News
Businesses urged to prepare for NHS COVID-19 app
1. The NHS COVID-19 app currently being trialled will launch on Thursday 24 September in Wales and England including QR check-in at venues
2. Business venues urged to download NHS QR codes
3. QR codes will be an important way for individuals to record their movements helping the NHS Test, Trace, Protect system
4. Businesses across Wales and England like pubs, restaurants, hairdressers and cinemas, are being encouraged to have NHS QR code posters visible on entry, so customers who have downloaded the new NHS COVID-19 app can use their smartphones to easily check-in.
The move comes ahead of launching the NHS COVID-19 app across Wales and England on Thursday 24 September.
Checking in with the app will enable people to keep a diary of the locations they have visited, which will be held securely in the app. If there is a COVID-19 outbreak linked to their visit, users will get an early warning alert from the NHS. If they have a positive test for COVID-19, people will be able to use the diary to tell contact tracing teams where they have been, helping to manage COVID-19 and protecting other people.
With coronavirus cases rising in the UK in the last few weeks it is essential that businesses do all they can to protect their customers and control the spread of the virus. The NHS QR code and check in function is in addition to existing measures. Venues in Wales which are legally required to collect and keep a record of visitors will still need to do so.
Wales’ Health Minister, Vaughan Gething, said:
“The launch of the NHS COVID-19 app is an important part of coronavirus response, supporting our NHS Test, Trace, Protect programme in Wales. Working on a joint Wales and England basis is the most practical option here, as we know there is a lot of movement across our shared border. It makes sense to use the same app, working in exactly the same way, regardless of which country you’re in.
“The Welsh Government has worked closely with the NHS App team to ensure the app is easy-to-use and gives people the right advice and guidance, tailored to the country they reside in. I strongly encourage people in Wales to download and use the app when it launches.
“The more people download and use the NHS COVID-19 app, the more it will help us to prevent the spread of COVID-19.”
UK Government’s Health and Social Care Secretary, Matt Hancock, said:
“With coronavirus cases rising, we need to use every tool at our disposal to control the spread of the virus including cutting-edge technology. The launch of the app later this month across England and Wales is a defining moment and will undoubtedly aid our ability to contain the virus at a critical time.
“We are now urging businesses to download posters for their premises ahead of the launch of the NHS COVID-19 app. This will allow the public to seamlessly check-in to venues using the app when it launches.
“It is vital we are using the NHS Test and Trace system to reach as many people as possible to prevent outbreaks and stop this virus in its tracks. This function will make it simple and easy so we can keep this virus under control.”
The app has a range of additional, enhanced features that will help to reduce personal and public risk from COVID-19 as part of the wider test and tracing services.
1. Risk alert: letting users know the level of coronavirus risk in their postcode district
QR check in: alerting users if they have recently visited a venue where they may have come into contact with someone who later tests positive with COVID-19
2. Symptom check: allowing users to check if they have coronavirus symptoms and see if they need to order a free test – all in one place
3. Test: helping users book a free test through the app
4. Isolation countdown: if a user is told to self-isolate, a timer will help countdown that period and relevant advice will be provided
5. Businesses are just one sector encouraged to use the NHS system. Universities, hospitals, leisure premises, civic centres and libraries will also be urged to display posters in communal areas such as cafes.
Kate Nicholls, UK Hospitality CEO said:
“Hospitality’s top priority is to protect the health of our customers and staff but there’s also the added appetite to avoid a return to lockdown and loss of trade. It’s crucial that information is gathered and deployed both effectively and securely.
“We would urge all hospitality businesses to support the roll out of the app and download their QR posters to help defeat the virus.”
Venues should download the QR codes at www.gov.uk/create-coronavirus-qr-poster
Crime
Swansea man dies weeks after release from troubled HMP Parc: Investigation launched
A SWANSEA man has died just weeks after being released from HMP Parc, the Bridgend prison now at the centre of a national crisis over inmate deaths and post-release failures.
Darren Thomas, aged 52, died on 13 November 2025 — less than a month after leaving custody. The Prisons and Probation Ombudsman (PPO) has confirmed an independent investigation into his death, which is currently listed as “in progress”.
Born on 9 April 1973, Mr Thomas had been under post-release supervision following a period at HMP/YOI Parc, the G4S-run prison that recorded seventeen deaths in custody in 2024 — the highest in the UK.
His last known legal appearance was at Swansea Crown Court in October 2024, where he stood trial accused of making a threatening phone call and two counts of criminal damage. During the hearing, reported by The Pembrokeshire Herald at the time, the court heard he made threats during a heated call on 5 October 2023.
