Pic: Herald).
News
Watchdog criticises health board over £10m GP contract checks
A HEALTH board has been criticised by Audit Wales after GP contracts worth more than £10m were awarded without sufficient due diligence checks.
Aneurin Bevan University Health Board allowed a GP partnership associated with eHarley Street Primary Care Solutions to take on eight GP contracts in south-east Wales, with a combined annual value of around £10.1m.
Audit Wales said the board should have carried out greater scrutiny before approving the arrangements, including checks on financial resilience, workforce plans, business risks and the partnership’s ability to manage several practices at once.
However, the watchdog found no evidence of fraud and noted the board was dealing with significant pressure in general practice, including vacant contracts and limited interest from other bidders.
The report said weaknesses in governance and scrutiny contributed to later disruption and uncertainty for patients and staff when problems emerged.
Concerns included financial and workforce pressures, unpaid invoices, and issues relating to tax and pension payments. Some contracts were later handed back, requiring the health board to step in to protect services.
Natasha Asghar MS, Welsh Conservative Shadow Cabinet Minister for Health and Social Care, said the findings were “deeply concerning”.
She said: “Patients and staff were left facing disruption and uncertainty because proper scrutiny was not carried out before these contracts were awarded.
“The Welsh Conservatives believe lessons must be learned to ensure robust checks are in place, protect frontline services and restore confidence in primary care across Wales.”
Aneurin Bevan University Health Board accepted the recommendations and said it had already strengthened its processes.
Audit Wales said the case highlighted the need for stronger checks before GP contracts are transferred, particularly when a single partnership is taking on multiple practices in a short period.
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