Mr Thomas denied the allegations but was found guilty on all counts. He was sentenced to a custodial term, which led to his imprisonment at HMP Parc.
Parc: A prison in breakdown
HMP Parc has faced sustained criticism throughout 2024 and 2025. A damning unannounced inspection in January found:
- Severe self-harm incidents up 190%
- Violence against staff up 109%
- Synthetic drugs “easily accessible” across wings
- Overcrowding at 108% capacity
In the first three months of 2024 alone, ten men died at Parc — part of a wider cluster of twenty PPO-investigated deaths since 2022. Six occurred within three weeks, all linked to synthetic drug use.
Leaked staff messages in 2025 exposed a culture of indifference, including one officer writing: “Let’s push him to go tomorrow so we can drop him.”
Six G4S employees have been arrested since 2023 in connection with alleged assaults and misconduct.
The danger after release
Deaths shortly after release from custody are a growing national concern. Ministry of Justice data shows 620 people died while under community supervision in 2024–2025, with 62 deaths occurring within 14 days of release.
Short sentences — common at Parc — leave little time for effective rehabilitation or release planning. Homelessness, loss of drug tolerance and untreated mental-health conditions create a high-risk environment for those newly released.
The PPO investigates all such deaths to determine whether prisons or probation failed in their duties. Reports often take 6–12 months and can lead to recommendations.
A system at breaking point
The crisis at Parc reflects wider failures across UK prisons and probation. A July 2025 House of Lords report described the service as “not fit for purpose”. More than 500 people die in custody annually, with campaigners warning that private prisons such as Parc prioritise cost-cutting over care.
The PPO investigation into the death of Darren Thomas continues.
Crime
Woman stabbed partner in Haverfordwest before handing herself in
A WOMAN who stabbed her partner during a drug-fuelled episode walked straight into Haverfordwest Police Station and told officers what she had done, Swansea Crown Court has heard.
Amy Woolston, 22, of Dartmouth Street in Milford Haven, arrived at the station at around 8:00pm on June 13 and said: “I stabbed my ex-partner earlier… he’s alright and he let me walk off,” prosecutor Tom Scapens told the court.
The pair had taken acid together earlier in the day, and Woolston claimed she believed she could feel “stab marks in her back” before the incident.
Police find victim with four wounds
Officers went to the victim’s home to check on him. He was not there at first, but returned shortly afterwards. He appeared sober and told police: “Just a couple of things,” before pointing to injuries on his back.
He had three stab or puncture wounds to his back and another to his bicep.
The victim said that when he arrived home from the shop, Woolston was acting “a bit shifty”. After asking if she was alright, she grabbed something from the windowsill — described as either a knife or a shard of glass — and stabbed him.
He told officers he had “had worse from her before”, did not support a prosecution, and refused to go to hospital.
Defendant has long history of violence
Woolston pleaded guilty to unlawful wounding. The court heard she had amassed 20 previous convictions from 10 court appearances, including assaults, battery, and offences against emergency workers.
Defending, Dyfed Thomas said Woolston had longstanding mental health problems and had been off medication prescribed for paranoid schizophrenia at the time.
“She’s had a difficult upbringing,” he added, saying she was remorseful and now compliant with treatment.
Woolston was jailed for 12 months, but the court heard she has already served the equivalent time on remand and will be released imminently on a 12-month licence.
News
BBC apologises to Herald’s editor for inaccurate story
THE BBC has issued a formal apology and amended a six-year-old article written by BBC Wales Business Correspondent Huw Thomas after its Executive Complaints Unit ruled that the original headline and wording gave an “incorrect impression” that Herald editor Tom Sinclair was personally liable for tens of thousands of pounds in debt.

The 2019 report, originally headlined “Herald newspaper editor Tom Sinclair has £70,000 debts”, has now been changed.
The ECU found: “The wording of the article and its headline could have led readers to form the incorrect impression that the debt was Mr Sinclair’s personal responsibility… In that respect the article failed to meet the BBC’s standards of due accuracy.”
Mr Sinclair said: “I’m grateful to the ECU for the apology and for correcting the personal-liability impression that caused real harm for six years. However, the article still links the debts to ‘the group which publishes The Herald’ when in fact they related to printing companies that were dissolved two years before the Herald was founded in 2013. I have asked the BBC to add that final clarification so the record is completely accurate.”
A formal apology and correction of this kind from the BBC is extremely rare, especially for a story more than six years old.
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